Bosch SMU2ITS01A User Manual Download Page 47

Page: 47 / 56

Troubleshooting

aus

Fault

Cause and troubleshooting

Detergent residue is
present in the deter-
gent dispenser or the
tablet collecting tray.

Detergent dispenser was damp when detergent was
added.

▶

Only add detergent to a detergent dispenser when
dry.

Excessive formation of
foam occurs.

Hand washing-up liquid is present in dispenser for
rinse aid.

▶

Immediately add rinse aid to the dispenser.
→

"Adding rinse aid", Page 22

Rinse aid has been spilled.

▶

Remove the rinse aid with a cloth.

Detergent or appliance care product used causes ex-
cessive foaming.

▶

Change the brand of detergent.

Fault

Cause and troubleshooting

Connection to home
network is not estab-
lished.

WLAN on router is not active.

▶

Check the wireless network connection of your
router.

WLAN display is flash-
ing.

Connection to home network is not available.

▶

Activate the wireless network connection on your
router.

Home Connect cannot
be implemented cor-
rectly.

Home Connect set incorrectly.

▶

Please consult the documents supplied for
Home Connect.

Technical fault is present.

▶

Please consult the information about support in the
documents supplied for Home Connect.

Fault

Cause and troubleshooting

Refill indicator for
rinse aid lights up.

Insufficient rinse aid.

Add Rinse aid →

Page 22

Set the amount of rinse aid to be dispensed.
→

"Setting the amount of rinse aid", Page 23

Refill indicator for
rinse aid does not
light up.

Rinse aid system is switched off.

▶

Set the amount of rinse aid to be dispensed.

Fault

Cause and troubleshooting

Water is left in the ap-
pliance at the end of
the programme.

Filter system or area under the filters is blocked.

Clean the Filters →

Page 36

Clean the Wastewater pump →

Page 51

Summary of Contents for SMU2ITS01A

Page 1: ...Register your new device on MyBosch now and get free benefits bosch home com welcome Dishwasher SMU2ITS01A aus User manual ...

Page 2: ...ctions 20 9 Features 21 9 1 Top basket 21 9 2 Bottom basket 21 9 3 Cutlery basket 21 9 4 Etagere 22 10 Before using for the first time 22 10 1 Making settings for initial start up 22 11 Rinse aid system 22 11 1 Rinse aid 22 11 2 Setting the amount of rinse aid 23 11 3 Switching the rinse aid sys tem off 23 12 Detergent 23 12 1 Suitable detergents 23 12 2 Unsuitable detergents 25 12 3 Information o...

Page 3: ...er system 36 17 6 Cleaning spray arms 37 18 Troubleshooting 39 18 1 Clean wastewater pump 51 19 Transportation storage and disposal 51 19 1 Removing the appliance 51 19 2 Protect appliance from frost 52 19 3 Transporting the appliance 52 19 4 Disposing of old appliance 52 20 Customer Service 53 20 1 Product number E Nr production number FD and consecutive numbering Z Nr 53 20 2 AQUA STOP guarantee...

Page 4: ...his appliance may be used by children aged 8 or over and by people who have reduced physical sensory or mental abilities or inadequate experience and or knowledge provided that they are supervised or have been instructed on how to use the appliance safely and have understood the resulting dangers Do not let children play with the appliance Cleaning and user maintenance must not be performed by chi...

Page 5: ... cord must be freely accessible If free access is not possible an all pole isolating switch must be installed in the permanent elec trical installation according to the installation regulations When installing the appliance check that the power cable is not trapped or damaged Cutting through the supply hose or immersing the Aqua Stop valve in water is dangerous Never immerse the plastic housing in...

Page 6: ...mply with safety instructions and directions for use on packagings of detergent and rinse aid products may cause seri ous harm to health Follow the safety instructions and directions for use on the packagings of detergent and rinse aid products WARNING Risk of explosion Adding solvents to the interior of the appliance may cause explo sions Never add solvents to the interior of the appliance Highly...

Page 7: ... still run ning WARNING Risk of electric shock An ingress of moisture can cause an electric shock Only use the appliance in enclosed spaces Never expose the appliance to intense heat or humidity Do not use steam or high pressure cleaners to clean the appli ance If the insulation of the power cord is damaged this is dangerous Never let the power cord come into contact with hot appliance parts or he...

Page 8: ... Children may put packaging material over their heads or wrap themselves up in it and suffocate Keep packaging material away from children Do not let children play with packaging material Children may breathe in or swallow small parts causing them to suffocate Keep small parts away from children Do not let children play with small parts Children may become trapped in the appliance and suffocate Us...

Page 9: ...hildren away from detergent and rinse aid products Keep children away from the appliance when open The water in the interior of the dishwasher is not drinking water It may con tain residues of detergents and rinse aid WARNING Risk of injury Children may get their fingers caught in the slots of the tablet col lecting tray and injure themselves Keep children away from the appliance when open 1 8 Saf...

Page 10: ...e and damage to the appliance Never kink crush modify or cut through water hoses Only use the water hoses supplied with the appliance or genuine spare hoses Never re use water hoses that have been used before If the water pressure is too high or too low the appliance may not be able to operate properly Make sure that the water pressure in the water supply system is min 50 kPa 0 5 bar and max 1000 ...

Page 11: ...ce door 2 Pull the catch of the childproof lock forwards and close the ap pliance door 1 2 Deactivating the door lock 1 Open the appliance door 2 Push the catch of the childproof lock to the right and slide it backwards 1 2 3 Close the appliance door 4 Environmental protec tion and saving energy 4 1 Disposing of packaging The packaging materials are environ mentally compatible and can be re cycled...

Page 12: ...ctory to check it is in working order It is possible that water has left marks on the appliance These marks will disappear after the first wash cycle The delivery consists of the following Dishwasher Operating instructions Installation Instructions Further information documents Installation material Steam guard plate Mains cable 5 2 Installing and connecting the appliance You can position your bui...

Page 13: ...ion Note If you are replacing the appliance you must use a new water supply hose 1 Consult the installation instructions supplied for the steps required here 2 Connect the appliance to the drink ing water connection using the en closed parts Observe the Technical data 3 When doing so check that the drinking water connection is not kinked crushed or twisted 5 5 Electrical connection Connect your ap...

Page 14: ... with your appliance 6 1 Appliance You can find an overview of the parts of your appliance here 1 2 3 4 5 6 7 8 9 10 11 1 Rating plate Rating plate with E number and FD num ber Page 53 The data you need for Customer Service Page 53 1 Depending on the appliance specifications ...

Page 15: ...le tablets automatic ally fall out of the detergent dispenser into the tablet collecting tray where they can fully dissolve 6 Top basket Top basket Page 21 7 Cutlery shelf1 Cutlery shelf Page 22 8 Upper spray arm The upper spray arm washes the table ware in the top basket If the tableware has not been washed properly clean the spray arms Cleaning spray arms Page 37 9 Filter system Filter system Pa...

Page 16: ...ppliance Page 28 Switching off the appliance Page 30 Terminating the programme Page 30 2 Programme button Programmes 3 Rinse aid refill indicator Rinse aid system Adding rinse aid Page 22 4 WLAN display Home Connect Page 32 5 Water supply display Display for water supply 6 Timer programming Setting timer programming Page 29 7 Remote Start Remote Start Page 33 8 button If you press for approx 3 sec...

Page 17: ...tional functions Page 20 11 Door handle1 Open the appliance door Page 28 12 Display The display shows information about the remaining running time or the ba sic settings You can change the ba sic settings via the display and the setting buttons 13 Programmes Programmes 1 Depending on the appliance specifications ...

Page 18: ...n the laboratory ac cording to AS NZS 2007 Different in fluencing factors such as water tem perature or pipe pressure may result in deviations Programme Consumption val ues 1 Duration in hrs mins 2 Energy con sumption in kWh 3 Water con sumption in litres Use Programme se quence Pots Pans 1 2 10 2 15 2 1 350 1 400 3 10 5 13 5 Tableware Pots and pans non fragile tableware and cutlery Level of soili...

Page 19: ...ime optimised Cleaning 65 C Intermediate rinse Final rinse 69 C Dry Machine Care 1 2 10 2 1 450 3 15 0 Use only if appli ance is unloaded Machine Care 70 C Favourite 1 0 15 0 15 2 0 050 0 050 3 4 0 4 0 7 1 Information for test insti tute Test institutes can request the condi tions for comparison tests e g ac cording to AS NZS2007 by sending an e mail to dishwasher test appli ances com These are th...

Page 20: ... on the control panel of your appliance are available depending on the appliance configur ation Additional function Use SpeedPerfect The run time is shortened by 15 to 75 depending on the rinse pro gramme The additional function can be activated before the start of the programme and at Additional function Use any time when the programme is run ning Energy and water consumption are increased Hygien...

Page 21: ...nge cups glasses and small items of tableware in the top basket 9 2 Bottom basket Arrange pans and plates in the bot tom basket a Cutlery basket 1 Large plates up to a diameter of 31 cm can be arranged in the bottom basket as shown 9 3 Cutlery basket Arrange cutlery in the cutlery basket always without sorting it and with the sharp points downwards 1 Depending on the appliance specifications ...

Page 22: ... installed and connected Page 12 1 Add rinse aid Page 22 2 Switch on the appliance Page 28 3 Set the amount of rinse aid to be dispensed Page 23 4 Add detergent Page 23 5 Start the Programme with the highest cleaning temperature Page 18 without tableware To remove any marks from water or other residues we recommend you operate the appliance without tableware before using it for the first time Tip ...

Page 23: ...3 seconds 11 3 Switching the rinse aid system off If you find the rinse aid refill indicator irritating e g when using combined detergents with a rinse aid compon ent you can switch the rinse aid sys tem off Tip The function of rinse aid is lim ited with combined detergents You will generally get better results using rinse aid 1 Press 2 To open the basic settings press for 3 seconds a The display ...

Page 24: ...ical if you remember the following Only choose a programme without PreR inse Do not select timer program ming for start ing the pro gramme The dosage can be adjusted to the level of soil ing Tip Suitable detergents are available online via our website or from Cus tomer Service Page 53 Separate detergents Separate detergents are products that do not contain components other than detergent e g powde...

Page 25: ...ed detergent in use Follow the manufacturer s instruc tions for each detergent To prevent sticking only touch de tergents in a water soluble pouch with dry hands and only ever place them in a dry detergent dispenser Even if the rinse aid refill indicator lights up washing programmes will still run properly with combined de tergents The function of rinse aid is limited with combined detergents You ...

Page 26: ...orated glassware and parts made of aluminium or silver may fade or discolour with dishwashing Delicate types of glass may turn cloudy after a few washing cycles 13 1 Damage to glass and tableware Only put glasses and china in the dishwasher if it is marked as dish washer safe by the manufacturer Avoid damage to glass and table ware Cause Recommenda tion The following tableware is not dishwasher sa...

Page 27: ...of how to load your appliance effi ciently free of charge To save energy and water load the machine with the number of place settings specified standard load with tableware and cutlery For better washing and drying res ults position items with curves or recesses at an angle so water can run off 1 Remove large remnants of food from tableware To save resources do not pre rinse tableware under runnin...

Page 28: ...tion 14 1 Opening appliance door 1 If the childproof lock is not activ ated open the appliance door 2 If the childproof lock is activated press the catch of the lock to the right and open the appliance door 2 1 14 2 Switching on the appli ance Press The programme last selected will be set by default If you do not perform any actions on the appliance for 10 minutes the appliance will automatically ...

Page 29: ...You can only change a pro gramme when running if you can cel it Terminate programme Page 30 The appliance switches off auto matically 1 minute after the end of the programme to save energy If you open the appliance door im mediately after the programme has ended the appliance will switch off after 4 seconds Tip To assist the drying we recom mend that the door will be partially opened after the cyc...

Page 30: ...splays light up a As soon as the displays are off the display shows 0h 01m and the residual water is pumped out a The programme is cancelled and ends after approx 1 minute 14 11 Switching off appliance 1 Please note the information on Safe use Page 10 2 Press Tip If you press during the wash cycle the programme currently run ning will be interrupted When you switch the appliance back on the progra...

Page 31: ...Switch the rinse aid system off with level r00 Intensive drying d00 1 d00 d01 The temperature is in creased during the final rinse which improves the drying result This may in crease the run time slightly Note Not suitable for delic ate items of tableware Switch Extra Dry on d01 or off d00 Wi Fi Cn0 Cn0 Cn1 Switch the wireless network connection on or off Level Cn0 switches the wireless network co...

Page 32: ...s The settings for initial start up must be configured 1 Factory setting may vary according to model 15 2 Changing basic settings 1 Press 2 To open the basic settings press for 3 seconds a The display shows 3 Press repeatedly until the display shows the required set ting 4 Press repeatedly until the dis play shows the right value You can change several settings 5 To save the settings press for 3 s...

Page 33: ...r Home Connect The Home Connect app guides you through the entire login pro cess Connecting the appliance to WLAN home network Wi Fi Requirements Home Connect app is installed on your mobile device Wi Fi on the router is activated The appliance receives signals from the WLAN home network Wi Fi at its installation location 1 With the help of the Home Connect App scan the QR code 2 Follow the instru...

Page 34: ...com 16 5 Software update You can use this function to update the software of your appliance e g for optimisation troubleshooting or safety relevant updating The Home Connect app informs you about available software updates 16 6 Data protection Please see the information on data protection The first time your appliance is registered on a home network connected to the Internet your appliance will tr...

Page 35: ...ng up liquid This ensures the parts of the appli ance will remain clean and hy gienic If the appliance is not going to be used for a while leave the door slightly ajar This will prevent unpleasant odours 17 4 Machine Care Deposits e g from remnants of food and limescale can cause your appli ance to malfunction To avoid such faults and reduce odours we recom mend cleaning your appliance at reg ular...

Page 36: ...appliance If you have not run Machine Care after 3 washing cycles the indic ator for Machine Care will go out automatically For optimum cleaning perform ance ensure the correct place ment of cleaners Follow the safety instructions given on the packagings of the machine care products and machine clean ers 1 Remove any coarse soiling in the interior with a damp cloth 2 Clean the filters 3 Place the ...

Page 37: ...fully clean the rim of dirt between the coarse and the fine fil ter 6 Re assemble the filter system Make sure that the locking catches on the coarse filter click into posi tion 7 Insert the filter system into the ap pliance and turn the coarse filter clockwise Make sure that the arrow mark ings match up 17 6 Cleaning spray arms Limescale and soiling in the dish washing water may block the nozzles ...

Page 38: ...pray arm to re move 3 Check the outlet nozzles on the spray arms for blockages under running water and remove any for eign bodies 4 Insert the lower spray arm a The spray arm clicks into position 5 Insert the upper spray arm and screw it firmly in place ...

Page 39: ...y Childproof lock is activated Open the appliance door Page 28 Fault Cause and troubleshooting E 20 60 lights up al ternately Appliance has detected calcified heating element 1 Descale the appliance 2 Operate the appliance with the water softening system 1 E 30 00 will light up alternately Water protection system is activated 1 Turn off the water tap 2 Call Customer Service Page 53 E 31 00 will li...

Page 40: ...liance on E 34 00 will light up alternately Water is continuously running into the appliance 1 Turn off the water tap 2 Call Customer Service Page 53 E 61 03 will light up alternately Water is not drained Wastewater hose is blocked or kinked 1 Reposition the wastewater hose without kinks 2 Remove residues Siphon connection is still sealed Check the connection to the siphon and open if ne cessary C...

Page 41: ...least 2 minutes 4 Insert the mains plug of the appliance in a socket or switch on the fuse 5 Switch the appliance on 6 If the problem occurs again Press Turn off the water tap Pull out the mains plug Contact Customer Service Page 53 and give the error code Fault Cause and troubleshooting Tableware is not dry No rinse aid used or dosage set too low 1 Add Rinse aid Page 22 2 Set the amount of rinse ...

Page 42: ... Rinse aid used has a limited drying performance Use a name brand rinse aid Eco products may have limited effectiveness Plastic tableware is not dry Not a fault As plastic does not store heat so well it also does not dry as well No remedial action possible Cutlery is not dry Cutlery not arranged properly in the cutlery basket or cutlery drawer Droplets can form on the cutlery contact points 1 Arra...

Page 43: ...e filters Cleaning filters Page 36 Filters are inserted incorrectly and or not engaged 1 Insert the filters properly Filter system Page 36 2 Engage the filters Washing programme selected too weak Select a more intensive washing programme Tableware has been precleaned too intensely The sensors chose a weaker programme Stubborn soiling cannot be entirely removed Only remove large remnants of food an...

Page 44: ...formance are re duced after a prolonged storage time or detergent is very lumpy Change your detergent Page 23 Water marks on plastic parts Due to laws of physics droplet formation on plastic surfaces is unavoidable After drying water marks are visible Select a more intensive programme Position tableware at an angle Arrange tableware Page 27 Use rinse aid Rinse aid Page 22 Wipeable or water sol ubl...

Page 45: ...lms is due to substances contained in vegetables cabbage celery potatoes noodles etc or tap water manganese Clean the appliance You can remove deposits with Mechanical cleaning Page 35 or a machine cleaning product It may not always be possible to completely remove de posits but they are harmless to health The formation of films is due to metal components on silver or aluminium tableware Clean the...

Page 46: ...cleaned too intensely The sensors chose a weaker programme Stubborn soiling cannot be entirely removed Only remove large remnants of food and do not prerinse tableware Irreversible clouding of glassware Glasses are not dishwasher proof only suitable for dishwashers Use dishwasher proof glasses Glasses are usually only suitable for use in a dish washer i e long term wear or long term changes must b...

Page 47: ...your router WLAN display is flash ing Connection to home network is not available Activate the wireless network connection on your router Home Connect cannot be implemented cor rectly Home Connect set incorrectly Please consult the documents supplied for Home Connect Technical fault is present Please consult the information about support in the documents supplied for Home Connect Fault Cause and t...

Page 48: ...1 Check whether the socket works 2 Check whether the mains cable is properly inserted in the socket and on the rear of the appliance Appliance door is not closed properly Close the appliance door Programme starts automatically You did not wait until programme ended Terminate programme Page 30 Appliance stops dur ing the programme or cuts out Appliance door is not closed properly Close the applianc...

Page 49: ...nce door with greater force Door cannot be closed due to installation method Check whether the appliance has been installed properly When closed the appliance door its decor or at tached parts should not knock against adjacent cabinets or the worktop Lid on the detergent dispenser cannot be closed Detergent dispenser or lid are blocked by sticky deter gent residue Remove detergent residue Fault Ca...

Page 50: ...eshooting 50 Fault Cause and troubleshooting Knocking or rattling noise Load the appliance with more tableware Light items of tableware move about during the wash cycle Position light items of tableware securely ...

Page 51: ... pump cover inwards at an angle and remove a You can now reach the impeller with your hand 7 Remove any remnants of food and foreign bodies in the area of the impeller 8 Insert the pump cover and press down 1 2 a The pump cover clicks into posi tion 9 Install the filter system 10 Insert the top and bottom basket 19 Transportation stor age and disposal You can find out here how to prepare your appl...

Page 52: ... tap 9 To empty the residual water out of the appliance detach the supply hose and let the water drain out 19 4 Disposing of old appli ance Valuable raw materials can be re used by recycling WARNING Risk of harm to health Children can lock themselves in the appliance thereby putting their lives at risk With redundant appliances unplug the power cord Then cut through the cord and damage the lock on...

Page 53: ...mer Service tele phone number to find them again quickly 20 2 AQUA STOP guarantee In addition to warranty claims against the seller under the purchase agree ment and in addition to our manufac turer s warranty we offer compensa tion under the following conditions If our Aqua Stop system is defect ive and causes water damage we will make good the damage for private users To ensure protection from w...

Page 54: ...our appliance model and additional documents Alternat ively you can request the relevant in formation from oss request bshg com or BSH Hausger äte GmbH Carl Wery Str 34 81739 Munich Germany The source code will be made avail able to you on request Please send your request to oss request bshg com or BSH Hausger äte GmbH Carl Wery Str 34 81739 Munich Germany Subject OSSREQUEST The cost of performing...

Page 55: ...z Max 100 mW 5 GHz band 5150 5350 MHz 5470 5725 MHz Max 100 mW BE BG CZ DK DE EE IE EL ES FR HR IT CY LI LV LT LU HU MT NL AT PL PT RO SI SK FI SE NO CH TR IS UK NI 5 GHz WLAN Wi Fi For indoor use only AL BA MD ME MK RS UK UA 5 GHz WLAN Wi Fi For indoor use only ...

Page 56: ...ee and easy registration also on mobile phones www bosch home com welcome Looking for help You ll find it here Expert advice for your Bosch home appliances help with problems or a repair from Bosch experts Find out everything about the many ways Bosch can support you www bosch home com service Contact data of all countries are listed in the attached service direct ory 9001720420 9001720420 020323 ...

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