Bosch SMS6HMW27Q User Manual Download

Page: 44 / 56

Troubleshooting

Fault

Cause

Troubleshooting

Remnants of food on table-
ware.

Washing programme selec-
ted too weak.

▶

Select a more intensive washing
programme.

→

"Programmes", Page 18

▶

Adjust the sensitivity of the sensors.

→

"Sensors", Page 11

Tableware has been pre-
cleaned too intensely. The
sensors chose a weaker pro-
gramme. Stubborn soiling
cannot be entirely removed.

▶

Only remove large remnants of food
and do not prerinse tableware.

▶

Adjust the sensitivity of the sensors.

→

"Sensors", Page 11

Tall narrow receptacles in
corner areas are not rinsed
adequately.

▶

Do not position tall narrow recept-
acles at too great an angle or in
corner areas.

Top baskets on right and left
are not set to same height.

▶

Set the top baskets on the left and
right to the same level.

Detergent residue in the ap-
pliance

Lid of the detergent dis-
penser is blocked by items
of tableware parts and will
not open.

Arrange tableware in the top basket
tableware so the tab collecting tray
is not obstructed by tableware.

→

"Arrange tableware", Page 29

Items of tableware are blocking the
dispenser lid.

Do not place tableware or fra-
grance dispensers in the tablet col-
lecting tray.

The lid of the detergent dis-
penser is blocked by the tab
and will not open.

▶

Position the tab in the detergent dis-
penser crosswise, not vertically.

Tabs are used in the quick
or short programme. Dissolv-
ing time of the tab is not at-
tained.

▶

Select a more intensive "Pro-
gramme"

or use

Washing effect and dissolv-
ing performance are re-
duced after a prolonged
storage time or detergent is
very lumpy.

▶

Change your "detergent"

→

Page 25

Summary of Contents for SMS6HMW27Q

Page 1: ...Register your new device on MyBosch now and get free benefits bosch home com welcome Dishwasher SMS6HMW27Q en User manual ...

Page 2: ...lery drawer 22 Etagere 22 Folding prongs 22 Basket heights 23 Before using for the first time 24 Performing the initial configura tion 24 Rinse aid system 24 Rinse aid 24 Setting the amount of rinse aid 25 Switching the rinse aid system off 25 Detergent 25 Suitable detergents 25 Unsuitable detergents 26 Information on detergents 26 Adding detergent 27 Tableware 28 Damage to glass and tableware 28 ...

Page 3: ...2 Home Connect problem 48 Information on display panel 48 Malfunctions 48 Mechanical damage 49 Noise 50 Clean wastewater pump 51 Transportation storage and disposal 51 Removing the appliance 51 Protect appliance from frost 52 Transporting the appliance 52 Disposing of old appliance 52 Customer Service 52 Product number E Nr produc tion number FD and consecut ive numbering Z Nr 53 AQUA STOP guarant...

Page 4: ... appliance For cleaning household tableware In private households and in enclosed spaces in a domestic en vironment Up to an altitude of max 4000 m above sea level Restriction on user group Avoid risks to children and vulnerable persons This appliance may be used by children aged 8 or over and by people who have reduced physical sensory or mental abilities or inadequate experience and or knowledge...

Page 5: ...h an external switching device e g a timer or remote control When the appliance is installed the mains plug of the power cord must be freely accessible If free access is not possible an all pole isolating switch must be installed in the permanent electrical installation according to the installation regulations When installing the appliance check that the power cable is not trapped or damaged Cutt...

Page 6: ... of explosion Adding solvents to the interior of the appliance may cause ex plosions Never add solvents to the interior of the appliance Highly caustic alkaline or highly acidic cleaning agents in con junction with aluminium parts in the interior of the appliance may cause explosions Never use highly caustic alkaline or highly acidic cleaning agents in particular commercial or industrial products ...

Page 7: ...electric shock An ingress of moisture can cause an electric shock Only use the appliance in enclosed spaces Never expose the appliance to intense heat or humidity Do not use steam or high pressure cleaners to clean the appliance If the insulation of the power cord is damaged this is danger ous Never let the power cord come into contact with hot appli ance parts or heat sources Never let the power ...

Page 8: ...nnection cable which is available from the manufacturer or his Customer Service Risk to children Follow the safety instructions if there are children in your home WARNING Risk of suffocation Children may put packaging material over their heads or wrap themselves up in it and suffocate Keep packaging material away from children Do not let children play with packaging material Children may breathe i...

Page 9: ...om detergent and rinse aid products Keep children away from the appliance when open The wa ter in the interior of the dishwasher is not drinking water It may contain residues of detergents and rinse aid WARNING Risk of injury Children may get their fingers caught in the slots of the tablet collecting tray and injure themselves Keep children away from the appliance when open WARNING Risk of suffoca...

Page 10: ...at gener ate heat Modified or damaged water hoses may result in material damage and damage to the appliance Never kink crush modify or cut through water hoses Only use the water hoses sup plied with the appliance or genu ine spare hoses Never re use water hoses that have been used before If the water pressure is too high or too low this may impair function ing of the appliance Make sure that the w...

Page 11: ... Load function 1 The programme will adjust to a lower load and consumption will be reduced Additional functions Page 19 Change the sensor setting to the de fault Consumption is reduced Sensors Page 11 AquaSensor The AquaSensor is an optical meas uring device light barrier which measures the turbidity of the rinsing water You can save water with the AquaSensor Use of the AquaSensor depends on the p...

Page 12: ...ing instructions Installation Instructions Warranty Installation material Mains cable Quick reference guide Installing and connecting the appliance You can position your built under or integrable appliance in a fitted kit chen between wooden and plastic walls If you subsequently install your dishwasher as a free standing appli ance you must stop it from tipping over e g by screwing it to the wall ...

Page 13: ...ppliance to the drink ing water connection using the en closed parts Observe the Technical data Page 53 3 When doing so check that the drinking water connection is not kinked crushed or twisted Electrical connection Connect your appliance to the power supply Connecting the appliance to the electricity supply Notes Please follow the Safety instruc tions Page 5 Connect the appliance to alternat ing ...

Page 14: ...ith your appliance Familiarising yourself with your appliance Appliance You can find an overview of the parts of your appliance here 1 2 3 4 5 6 7 8 9 10 13 11 12 1 Rating plate Rating plate with E number and FD number Page 53 The data you need for Customer Service Page 52 1 Depending on the appliance specifications ...

Page 15: ... dissolve 7 Top basket Top basket 8 Cutlery drawer Cutlery drawer Page 22 9 Cutlery shelf1 Cutlery shelf Page 22 10 Upper spray arm The upper spray arm washes the tableware in the top basket If the tableware has not been washed properly clean the spray arms Cleaning spray arms Page 39 11 Filter system Filter system Page 38 12 Cutlery basket Cutlery basket Page 22 13 Dispenser for rinse aid Add rin...

Page 16: ...ining running time or the basic settings You can change the basic set tings via the display and the setting buttons Changing basic settings Page 33 5 Timer programming and setting but tons Setting timer programming Page 30 Changing basic settings Page 33 6 Remote Start Remote Start Page 35 7 Start button Starting the programme Page 30 8 Programme buttons and additional functions Programmes Page 18...

Page 17: ...Familiarising yourself with your appliance en 17 12 Water supply display Display for water supply 14 Door opener1 Opening the appliance door 1 Depending on the appliance specifications ...

Page 18: ... factors such as water temperat ure or pipe pressure may result in deviations Programme Use Programme sequence Additional func tions Intensive 70 Tableware Washing pots and pans non fragile tableware and cutlery Level of soiling Removing stubborn burned or dried on food remnants containing starch and protein Intensive Pre Rinse Cleaning 70 C Intermediate rinse Final rinse 69 C Drying All Additiona...

Page 19: ...e Cleaning mixed table ware and cutlery Level of soiling Removing common household food remnants lightly dried on Time optimised Cleaning 65 C Intermediate rinse Final rinse 69 C Drying Additional functions Page 19 Express 45 Tableware Cleaning delicate table ware cutlery temperat ure sensitive plastics and glasses Level of soiling Removing lightly adher ing fresh food remnants Time optimised Clea...

Page 20: ...us This will increase the run time and energy consumption IntensiveZone Switch on with mixed loads containing table ware with different soil ing levels e g place very soiled pots and pans in the bottom bas ket and normally soiled tableware in the upper basket Additional func tion Use The spray pressure in the bottom basket is in creased and the max imum programme tem perature held longer This will...

Page 21: ...basket can then slip down slightly 4 Raise or lower the basket evenly to the right level Basket heights Page 23 Check that the basket is level on both sides 5 Slide the basket back in Bottom basket Arrange pans and plates in the bot tom basket a Cutlery basket 1 Large plates up to a diameter of 31 cm can be arranged in the bottom basket as shown 1 Depending on the appliance specifications ...

Page 22: ...the cutlery shelf and space un derneath for small cups and glasses or for large items of cutlery e g cooking spoons or serving cutlery If you do not need the cutlery shelf you can fold it up Folding prongs Use the folding prongs to position tableware securely e g plates You can fold the prongs down to po sition pans bowls and glasses better 1 Folding down prongs1 If you do not need the prongs fold...

Page 23: ...o posi tion Basket heights Set the baskets at the right height Appliance height 81 5 cm with cutlery basket Setting Top basket Bottom basket 1 max ø 22 cm 31 cm 2 max ø 24 5 cm 27 5 cm 3 max ø 27 cm 25 cm Appliance height 81 5 cm with cutlery drawer Setting Top basket Bottom basket 1 max ø 16 cm 31 cm 2 max ø 18 5 cm 27 5 cm 3 max ø 21 cm 25 cm ...

Page 24: ...d Page 24 3 Switch on the appliance Page 30 4 Setting the water softening system 5 Set the amount of rinse aid to be dispensed Page 25 Tip You can change these settings and other Basic settings Page 32 at any time Rinse aid system Rinse aid system Rinse aid system You can use the rinse aid system and rinse aid to get tableware and glasses rinsed perfectly without marks Rinse aid For optimum drying...

Page 25: ...ombined detergents You will generally get better results using rinse aid 1 Press 2 To open the basic settings press for 3 seconds a The display shows 3 Press repeatedly until the display shows the value set at the factory r 05 4 Press or repeatedly until the display shows r 00 5 To save the settings press for 3 seconds a The rinse aid system is switched off and the rinse aid refill indicator is de...

Page 26: ...ial salt and Rinse aid Page 24 Combined detergent Besides conventional separate deter gents a number of products are available with additional functions These products contain not only de tergent but also rinse aid and salt re placement substances 3in1 and depending on the combination 4in1 5in1 additional components such as glass protection or stainless steel cleaner According to manufacturers com...

Page 27: ...n if the rinse aid and special salt refill indicators light up wash ing programmes will run properly with combined detergents The function of rinse aid is limited with combined detergents You will generally get better results using rinse aid Use tablets with a special drying performance Adding detergent 1 To open the detergent dispenser press the locking latch 2 Add the detergent to the dry deter ...

Page 28: ...d damage to glass and table ware Cause Recommendation The following table ware is not dish washer safe Items of cutlery and tableware made from wood Decorated glass ware antique and hand crafted table ware Plastic parts not resistant to heat Tableware made from copper or tin Tableware soiled with ash wax lub ricating grease or paint Very small items of tableware Only put tableware in the dishwashe...

Page 29: ...For better washing and drying res ults position items with curves or recesses at an angle so the water can run off 1 Remove large remnants of food from your tableware To save resources do not pre rinse tableware under running wa ter 2 Observe the following when arran ging tableware Put heavily soiled tableware in the bottom basket e g pans The more powerful the spray jet the better the dishwashing...

Page 30: ... programme is set and the pro gramme button flashes a The remaining running time of the programme appears on the dis play Setting additional functions You can set additional functions to complete the washing programme selected Note The additional functions which can be used depend on the pro gramme selected Programmes Page 18 Press the button for the relevant additional function Additional functio...

Page 31: ...pting programme Note When you open the appliance door once the appliance has heated up leave the door slightly ajar for a few minutes and then close it This will help prevent excess pressure building up in the appliance and stop the appliance door bursting open 1 Press a The programme is saved and the appliance switches off 2 Press to resume the pro gramme Terminate programme To end a programme ea...

Page 32: ...water sensor for identifying soiling Sensors Page 11 Extra Dry d 00 1 d 00 d 01 The temperature is increased during the final rinse which improves the drying result This may increase the run time slightly Note Not suitable for delicate items of tableware Switch Extra Dry on d 01 or off d 00 Hot water A 00 1 A 00 A 01 Set cold water or hot water connec tion Only set the appliance to hot water if th...

Page 33: ... off Level Cn 00 switches the wireless network connection off Remote Start rc 011 rc 00 rc 02 Activate or deactivate Remote Start Page 35 The following settings are possible With the setting rc 00 the func tion is permanently deactivated With the setting rc 01 the func tion can be selected via the button Activating Remote Start Page 35 With the setting rc 02 the func tion is permanently activated ...

Page 34: ...lt the documents sup plied by Home Connect Please also follow the instructions in the Home Connect app Note Please note the safety precau tions in this instruction manual and make sure that they are also ob served when operating the appliance via the Home Connect app Safety Page 4 Home Connect quick start Connect your appliance to a mobile device quickly and easily Installing app 1 Install the Hom...

Page 35: ...Remote Diagnostics Customer Service can use Remote Diagnostics to access your appliance if you contact them have your appli ance connected to the Home Con nect server and if Remote Dia gnostics is available in the country in which you are using the appliance Tip For further information and de tails about the availability of Remote Diagnostics in your country please visit the service support sectio...

Page 36: ...ucts Only use suitable cleaning products to clean your appliance Safe use Page 10 Tips on appliance care Follow the tips on appliance care to make sure your appliance functions properly at all times Action Benefit Wipe the door seals the front of the dish washer and the con trol panel regularly us ing a damp cloth and washing up liquid This ensures the parts of the appliance will remain clean and ...

Page 37: ...l panel or if advised to do so by the display Notes Run the Machine Care programme without any tableware in the dish washer Only use machine care products and machine cleaners specially designed for dishwashers Make sure that there are no alu minium parts e g extractor hood grease filters or aluminium pans in the interior of the appliance If you have not run Machine Care after 3 washing cycles the...

Page 38: ... filter system Check that no foreign objects fall into the sump 1 2 3 Pull down the micro filter to re move 4 Press the locking catches to gether and lift the coarse filter out 1 2 5 Clean the filter elements under run ning water Carefully clean the rim of dirt between the coarse and the fine fil ter 6 Re assemble the filter system Make sure that the locking catches on the coarse filter click into...

Page 39: ...the spray arms regularly 1 Unscrew the upper spray arm and pull down to remove 1 2 2 Pull up the lower spray arm to re move 3 Check the outlet nozzles on the spray arms for blockages under running water and remove any for eign bodies 4 Insert the lower spray arm a The spray arm clicks into position 5 Insert the upper spray arm and screw it firmly in place ...

Page 40: ...off the water tap 2 Call Customer Service Page 52 E 31 00 will light up altern ately Water protection system is activated 1 Turn off the water tap 2 Call Customer Service Page 52 E 34 00 will light up altern ately Water is continuously run ning into the appliance 1 Turn off the water tap 2 Call Customer Service Page 52 E 32 00 will light up altern ately or indicator for water supply lights up Supp...

Page 41: ...er hose is blocked or kinked 1 Reposition the wastewater hose without kinks 2 Remove residues Siphon connection is still sealed Check the connection to the siphon and open if necessary Cover of the wastewater pump is loose Secure the cover of the Wastewa ter pump Page 51 so it clicks into position E 61 02 will light up altern ately Wastewater pump is blocked Clean the wastewater pump Clean wastewa...

Page 42: ...the er ror code Washing results Fault Cause Troubleshooting Tableware is not dry No rinse aid used or dosage set too low 1 Add Rinse aid Page 24 2 Set the amount of rinse aid to be dispensed Setting the amount of rinse aid Page 25 Programme or programme option has no drying phase or the drying phase is too brief Select a programme with drying e g intensive strong or ECO pro gramme Page 18 Some opt...

Page 43: ...n the cutlery con tact points 1 Arrange cutlery individually where possible Page 29 2 Avoid points of contact Appliance interior still wet after wash cycle Not a fault The condensa tion drying principle causes water droplets in the tub they are indeed desirable here The moisture in the air condenses on the inside walls runs off and is pumped out No action required Remnants of food on table ware Ta...

Page 44: ...op baskets on the left and right to the same level Detergent residue in the ap pliance Lid of the detergent dis penser is blocked by items of tableware parts and will not open 1 Arrange tableware in the top basket tableware so the tab collecting tray is not obstructed by tableware Arrange tableware Page 29 Items of tableware are blocking the dispenser lid 2 Do not place tableware or fra grance dis...

Page 45: ...ent on tableware inside the appliance or the door Detergent substances are deposited there These coat ings cannot generally be re moved with chemicals Change your detergent Page 25 Clean the appliance mechanically The hardness range is set in correctly or the water hard ness is greater than 62 E 8 9 mmol l 3in1 organic eco detergent is not effective enough Too little detergent is being used Increa...

Page 46: ...ible to com pletely remove deposits but they are harmless to health Plastic parts inside the appli ance are discoloured Plastic parts inside the appli ance may become discol oured during the life of the dishwasher Discolouration can come about and will not impair functioning of the ap pliance Plastic parts are discol oured Washing temperature is too low Select a programme with a higher washing tem...

Page 47: ...a programme with a lower tem perature Programmes Page 18 Use detergent with a glass protec tion component Rust spots on cutlery Cutlery is not sufficiently rust resistant Knife blades are often more severely af fected Use rust resistant tableware Cutlery may also rust if washed together with rust ing items Do not wash rusting items Detergent residue is present in the detergent dispenser or the tab...

Page 48: ...ent rinse aid 1 Add Rinse aid Page 24 2 Set the amount of rinse aid to be dispensed Setting the amount of rinse aid Page 25 Refill indicator for rinse aid does not light up Rinse aid system is switched off Set the amount of rinse aid to be dispensed Malfunctions Fault Cause Troubleshooting Water is left in the appliance at the end of the pro gramme Filter system or area under the filters is blocke...

Page 49: ...ply Top basket is pressing against inner door and pre venting appliance door from being closed securely Check whether the rear panel of the appliance is being pressed in by a socket or hose holder that has not been removed Arrange the tableware so that no parts project beyond the basket and prevent the appliance door from closing properly Mechanical damage Fault Cause Troubleshooting Appliance doo...

Page 50: ...only be remedied in the do mestic installation Knocking or rattling noise Spray arm is striking table ware Arrange tableware so that the spray arms do not strike tableware With a small load the water jets directly strike against the tub Distribute the tableware evenly Load the appliance with more table ware Light items of tableware move about during the wash cycle Position light items of tableware...

Page 51: ...over inwards at an angle and remove 7 Remove any remnants of food and foreign bodies in the area of the impeller 8 Insert the pump cover and press down 1 2 a The pump cover clicks into posi tion 9 Install the filter system 10 Insert the top and bottom basket Transportation storage and disposal Transportation storage and disposal Transportation storage and disposal You can find out here how to prep...

Page 52: ...can be re used by recycling WARNING Risk of harm to health Children can lock themselves in the appliance thereby putting their lives at risk With redundant appliances unplug the power cord Then cut through the cord and damage the lock on the appliance door beyond repair so that the appliance door will no longer close 1 Unplug the appliance from the mains 2 Cut through the power cord 3 Dispose of t...

Page 53: ... warranty claims against the seller under the purchase agree ment and in addition to our manufac turer s warranty we offer compensa tion under the following conditions If our Aqua Stop system is defect ive and causes water damage we will make good the damage for private users To ensure protection from water damage the appliance must be connected to the power supply The liability guarantee is valid...

Page 54: ...urce software The applicable licence information is stored on your home appliance You can also access the applicable li cence information via your Home Connect App Profile Legal inform ation Licence Information You can download the licence information on the brand product website search for your appliance model on the product website and check additional documents Alternatively you can send a requ...

Page 55: ......

Page 56: ...d Easy access to Bosch Home Appliances Service Free and easy registration also on mobile phones www bosch home com welcome Looking for help You ll find it here Expert advice for your Bosch home appliances help with problems or a repair from Bosch experts Find out everything about the many ways Bosch can support you www bosch home com service Contact data of all countries are listed in the attached...

Search results

Summary of Contents for SMS6HMW27Q

Reviews:

Related manuals for SMS6HMW27Q

Brands by name

Popular brands

Bosch SMS6HMW27Q, User Manual

Search results

Summary of Contents for SMS6HMW27Q

Reviews:

Related manuals for SMS6HMW27Q

Brands by name

Popular brands