Bosch SMS6HCB01A User Manual Download Page 56

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aus

Troubleshooting

Fault

Cause and troubleshooting

Appliance stops dur-
ing the programme or
cuts out.

▶

Arrange the tableware so that no parts project bey-
ond the basket and prevent the appliance door
from closing properly.

All LEDs lit up or
flashing.

Electronics have detected a fault.

Press the main switch button for approx.
4 seconds.
→

"Controls", Page 17

The appliance is reset and restarted.

If the problem occurs again:

‒

Switch off the appliance.

‒

Pull out the mains plug or switch off the fuse in
the fuse box.

‒

Wait at least 2 minutes.

‒

Switch on the fuse in the fuse box or insert the
mains plug.

‒

Switch the appliance on.

If the problem occurs again:

‒

Contact customer service.
→

"Customer Service", Page 60

Fault

Cause and troubleshooting

Appliance door can-
not be closed.

Door lock has been activated.

▶

Close the appliance door with greater force.

Door cannot be closed due to installation method.

▶

Check whether the appliance has been installed
properly.
When closed, the appliance door, its decor or at-
tached parts should not knock against adjacent
cabinets or the worktop.

Lid on the detergent
dispenser cannot be
closed.

Detergent dispenser or lid are blocked by sticky deter-
gent residue.

▶

Remove detergent residue.

Fault

Cause and troubleshooting

Filling valves making
knocking noises.

Caused by the domestic installation. No appliance
fault present. Does not affect functioning of the appli-
ance.

▶

Can only be remedied in the domestic installation.

Knocking or rattling
noise.

Spray arm is striking tableware.

▶

Arrange tableware so that the spray arms do not
strike tableware.

Summary of Contents for SMS6HCB01A

Page 1: ...Register your new device on MyBosch now and get free benefits bosch home com welcome Dishwasher SMS6HCB01A aus User manual ...

Page 2: ...r test institute 22 7 2 Favourite 22 8 Additional functions 22 9 Features 23 9 1 Top basket 23 9 2 Bottom basket 24 9 3 Cutlery basket 25 9 4 Cutlery drawer 25 9 5 Etagere 25 9 6 Folding prongs 25 9 7 Baking sheet spray head 26 9 8 Extra Clean Zone 26 9 9 Basket heights 27 10 Before using for the first time 28 10 1 Making settings for initial start up 28 11 Rinse aid system 28 11 1 Rinse aid 28 11...

Page 3: ...leaning the tub 42 17 2 Cleaning products 42 17 3 Tips on appliance care 42 17 4 Machine Care 42 17 5 Filter system 43 17 6 Cleaning spray arms 44 18 Troubleshooting 46 18 1 Clean wastewater pump 58 19 Transportation storage and disposal 58 19 1 Removing the appliance 58 19 2 Protect appliance from frost 59 19 3 Transporting the appliance 59 19 4 Disposing of old appliance 59 20 Customer Service 6...

Page 4: ...his appliance may be used by children aged 8 or over and by people who have reduced physical sensory or mental abilities or inadequate experience and or knowledge provided that they are supervised or have been instructed on how to use the appliance safely and have understood the resulting dangers Do not let children play with the appliance Cleaning and user maintenance must not be performed by chi...

Page 5: ...ust be installed in the permanent elec trical installation according to the installation regulations When installing the appliance check that the power cable is not trapped or damaged Cutting through the supply hose or immersing the Aqua Stop valve in water is dangerous Never immerse the plastic housing in water The plastic housing on the supply hose contains an electric valve Never cut through th...

Page 6: ...kaline or highly acidic cleaning agents in particular commercial or industrial products in con junction with aluminium parts e g grease filters of extractor hoods or aluminium pans e g for the Machine Care pro gramme WARNING Risk of injury Leaving the appliance door open may result in injury Only open the appliance door to load or unload tableware in or der to prevent accidents e g through trippin...

Page 7: ...dify the power cord 1 6 Damaged appliance WARNING Risk of electric shock If the appliance or the power cord is damaged this is dangerous Never operate a damaged appliance Never operate an appliance with a cracked or fractured surface Never pull on the power cord to unplug the appliance Always unplug the appliance at the mains If the appliance or the power cord is damaged immediately un plug the po...

Page 8: ...an lock themselves in the appliance thereby putting their lives at risk With redundant appliances unplug the power cord Then cut through the cord and damage the lock on the appliance door beyond repair so that the appliance door will no longer close WARNING Risk of crushing With higher level appliances children can become crushed between the appliance door and cabinet doors underneath Keep an eye ...

Page 9: ...s caught in the slots of the tablet col lecting tray and injure themselves Keep children away from the appliance when open 1 8 Safety systems Protect children from possible hazards resulting from the appli ance The appliance is equipped with a Childproof lock Page 10 ...

Page 10: ...e and damage to the appliance Never kink crush modify or cut through water hoses Only use the water hoses supplied with the appliance or genuine spare hoses Never re use water hoses that have been used before If the water pressure is too high or too low the appliance may not be able to operate properly Make sure that the water pressure in the water supply system is min 50 kPa 0 5 bar and max 1000 ...

Page 11: ... lock forwards and close the ap pliance door 1 2 Deactivating the door lock 1 Open the appliance door 2 Push the catch of the childproof lock to the right and slide it backwards 1 2 3 Close the appliance door 4 Environmental protec tion and saving energy 4 1 Disposing of packaging The packaging materials are environ mentally compatible and can be re cycled Sort the individual components by type an...

Page 12: ...ffective removal of food remnants even with low soiling levels Energy and water consumption are adjusted accord ingly SE 02 Adjusts the pro gramme strength for difficult conditions of Sensor set ting Description use e g stubborn dried on food rem nants Recommen ded setting when us ing organic or ecolo gical detergents con taining low levels of active agents En ergy and water con sumption are adjus...

Page 13: ...via the wash cycle Installing the drainage connection 1 Consult the installation instructions supplied for the steps required here 2 Connect the wastewater hose to the outlet connection of the siphon using the enclosed parts 3 When doing so check that the wastewater hose is not kinked crushed or twisted 4 Also check that there is no cover in the drainage system preventing the wastewater from being...

Page 14: ...llation and connection 14 2 Insert the mains plug of the appli ance into a nearby socket The connection data for the appli ance can be found on the rating plate 3 Check that the mains plug is inser ted properly ...

Page 15: ...with your appliance 6 1 Appliance You can find an overview of the parts of your appliance here 1 2 3 4 5 6 7 8 9 10 11 12 1 Rating plate Rating plate with E number and FD num ber Page 60 The data you need for Customer Service Page 60 1 Depending on the appliance specifications ...

Page 16: ...ally fall out of the detergent dispenser into the tablet collecting tray where they can fully dissolve 6 Top basket Top basket Page 23 7 Cutlery drawer Cutlery drawer Page 25 8 Cutlery shelf1 Cutlery shelf Page 25 9 Upper spray arm The upper spray arm washes the table ware in the top basket If the tableware has not been washed properly clean the spray arms Cleaning spray arms Page 44 10 Filter sys...

Page 17: ...6 Terminating the programme Page 36 2 Programme buttons Programmes 3 Programme sequence display The programme sequence display shows the current cycle of the appli ance e g washing rinsing or drying 4 Display The display shows information about progress of the programme the re maining running time or the basic set tings You can change the basic set tings via the display and the setting buttons Cha...

Page 18: ...s Additional functions Page 22 9 button If you press for approx 3 seconds you can open the basic set tings Changing basic settings Page 39 10 WLAN display Home Connect Page 39 11 Rinse aid refill indicator Rinse aid system Adding rinse aid Page 28 12 Water supply display Display for water supply 13 Door handle1 Open the appliance door Page 34 1 Depending on the appliance specifications ...

Page 19: ...e if the rinse aid system is switched off or rinse aid needs to be added The programme data is based on val ues measured in the laboratory ac cording to AS NZS 2007 Different in fluencing factors such as water tem perature or pipe pressure may result in deviations Programme Consumption val ues 1 Duration in hrs mins 2 Energy con sumption in kWh 3 Water con sumption in litres Use Programme se quenc...

Page 20: ...sh food rem nants Sensor controlled Optimised by sensors de pending on the soiling level of the washing wa ter Auto Wash 1 2 00 3 10 2 0 980 1 550 3 7 6 15 4 Tableware Mixed table ware and cut lery Level of soiling Common household food remnants lightly dried on Sensor controlled Optimised by sensors de pending on the soiling level of the washing wa ter Eco Wash 1 3 15 2 0 650 3 11 0 Tableware Mix...

Page 21: ...Quick 1h 1 1 00 2 1 300 3 10 5 Tableware Mixed table ware and cut lery Level of soiling Common household food remnants lightly dried on Time optimised Cleaning 65 C Intermediate rinse Final rinse 69 C Dry Express Wash 1 0 29 2 0 800 3 10 5 Tableware Delicate table ware cutlery temperature sensitive plastics and glasses Level of soiling Lightly adhering fresh food rem nants Time optimised Cleaning ...

Page 22: ... displayed in the app The dis play alternately shows AP P and the remaining running time Tip You can use the Home Connect app to download additional pro grammes and save them to the button 1 Save Favourite on the appliance 1 Press 2 Press the right programme button 3 Press the button for the relevant additional function Additional functions Page 22 4 Press for 3 seconds a The selected programme an...

Page 23: ... extended Especially suitable for drying plastic parts There is a slight increase in energy consumption and the run time is ex tended 9 Features You can find an overview of the pos sible features of your appliance and how to use them here These features depend on the model of your appliance 9 1 Top basket Arrange cups glasses and small items of tableware in the top basket You can adjust the height...

Page 24: ...el Check that the basket is level on both sides 5 Release the levers a The basket clicks into position 6 Slide the basket back in 9 2 Bottom basket Arrange pans and plates in the bot tom basket a Cutlery basket 1 Large plates up to a diameter of 31 cm can be arranged in the bottom basket as shown 1 Depending on the appliance specifications ...

Page 25: ... Use the cutlery shelf and space un derneath for small cups and glasses or for large items of cutlery e g cooking spoons or serving cutlery If you do not need the cutlery shelf you can fold it up 9 6 Folding prongs Use the folding prongs to position tableware securely e g plates You can fold the prongs down to po sition pans bowls and glasses better 1 Folding down prongs1 If you do not need the pr...

Page 26: ...he baking sheet spray head Inserting baking sheet spray head Use the baking sheet spray head in stead of the top basket to clean large trays grilles and plates 1 Remove top basket 2 Insert the baking sheet spray head in the holder and turn to the right a The baking sheet spray head clicks into position Removing baking sheet spray head If you no longer require the baking sheet spray head remove it ...

Page 27: ... the Extra Clean Zone fitted 1 Pull out the top basket 2 Pull the tab on the Extra Clean Zone up and forwards 3 Set the slider to ON 4 Clean under running water 5 Place the Extra Clean Zone in the top basket and lock in place Check that the mounts are in the correct position a The Extra Clean Zone audibly clicks into position 6 Push in the top basket 9 9 Basket heights Set the baskets at the right...

Page 28: ...ge 12 1 Add rinse aid Page 28 2 Switch on the appliance Page 34 3 Set the amount of rinse aid to be dispensed Page 29 4 Add detergent Page 29 5 Start the Programme with the highest cleaning temperature Page 19 without tableware To remove any marks from water or other residues we recommend you operate the appliance without tableware before using it for the first time Tip You can change this setting...

Page 29: ...3 seconds 11 3 Switching the rinse aid system off If you find the rinse aid refill indicator irritating e g when using combined detergents with a rinse aid compon ent you can switch the rinse aid sys tem off Tip The function of rinse aid is lim ited with combined detergents You will generally get better results using rinse aid 1 Press 2 To open the basic settings press for 3 seconds a The display ...

Page 30: ...ical if you remember the following Only choose a programme without PreR inse Do not select timer program ming for start ing the pro gramme The dosage can be adjusted to the level of soil ing Tip Suitable detergents are available online via our website or from Cus tomer Service Page 60 Separate detergents Separate detergents are products that do not contain components other than detergent e g powde...

Page 31: ...ed detergent in use Follow the manufacturer s instruc tions for each detergent To prevent sticking only touch de tergents in a water soluble pouch with dry hands and only ever place them in a dry detergent dispenser Even if the rinse aid refill indicator lights up washing programmes will still run properly with combined de tergents The function of rinse aid is limited with combined detergents You ...

Page 32: ...orated glassware and parts made of aluminium or silver may fade or discolour with dishwashing Delicate types of glass may turn cloudy after a few washing cycles 13 1 Damage to glass and tableware Only put glasses and china in the dishwasher if it is marked as dish washer safe by the manufacturer Avoid damage to glass and table ware Cause Recommenda tion The following tableware is not dishwasher sa...

Page 33: ...of how to load your appliance effi ciently free of charge To save energy and water load the machine with the number of place settings specified standard load with tableware and cutlery For better washing and drying res ults position items with curves or recesses at an angle so water can run off 1 Remove large remnants of food from tableware To save resources do not pre rinse tableware under runnin...

Page 34: ... 14 1 Opening appliance door 1 If the childproof lock is not activ ated open the appliance door 2 If the childproof lock is activated press the catch of the lock to the right and open the appliance door 2 1 14 2 Switching on the appli ance Press The programme last selected and the additional function last selec ted will be set by default If you do not perform any actions on the appliance for 10 mi...

Page 35: ...ved tablet You can only change a pro gramme when running if you can cel it Terminate programme Page 36 The appliance switches off auto matically 1 minute after the end of the programme to save energy If you open the appliance door im mediately after the programme has ended the appliance will switch off after 4 seconds Tip To assist the drying we recom mend that the door will be partially opened af...

Page 36: ...plays light up a As soon as the displays are off the display shows 00h 01m and the residual water is pumped out a The programme is cancelled and ends after approx 1 minute 14 11 Switching off appliance 1 Please note the information on Safe use Page 10 2 Press Tip If you press during the wash cycle the programme currently run ning will be interrupted When you switch the appliance back on the progra...

Page 37: ...ater sensor for identifying soiling Sensors Page 12 Extra Dry d 00 1 d 00 d 01 The temperature is in creased during the final rinse which improves the drying result This may in crease the run time slightly Note Not suitable for delic ate items of tableware Switch Extra Dry on d 01 or off d 00 Hot water A 00 1 A 00 A 01 Set cold water or hot water connection Only set the ap pliance to hot water if ...

Page 38: ...e is set by default when the appliance is switched on Tone volume SL 02 1 SL 00 SL 03 Adjustment of tone volume Level SL 00 switches the signal tone off Button volume bL 02 1 bL 00 bL 03 Set the button volume during operation Level bL 00 switches the button tones off Wi Fi Cn 00 Cn 00 Cn 01 Switch the wireless network connection on or off Level Cn 00 switches the wireless network connection off Th...

Page 39: ...settings The settings for initial start up must be configured 1 Factory setting may vary according to model 15 2 Changing basic settings 1 Press 2 To open the basic settings press for 3 seconds a The display shows 3 Press repeatedly until the display shows the required set ting 4 Press or repeatedly until the display shows the right value You can change several settings 5 To save the settings pres...

Page 40: ... Home Connect The Home Connect app guides you through the entire login pro cess Connecting the appliance to WLAN home network Wi Fi Requirements Home Connect app is installed on your mobile device Wi Fi on the router is activated The appliance receives signals from the WLAN home network Wi Fi at its installation location 1 With the help of the Home Connect App scan the QR code 2 Follow the instruc...

Page 41: ...t com 16 5 Software update You can use this function to update the software of your appliance e g for optimisation troubleshooting or safety relevant updating The Home Connect app informs you about available software updates 16 6 Data protection Please see the information on data protection The first time your appliance is registered on a home network connected to the Internet your appliance will ...

Page 42: ...ng up liquid This ensures the parts of the appli ance will remain clean and hy gienic If the appliance is not going to be used for a while leave the door slightly ajar This will prevent unpleasant odours 17 4 Machine Care Deposits e g from remnants of food and limescale can cause your appli ance to malfunction To avoid such faults and reduce odours we recom mend cleaning your appliance at reg ular...

Page 43: ...t run Machine Care after 3 washing cycles the indic ator for Machine Care will go out automatically For optimum cleaning perform ance ensure the correct place ment of cleaners Follow the safety instructions given on the packagings of the machine care products and machine clean ers Activate the Extra Clean Zone Page 27 function 1 Remove any coarse soiling in the interior with a damp cloth 2 Clean t...

Page 44: ...fully clean the rim of dirt between the coarse and the fine fil ter 6 Re assemble the filter system Make sure that the locking catches on the coarse filter click into posi tion 7 Insert the filter system into the ap pliance and turn the coarse filter clockwise Make sure that the arrow mark ings match up 17 6 Cleaning spray arms Limescale and soiling in the dish washing water may block the nozzles ...

Page 45: ...pray arm to re move 3 Check the outlet nozzles on the spray arms for blockages under running water and remove any for eign bodies 4 Insert the lower spray arm a The spray arm clicks into position 5 Insert the upper spray arm and screw it firmly in place ...

Page 46: ...y Childproof lock is activated Open the appliance door Page 34 Fault Cause and troubleshooting E 20 60 lights up al ternately Appliance has detected calcified heating element 1 Descale the appliance 2 Operate the appliance with the water softening system 1 E 30 00 will light up alternately Water protection system is activated 1 Turn off the water tap 2 Call Customer Service Page 60 E 31 00 will li...

Page 47: ...liance on E 34 00 will light up alternately Water is continuously running into the appliance 1 Turn off the water tap 2 Call Customer Service Page 60 E 61 03 will light up alternately Water is not drained Wastewater hose is blocked or kinked 1 Reposition the wastewater hose without kinks 2 Remove residues Siphon connection is still sealed Check the connection to the siphon and open if ne cessary C...

Page 48: ...least 2 minutes 4 Insert the mains plug of the appliance in a socket or switch on the fuse 5 Switch the appliance on 6 If the problem occurs again Press Turn off the water tap Pull out the mains plug Contact Customer Service Page 60 and give the error code Fault Cause and troubleshooting Tableware is not dry No rinse aid used or dosage set too low 1 Add Rinse aid Page 28 2 Set the amount of rinse ...

Page 49: ... Rinse aid used has a limited drying performance Use a name brand rinse aid Eco products may have limited effectiveness Plastic tableware is not dry Not a fault As plastic does not store heat so well it also does not dry as well No remedial action possible Cutlery is not dry Cutlery not arranged properly in the cutlery basket or cutlery drawer Droplets can form on the cutlery contact points 1 Arra...

Page 50: ...d incorrectly and or not engaged 1 Insert the filters properly Filter system Page 43 2 Engage the filters Washing programme selected too weak Select a more intensive washing programme Adjust the sensitivity of the sensors Sensors Page 12 Tableware has been precleaned too intensely The sensors chose a weaker programme Stubborn soiling cannot be entirely removed Only remove large remnants of food an...

Page 51: ...formance are re duced after a prolonged storage time or detergent is very lumpy Change your detergent Page 29 Water marks on plastic parts Due to laws of physics droplet formation on plastic surfaces is unavoidable After drying water marks are visible Select a more intensive programme Position tableware at an angle Arrange tableware Page 33 Use rinse aid Rinse aid Page 28 Wipeable or water sol ubl...

Page 52: ...icult or im possible to remove are present inside the appliance or on stain less steel tableware The formation of films is due to substances contained in vegetables cabbage celery potatoes noodles etc or tap water manganese Clean the appliance You can remove deposits with Mechanical cleaning Page 42 or a machine cleaning product It may not always be possible to completely remove de posits but they...

Page 53: ...g tray is not obstructed by table ware Arrange tableware Page 33 Items of tableware are blocking the dispenser lid 2 Do not place tableware or fragrance dispensers in the tablet collecting tray Tableware has been precleaned too intensely The sensors chose a weaker programme Stubborn soiling cannot be entirely removed Only remove large remnants of food and do not prerinse tableware Adjust the sensi...

Page 54: ...pilled Remove the rinse aid with a cloth Detergent or appliance care product used causes ex cessive foaming Change the brand of detergent Fault Cause and troubleshooting Connection to home network is not estab lished WLAN on router is not active Check the wireless network connection of your router WLAN display is flash ing Connection to home network is not available Activate the wireless network c...

Page 55: ...it at least 2 minutes 3 Connect the appliance to the power supply 4 Switch the appliance on Appliance does not start The mains fuse has tripped Check the relevant fuse Mains cable is not inserted 1 Check whether the socket works 2 Check whether the mains cable is properly inserted in the socket and on the rear of the appliance Appliance door is not closed properly Close the appliance door Programm...

Page 56: ...stomer Service Page 60 Fault Cause and troubleshooting Appliance door can not be closed Door lock has been activated Close the appliance door with greater force Door cannot be closed due to installation method Check whether the appliance has been installed properly When closed the appliance door its decor or at tached parts should not knock against adjacent cabinets or the worktop Lid on the deter...

Page 57: ...cking or rattling noise With a small load the water jets directly strike against the tub Distribute the tableware evenly Load the appliance with more tableware Light items of tableware move about during the wash cycle Position light items of tableware securely ...

Page 58: ... pump cover inwards at an angle and remove a You can now reach the impeller with your hand 7 Remove any remnants of food and foreign bodies in the area of the impeller 8 Insert the pump cover and press down 1 2 a The pump cover clicks into posi tion 9 Install the filter system 10 Insert the top and bottom basket 19 Transportation stor age and disposal You can find out here how to prepare your appl...

Page 59: ... tap 9 To empty the residual water out of the appliance detach the supply hose and let the water drain out 19 4 Disposing of old appli ance Valuable raw materials can be re used by recycling WARNING Risk of harm to health Children can lock themselves in the appliance thereby putting their lives at risk With redundant appliances unplug the power cord Then cut through the cord and damage the lock on...

Page 60: ...mer Service tele phone number to find them again quickly 20 2 AQUA STOP guarantee In addition to warranty claims against the seller under the purchase agree ment and in addition to our manufac turer s warranty we offer compensa tion under the following conditions If our Aqua Stop system is defect ive and causes water damage we will make good the damage for private users To ensure protection from w...

Page 61: ...our appliance model and additional documents Alternat ively you can request the relevant in formation from oss request bshg com or BSH Hausger äte GmbH Carl Wery Str 34 81739 Munich Germany The source code will be made avail able to you on request Please send your request to oss request bshg com or BSH Hausger äte GmbH Carl Wery Str 34 81739 Munich Germany Subject OSSREQUEST The cost of performing...

Page 62: ...z Max 100 mW 5 GHz band 5150 5350 MHz 5470 5725 MHz Max 100 mW BE BG CZ DK DE EE IE EL ES FR HR IT CY LI LV LT LU HU MT NL AT PL PT RO SI SK FI SE NO CH TR IS UK NI 5 GHz WLAN Wi Fi For indoor use only AL BA MD ME MK RS UK UA 5 GHz WLAN Wi Fi For indoor use only ...

Page 63: ......

Page 64: ...ee and easy registration also on mobile phones www bosch home com welcome Looking for help You ll find it here Expert advice for your Bosch home appliances help with problems or a repair from Bosch experts Find out everything about the many ways Bosch can support you www bosch home com service Contact data of all countries are listed in the attached service direct ory 9001720307 9001720307 020323 ...

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