Bosch SMS6EMI01Z User Manual Download Page 51

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Troubleshooting

Fault

Cause

Troubleshooting

Tea residue or lipstick marks
on tableware.

Washing temperature is too
low.

▶

Select a programme with a higher
washing temperature.

→

"Programmes", Page 18

Too little detergent is being
used or is unsuitable.

▶

Use a suitable "Detergent "

→

Page 29

and follow the manufac-

turer's instructions for the amount
to be used.

Tableware has been pre-
cleaned too intensely. The
sensors chose a weaker pro-
gramme. Stubborn soiling
cannot be entirely removed.

▶

Only remove large remnants of food
and do not prerinse tableware.

▶

Adjust the sensitivity of the sensors.

→

"Sensors", Page 11

Coloured coatings (blue, yel-
low, brown) that are difficult
or impossible to remove are
present inside the appliance
or on stainless steel table-
ware.

The formation of films is due
to substances contained in
vegetables (cabbage, celery,
potatoes, noodles, etc.) or
tap water (manganese).

▶

Clean the appliance.
You can remove deposits with
"Mechanical cleaning"

→

Page 40

or a machine cleaning product. It
may not always be possible to com-
pletely remove deposits but they
are harmless to health.

The formation of films is due
to metal components on sil-
ver or aluminium tableware.

▶

Clean the appliance.
You can remove deposits with
"Mechanical cleaning"

→

Page 40

or a machine cleaning product. It
may not always be possible to com-
pletely remove deposits but they
are harmless to health.

Coloured deposits (yellow,
orange, brown) that are easy
to remove are present inside
the appliance (mainly at the
bottom).

The formation of films is due
to ingredients of food rem-
nants and tap water (limes-
cale) "soaplike".

Check the setting of the water
softening system.

Add special salt.

→

"Adding special salt", Page 26

If you are using combined deter-
gents (tabs), activate the water
softening system.
Follow the information about deter-
gents.

→

"Information on detergents",

Page 30

Plastic parts inside the appli-
ance are discoloured.

Plastic parts inside the appli-
ance may become discol-
oured during the life of the
dishwasher.

▶

Discolouration can come about and
will not impair functioning of the ap-
pliance.

Summary of Contents for SMS6EMI01Z

Page 1: ...Register your new device on MyBosch now and get free benefits bosch home com welcome Dishwasher SMS6EMI01Z en User manual ...

Page 2: ...op basket 21 Bottom basket 22 Cutlery drawer 22 Etagere 23 Folding prongs 23 Baking sheet spray head 23 Basket heights 24 Before using for the first time 25 Performing the initial configura tion 25 Water softening system 25 Overview of water hardness set tings 25 Setting the water softening sys tem 26 Special salt 26 Switching off the water softening system 27 Rinse aid system 27 Rinse aid 27 Sett...

Page 3: ...eaning spray arms 43 Troubleshooting 44 Appliance safety 44 Error code Fault display Sig nal 45 Washing results 47 Home Connect problem 53 Information on display panel 54 Malfunctions 54 Mechanical damage 55 Noise 55 Clean wastewater pump 57 Transportation storage and disposal 57 Removing the appliance 57 Protect appliance from frost 58 Transporting the appliance 58 Disposing of old appliance 58 C...

Page 4: ...ren aged 8 or over and by people who have reduced physical sensory or mental abilities or inadequate experience and or knowledge provided that they are supervised or have been instructed on how to use the appliance safely and have understood the resulting dangers Children must not play with the appliance Cleaning and user maintenance must not be performed by chil dren unless they are being supervi...

Page 5: ...t be installed in the permanent electrical installation according to the installation regulations When installing the appliance check that the power cable is not trapped or damaged Cutting through the supply hose or immersing the Aqua Stop valve in water is dangerous Never immerse the plastic housing in water The plastic housing on the supply hose contains an electric valve Never cut through the s...

Page 6: ...aline or highly acidic cleaning agents in particular commercial or industrial products in conjunction with aluminium parts e g grease filters of ex tractor hoods or aluminium pans e g for the Machine Care programme WARNING Risk of injury Leaving the appliance door open may result in injury Only open the appliance door to load or unload tableware in order to prevent accidents e g through tripping D...

Page 7: ...sources Never let the power cord come into contact with sharp points or edges Never kink crush or modify the power cord Damaged appliance Follow the safety instructions if the appliance is damaged WARNING Risk of electric shock If the appliance or the power cord is damaged this is danger ous Never operate a damaged appliance Never operate an appliance with a cracked or fractured sur face Never pul...

Page 8: ...focate Keep packaging material away from children Do not let children play with packaging material Children may breathe in or swallow small parts causing them to suffocate Keep small parts away from children Do not let children play with small parts WARNING Risk of harm to health Children can lock themselves in the appliance thereby putting their lives at risk With redundant appliances unplug the ...

Page 9: ...terior of the dishwasher is not drinking water It may contain residues of detergents and rinse aid WARNING Risk of injury Children may get their fingers caught in the slots of the tablet collecting tray and injure themselves Keep children away from the appliance when open WARNING Risk of suffocation Children may become trapped in the appliance and suffocate Use the childproof lock if fitted Never ...

Page 10: ...te heat Modified or damaged water hoses may result in material damage and damage to the appliance Never kink crush modify or cut through water hoses Only use the water hoses sup plied with the appliance or genu ine spare hoses Never re use water hoses that have been used before If the water pressure is too high or too low the appliance may not be able to operate properly Make sure that the water p...

Page 11: ... meas uring device light barrier which measures the turbidity of the rinsing water You can save water with the AquaSensor Use of the AquaSensor depends on the programme If the soiling level is high the rinsing water is drained off and replaced with fresh water If the soiling level is lower the rinsing wa ter is used in the next wash cycle so reducing water consumption by 3 6 litres In the automati...

Page 12: ...order It is possible that water has left marks on the appliance These marks will disappear after the first wash cycle The delivery consists of the following Dishwasher Operating instructions Installation Instructions Warranty Installation material Mains cable Quick reference guide Installing and connecting the appliance You can position your built under or integrable appliance in a fitted kit chen...

Page 13: ...new water supply hose 1 Consult the installation instructions supplied for the steps required here 2 Connect the appliance to the drink ing water connection using the en closed parts Observe the Technical data Page 59 3 When doing so check that the drinking water connection is not kinked crushed or twisted Electrical connection Connect your appliance to the power supply Connecting the appliance to...

Page 14: ... with your appliance Familiarising yourself with your appliance Appliance You can find an overview of the parts of your appliance here 1 2 3 4 5 6 7 8 9 10 12 11 1 Rating plate Rating plate with E number and FD number Page 59 The data you need for Customer Service Page 59 1 Depending on the appliance specifications ...

Page 15: ...f the detergent dispenser into the tablet collecting tray where they can fully dissolve 7 Top basket Top basket 8 Cutlery drawer Cutlery drawer Page 22 9 Cutlery shelf1 Cutlery shelf Page 23 10 Upper spray arm The upper spray arm washes the tableware in the top basket If the tableware has not been washed properly clean the spray arms Cleaning spray arms Page 43 11 Filter system Filter system Page ...

Page 16: ...ining running time or the basic settings You can change the basic set tings via the display and the setting buttons Changing basic settings Page 38 5 Timer programming and setting but tons Setting timer programming Page 34 Changing basic settings Page 38 6 Remote Start Remote Start Page 39 7 Start button Starting the programme Page 34 8 Programme buttons and additional functions Programmes Page 18...

Page 17: ... your appliance en 17 12 Water supply display Display for water supply 13 Special salt refill indicator Water softening system Page 25 14 Door opener1 Opening the appliance door Page 33 1 Depending on the appliance specifications ...

Page 18: ... factors such as water temperat ure or pipe pressure may result in deviations Programme Use Programme sequence Additional func tions Intensive 70 Tableware Washing pots and pans non fragile tableware and cutlery Level of soiling Removing stubborn burned or dried on food remnants containing starch and protein Intensive Pre Rinse Cleaning 70 C Intermediate rinse Final rinse 69 C Drying All Additiona...

Page 19: ...tDry IntensiveZone SpeedPerfect Additional functions Page 20 Express 65 1h Tableware Cleaning mixed table ware and cutlery Level of soiling Removing common household food remnants lightly dried on Time optimised Cleaning 65 C Intermediate rinse Final rinse 69 C Drying EfficientDry Additional functions Page 20 Express 45 Tableware Cleaning delicate table ware cutlery temperat ure sensitive plastics...

Page 20: ...ss the right programme button Programmes Page 18 3 Press the button for the relevant additional function Additional functions Page 20 4 Press for approx 3 seconds a The selected programme and the additional function will flash a flashes a The programme and the additional function are saved Tip To reset the programme either use the Home Connect app or reset your appliance back to the factory settin...

Page 21: ...he run time and energy consumption EfficientDry The appliance door opens automatically during the drying phase Depending on the basic setting selected auto matic door opening is activated or deactivated by the additional func tion The additional function button lights Additional func tion Use up when automatic door opening is activ ated With the setting o 02 automatic door opening cannot be deacti...

Page 22: ...of the basket The basket can then slip down slightly 4 Raise or lower the basket evenly to the right level Basket heights Page 24 Check that the basket is level on both sides 5 Slide the basket back in Bottom basket Arrange pans and plates in the bot tom basket Large plates up to a diameter of 31 cm can be arranged in the bottom basket as shown Cutlery drawer Arrange cutlery in the cutlery drawer ...

Page 23: ...plates You can fold the prongs down to po sition pans bowls and glasses better 1 Folding down prongs1 If you do not need the prongs fold them down 1 Push the lever forwards and fold down the prongs 1 2 2 To use the prongs again fold them back up a The prongs audibly click into posi tion Baking sheet spray head Use the baking sheet spray head to clean large items of tableware e g trays grilles and ...

Page 24: ... the holder and turn to the right a The baking sheet spray head clicks into position Removing baking sheet spray head If you no longer require the baking sheet spray head remove it from the appliance 1 Turn the baking sheet spray head anticlockwise and remove from the holder 2 Insert the top basket in the appli ance Basket heights Set the baskets at the right height Appliance height 81 5 cm with c...

Page 25: ...rks from water or other residues we recommend you operate the appliance without tableware before using it for the first time Tip You can change these settings and other Basic settings Page 36 at any time Water softening system Water softening system Water softening system Hard water leaves limescale on the tableware as well as the washing tank and parts of the appliance may become blocked To ensur...

Page 26: ...et The value H 04 is set at the fact ory 5 To save the settings press for 3 seconds Special salt You can use special salt to soften water Adding special salt If the special salt refill indicator lights up add special salt to the dispenser for special salt just before the pro gramme starts The amount of spe cial salt required depends on the wa ter hardness the higher the water hardness the greater ...

Page 27: ...s According to manufactur ers combined detergents with salt replacement substances can gen erally only be used up to a water hardness of 26 E without adding special salt The water hardness is 0 8 E You do not need to use special salt 1 Press 2 To open the basic settings press for 3 seconds a The display shows H xx a The display shows 3 Press or repeatedly until the display shows H 00 4 To save the...

Page 28: ... adds less rinse aid during the wash cycle and re duces streaking on tableware A higher setting adds more rinse aid during the wash cycle reduces water marks and im proves the drying result 5 To save the settings press for 3 seconds Switching the rinse aid sys tem off If you find the rinse aid refill indicator irritating e g when using combined detergents with a rinse aid compon ent you can switch...

Page 29: ...the level of soiling Detergent Description Liquid detergent Liquid detergent works faster and is recommen ded for shorter Pro grammes Page 18 without PreRinse Sometimes liquid deter gent may leak out despite the detergent dispenser being closed This is not a fault and is non critical if you remember the follow ing Only choose a pro gramme without PreR inse Do not select timer pro gramming for star...

Page 30: ...e instructions on detergents in everyday use Detergents marked as organic or ecological environmentally friendly generally contain lower levels of active agents or com pletely dispense with certain sub stances The cleaning effect may be restricted here Set the rinse aid and the water softening system to the separate detergent or combined detergent in use According to manufacturers com bined deterg...

Page 31: ... detergent dispenser will open automatically at the optimum time during the programme Powder or liquid detergent will spread around the washing tank and dissolve there Tablets will fall into the tablet collecting tray and dissolve in the right dosage In order to ensure that tablets can dissolve evenly do not place any other objects in the tablet collecting tray Tip If you use powder detergent and ...

Page 32: ...al cleaning agents are not suit able for dishwashers in conjunction with aluminium If you are using highly caustic alkaline or highly acidic cleaning agents in particular commercial or indus trial cleaning agents do not put aluminium parts in the dish washer interior Cause Recommendation The water temperat ure of the programme is too high Select a programme with lower temperat ures After the progr...

Page 33: ... Removing tableware WARNING Risk of injury Hot tableware can cause burns to the skin When hot tableware is sensitive to shock may crack and can result in injury When the programme has ended do not empty the appliance until the tableware has cooled down for a while 1 To prevent water dripping on the tableware unload it starting at the bottom and working up 2 Check the washing tank and ac cessories ...

Page 34: ...ppliance is running do not use the tablet collecting tray as a handle for the top basket You might touch the partially dissolved tablet You can only change a pro gramme when running if you can cel it Terminate programme Page 35 The appliance switches off auto matically 1 minute after the end of the programme to save energy If you open the appliance door im mediately after the programme has ended t...

Page 35: ...ress for approx 4 seconds a All displays light up a As soon as the displays are off the display shows 00h 01m and the residual water is pumped out a The programme is cancelled and ends after approx 1 minute Switching off appliance 1 Please note the information on Safe use Page 10 2 Press Tip If you press during the wash cycle the programme currently run ning will be interrupted When you switch the...

Page 36: ...witch the rinse aid system off with level r 00 Sensor setting SE 00 1 SE 00 SE 02 Set the water sensor for identifying soiling Sensors Page 11 Extra Dry d 00 1 d 00 d 01 The temperature is increased during the final rinse which improves the drying result This may increase the run time slightly Note Not suitable for delicate items of tableware Switch Extra Dry on d 01 or off d 00 Hot water A 00 1 A...

Page 37: ...ng opera tion Level bL 00 switches the but ton tones off Efficient Dry o 02 1 o 00 o 02 Activate or deactivate automatic opening of the appliance door during the drying phase If the function has been activated the running time may increase The following settings are possible With the setting o 00 automatic door opening is deactivated in all programmes With the setting o 01 automatic door opening i...

Page 38: ...s 1 Press 2 To open the basic settings press for 3 seconds a The display shows H xx a The display shows 3 Press repeatedly until the display shows the required set ting 4 Press or repeatedly until the display shows the right value You can change several settings 5 To save the settings press for 3 seconds Home Connect Home Connect Home Connect This appliance is network capable Connect your applianc...

Page 39: ...appliance receives signals from the WLAN home network Wi Fi at its installation location 1 With the help of the Home Connect App scan the QR code 2 Follow the instructions in the Home Connect app Home Connect settings Adapt Home Connect to your needs You can find the Home Connect set tings in the basic settings for your ap pliance Which settings the display shows will depend on whether Home Connec...

Page 40: ...ect server initial registration Unique appliance identification consisting of appliance codes as well as the MAC address of the Wi Fi communication module in stalled Security certificate of the Wi Fi communication module to ensure a secure data connection The current software and hardware version of your appliance Status of any previous reset to factory settings This initial registration prepares ...

Page 41: ...shwasher Care and Ma chine Cleaner for Dishwashers online at https www bosch home com store or from customer service Machine Care is a programme which removes various deposits in one washing cycle Cleaning takes place in two phases Phase Removal of Detergent Placement 1 Grease and limescale Liquid machine care product or machine descaler in powder form Appliance interior e g bottle hung in the cut...

Page 42: ...coarse soiling in the interior with a damp cloth 2 Clean the filters 3 Place the machine care product in the appliance interior Only use machine care products specially designed for dishwash ers 4 Pour the machine cleaner into the detergent dispenser until it is filled completely Do not place any additional ma chine cleaner in the appliance in terior 5 Press 6 Press a Machine Care is run a Once th...

Page 43: ... system into the ap pliance and turn the coarse filter clockwise Make sure that the arrow markings match up Cleaning spray arms Limescale and soiling in the dish washing water may block the nozzles and bearings on the spray arms Clean the spray arms regularly 1 Unscrew the upper spray arm and pull down to remove 1 2 2 Pull up the lower spray arm to re move 3 Check the outlet nozzles on the spray a...

Page 44: ...e Appliance safety Fault Cause Troubleshooting Appliance door does not open at the end of the pro gramme Automatic door opening is not activated Activate the automatic door open ing Overview of basic settings Page 36 Door is not correctly adjus ted Adjust the appliance door as de scribed in the installation instruc tions The door gap must be at least 70 mm 100 mm Appliance door and door seal are s...

Page 45: ...ght up altern ately Water protection system is activated 1 Turn off the water tap 2 Call Customer Service Page 59 E 31 00 will light up altern ately Water protection system is activated 1 Turn off the water tap 2 Call Customer Service Page 59 E 34 00 will light up altern ately Water is continuously run ning into the appliance 1 Turn off the water tap 2 Call Customer Service Page 59 E 32 00 will li...

Page 46: ...er hose is blocked or kinked 1 Reposition the wastewater hose without kinks 2 Remove residues Siphon connection is still sealed Check the connection to the siphon and open if necessary Cover of the wastewater pump is loose Secure the cover of the Wastewa ter pump Page 57 so it clicks into position E 61 02 will light up altern ately Wastewater pump is blocked Clean the wastewater pump Clean wastewa...

Page 47: ...the er ror code Washing results Fault Cause Troubleshooting Tableware is not dry No rinse aid used or dosage set too low 1 Add Rinse aid Page 27 2 Set the amount of rinse aid to be dispensed Setting the amount of rinse aid Page 28 Programme or programme option has no drying phase or the drying phase is too brief Select a programme with drying e g intensive strong or ECO pro gramme Page 18 Some opt...

Page 48: ...ot store heat so well it also does not dry as well No remedial action possible Cutlery is not dry Cutlery not arranged prop erly in the cutlery basket or cutlery drawer Droplets can form on the cutlery con tact points 1 Arrange cutlery individually where possible Page 32 2 Avoid points of contact Appliance interior still wet after wash cycle Not a fault The condensa tion drying principle causes wa...

Page 49: ...an angle or in corner areas Top baskets on right and left are not set to same height Set the top baskets on the left and right to the same level Detergent residue in the ap pliance Lid of the detergent dis penser is blocked by items of tableware parts and will not open 1 Arrange tableware in the top basket tableware so the tab collecting tray is not obstructed by tableware Arrange tableware Page 3...

Page 50: ...ing 2 Change your detergent if required Special salt dispenser is not screwed tight Screw the special salt dispenser tight Stubborn white coatings are present on tableware inside the appliance or the door Detergent substances are deposited there These coat ings cannot generally be re moved with chemicals Change your detergent Page 29 Clean the appliance mechanically The hardness range is set in co...

Page 51: ...hanical cleaning Page 40 or a machine cleaning product It may not always be possible to com pletely remove deposits but they are harmless to health The formation of films is due to metal components on sil ver or aluminium tableware Clean the appliance You can remove deposits with Mechanical cleaning Page 40 or a machine cleaning product It may not always be possible to com pletely remove deposits ...

Page 52: ...l not open fully 1 Arrange tableware in the top basket tableware so the tab collecting tray is not obstructed by tableware Arrange tableware Page 32 Items of tableware are blocking the dispenser lid 2 Do not place tableware or fra grance dispensers in the tablet col lecting tray Tableware has been pre cleaned too intensely The sensors chose a weaker pro gramme Stubborn soiling cannot be entirely r...

Page 53: ...ent to a detergent dispenser when dry Excessive formation of foam occurs Hand washing up liquid is present in dispenser for rinse aid Immediately add rinse aid to the dispenser Adding rinse aid Page 27 Rinse aid has been spilled Remove the rinse aid with a cloth Detergent or appliance care product used causes excess ive foaming Change the brand of detergent Home Connect problem Fault Cause Trouble...

Page 54: ...bleshooting Water is left in the appliance at the end of the pro gramme Filter system or area under the filters is blocked 1 Clean the Filters Page 42 2 Clean the Wastewater pump Page 57 Programme has not yet ended Wait until the programme ends or cancel the programme with Reset Terminate programme Page 35 Appliance cannot be switched on or operated Software update is taking place Wait until the s...

Page 55: ...shooting Appliance door cannot be closed Door lock has been activ ated Close the appliance door with greater force Door cannot be closed due to installation method Check whether the appliance has been installed properly When closed the appliance door its decor or attached parts should not knock against adjacent cabin ets or the worktop Lid on the detergent dis penser cannot be closed Detergent dis...

Page 56: ...leshooting 56 Fault Cause Troubleshooting Knocking or rattling noise Load the appliance with more table ware Light items of tableware move about during the wash cycle Position light items of tableware se curely ...

Page 57: ...over inwards at an angle and remove 7 Remove any remnants of food and foreign bodies in the area of the impeller 8 Insert the pump cover and press down 1 2 a The pump cover clicks into posi tion 9 Install the filter system 10 Insert the top and bottom basket Transportation storage and disposal Transportation storage and disposal Transportation storage and disposal You can find out here how to prep...

Page 58: ... empty the residual water out of the appliance detach the supply hose and let the water drain out Disposing of old appliance Valuable raw materials can be re used by recycling WARNING Risk of harm to health Children can lock themselves in the appliance thereby putting their lives at risk With redundant appliances unplug the power cord Then cut through the cord and damage the lock on the appliance ...

Page 59: ... guarantee In addition to warranty claims against the seller under the purchase agree ment and in addition to our manufac turer s warranty we offer compensa tion under the following conditions If our Aqua Stop system is defect ive and causes water damage we will make good the damage for private users To ensure protection from water damage the appliance must be connected to the power supply The lia...

Page 60: ...ormation on the brand product website search for your appliance model on the product website and check additional documents Alternatively you can send a request to oss request bshg com or to BSH Haus geräte GmbH GmbH Carl Wery Str 34 D 81739 München Germany The source code will be made avail able to you on request To file a request please email to oss request bshg com or send a written request to ...

Page 61: ...Technical specifications en 61 SK FI SE UK NO CH TR 5 GHz WLAN Wi Fi For indoor use only ...

Page 62: ......

Page 63: ......

Page 64: ...e Free and easy registration also on mobile phones www bosch home com welcome Looking for help You ll find it here Expert advice for your Bosch home appliances help with problems or a repair from Bosch experts Find out everything about the many ways Bosch can support you www bosch home com service Contact data of all countries are listed in the attached service direct ory 9001547343 9001547343 010...

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