Bosch SMS4HCW40G User Manual Download

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Terminate programme.................... 33

Switching off appliance .................. 33

Basic settings................................ 34

Overview of basic settings ............. 34

Changing basic settings................. 35

Home Connect .............................. 35

Home Connect quick start ............. 36

Home Connect settings.................. 36
Remote Start

............................ 36

Remote Diagnostics ...................... 37

Software update ............................. 37

Data protection............................... 37

Cleaning and servicing................. 37

Cleaning the tub ............................. 37

Cleaning products .......................... 38

Tips on appliance care................... 38
Machine Care

.......................... 38

Filter system ................................... 39

Cleaning spray arms ...................... 40

Troubleshooting............................ 41

Error code / Fault display / Sig-

nal................................................... 41

Washing results.............................. 43

Home Connect problem................. 50

Information on display panel.......... 50

Malfunctions ................................... 50

Mechanical damage....................... 51

Noise .............................................. 52

Clean wastewater pump................. 53

Transportation, storage and

disposal ......................................... 53

Removing the appliance ................ 53

Protect appliance from frost........... 54

Transporting the appliance ............ 54

Disposing of old appliance ............ 54

Customer Service.......................... 54

Product number (E-Nr.), produc-

tion number (FD) and consecut-

ive numbering (Z-Nr.) ..................... 55

Technical specifications............... 55

Information regarding Free and

Open Source Software ................... 56

Declaration of Conformity .............. 56

Summary of Contents for SMS4HCW40G

Page 1: ...Register your new device on MyBosch now and get free benefits bosch home com welcome Dishwasher SMS4HCW40G en User manual ...

Page 2: ... drawer 21 Etagere 21 Folding prongs 21 Baking sheet spray head 22 Basket heights 22 Before using for the first time 23 Performing the initial configura tion 23 Water softening system 23 Overview of water hardness set tings 23 Setting the water softening sys tem 24 Special salt 24 Switching off the water softening system 25 Regeneration of the water softening system 25 Rinse aid system 26 Rinse ai...

Page 3: ...tem 39 Cleaning spray arms 40 Troubleshooting 41 Error code Fault display Sig nal 41 Washing results 43 Home Connect problem 50 Information on display panel 50 Malfunctions 50 Mechanical damage 51 Noise 52 Clean wastewater pump 53 Transportation storage and disposal 53 Removing the appliance 53 Protect appliance from frost 54 Transporting the appliance 54 Disposing of old appliance 54 Customer Ser...

Page 4: ... appliance For cleaning household tableware In private households and in enclosed spaces in a domestic en vironment Up to an altitude of max 4000 m above sea level Restriction on user group Avoid risks to children and vulnerable persons This appliance may be used by children aged 8 or over and by people who have reduced physical sensory or mental abilities or inadequate experience and or knowledge...

Page 5: ...ve conductor system of the domestic electrical installation must be properly installed Never equip the appliance with an external switching device e g a timer or remote control When the appliance is installed the mains plug of the power cord must be freely accessible If free access is not possible an all pole isolating switch must be installed in the permanent electrical installation according to ...

Page 6: ...f the appliance Highly caustic alkaline or highly acidic cleaning agents in con junction with aluminium parts in the interior of the appliance may cause explosions Never use highly caustic alkaline or highly acidic cleaning agents in particular commercial or industrial products in conjunction with aluminium parts e g grease filters of ex tractor hoods or aluminium pans e g for the Machine Care pro...

Page 7: ... heat or humidity Do not use steam or high pressure cleaners to clean the appliance If the insulation of the power cord is damaged this is danger ous Never let the power cord come into contact with hot appli ance parts or heat sources Never let the power cord come into contact with sharp points or edges Never kink crush or modify the power cord Damaged appliance Follow the safety instructions if t...

Page 8: ...acturer or his Customer Service Risk to children Follow the safety instructions if there are children in your home WARNING Risk of suffocation Children may put packaging material over their heads or wrap themselves up in it and suffocate Keep packaging material away from children Do not let children play with packaging material Children may breathe in or swallow small parts causing them to suffoca...

Page 9: ...om detergent and rinse aid products Keep children away from the appliance when open The wa ter in the interior of the dishwasher is not drinking water It may contain residues of detergents and rinse aid WARNING Risk of injury Children may get their fingers caught in the slots of the tablet collecting tray and injure themselves Keep children away from the appliance when open WARNING Risk of suffoca...

Page 10: ...at gener ate heat Modified or damaged water hoses may result in material damage and damage to the appliance Never kink crush modify or cut through water hoses Only use the water hoses sup plied with the appliance or genu ine spare hoses Never re use water hoses that have been used before If the water pressure is too high or too low this may impair function ing of the appliance Make sure that the w...

Page 11: ...al functions Page 19 AquaSensor The AquaSensor is an optical meas uring device light barrier which measures the turbidity of the rinsing water You can save water with the AquaSensor Use of the AquaSensor depends on the programme If the soiling level is high the rinsing water is drained off and replaced with fresh water If the soiling level is lower the rinsing wa ter is used in the next wash cycle...

Page 12: ...liance to drainage connection so dirty water is dis charged via the wash cycle Installing the drainage connection 1 Consult the installation instructions supplied for the steps required here 2 Connect the wastewater hose to the outlet connection of the siphon using the enclosed parts 3 When doing so check that the wastewater hose is not kinked crushed or twisted 4 Also check that there is no cover...

Page 13: ...al if there is a power supply 1 Insert the non heating appliance plug of the power cable into the appliance 2 Insert the mains plug of the appli ance into a nearby socket The connection data for the appli ance can be found on the rating plate 3 Check that the mains plug is inser ted properly ...

Page 14: ... with your appliance Familiarising yourself with your appliance Appliance You can find an overview of the parts of your appliance here 1 2 3 4 5 6 7 8 9 10 12 11 1 Rating plate Rating plate with E number and FD number Page 55 The data you need for Customer Service Page 54 1 Depending on the appliance specifications ...

Page 15: ...f the detergent dispenser into the tablet collecting tray where they can fully dissolve 7 Top basket Top basket 8 Cutlery drawer Cutlery drawer Page 21 9 Cutlery shelf1 Cutlery shelf Page 21 10 Upper spray arm The upper spray arm washes the tableware in the top basket If the tableware has not been washed properly clean the spray arms Cleaning spray arms Page 40 11 Filter system Filter system Page ...

Page 16: ...6 Water supply display Display for water supply 7 button If you press for approx 3 seconds you can open the basic settings 8 Start button Starting the programme Page 32 9 Programme buttons and additional functions Programmes Page 17 Additional functions Page 19 10 Remote Start Remote Start Page 36 11 Timer programming Setting timer programming Page 32 12 Display The display shows information about...

Page 17: ... factors such as water temperat ure or pipe pressure may result in deviations Programme Use Programme sequence Additional func tions Intensive 70 Tableware Washing pots and pans non fragile tableware and cutlery Level of soiling Removing stubborn burned or dried on food remnants containing starch and protein Intensive Pre Rinse Cleaning 70 C Intermediate rinse Final rinse 69 C Drying All Additiona...

Page 18: ...mal consumption val ues Information for test institutes Test institutes are provided with in formation for comparability tests e g according to EN60436 These are the conditions for conduct ing the tests however they are not the results or consumption values E mail enquiries to dishwasher test appliances com The product number E Nr and the production number FD are required here They can be found on...

Page 19: ...f your appliance are available depending on the appliance configur ation Additional func tion Use SpeedPerfect The run time is shortened by 15 to 75 depending on the rinse programme The additional function can be activated before the start of the pro Additional func tion Use gramme and at any time when the pro gramme is running Energy and water con sumption are increased Half Load Switch on with s...

Page 20: ...asket 2 To prevent the basket from sud denly dropping down hold the side of the basket by the top edge 3 Press in the levers on the right and left on the outside of the basket The basket can then slip down slightly 4 Raise or lower the basket evenly to the right level Basket heights Page 22 Check that the basket is level on both sides 5 Slide the basket back in Bottom basket Arrange pans and plate...

Page 21: ...d glasses or for large items of cutlery e g cooking spoons or serving cutlery If you do not need the cutlery shelf you can fold it up Folding prongs Use the folding prongs to position tableware securely e g plates You can fold the prongs down to po sition pans bowls and glasses better 1 Folding down prongs1 If you do not need the prongs fold them down 1 Depending on the appliance specifications ...

Page 22: ...pray head Inserting baking sheet spray head Use the baking sheet spray head in stead of the top basket to clean large trays grilles and plates 1 Remove top basket 2 Insert the baking sheet spray head in the holder and turn to the right a The baking sheet spray head clicks into position Removing baking sheet spray head If you no longer require the baking sheet spray head remove it from the applianc...

Page 23: ...art the Programme with the highest cleaning temperature without tableware To remove any marks from water or other residues we recommend you operate the appliance without tableware before using it for the first time Tip You can change these settings and other Basic settings Page 34 at any time Water softening system Water softening system Water softening system Hard water leaves limescale on the ta...

Page 24: ...edly until the right water hardness has been set The value H04 is set at the factory 5 To save the settings press for 3 seconds Special salt You can use special salt to soften water Adding special salt If the special salt refill indicator lights up add special salt to the dispenser for special salt just before the pro gramme starts The amount of spe cial salt required depends on the wa ter hardnes...

Page 25: ...pecial salt The water hardness is 0 8 E You do not need to use special salt 1 Press 2 To open the basic settings press for 3 seconds a The display shows Hxx a The display shows 3 Press repeatedly until the dis play shows H00 4 To save the settings press for 3 seconds a The water softening system is switched off and the salt refill indic ator is deactivated Regeneration of the water softening syste...

Page 26: ...mestic dishwashers 1 Press the catch on the lid of the dispenser for rinse aid and lift 1 2 2 Add rinse aid up to the max mark max 3 If rinse aid spills out remove it from the tub Spilled rinse aid can cause ex cessive frothing during the wash cycle 4 Close the lid of the dispenser for rinse aid a The lid clicks into position Setting the amount of rinse aid If there are streaks or water marks on t...

Page 27: ... ults use separate detergent adding Special salt Page 24 and Rinse aid Page 26 separately Modern powerful detergents mainly use a low alkaline formulation with enzymes Enzymes break down starch and remove protein Oxygen based bleaching agents are generally used to remove coloured marks e g tea or ketchup Note Follow the manufacturer s in structions for each detergent Detergent Description Tabs Tab...

Page 28: ...ined detergent the wash ing programme is adjusted automat ically to ensure the best possible washing and drying result Unsuitable detergents Do not use detergent which could cause damage to the appliance or present a risk to health Detergent Description Hand washing up liquid Hand washing up liquid can cause increased froth ing and damage the appli ance Detergent con taining chlorine Chlorine resi...

Page 29: ...rgent specified is usually sufficient 3 Close the lid of the detergent dis penser a The lid clicks into position a The detergent dispenser will open automatically at the optimum time during the programme Powder or liquid detergent will spread around the washing tank and dissolve there Tablets will fall into the tablet collecting tray and dissolve in the right dosage In order to ensure that tablets...

Page 30: ...cleaning agents are not suit able for dishwashers in conjunction with aluminium If you are using highly caustic alkaline or highly acidic cleaning agents in particular commercial or indus trial cleaning agents do not put aluminium parts in the dish washer interior Cause Recommendation The water temperat ure of the programme is too high Select a programme with lower temperat ures After the programm...

Page 31: ...isk of injury Hot tableware can cause burns to the skin When hot tableware is sensitive to shock may crack and can result in injury When the programme has ended do not empty the appliance until the tableware has cooled down for a while 1 To prevent water dripping on the tableware unload it starting at the bottom and working up 2 Check the washing tank and ac cessories for soiling and clean if nece...

Page 32: ...until h 00 appears in the display Starting the programme Press a The programme has ended when the display shows 0h 00m Notes If you want to add more tableware while the appliance is running do not use the tablet collecting tray as a handle for the top basket You might touch the partially dissolved tablet You can only change a pro gramme when running if you can cel it Terminate programme Page 33 Th...

Page 33: ...cel it first Press for approx 4 seconds a All displays light up a As soon as the displays are off the display shows 0h 01m and the residual water is pumped out a The programme is cancelled and ends after approx 1 minute Switching off appliance 1 Please note the information on Safe use Page 10 2 Press 3 To prevent damage from dripping water turn the water tap off tight not applicable to appliances ...

Page 34: ... aid system off with level r00 Intensive drying d00 1 d00 d01 The temperature is increased during the final rinse which improves the drying result This may increase the run time slightly Note Not suitable for delicate items of tableware Switch Extra Dry on d01 or off d00 Hot water A00 1 A00 A01 Set cold water or hot water connec tion Only set the appliance to hot water if this can be prepared with...

Page 35: ...y shows the required set ting 4 Press repeatedly until the dis play shows the right value You can change several settings 5 To save the settings press for 3 seconds Home Connect Home Connect Home Connect This appliance is network capable Connect your appliance to a mobile device to control its functions via the Home Connect app The Home Connect services are not available in every country The avail...

Page 36: ...home network Wi Fi at its installation location 1 With the help of the Home Connect App scan the QR code 2 Follow the instructions in the Home Connect app Home Connect settings Adapt Home Connect to your needs You can find the Home Connect set tings in the basic settings for your ap pliance Which settings the display shows will depend on whether Home Connect has been set up and whether the applian...

Page 37: ...ect server initial registration Unique appliance identification consisting of appliance codes as well as the MAC address of the Wi Fi communication module in stalled Security certificate of the Wi Fi communication module to ensure a secure data connection The current software and hardware version of your appliance Status of any previous reset to factory settings This initial registration prepares ...

Page 38: ...shwasher Care and Ma chine Cleaner for Dishwashers online at https www bosch home com store or from customer service Machine Care is a programme which removes various deposits in one washing cycle Cleaning takes place in two phases Phase Removal of Detergent Placement 1 Grease and limescale Liquid machine care product or machine descaler in powder form Appliance interior e g bottle hung in the cut...

Page 39: ...coarse soiling in the interior with a damp cloth 2 Clean the filters 3 Place the machine care product in the appliance interior Only use machine care products specially designed for dishwash ers 4 Pour the machine cleaner into the detergent dispenser until it is filled completely Do not place any additional ma chine cleaner in the appliance in terior 5 Press 6 Press a Machine Care is run a Once th...

Page 40: ... system into the ap pliance and turn the coarse filter clockwise Make sure that the arrow markings match up Cleaning spray arms Limescale and soiling in the dish washing water may block the nozzles and bearings on the spray arms Clean the spray arms regularly 1 Unscrew the upper spray arm and pull down to remove 1 2 2 Pull up the lower spray arm to re move 3 Check the outlet nozzles on the spray a...

Page 41: ... 2 Operate the appliance with the wa ter softening system 1 E 30 00 will light up altern ately Water protection system is activated 1 Turn off the water tap 2 Call Customer Service Page 54 E 31 00 will light up altern ately Water protection system is activated 1 Turn off the water tap 2 Call Customer Service Page 54 E 34 00 will light up altern ately Water is continuously run ning into the applian...

Page 42: ... blocked Clean the filters Cleaning filters Page 39 E 61 03 will light up altern ately Water is not drained Wastewater hose is blocked or kinked 1 Reposition the wastewater hose without kinks 2 Remove residues Siphon connection is still sealed Check the connection to the siphon and open if necessary Cover of the wastewater pump is loose Secure the cover of the Wastewa ter pump Page 53 so it clicks...

Page 43: ...g of the appli ance in a socket or switch on the fuse 5 Switch the appliance on 6 If the problem occurs again Press Turn off the water tap Pull out the mains plug Contact Customer Service Page 54 and give the er ror code Washing results Fault Cause Troubleshooting Tableware is not dry No rinse aid used or dosage set too low 1 Add Rinse aid Page 26 2 Set the amount of rinse aid to be dispensed Sett...

Page 44: ...the programme has ended Rinse aid used has a limited drying performance Use a name brand rinse aid Eco products may have limited ef fectiveness Plastic tableware is not dry Not a fault As plastic does not store heat so well it also does not dry as well No remedial action possible Cutlery is not dry Cutlery not arranged prop erly in the cutlery basket or cutlery drawer Droplets can form on the cutl...

Page 45: ... intensely The sensors chose a weaker pro gramme Stubborn soiling cannot be entirely removed Only remove large remnants of food and do not prerinse tableware Tall narrow receptacles in corner areas are not rinsed adequately Do not position tall narrow recept acles at too great an angle or in corner areas Top baskets on right and left are not set to same height Set the top baskets on the left and r...

Page 46: ...substances are deposited there These coat ings cannot generally be re moved with chemicals Change your detergent Page 27 Clean the appliance mechanically White coating is deposited in the appliance interior 1 Set the water softening system cor rectly In most cases you will need to in crease the setting 2 Change your detergent if required Special salt dispenser is not screwed tight Screw the specia...

Page 47: ...chose a weaker pro gramme Stubborn soiling cannot be entirely removed Only remove large remnants of food and do not prerinse tableware Coloured coatings blue yel low brown that are difficult or impossible to remove are present inside the appliance or on stainless steel table ware The formation of films is due to substances contained in vegetables cabbage celery potatoes noodles etc or tap water ma...

Page 48: ...perature Programmes Page 17 Tableware has been pre cleaned too intensely The sensors chose a weaker pro gramme Stubborn soiling cannot be entirely removed Only remove large remnants of food and do not prerinse tableware Removable streaks are present on glasses glass ware with a metallic appear ance and cutlery Amount of rinse aid to be dispensed is set too high Set the rinse aid system to a lower ...

Page 49: ... also rust if washed together with rust ing items Do not wash rusting items Salt content in washing wa ter is too high 1 Remove any spilled special salt from the tub 2 Screw the cap of the special salt dispenser on tight Detergent residue is present in the detergent dispenser or the tablet collecting tray Spray arms were blocked by tableware so detergent was not rinsed out Check that the spray arm...

Page 50: ...e 24 Sensor does not detect spe cial salt tablets Do not use special salt tablets Refill indicator for special salt does not light up Water softening system is switched off Setting the water softening system Refill indicator for rinse aid lights up Insufficient rinse aid 1 Add Rinse aid Page 26 2 Set the amount of rinse aid to be dispensed Setting the amount of rinse aid Page 26 Refill indicator f...

Page 51: ...erted in the socket and on the rear of the appliance Appliance door is not closed properly Close the appliance door Programme starts automat ically You did not wait until pro gramme ended Terminate programme Page 33 Appliance stops during the programme or cuts out Appliance door is not closed properly Close the appliance door Power and or water supply has been interrupted 1 Check the power supply ...

Page 52: ... Remove detergent residue Noise Fault Cause Troubleshooting Filling valves making knock ing noises Caused by the domestic in stallation No appliance fault present Does not affect functioning of the appliance Can only be remedied in the do mestic installation Knocking or rattling noise Spray arm is striking table ware Arrange tableware so that the spray arms do not strike tableware With a small loa...

Page 53: ...over inwards at an angle and remove 7 Remove any remnants of food and foreign bodies in the area of the impeller 8 Insert the pump cover and press down 1 2 a The pump cover clicks into posi tion 9 Install the filter system 10 Insert the top and bottom basket Transportation storage and disposal Transportation storage and disposal Transportation storage and disposal You can find out here how to prep...

Page 54: ...aw materials can be re used by recycling WARNING Risk of harm to health Children can lock themselves in the appliance thereby putting their lives at risk With redundant appliances unplug the power cord Then cut through the cord and damage the lock on the appliance door beyond repair so that the appliance door will no longer close 1 Unplug the appliance from the mains 2 Cut through the power cord 3...

Page 55: ... the enclosed Customer Service directory or on our website Product number E Nr pro duction number FD and con secutive numbering Z Nr You can find the product number E Nr the production number FD and the consecutive numbering Z Nr on the appliance s rating plate The rating plate is located inside the appliance door Make a note of your appliance s de tails and the Customer Service tele phone number ...

Page 56: ...information on the brand product website search for your appliance model on the product website and check additional documents Alternatively you can send a request to oss request bshg com or to BSH Haus geräte GmbH GmbH Carl Wery Str 34 D 81739 München Germany The source code will be made avail able to you on request To file a request please email to oss request bshg com or send a written request ...

Page 57: ...Technical specifications en 57 BE BG CZ DK DE EE IE EL ES FR HR IT CY LV LT LU HU MT NL AT PL PT RO SI SK FI SE UK NO CH TR 5 GHz WLAN Wi Fi For indoor use only ...

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Page 60: ...e Free and easy registration also on mobile phones www bosch home com welcome Looking for help You ll find it here Expert advice for your Bosch home appliances help with problems or a repair from Bosch experts Find out everything about the many ways Bosch can support you www bosch home com service Contact data of all countries are listed in the attached service direct ory 9001579716 9001579716 001...

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Bosch SMS4HCW40G, User Manual

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