Bosch SMS2ITW00I User Manual Download Page 37

Page: 37 / 52

Troubleshooting

Fault

Cause

Troubleshooting

Display for water supply
lights up

Check the water connection for
leaks.

10.

Restore the power supply.

11.

Switch the appliance on.

Wastewater hose is blocked
or kinked.

Reposition the wastewater hose
without kinks.

Remove residues.

Siphon connection is still
sealed.

▶

Check the connection to the siphon
and open if necessary.

Cover of the wastewater
pump is loose.

▶

Secure the cover of the "Wastewa-
ter pump "

→

Page 47

so it clicks

into position.

Display "Check water sup-
ply" flashes

A technical fault is present.

Press .

Unplug the appliance or switch off
the fuse.

Wait at least 2 minutes.

Insert the mains plug of the appli-
ance in a socket or switch on the
fuse.

Switch the appliance on.

If the problem occurs again:

‒

Press ⁠.

‒

Turn off the water tap.

‒

Pull out the mains plug.

‒

Contact "Customer Service"

→

Page 49

and give the er-

ror code.

Displays flash

Appliance door is not closed
properly.

▶

Close the appliance door.

‒

Arrange the tableware so
that no parts project beyond
the basket and prevent the
appliance door from closing
properly.

Washing results

Fault

Cause

Troubleshooting

Tableware is not dry.

No rinse aid used or dosage
set too low.

Add "Rinse aid"

→

Page 22

Set the amount of rinse aid to be
dispensed.

→

"Setting the amount of rinse aid",

Page 23

Summary of Contents for SMS2ITW00I

Page 1: ...Register your new device on MyBosch now and get free benefits bosch home com welcome Dishwasher SMS2ITW00I en User manual ...

Page 2: ...res 18 Top basket 19 Bottom basket 19 Cutlery basket 19 Etagere 20 Before using for the first time 20 Performing the initial configura tion 20 Water softening system 20 Overview of water hardness set tings 20 Setting the water softening sys tem 21 Special salt 21 Switching off the water softening system 22 Rinse aid system 22 Rinse aid 22 Setting the amount of rinse aid 23 Switching the rinse aid ...

Page 3: ...arms 35 Troubleshooting 36 Error code Fault display Sig nal 36 Washing results 37 Home Connect problem 44 Information on display panel 44 Malfunctions 44 Mechanical damage 45 Noise 46 Clean wastewater pump 47 Transportation storage and disposal 47 Removing the appliance 47 Protect appliance from frost 48 Transporting the appliance 48 Disposing of old appliance 48 Customer Service 49 Product number...

Page 4: ...s appliance may be used by children aged 8 or over and by people who have reduced physical sensory or mental abilities or inadequate experience and or knowledge provided that they are supervised or have been instructed on how to use the appliance safely and have understood the resulting dangers Children must not play with the appliance Cleaning and user maintenance must not be performed by chil dr...

Page 5: ...nce is installed the mains plug of the power cord must be freely accessible If free access is not possible an all pole isolating switch must be installed in the permanent electrical installation according to the installation regulations When installing the appliance check that the power cable is not trapped or damaged WARNING Risk of fire It is dangerous to use an extended power cord and non ap pr...

Page 6: ...aline or highly acidic cleaning agents in particular commercial or industrial products in conjunction with aluminium parts e g grease filters of ex tractor hoods or aluminium pans e g for the Machine Care programme WARNING Risk of injury Leaving the appliance door open may result in injury Only open the appliance door to load or unload tableware in order to prevent accidents e g through tripping D...

Page 7: ...t the power cord come into contact with sharp points or edges Never kink crush or modify the power cord Damaged appliance WARNING Risk of electric shock If the appliance or the power cord is damaged this is danger ous Never operate a damaged appliance Never operate an appliance with a cracked or fractured sur face Never pull on the power cord to unplug the appliance Al ways unplug the appliance at...

Page 8: ...ed in the appliance and suffocate Use the childproof lock if fitted Never let children play with or operate the appliance WARNING Risk of harm to health Children can lock themselves in the appliance thereby putting their lives at risk With redundant appliances unplug the power cord Then cut through the cord and damage the lock on the appliance door beyond repair so that the appliance door will no ...

Page 9: ...he interior of the dishwasher is not drinking water It may contain residues of detergents and rinse aid WARNING Risk of injury Children may get their fingers caught in the slots of the tablet collecting tray and injure themselves Keep children away from the appliance when open ...

Page 10: ...l damage and damage to the appliance Never kink crush modify or cut through water hoses Only use the water hoses sup plied with the appliance or genu ine spare hoses Never re use water hoses that have been used before If the water pressure is too high or too low the appliance may not be able to operate properly Make sure that the water pres sure in the water supply system is min 50 kPa 0 5 bar and...

Page 11: ...r which measures the turbidity of the rinsing water You can save water with the AquaSensor Use of the AquaSensor depends on the programme If the soiling level is high the rinsing water is drained off and replaced with fresh water If the soiling level is lower the rinsing wa ter is used in the next wash cycle so reducing water consumption by 3 6 litres In the automatic programmes the temperature an...

Page 12: ...rely 6 Install the drainage connection Page 12 7 Install the drinking water connec tion Page 12 8 Connect the appliance to the power supply Drainage connection Connect your appliance to drainage connection so dirty water is dis charged via the wash cycle Installing the drainage connection 1 Consult the installation instructions supplied for the steps required here 2 Connect the wastewater hose to ...

Page 13: ... to alternat ing current only in the range of 220 240 V and 50 Hz or 60 Hz Please note that the water safety system is only functional if there is a power supply 1 Insert the non heating appliance plug of the power cable into the appliance 2 Insert the mains plug of the appli ance into a nearby socket The connection data for the appli ance can be found on the rating plate 3 Check that the mains pl...

Page 14: ... with your appliance Familiarising yourself with your appliance Appliance You can find an overview of the parts of your appliance here 1 2 3 4 5 6 7 8 9 10 11 12 1 Rating plate Rating plate with E number and FD number Page 49 The data you need for Customer Service Page 49 1 Depending on the appliance specifications ...

Page 15: ...f the detergent dispenser into the tablet collecting tray where they can fully dissolve 7 Top basket Top basket 8 Cutlery shelf1 Cutlery shelf Page 20 9 Upper spray arm The upper spray arm washes the tableware in the top basket If the tableware has not been washed properly clean the spray arms Cleaning spray arms Page 35 10 Filter system Filter system Page 34 11 Cutlery basket Cutlery basket Page ...

Page 16: ...WLAN display Home Connect Page 31 7 Water supply display Display for water supply 8 button If you press for approx 3 seconds you can open the basic settings 9 Start button Starting the programme Page 29 10 Programme buttons and additional functions Programmes Page 17 Additional functions Page 18 11 Remote Start Remote Start Page 32 12 Timer programming1 Setting timer programming Page 28 13 Program...

Page 17: ... result in deviations Programme Use Programme sequence Additional func tions Express Sparkle Tableware Cleaning mixed table ware and cutlery Level of soiling Removing common household food remnants normally to firmly dried on Intensive Pre Rinse Cleaning 65 C Intermediate rinse Final rinse 67 C Drying All Additional functions Page 18 Auto 45 65 Tableware Cleaning mixed table ware and cutlery Level...

Page 18: ...the Home Connect app Tip You can use the Home Connect app to download additional pro grammes and save them to the button 1 Additional functions Additional functions Additional functions You can find an overview of the addi tional functions that can be selected here Different additional functions which can be found on the control panel of your appliance are available depending on the appliance conf...

Page 19: ... Arrange pans and plates in the bot tom basket a Cutlery basket 1 Large plates up to a diameter of 31 cm can be arranged in the bottom basket as shown Cutlery basket Arrange cutlery in the cutlery basket always without sorting it and with the sharp points downwards 1 Depending on the appliance specifications ...

Page 20: ...ting the water softening sys tem Page 21 5 Set the amount of rinse aid to be dispensed Page 23 6 Add detergent Page 24 7 Start the Programme with the highest cleaning temperature without tableware To remove any marks from water or other residues we recommend you operate the appliance without tableware before using it for the first time Tip You can change these settings and other Basic settings Pag...

Page 21: ...1 2 or 3 LEDs will light up ac cordingly Overview of water hardness set tings Page 20 The factory setting is level 1 LED A Page 15 5 To save the settings press for 3 seconds Special salt You can use special salt to soften water Adding special salt If the special salt refill indicator lights up add special salt to the dispenser for special salt just before the pro gramme starts The amount of spe ci...

Page 22: ...gents with salt replacement sub stances According to manufactur ers combined detergents with salt replacement substances can gen erally only be used up to a water hardness of 26 E without adding special salt The water hardness is 0 8 E You do not need to use special salt 1 Press 2 To open the appliance settings press for 3 seconds a is flashing on the display 3 Press repeatedly until no LED lights...

Page 23: ...evel 2 LED A and LED B Page 15 A low setting adds less rinse aid during the wash cycle and re duces streaking on tableware A higher setting adds more rinse aid during the wash cycle reduces water marks and im proves the drying result 5 To save the settings press for 3 seconds Switching the rinse aid sys tem off If you find the rinse aid refill indicator irritating e g when using combined detergent...

Page 24: ... out despite the detergent dispenser being closed This is not a Detergent Description fault and is non critical if you remember the follow ing Only choose a pro gramme without PreR inse Do not select timer pro gramming for starting the programme The dosage can be adjus ted to the level of soiling Tip Suitable detergents are available online via our website or from Cus tomer Service Page 49 Separat...

Page 25: ...facturers com bined detergents with salt replace ment substances can only be used up to a certain water hardness usually 26 E without adding spe cial salt For the best washing and drying results we recommend us ing special salt from a water hard ness of 17 E To prevent sticking only touch de tergents in a water soluble pouch with dry hands and only ever place them in a dry detergent dispenser Even...

Page 26: ...d damage to glass and table ware Cause Recommendation The following table ware is not dish washer safe Items of cutlery and tableware made from wood Decorated glass ware antique and hand crafted table ware Plastic parts not resistant to heat Tableware made from copper or tin Tableware soiled with ash wax lub ricating grease or paint Very small items of tableware Only put tableware in the dishwashe...

Page 27: ...9 For better washing and drying res ults position items with curves or recesses at an angle so water can run off 1 Remove large remnants of food from tableware To save resources do not pre rinse tableware under running wa ter 2 Observe the following when arran ging tableware Put heavily soiled tableware in the bottom basket e g pans The more powerful the spray jet the better the dishwashing result...

Page 28: ...ance will automatically switch off Setting a programme To adjust the wash cycle to the soil ing level of the tableware select a suitable programme Press the programme button re peatedly until the right programme has been selected Programmes Page 17 a The programme is set and the LED flashes Setting additional functions You can set additional functions to complete the washing programme selected Not...

Page 29: ...ightly ajar for a few minutes and then close it This will help prevent excess pressure building up in the appliance and stop the appliance door bursting open 1 Press a The programme is saved and the appliance switches off 2 Press to resume the pro gramme Terminate programme To end a programme early or to switch from a programme that has already started you will need to can cel it first Press for a...

Page 30: ...or off for each operation For a better drying result the temperature in the final rinse is increased This may increase the running time slightly Note Please take care with del icate tableware Setting Extra Dry Page 30 Wi Fi On Off 1 Switch the wireless network connection on or off Set Wi Fi Page 31 Remote Start Scale with 3 levels Activate or deactivate the func tion Activating Remote Start Page 3...

Page 31: ...tton If LED A LED B and LED C light up the function is permanently ac tivated The factory setting is level 2 LED A and LED B Page 15 5 To save the settings press for 3 seconds Restoring factory settings 1 Press 2 To open the appliance settings press for 3 seconds a is flashing on the display 3 Press repeatedly until and flash in the display 4 Press to set the appliance back to the factory settings...

Page 32: ...i Fi at its installation location 1 With the help of the Home Connect App scan the QR code 2 Follow the instructions in the Home Connect app Home Connect settings Adapt Home Connect to your needs You can find the Home Connect set tings in the basic settings for your ap pliance Which settings the display shows will depend on whether Home Connect has been set up and whether the appliance is connecte...

Page 33: ...ect server initial registration Unique appliance identification consisting of appliance codes as well as the MAC address of the Wi Fi communication module in stalled Security certificate of the Wi Fi communication module to ensure a secure data connection The current software and hardware version of your appliance Status of any previous reset to factory settings This initial registration prepares ...

Page 34: ...s the parts of the appliance will remain clean and hy gienic If the appliance is not going to be used for a while leave the door slightly ajar This will prevent un pleasant odours Filter system The filter system removes coarse soiling from the dishwashing cycle 1 2 3 1 Micro filter 2 Fine filter 3 Coarse filter Cleaning filters Soiling in the dishwashing water may block the filters 1 After each wa...

Page 35: ...pliance and turn the coarse filter clockwise Make sure that the arrow markings match up Cleaning spray arms Limescale and soiling in the dish washing water may block the nozzles and bearings on the spray arms Clean the spray arms regularly 1 Unscrew the upper spray arm and pull down to remove 1 2 2 Pull up the lower spray arm to re move 3 Check the outlet nozzles on the spray arms for blockages un...

Page 36: ... be replaced with a special connection cable which is available from the manufacturer or his Customer Service Error code Fault display Signal Fault Cause Troubleshooting Display for water supply lights up Supply hose is kinked Install the supply hose without kinks Water tap is turned off Turn on the water tap Water tap is jammed or furred up Turn on the water tap The filters in the water con necti...

Page 37: ...s present 1 Press 2 Unplug the appliance or switch off the fuse 3 Wait at least 2 minutes 4 Insert the mains plug of the appli ance in a socket or switch on the fuse 5 Switch the appliance on 6 If the problem occurs again Press Turn off the water tap Pull out the mains plug Contact Customer Service Page 49 and give the er ror code Displays flash Appliance door is not closed properly Close the appl...

Page 38: ...with a better drying performance Extra Dry not activated to im prove drying performance Activate Extra Dry Tableware removed too early or drying process not yet ended 1 Wait until the programme ends 2 Only remove tableware 30 minutes after the programme has ended Rinse aid used has a limited drying performance Use a name brand rinse aid Eco products may have limited ef fectiveness Plastic tablewar...

Page 39: ...ray arm rotation Spray arm nozzles are blocked Clean the Spray arms Page 35 Filters are soiled Clean the filters Cleaning filters Page 34 Filters are inserted incor rectly and or not engaged 1 Insert the filters properly Filter system Page 34 2 Engage the filters Washing programme selec ted too weak Select a more intensive washing programme Programmes Page 17 Tableware has been pre cleaned too int...

Page 40: ...and dissolv ing performance are re duced after a prolonged storage time or detergent is very lumpy Change your detergent Page 24 Water marks on plastic parts Due to laws of physics droplet formation on plastic surfaces is unavoidable After drying water marks are visible Select a more intensive pro gramme Programmes Page 17 Position tableware at an angle Arrange tableware Page 27 Use rinse aid Rins...

Page 41: ...ture is too low Select a programme with a higher washing temperature Programmes Page 17 Too little detergent is being used or is unsuitable Use a suitable Detergent Page 24 and follow the manufac turer s instructions for the amount to be used Tableware has been pre cleaned too intensely The sensors chose a weaker pro gramme Stubborn soiling cannot be entirely removed Only remove large remnants of ...

Page 42: ... the life of the dishwasher Discolouration can come about and will not impair functioning of the ap pliance Plastic parts are discol oured Washing temperature is too low Select a programme with a higher washing temperature Programmes Page 17 Tableware has been pre cleaned too intensely The sensors chose a weaker pro gramme Stubborn soiling cannot be entirely removed Only remove large remnants of f...

Page 43: ...ent with a glass protec tion component Rust spots on cutlery Cutlery is not sufficiently rust resistant Knife blades are often more severely af fected Use rust resistant tableware Cutlery may also rust if washed together with rust ing items Do not wash rusting items Salt content in washing wa ter is too high 1 Remove any spilled special salt from the tub 2 Screw the cap of the special salt dispens...

Page 44: ... on display panel Fault Cause Troubleshooting Special salt refill indicator lights up Insufficient special salt Add Special salt Page 21 Sensor does not detect spe cial salt tablets Do not use special salt tablets Refill indicator for special salt does not light up Water softening system is switched off Setting the water softening system Refill indicator for rinse aid lights up Insufficient rinse ...

Page 45: ...e appliance door Programme starts automat ically You did not wait until pro gramme ended Terminate programme Page 29 Appliance stops during the programme or cuts out Appliance door is not closed properly Close the appliance door Power and or water supply has been interrupted 1 Check the power supply 2 Check the water supply Top basket is pressing against inner door and pre venting appliance door f...

Page 46: ...hooting Filling valves making knock ing noises Caused by the domestic in stallation No appliance fault present Does not affect functioning of the appliance Can only be remedied in the do mestic installation Knocking or rattling noise Spray arm is striking table ware Arrange tableware so that the spray arms do not strike tableware With a small load the water jets directly strike against the tub Dis...

Page 47: ...r inwards at an angle and remove 7 Remove any remnants of food and foreign bodies in the area of the impeller 8 Insert the pump cover and press down 1 2 a The pump cover clicks into posi tion 9 Install the filter system 10 Insert the top and bottom basket Transportation storage and disposal Transportation storage and disposal Transportation storage and disposal You can find out here how to prepare...

Page 48: ...Turn off the water tap 10 To empty the residual water out of the appliance detach the supply hose and let the water drain out Disposing of old appliance Valuable raw materials can be re used by recycling WARNING Risk of harm to health Children can lock themselves in the appliance thereby putting their lives at risk With redundant appliances unplug the power cord Then cut through the cord and damag...

Page 49: ... specifications Weight Max 60 kg Voltage 220 240 V 50 Hz or 60 Hz Power rating 2000 2400 W Fuse 10 16 A Water pressure Min 0 05 MPa 0 5 bar Max 1 MPa 10 bar Inlet rate Min 10 l min Water temperature Cold water Hot water max 60 C Capacity 12 15 place settings Information regarding Free and Open Source Software This product includes software com ponents that are licensed by the copyright holders as ...

Page 50: ... basic requirements and other relevant provisions of Directive 2014 53 EU A detailed RED Declaration of Con formity can be found online at www bosch home com among the additional documents on the product page for your appliance 2 4 GHz band 2400 2483 5 MHz Max 100 mW 5 GHz band 5150 5350 MHz 5470 5725 MHz Max 100 mW BE BG CZ DK DE EE IE EL ES FR HR IT CY LI LV LT LU HU MT NL AT PL PT RO SI SK FI S...

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Page 52: ...e Free and easy registration also on mobile phones www bosch home com welcome Looking for help You ll find it here Expert advice for your Bosch home appliances help with problems or a repair from Bosch experts Find out everything about the many ways Bosch can support you www bosch home com service Contact data of all countries are listed in the attached service direct ory 9001592416 9001592416 010...

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