Bosch SMD6ZCX60G User Manual Download

Page: 57 / 64

Troubleshooting

Fault

Cause

Troubleshooting

Knocking or rattling noise.

With a small load the water
jets directly strike against
the tub.

▶

Distribute the tableware evenly.

▶

Load the appliance with more table-
ware.

Light items of tableware
move about during the wash
cycle.

▶

Position light items of tableware se-
curely.

Summary of Contents for SMD6ZCX60G

Page 1: ...Register your new device on MyBosch now and get free benefits bosch home com welcome Dishwasher SMD6ZCX60G en User manual ...

Page 2: ...rammes 19 Information for test institutes 21 Favourite 21 Additional functions 21 Features 22 Top basket 22 Bottom basket 23 Cutlery drawer 23 Etagere 24 Folding prongs 24 Baking sheet spray head 24 Extra Clean Zone 25 Basket heights 26 Before using for the first time 26 Performing the initial configura tion 26 Water softening system 27 Overview of water hardness set tings 27 Setting the water sof...

Page 3: ...e 41 Cleaning products 41 Tips on appliance care 41 Machine Care 41 Filter system 43 Cleaning spray arms 44 Troubleshooting 45 Appliance safety 45 Error code Fault display Sig nal 46 Washing results 48 Home Connect problem 54 Information on display panel 55 Malfunctions 55 Mechanical damage 56 Noise 56 Clean wastewater pump 58 Transportation storage and disposal 58 Removing the appliance 58 Protec...

Page 4: ... appliance For cleaning household tableware In private households and in enclosed spaces in a domestic en vironment Up to an altitude of max 2500 m above sea level Restriction on user group Avoid risks to children and vulnerable persons This appliance may be used by children aged 8 or over and by people who have reduced physical sensory or mental abilities or inadequate experience and or knowledge...

Page 5: ...h an external switching device e g a timer or remote control When the appliance is installed the mains plug of the power cord must be freely accessible If free access is not possible an all pole isolating switch must be installed in the permanent electrical installation according to the installation regulations When installing the appliance check that the power cable is not trapped or damaged Cutt...

Page 6: ... health Failure to comply with safety instructions and directions for use on packagings of detergent and rinse aid products may cause serious harm to health Follow the safety instructions and directions for use on the packagings of detergent and rinse aid products WARNING Risk of explosion Adding solvents to the interior of the appliance may cause ex plosions Never add solvents to the interior of ...

Page 7: ...ash out of the appliance Open the appliance door carefully if the programme is still running WARNING Risk of electric shock An ingress of moisture can cause an electric shock Only use the appliance in enclosed spaces Never expose the appliance to intense heat or humidity Do not use steam or high pressure cleaners to clean the appliance If the insulation of the power cord is damaged this is danger ...

Page 8: ...y trained specialist staff Incorrect repairs are dangerous Repairs to the appliance should only be carried out by trained specialist staff Only use genuine spare parts when repairing the appliance If the power cord of this appliance is damaged it must be replaced with a special connection cable which is available from the manufacturer or his Customer Service Risk to children Follow the safety inst...

Page 9: ...may cause chemical burns to the mouth throat and eyes Keep children away from detergent and rinse aid products Keep children away from the appliance when open The wa ter in the interior of the dishwasher is not drinking water It may contain residues of detergents and rinse aid WARNING Risk of injury Children may get their fingers caught in the slots of the tablet collecting tray and injure themsel...

Page 10: ...at gener ate heat Modified or damaged water hoses may result in material damage and damage to the appliance Never kink crush modify or cut through water hoses Only use the water hoses sup plied with the appliance or genu ine spare hoses Never re use water hoses that have been used before If the water pressure is too high or too low this may impair function ing of the appliance Make sure that the w...

Page 11: ...tric childproof lock and close the appliance door Opening appliance door Page 35 Environmental protection and saving energy Environmental protection and saving energy Environmental protection and saving energy Disposing of packaging The packaging materials are environ mentally compatible and can be re cycled Sort the individual components by type and dispose of them separ ately Saving energy If yo...

Page 12: ...l of soil ing Sensors The sensors adjust the programme sequence and strength in the auto matic programmes depending on the level and type of soiling The sensor has different sensitivity settings that can be changed in the basic settings Sensor setting Description SE 00 Optimum setting for a mixed load and heavily soiled tableware Saves both energy and water SE 01 Adjusts the programme strength for...

Page 13: ...Install the drainage connection Page 13 7 Install the drinking water connec tion Page 13 8 Connect the appliance to the power supply Drainage connection Connect your appliance to drainage connection so dirty water is dis charged via the wash cycle Installing the drainage connection 1 Consult the installation instructions supplied for the steps required here 2 Connect the wastewater hose to the out...

Page 14: ... to alternat ing current only in the range of 220 240 V and 50 Hz or 60 Hz Please note that the water safety system is only functional if there is a power supply 1 Insert the non heating appliance plug of the power cable into the appliance 2 Insert the mains plug of the appli ance into a nearby socket The connection data for the appli ance can be found on the rating plate 3 Check that the mains pl...

Page 15: ...th your appliance Familiarising yourself with your appliance Appliance You can find an overview of the parts of your appliance here 1 2 3 4 5 6 7 8 9 10 11 12 13 14 1 Rating plate Rating plate with E number and FD number Page 60 The data you need for Customer Service Page 59 1 Depending on the appliance specifications ...

Page 16: ... Top basket 8 Cutlery drawer Cutlery drawer Page 23 9 Cutlery shelf1 Cutlery shelf Page 24 10 Upper spray arm The upper spray arm washes the tableware in the top basket If the tableware has not been washed properly clean the spray arms Cleaning spray arms Page 44 11 Intake opening of the Zeolith con tainer The intake opening is required for Zeolith drying Page 11 12 Blow opening of the Zeolith con...

Page 17: ...buttons Changing basic settings Page 39 4 Timer programming and setting but tons Setting timer programming Page 35 Changing basic settings Page 39 5 Remote Start Remote Start Page 40 6 Programme buttons and additional functions Programmes Page 19 Additional functions Page 21 7 Start button Starting the programme Page 36 8 WLAN display Home Connect Page 39 9 Water supply display Display for water s...

Page 18: ...en Familiarising yourself with your appliance 18 13 button If you press for approx 3 seconds you can open the basic settings Changing basic settings Page 39 1 Depending on the appliance specifications ...

Page 19: ... factors such as water temperat ure or pipe pressure may result in deviations Programme Use Programme sequence Additional func tions Intensive 70 Tableware Washing pots and pans non fragile tableware and cutlery Level of soiling Removing stubborn burned or dried on food remnants containing starch and protein Intensive Pre Rinse Cleaning 70 C Intermediate rinse Final rinse 50 C Drying All Additiona...

Page 20: ... Extra Dry IntensiveZone SpeedPerfect Additional functions Page 21 Express 60 Tableware Cleaning mixed table ware and cutlery Level of soiling Removing common household food remnants lightly dried on Time optimised Cleaning 60 C Intermediate rinse Final rinse 50 C Drying All Additional functions Page 21 Express 45 Tableware Cleaning delicate table ware cutlery temperat ure sensitive plastics and g...

Page 21: ...on the appliance 1 Open the appliance door 2 Press 3 Press the right programme button Programmes Page 19 4 Press the button for the relevant additional function Additional functions Page 21 5 Press for approx 3 seconds a The selected programme and the additional function will flash a flashes a The programme and the additional function are saved Tip To reset the programme either use the Home Connec...

Page 22: ...There is a slight in crease in energy con sumption and the run time is extended Features Features Features You can find an overview of the pos sible features of your appliance and how to use them here These features depend on the model of your appliance Top basket Arrange cups and glasses in the top basket You can adjust the height of the top basket to make room for larger items of tableware Adjus...

Page 23: ...sket is level on both sides 5 Slide the basket back in Bottom basket Arrange pans and plates in the bot tom basket Large plates up to a diameter of 31 cm can be arranged in the bottom basket as shown Cutlery drawer Arrange cutlery in the cutlery drawer Arrange cutlery with the points and sharp edges downwards ...

Page 24: ...1 Folding down prongs1 If you do not need the prongs fold them down 1 Push the lever forwards and fold down the prongs 1 2 2 To use the prongs again fold them back up a The prongs audibly click into posi tion Baking sheet spray head Use the baking sheet spray head to clean large items of tableware e g trays grilles and plates Arrange max 2 baking sheets and 2 grilles as shown to ensure that the sp...

Page 25: ...baking sheet spray head anticlockwise and remove from the holder 2 Insert the top basket in the appli ance Extra Clean Zone Use the Extra Clean Zone in the top basket to clean soiled tableware thor oughly e g muesli bowls Selecting Extra Clean Zone Note Consumption will increase if you operate your appliance with the Extra Clean Zone switched on 1 Pull out the top basket 2 Set the slider to ON or ...

Page 26: ...3 max ø 21 cm 25 cm Before using for the first time Before using for the first time Before using for the first time Configure the settings for initial start up Performing the initial config uration On initial start up or after a reset to the factory settings you will need to make settings Tip Connect your appliance to a mo bile device You can conveniently change all settings via the Home Connect a...

Page 27: ...erview of the water hardness values that can be selected here You can find out how hard your water is from your local water company or by using a water hardness tester Water hardness E Hardness range mmol l Setting value 0 8 Soft 0 1 1 H 00 9 10 Soft 1 2 1 4 H 01 11 12 Medium 1 5 1 8 H 02 13 15 Medium 1 9 2 1 H 03 16 20 Medium 2 2 2 9 H 04 21 26 Hard 3 0 3 7 H 05 27 38 Hard 3 8 5 4 H 06 39 62 Hard...

Page 28: ... special salt immediately before the pro gramme starts 1 Unscrew the lid of the dispenser for special salt and remove 2 On initial start up Fill the dispenser right up with water 3 Note Only use special salt for dishwashers Do not use salt tablets Do not use table salt Add the special salt to the dis penser a Funnel 1 Fill the dispenser right up with spe cial salt The water in the dis penser is di...

Page 29: ...f consumption values with regeneration the water softening system Here you can find an overview of the maximum additional run time and consumption values during regenera tion of the water softening system Regeneration of the water softening system after x rinse cycles 7 Additional run time in minutes 7 Additional water consumption in litres 5 Additional power consumption in kWh 0 05 The consumptio...

Page 30: ...ngs press for 3 seconds Switching the rinse aid sys tem off If you find the rinse aid refill indicator irritating e g when using combined detergents with a rinse aid compon ent you can switch the rinse aid sys tem off Tip The function of rinse aid is lim ited with combined detergents You will generally get better results using rinse aid 1 Press 2 To open the basic settings press for 3 seconds a Th...

Page 31: ...el of soiling Tip Suitable detergents are available online via our website or from Cus tomer Service Page 59 Separate detergents Separate detergents are products that do not contain components other than detergent e g powder deter gent or liquid detergent With powder and liquid detergent the dosage can be individually adjusted to the level of soiling of the table ware For better washing and drying...

Page 32: ... adding spe cial salt For the best washing and drying results we recommend us ing special salt from a water hard ness of 17 E To prevent sticking only touch de tergents in a water soluble pouch with dry hands and only ever place them in a dry detergent dispenser Even if the rinse aid and special salt refill indicators light up wash ing programmes will run properly with combined detergents The func...

Page 33: ...d damage to glass and table ware Cause Recommendation The following table ware is not dish washer safe Items of cutlery and tableware made from wood Decorated glass ware antique and hand crafted table ware Plastic parts not resistant to heat Tableware made from copper or tin Tableware soiled with ash wax lub ricating grease or paint Very small items of tableware Only put tableware in the dishwashe...

Page 34: ...For better washing and drying res ults position items with curves or recesses at an angle so the water can run off 1 Remove large remnants of food from your tableware To save resources do not pre rinse tableware under running wa ter 2 Observe the following when arran ging tableware Put heavily soiled tableware in the bottom basket e g pans The more powerful the spray jet the better the dishwashing...

Page 35: ... es pecially environmentally friendly programme and ideal for normally soiled tableware It is the most effi cient programme for the combina tion of energy water consumption for this type of tableware and evid ences conformity with the EU Eco design Directive If you do not perform any actions on the appliance for 10 minutes the appliance will automatically switch off Setting a programme To adjust t...

Page 36: ...rrupting programme Note When you open the appliance door once the appliance has heated up leave the door slightly ajar for a few minutes and then close it This will help prevent excess pressure building up in the appliance and stop the appliance door bursting open 1 Press a The programme is saved and the appliance switches off 2 Press to resume the pro gramme Terminate programme To end a programme...

Page 37: ... level r 00 Sensor setting SE 00 1 SE 00 SE 02 Set the water sensor for identifying soiling Sensors Page 12 Extra Dry d 00 1 d 00 d 01 The temperature is increased during the final rinse which improves the drying result This may increase the run time slightly Note Not suitable for delicate items of tableware Switch Extra Dry on d 01 or off d 00 TimeLight S 01 1 S 00 S 01 Switch TimeLight on or off...

Page 38: ...roof lock c 00 1 c 00 c 01 Switch the Electric childproof lock Page 11 on or off Level c 00 switches the childproof lock off Wi Fi Cn 00 1 Cn 00 Cn 01 Switch the wireless network connec tion on or off Level Cn 00 switches the wireless network connection off Remote Start rc 011 rc 00 rc 02 Activate or deactivate Remote Start Page 40 The following settings are possible With the setting rc 00 the fun...

Page 39: ... app Connecting the appliance to WLAN home network Wi Fi Page 39 The Home Connect app guides you through the entire login process Fol low the instructions in the Home Con nect app to configure the settings Tips Please consult the documents sup plied by Home Connect Please also follow the instructions in the Home Connect app Note Please note the safety precau tions in this instruction manual and ma...

Page 40: ...amme is selected Press If you open the appliance door the function is automatically deactiv ated a button lights up Tip To deactivate the function press Remote Diagnostics Customer Service can use Remote Diagnostics to access your appliance if you contact them have your appli ance connected to the Home Con nect server and if Remote Dia gnostics is available in the country in which you are using th...

Page 41: ...t dis penser 3 Select the programme with the highest temperature Programmes Page 19 4 Start the programme without tableware Page 36 Self cleaning of the appliance The appliance performs self cleaning at regular intervals to ensure it re mains in perfect technical condition and to remove deposits The programme sequence is auto matically adjusted for self cleaning This increases the energy consump t...

Page 42: ... if ad vised to do so by the display The in dicator will go out after you have run Machine Care If your appliance does not have a reminder function we re commend performing Machine Care every 2 months Running Machine Care Run the Machine Care programme if the indicator for Machine Care lights up on the control panel or if advised to do so by the display Notes Run the Machine Care programme without...

Page 43: ...e dishwashing cycle 1 2 3 1 Micro filter 2 Fine filter 3 Coarse filter Cleaning filters Soiling in the dishwashing water may block the filters 1 After each wash check the filters for residue 2 Turn the coarse filter anticlockwise and remove the filter system Check that no foreign objects fall into the sump 1 2 3 Pull down the micro filter to re move 4 Press the locking catches to gether and lift t...

Page 44: ...he arrow markings match up Cleaning spray arms Limescale and soiling in the dish washing water may block the nozzles and bearings on the spray arms Clean the spray arms regularly 1 Unscrew the upper spray arm and pull down to remove 1 2 2 Pull up the lower spray arm to re move 3 Check the outlet nozzles on the spray arms for blockages under running water and remove any for eign bodies 4 Insert the...

Page 45: ...a special connection cable which is available from the manufacturer or his Customer Service Appliance safety Fault Cause Troubleshooting Appliance door opens acci dently Automatic door opening ac tivated accidently To prevent the appliance door opening accidentally activate the childproof lock Appliance door does not open Childproof lock is activated Press the top of the door in the middle twice i...

Page 46: ...1 Descale the appliance 2 Operate the appliance with the wa ter softening system 1 E 30 00 will light up altern ately Water protection system is activated 1 Turn off the water tap 2 Call Customer Service Page 59 E 31 00 will light up altern ately Water protection system is activated 1 Turn off the water tap 2 Call Customer Service Page 59 E 34 00 will light up altern ately Water is continuously ru...

Page 47: ...er hose is blocked or kinked 1 Reposition the wastewater hose without kinks 2 Remove residues Siphon connection is still sealed Check the connection to the siphon and open if necessary Cover of the wastewater pump is loose Secure the cover of the Wastewa ter pump Page 58 so it clicks into position E 61 02 will light up altern ately Wastewater pump is blocked Clean the wastewater pump Clean wastewa...

Page 48: ...the er ror code Washing results Fault Cause Troubleshooting Tableware is not dry No rinse aid used or dosage set too low 1 Add Rinse aid Page 29 2 Set the amount of rinse aid to be dispensed Setting the amount of rinse aid Page 30 Programme or programme option has no drying phase or the drying phase is too brief Select a programme with drying e g intensive strong or ECO pro gramme Page 19 Some opt...

Page 49: ...n the cutlery con tact points 1 Arrange cutlery individually where possible Page 34 2 Avoid points of contact Appliance interior still wet after wash cycle Not a fault The condensa tion drying principle causes water droplets in the tub they are indeed desirable here The moisture in the air condenses on the inside walls runs off and is pumped out No action required Remnants of food on table ware Ta...

Page 50: ...op baskets on the left and right to the same level Detergent residue in the ap pliance Lid of the detergent dis penser is blocked by items of tableware parts and will not open 1 Arrange tableware in the top basket tableware so the tab collecting tray is not obstructed by tableware Arrange tableware Page 34 Items of tableware are blocking the dispenser lid 2 Do not place tableware or fra grance dis...

Page 51: ...ing 2 Change your detergent if required Special salt dispenser is not screwed tight Screw the special salt dispenser tight Stubborn white coatings are present on tableware inside the appliance or the door Detergent substances are deposited there These coat ings cannot generally be re moved with chemicals Change your detergent Page 30 Clean the appliance mechanically The hardness range is set in co...

Page 52: ...hanical cleaning Page 41 or a machine cleaning product It may not always be possible to com pletely remove deposits but they are harmless to health The formation of films is due to metal components on sil ver or aluminium tableware Clean the appliance You can remove deposits with Mechanical cleaning Page 41 or a machine cleaning product It may not always be possible to com pletely remove deposits ...

Page 53: ...l not open fully 1 Arrange tableware in the top basket tableware so the tab collecting tray is not obstructed by tableware Arrange tableware Page 34 Items of tableware are blocking the dispenser lid 2 Do not place tableware or fra grance dispensers in the tablet col lecting tray Tableware has been pre cleaned too intensely The sensors chose a weaker pro gramme Stubborn soiling cannot be entirely r...

Page 54: ...ent to a detergent dispenser when dry Excessive formation of foam occurs Hand washing up liquid is present in dispenser for rinse aid Immediately add rinse aid to the dispenser Adding rinse aid Page 29 Rinse aid has been spilled Remove the rinse aid with a cloth Detergent or appliance care product used causes excess ive foaming Change the brand of detergent Home Connect problem Fault Cause Trouble...

Page 55: ...bleshooting Water is left in the appliance at the end of the pro gramme Filter system or area under the filters is blocked 1 Clean the Filters Page 43 2 Clean the Wastewater pump Page 58 Programme has not yet ended Wait until the programme ends or cancel the programme with Reset Terminate programme Page 36 Appliance cannot be switched on or operated Software update is taking place Wait until the s...

Page 56: ...shooting Appliance door cannot be closed Door lock has been activ ated Close the appliance door with greater force Door cannot be closed due to installation method Check whether the appliance has been installed properly When closed the appliance door its decor or attached parts should not knock against adjacent cabin ets or the worktop Automatic door opening is not in home position Wait for a seco...

Page 57: ...g or rattling noise With a small load the water jets directly strike against the tub Distribute the tableware evenly Load the appliance with more table ware Light items of tableware move about during the wash cycle Position light items of tableware se curely ...

Page 58: ...over inwards at an angle and remove 7 Remove any remnants of food and foreign bodies in the area of the impeller 8 Insert the pump cover and press down 1 2 a The pump cover clicks into posi tion 9 Install the filter system 10 Insert the top and bottom basket Transportation storage and disposal Transportation storage and disposal Transportation storage and disposal You can find out here how to prep...

Page 59: ...can be re used by recycling WARNING Risk of harm to health Children can lock themselves in the appliance thereby putting their lives at risk With redundant appliances unplug the power cord Then cut through the cord and damage the lock on the appliance door beyond repair so that the appliance door will no longer close 1 Unplug the appliance from the mains 2 Cut through the power cord 3 Dispose of t...

Page 60: ...ocated inside the appliance door Make a note of your appliance s de tails and the Customer Service tele phone number to find them again quickly AQUA STOP guarantee In addition to warranty claims against the seller under the purchase agree ment and in addition to our manufac turer s warranty we offer compensa tion under the following conditions If our Aqua Stop system is defect ive and causes water...

Page 61: ...tion regarding Free and Open Source Software This product includes software com ponents that are licensed by the copyright holders as free software or open source software The applicable licence information is stored on your home appliance You can also access the applicable li cence information via your Home Connect App Profile Legal inform ation Licence Information You can download the licence in...

Page 62: ...detailed RED Declaration of Con formity can be found online at www bosch home com among the additional documents on the product page for your appliance 2 4 GHz band 100 mW max 5 GHz band 100 mW max BE BG CZ DK DE EE IE EL ES FR HR IT CY LV LT LU HU MT NL AT PL PT RO SI SK FI SE UK NO CH TR 5 GHz WLAN Wi Fi For indoor use only ...

Page 63: ......

Page 64: ...e Free and easy registration also on mobile phones www bosch home com welcome Looking for help You ll find it here Expert advice for your Bosch home appliances help with problems or a repair from Bosch experts Find out everything about the many ways Bosch can support you www bosch home com service Contact data of all countries are listed in the attached service direct ory 9001581344 9001581344 001...

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