Bosch SM SERIES User Manual Download

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Safety

WARNING ‒ Risk of injury!

Children may get their fingers caught in the slots of the tablet
collecting tray and injure themselves.

▶

Keep children away from the appliance when open.

WARNING ‒ Risk of suffocation!

Children may become trapped in the appliance and suffocate.

▶

Use the childproof lock if fitted.

▶

Never let children play with or operate the appliance.

Safety systems

Protect children from possible hazards resulting from the appli-
ance.
Depending on the features of the model, the appliance comes
with a
→

"Childproof lock", Page 12

Summary of Contents for SM SERIES

Page 1: ...Register your new device on MyBosch now and get free benefits bosch home com welcome Dishwasher SM SB en User manual ...

Page 2: ... 21 Information for test institutes 23 Additional functions 23 Features 24 Top basket 25 Bottom basket 26 Cutlery basket 26 Cutlery drawer 26 Etagere 27 Folding prongs 28 Small items holder 28 Knife shelf 29 Baking sheet spray head 29 Basket heights 29 Before using for the first time 30 Performing initial start up 30 Water softening system 31 Overview of water hardness set tings 31 Setting water s...

Page 3: ...ngs 46 Remote start 46 Remote Diagnostics 46 Energy manager 46 Data protection 47 Declaration of Conformity 48 Cleaning and servicing 48 Cleaning the tub 48 Self cleaning interior1 48 Cleaning products 49 Tips on appliance care 49 Machine Care 1 49 Filter system 50 Cleaning spray arms 51 Troubleshooting 52 Appliance safety 52 Error code Fault display Sig nal 52 Washing results 54 Home Connect prob...

Page 4: ... has been damaged in transit Intended use Please read the information on intended use to ensure you use the appliance correctly and safely Only use this appliance As specified in this instruction manual For cleaning household tableware In private households and in enclosed spaces in a domestic en vironment Up to an altitude of max 2500 m above sea level Restriction on user group Avoid risks to chi...

Page 5: ...with alternating current only via a properly installed socket with earthing The protective conductor system of the domestic electrical installation must be properly installed Never equip the appliance with an external switching device e g a timer or remote control When the appliance is installed the mains plug of the power cord must be freely accessible If free access is not possible an all pole i...

Page 6: ...mer Service or specialist outlets WARNING Risk of tipping Improper installation may cause the appliance to tip up Only install built under or integrable appliances under a continuous worktop that is securely connected to adjacent cabinets WARNING Risk of burns If the appliance is not installed properly this may result in burns With free standing appliances ensure that they are installed with the b...

Page 7: ...pliance door to load or unload tableware in order to prevent accidents e g through tripping Do not sit or stand on the appliance door when open Knives and utensils with sharp points can cause injuries Arrange knives and utensils with sharp points in the cutlery basket with the points downwards on the knife shelf or in the cutlery drawer WARNING Risk of scalding If you open the appliance door while...

Page 8: ...if the appliance is damaged WARNING Risk of electric shock If the appliance or the power cord is damaged this is danger ous Never operate a damaged appliance Never operate an appliance with a cracked or fractured sur face Never pull on the power cord to unplug the appliance Al ways unplug the appliance at the mains If the appliance or the power cord is damaged immediately unplug the power cord or ...

Page 9: ...RNING Risk of harm to health Children can lock themselves in the appliance thereby putting their lives at risk With redundant appliances unplug the power cord Then cut through the cord and damage the lock on the appliance door beyond repair so that the appliance door will no longer close WARNING Risk of crushing With higher level appliances children can become crushed between the appliance door an...

Page 10: ...appliance when open WARNING Risk of suffocation Children may become trapped in the appliance and suffocate Use the childproof lock if fitted Never let children play with or operate the appliance Safety systems Protect children from possible hazards resulting from the appli ance Depending on the features of the model the appliance comes with a Childproof lock Page 12 ...

Page 11: ...her near heat sources e g radiat ors heat storage tanks ovens or other appliances that gener ate heat Modified or damaged water hoses may result in material damage and damage to the appliance Never kink crush modify or cut through water hoses Only use the water hoses sup plied with the appliance or genu ine spare hoses Never re use water hoses that have been used before If the water pressure is to...

Page 12: ...pliance comes with a door lock Door lock The door lock is a mechanical safety system and makes it more difficult to open the appliance door You can activate or deactivate the door lock WARNING Risk of suffocation Children may become trapped in the appliance and thus suffocate Activate the door lock and close the appliance door Opening appliance door Page 39 Activating the door lock Note The door l...

Page 13: ...energy Zeolith drying Page 13 Zeolith drying The appliance features a Zeolith con tainer Zeolith drying lets you save energy Zeolite is a mineral that can store moisture and heat energy and then release them again During dishwashing heat energy is used to heat up the washing water and dry the mineral During the drying phase moisture from the interior of the dishwasher is stored in the mineral and ...

Page 14: ...ts Energy and water consumption are adjusted accordingly Installation and connection Installation and connec tion To ensure proper operation connect the appliance to the power and water supply correctly Observe the spe cified criteria and the installation in structions Scope of supply After unpacking all parts check for any damage in transit and complete ness of the delivery If you have any compla...

Page 15: ...astewater hose is not kinked crushed or twisted 4 Also check that there is no cover in the drainage system preventing the wastewater from being dis charged Drinking water connection Connect your appliance to a drinking water connection Installing the drinking water connection Note If you are replacing the appli ance you must use a new water sup ply hose 1 Consult the installation instructions supp...

Page 16: ...en Installation and connection 16 3 Check that the mains plug is inser ted properly ...

Page 17: ...ppliance Familiarise yourself with the parts of your appliance Appliance You can find an overview of the parts of your appliance here 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 1 Rating plate Rating plate with E number and FD number Page 66 The data you need for Customer Service Page 65 1 Depending on the appliance specifications ...

Page 18: ... 9 EmotionLight1 Interior lighting of the appliance Overview of basic settings Page 42 10 Etagere Etagere Page 27 11 Upper spray arm The upper spray arm washes the tableware in the top basket If the tableware has not been washed properly clean the spray arms Cleaning spray arms Page 51 12 Intake opening of the Zeolith con tainer The intake opening is required for Zeolith drying Page 13 13 Blow ope...

Page 19: ...g timer programming Page 40 Changing basic settings Page 43 5 Remote start button Remote start Page 46 6 Info button If you press the display shows information about selected programmes basic settings and additional functions If you press for approx 3 seconds you can open the menu Changing basic settings Page 43 7 Start button and reset button Starting the programme Page 40 Terminating the program...

Page 20: ...miliarising yourself with your appliance 20 12 Special salt refill indicator Water softening system Page 31 13 Rinse aid refill indicator Rinse aid system Page 33 1 Depending on the appliance specifications ...

Page 21: ...ate to normal conditions and a water hard ness of 16 20 E Different influen cing factors such as water temperat ure or pipe pressure may result in deviations Programme Use Programme se quence Additional functions Intensive 70 Tableware Washing pots and pans non fragile tableware and cut lery Level of soiling Removing stubborn burned or dried on food remnants con taining starch and protein When usi...

Page 22: ... Rinsing 35 C Drying IntensiveZone Half Load HygienePlus ExtraDry Shine Dry Additional func tions Page 23 Glass 40 Tableware Cleaning delicate tableware cutlery temperature sensit ive plastics glasses and stemware in the stemware basket Level of soiling Removing lightly ad hering fresh food remnants Particularly gentle PreRinse Cleaning 40 C Intermediate rinse Rinsing 50 C Drying IntensiveZone Var...

Page 23: ...ge 23 PreRinse Tableware Cleaning all types of tableware Level of soiling Cold rinsing inter mediate cleaning Cold rinse suitable Pre Rinse None Machine Care Machine Care 70 C None Information for test institutes Test institutes are provided with in formation for comparability tests e g according to EN60436 These are the conditions for conduct ing the tests however they are not the results or cons...

Page 24: ... and en ergy consumption Additional func tion Use IntensiveZone Switch on with mixed loads containing table ware with different soil ing levels e g place very soiled pots and pans in the bottom bas ket and normally soiled tableware in the top basket The spray pressure in the bottom basket is in creased and the max imum programme tem perature held longer This will increase the running time and en e...

Page 25: ...side of the basket by the top edge 3 Press in the levers on the right and left on the outside of the basket The basket can then slip down slightly 4 Raise or lower the basket evenly to the right level Basket heights Page 29 Check that the basket is level on both sides 5 Slide the basket back in Adjusting top basket with pairs of rollers To wash large items of tableware in the baskets adjust the sh...

Page 26: ...es in the bot tom basket a Cutlery basket 1 Large plates up to a diameter of 31 34 cm1 can be arranged as shown Cutlery basket Arrange cutlery in the cutlery basket always without sorting it and with the sharp points downwards Cutlery drawer Arrange cutlery in the cutlery drawer 1 Depending on the appliance specifications ...

Page 27: ...own the front prongs push the lever forwards and fold down the prongs 1 2 3 Tip If you want to return the cutlery drawer to the original position fold the side shelf back up until it clicks into position Etagere Use the etagere and space under neath for small cups and glasses or for large items of cutlery e g wooden spoons or serving cutlery You can adjust the height of the etagere 1 If you do not...

Page 28: ...ou can fold the prongs down to po sition pans bowls and glasses better 1 Folding down prongs1 If you do not need the prongs fold them down 1 Push the lever forwards and fold down the prongs 1 2 2 To use the folding prongs again fold them back up a The folding prongs click in posi tion Small items holder Use the small items holder to posi tion small items of tableware e g light plastic parts 1 Depe...

Page 29: ...ad Use the baking sheet spray head in stead of the top basket to clean large trays grilles and plates 1 Remove top basket 2 Insert the baking sheet spray head in the holder and turn to the right a The baking sheet spray head clicks into position Removing baking sheet spray head If you no longer require the baking sheet spray head remove it from the appliance 1 Turn the baking sheet spray head anti...

Page 30: ...rst time Before using for the first time Configure the settings for initial start up Performing initial start up On initial start up or after a reset to the factory settings you will need to make settings Requirement The appliance has been installed and connected Page 14 1 Add special salt Page 32 2 Add rinse aid Page 34 3 Switch on the appliance a The display shows the settings for initial start ...

Page 31: ...values that can be selected here You can find out how hard your water is from your local water company or by using a water hardness tester Water hardness E Hardness range mmol l Setting value 0 8 Soft 0 1 1 0 8 9 10 Soft 1 2 1 4 9 10 11 12 Medium 1 5 1 8 11 12 13 15 Medium 1 9 2 1 13 15 16 20 Medium 2 2 2 9 16 20 21 26 Hard 3 0 3 7 21 26 27 38 Hard 3 8 5 4 27 38 39 62 Hard 5 5 8 9 39 62 Note Set t...

Page 32: ...and remove 2 On initial start up Fill the dispenser right up with water 3 Note Only use special salt for dishwashers Do not use salt tablets Do not use table salt Add the special salt to the dis penser a Funnel 1 Fill the dispenser right up with spe cial salt The water in the dis penser is displaced and forced out 4 Place the lid back on the dis penser and turn to close Switching off water softeni...

Page 33: ...itional running time and consumption values during regeneration of the water softening system You can find the column applicable to your model in the quick reference guide according to its water consumption in the Eco 50 programme Water consump tion in litres de pending on model Regeneration of the water soften ing system after x rinse cycles Additional run ning time in minutes Additional water co...

Page 34: ...dispenser 3 Press or repeatedly until the right amount of rinse aid has been set The value 5 is set at the factory A low setting adds less rinse aid during the wash cycle and re duces streaking on tableware A higher setting adds more rinse aid during the wash cycle reduces water marks and im proves the drying result 4 To save the settings press for approx 3 seconds Switching rinse aid system off I...

Page 35: ...ended for shorter Programmes The dosage can be adjus ted to the level of soiling Detergent Description Liquid detergent Liquid detergent works faster and is recommen ded for shorter Pro grammes without PreR inse Sometimes liquid deter gent may leak out despite the detergent dispenser being closed This is not a fault and is non critical if you remember the follow ing Only choose a pro gramme withou...

Page 36: ...ecological environmentally friendly generally contain lower levels of active agents or com pletely dispense with certain sub stances The cleaning effect may be restricted here Set the rinse aid and the water softening system to the separate detergent or combined detergent in use According to manufacturers com bined detergents with salt replace ment substances can only be used up to a certain water...

Page 37: ...ay turn cloudy after a few washing cycles Damage to glass and table ware Avoid damage to glass and table ware Cause Recommendation The following table ware is not dish washer safe Items of cutlery and tableware made from wood Decorated glass ware antique and hand crafted table ware Plastic parts not resistant to heat Tableware made from copper or tin Tableware soiled with ash wax lub ricating grea...

Page 38: ...g and drying res ults position items with curves or recesses at an angle so the water can run off 1 Remove large remnants of food from your tableware Prerinsing under running water is not necessary nor is this a good idea in terms of saving energy 2 Observe the following when arran ging tableware Put heavily soiled tableware in the bottom basket e g pans The more powerful the spray jet the better ...

Page 39: ...open the appliance door 2 If the childproof lock1 is activated press the catch of the lock to the right and open the appliance door 2 1 Switching on appliance Press The Eco 50 programme is set by default The Eco 50 programme is an es pecially environmentally friendly programme and ideal for normally soiled tableware It is the most effi cient programme for the combina tion of energy water consumpti...

Page 40: ...n the display shows Finished Notes If you want to add more tableware while the appliance is running do not use the tablet collecting tray as a handle for the top basket You might touch the partially dissolved tablet You can only change a pro gramme when running if you can cel it Terminate programme Page 41 The appliance switches off auto matically 1 minute after the end of the programme to save en...

Page 41: ...r approx 3 seconds a The programme is terminated and ends after approx 1 minute a The display shows Program was terminated followed by Fin ished Display programme informa tion You can show information about pro grammes and additional functions on the display 1 Press 2 Press the programme button or an additional function Switching off appliance 1 Please note the information on Safe use Page 11 2 Pr...

Page 42: ...ium1 Set the water hardness Overview of water hardness settings Page 31 Rinse aid dispenser 0 6 51 Set or switch off the amount of rinse aid to be dis pensed Setting the amount of rinse aid Page 34 Sensor setting Standard1 Sensitive Very sensitive Set the water sensor for identifying soiling Sensors Page 14 Extra Dry on off1 Switch Extra Dry on or off for each operation For a better drying result ...

Page 43: ...witches the button tones off Wi Fi on off1 Switch the wireless network connection on or off Network login Manual Autom WPS Log the appliance into the network If your router has WPS you can log your appli ance into the network automatically Only available if the basic setting Wi Fi is switched on Connect to App Start with Connect the appliance to a mobile device Only available if the basic setting ...

Page 44: ...on about this at www home connect com To be able to use Home Connect you must first set up the connection to the WLAN home network Wi Fi1 and to the Home Connect app There are various ways to connect to your home network depending on the features of your appliance Automatically connecting appli ance to WLAN home network Wi Fi Page 45 Connecting appliance to WLAN home network Wi Fi manually Page 45...

Page 45: ...play shows Network login Successful a If the appliance is not connected to the app the display shows Net work login Failed 7 If the appliance is not connected to the app check that the mobile device is in the WLAN home net work Wi Fi and repeat the pro cess 8 To exit login press Connecting appliance to WLAN home network Wi Fi manually If your router does not have a WPS function you can connect the...

Page 46: ...the appliance with your mo bile device Tip If you start operation on the ap pliance itself remote start is automat ically deactivated Activating remote start Requirements The appliance is connected to your WLAN home network Page 44 The appliance is connected to the Home Connect app A programme has been set Page 39 Press a The display shows Remote start is activated Note If you open the appliance d...

Page 47: ... a If the appliance is not connected to the energy management of your home system the display shows Network login Failed 5 If the display shows Network login Failed press again 6 To close the basic settings press for approx 3 seconds Activating energy manager Requirements The energy manager is connected to your home system Page 47 A programme has been set Page 39 You have preselected a time Page 4...

Page 48: ...Hz band 100 mW max 5 GHz band 100 mW max BE BG CZ DK DE EE IE EL ES FR HR IT CY LV LT LU HU MT NL AT PL PT RO SI SK FI SE UK NO CH TR 5 GHz WLAN Wi Fi For indoor use only Cleaning and servicing Cleaning and servicing To keep your appliance working effi ciently for a long time it is important to clean and maintain it carefully Cleaning the tub WARNING Risk of harm to health Using detergents contain...

Page 49: ...dicator for Machine Care lights up on the control panel or if ad vised to do so by the display Once you have run the Machine Care pro gramme the indicator goes out If your appliance does not have a re minder function follow the directions for use on the machine care products Performing Machine Care Run the Machine Care programme if the indicator for Machine Care lights up on the control panel or i...

Page 50: ... filter system Check that no foreign objects fall into the sump 1 2 3 Pull down the micro filter to re move 4 Press the locking catches to gether and lift the coarse filter out 1 2 5 Clean the filter elements under run ning water Carefully clean the rim of dirt between the coarse and the fine fil ter 6 Re assemble the filter system Make sure that the locking catches on the coarse filter click into...

Page 51: ...the spray arms regularly 1 Unscrew the upper spray arm and pull down to remove 1 2 2 Pull up the lower spray arm to re move 3 Check the outlet nozzles on the spray arms for blockages under running water and remove any for eign bodies 4 Insert the lower spray arm a The spray arm clicks into position 5 Insert the upper spray arm and screw it firmly in place ...

Page 52: ... lock is activated Open the appliance door Page 39 Error code Fault display Signal Errors Cause Troubleshooting E 07 lights up Intake opening of Zeolith container is covered by items of tableware Re arrange the tableware in the ap pliance so the Intake opening of the Zeolith container Page 17 is no longer obstructed E 12 lights up Heating element is furred up 1 Descale the appliance 2 Operate the ...

Page 53: ...hose 6 Clean the filter 7 Re insert the filter in the supply hose 8 Screw the water connection back on 9 Check the water connection for leaks 10 Restore the power supply 11 Switch the appliance on E 22 lights up 1 Filters are soiled or blocked Clean the filters Cleaning filters Page 50 E 24 lights up Wastewater hose is blocked or kinked 1 Reposition the wastewater hose without kinks 2 Remove resid...

Page 54: ...s present 1 Press 2 Unplug the appliance or switch off the fuse 3 Wait at least 2 minutes 4 Insert the mains plug of the appli ance in a socket or switch on the fuse 5 Switch the appliance on 6 If the problem occurs again Press Turn off the water tap Pull out the mains plug Contact Customer Service Page 65 and give the er ror code Washing results Errors Cause Troubleshooting Tableware is not dry N...

Page 55: ...c tableware is not dry Not a fault As plastic does not store heat so well it also does not dry as well No remedial action possible Cutlery is not dry Cutlery not arranged prop erly in the cutlery basket or cutlery drawer 1 Arrange the cutlery properly Arranging tableware Page 38 2 Arrange cutlery individually where possible 3 Avoid points of contact Appliance interior still wet after wash cycle No...

Page 56: ...o gramme Stubborn soiling cannot be entirely removed Only remove large remnants of food and do not prerinse tableware Adjust the sensitivity of the sensors Sensors Page 14 Tall narrow receptacles in corner areas are not rinsed adequately Do not position tall narrow recept acles at too great an angle or in corner areas Top baskets on right and left are not set to same height Set the top baskets on ...

Page 57: ...luble coatings are present inside the appliance or on the door Detergent substances are deposited there These coat ings cannot generally be re moved with chemicals Change your detergent Page 35 Clean the appliance mechanically White coating is deposited in the appliance interior 1 Set the water softening system cor rectly Setting water softening system Page 31 In most cases you will need to in cre...

Page 58: ...mount to be used Tableware has been pre cleaned too intensely The sensors chose a weaker pro gramme Stubborn soiling cannot be entirely removed Only remove large remnants of food and do not prerinse tableware Adjust the sensitivity of the sensors Sensors Page 14 Coloured coatings blue yel low brown that are difficult or impossible to remove are present inside the appliance or on stainless steel ta...

Page 59: ...ed Washing temperature is too low Select a programme with a higher washing temperature Tableware has been pre cleaned too intensely The sensors chose a weaker pro gramme Stubborn soiling cannot be entirely removed Only remove large remnants of food and do not prerinse tableware Adjust the sensitivity of the sensors Sensors Page 14 Removable streaks are present on glasses glass ware with a metallic...

Page 60: ...is not sufficiently rust resistant Knife blades are often more severely af fected Use rust resistant tableware Cutlery may also rust if washed together with rust ing items Do not wash rusting items Salt content in washing wa ter is too high 1 Remove any spilled special salt from the tub 2 Screw the cap of the special salt dispenser on tight Detergent residue is present in the detergent dispenser o...

Page 61: ...l of the energy manager manufacturer of your home system Information on display panel Errors Cause Troubleshooting Special salt refill indicator lights up Insufficient special salt Add Special salt Page 32 Sensor does not detect spe cial salt tablets Do not use special salt tablets Refill indicator for special salt does not light up Water softening system is switched off Setting water softening sy...

Page 62: ... cable is not inserted 1 Check whether the socket works 2 Check whether the mains cable is properly inserted in the socket and on the rear of the appliance Appliance door is not closed properly Close the appliance door Programme starts automat ically You did not wait until pro gramme ended Terminate programme Page 41 Appliance stops during the programme or cuts out Appliance door is not closed pro...

Page 63: ...r lid are blocked by sticky deter gent residue Remove detergent residue Noise Errors Cause Troubleshooting Filling valves making knock ing noises Caused by the domestic in stallation No appliance fault present Does not affect functioning of the appliance Can only be remedied in the do mestic installation Knocking or rattling noise Spray arm is striking table ware Arrange tableware so that the spra...

Page 64: ...reign bodies in the area of the impeller 8 Insert the pump cover and press down 1 2 a The pump cover clicks into posi tion 9 Install the filter system 10 Insert the top and bottom basket Transportation storage and disposal Transportation storage and disposal You can find out here how to prepare your appliance for transportation and storage You will also find out how to dispose of old appliances Re...

Page 65: ...onmentally friendly manner This appliance is labelled in ac cordance with European Direct ive 2012 19 EU concerning used electrical and electronic appliances waste electrical and electronic equipment WEEE The guideline determines the framework for the return and re cycling of used appliances as applicable throughout the EU Customer Service Customer Service If you have any queries are unable to rec...

Page 66: ...STOP guarantee1 In addition to warranty claims against the seller under the purchase agree ment and in addition to our manufac turer s warranty we will provide a re placement under the following condi tions If our Aqua Stop system is defect ive and causes water damage we will make good the damage for private users To ensure protection from water damage the appliance must be connected to the power ...

Page 67: ... Inlet rate Min 10 l min Water temperature Cold water Hot water max 60 C Capacity 12 15 place settings More information about your model can be found online at https www bsh group com energylabel1 This web address is linked to the offi cial EU EPREL product database At the time of printing its web address had not yet been published Please then follow the instructions on searching for models The mo...

Page 68: ...e Free and easy registration also on mobile phones www bosch home com welcome Looking for help You ll find it here Expert advice for your Bosch home appliances help with problems or a repair from Bosch experts Find out everything about the many ways Bosch can support you www bosch home com service Contact data of all countries are listed in the attached service direct ory Robert Bosch Hausgeräte G...

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Bosch SM SERIES, User Manual

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Summary of Contents for SM SERIES

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