Bosch SKS51E38EU User Manual Download Page 35

Page: 35 / 52

Troubleshooting

Fault

Cause and troubleshooting

Display for water sup-
ply lights up

Clean the filter.

Re-insert the filter in the supply hose.

Screw the water connection back on.

Check the water connection for leaks.

10.

Restore the power supply.

11.

Switch the appliance on.

Filters are soiled or blocked.

▶

Clean the filters.
→

"Cleaning filters", Page 32

Wastewater hose is blocked or kinked.

Reposition the wastewater hose without kinks.

Remove residues.

Siphon connection is still sealed.

▶

Check the connection to the siphon and open if ne-
cessary.

Cover of the wastewater pump is loose.

▶

Secure the cover of the Wastewater pump
→

Page 45

so it clicks into position.

Display "Check water
supply" flashes

A technical fault is present.

Press .

Unplug the appliance or switch off the fuse.

Wait at least 2 minutes.

Insert the mains plug of the appliance in a socket
or switch on the fuse.

Switch the appliance on.

If the problem occurs again:

‒

Press ⁠.

‒

Turn off the water tap.

‒

Pull out the mains plug.

‒

Contact Customer Service →

Page 47

and give

the error code.

Displays flash

Appliance door is not closed properly.

▶

Close the appliance door.

‒

Arrange the tableware so that no parts project
beyond the basket and prevent the appliance
door from closing properly.

Summary of Contents for SKS51E38EU

Page 1: ...Register your new device on MyBosch now and get free benefits bosch home com welcome Dishwasher SKS51E38EU en User manual ...

Page 2: ...ntrols 14 7 Programmes 16 7 1 Information for test institutes 18 8 Additional functions1 18 9 Features 19 9 1 Basket 19 9 2 Cutlery basket 19 9 3 Folding prongs 19 9 4 Height of tableware 20 10 Before using for the first time 20 10 1 Performing the initial con figuration 20 11 Water softening system 20 11 1 Overview of water hardness settings 20 11 2 Setting water softening sys tem 21 11 3 Special...

Page 3: ...Cleaning and servicing 31 17 1 Cleaning the tub 31 17 2 Self cleaning interior1 32 17 3 Cleaning products 32 17 4 Tips on appliance care 32 17 5 Filter system 32 17 6 Cleaning the spray arm 33 18 Troubleshooting 34 18 1 Clean wastewater pump 45 19 Transportation storage and disposal 45 19 1 Removing the appliance 45 19 2 Protect appliance from frost 46 19 3 Transporting the appliance 46 19 4 Dispo...

Page 4: ...his appliance may be used by children aged 8 or over and by people who have reduced physical sensory or mental abilities or inadequate experience and or knowledge provided that they are supervised or have been instructed on how to use the appliance safely and have understood the resulting dangers Do not let children play with the appliance Cleaning and user maintenance must not be performed by chi...

Page 5: ...in the permanent elec trical installation according to the installation regulations When installing the appliance check that the power cable is not trapped or damaged WARNING Risk of fire It is dangerous to use an extended power cord and non approved adapters Do not use extension cables or multiple socket strips If the power cord is too short contact Customer Service Only use adapters approved by ...

Page 6: ...ce door to load or unload tableware in or der to prevent accidents e g through tripping Do not sit or stand on the appliance door when open Knives and utensils with sharp points can cause injuries Arrange knives and utensils with sharp points in the cutlery bas ket with the points downwards on the knife shelf or in the cut lery drawer WARNING Risk of scalding If you open the appliance door while t...

Page 7: ...appliance Always unplug the appliance at the mains If the appliance or the power cord is damaged immediately un plug the power cord or switch off the fuse in the fuse box and turn off the water tap Call customer services Page 47 Incorrect repairs are dangerous Repairs to the appliance should only be carried out by trained specialist staff Only use genuine spare parts when repairing the appliance I...

Page 8: ...at the appliance door will no longer close WARNING Risk of crushing With higher level appliances children can become crushed between the appliance door and cabinet doors underneath Keep an eye on children when opening and closing the appli ance door WARNING Risk of chemical burns Rinse aid and detergent may cause chemical burns to the mouth throat and eyes Keep children away from detergent and rin...

Page 9: ...r hoses Only use the water hoses supplied with the appliance or genuine spare hoses Never re use water hoses that have been used before If the water pressure is too high or too low the appliance may not be able to operate properly Make sure that the water pressure in the water supply system is min 50 kPa 0 5 bar and max 1000 kPa 10 bar If the water pressure exceeds the maximum value specified a pr...

Page 10: ...the turbidity of the washing water You can save water with the AquaSensor Use of the AquaSensor depends on the programme If the soiling level is low the washing water is used in the next wash cycle allowing water con sumption to be reduced by 2 4 litres If the soiling level is higher the wash ing water is drained off and replaced with fresh water In the automatic pro grammes the temperature and ru...

Page 11: ...r the steps required here 2 Connect the wastewater hose to the outlet connection of the siphon using the enclosed parts 3 When doing so check that the wastewater hose is not kinked crushed or twisted 4 Also check that there is no cover in the drainage system preventing the wastewater from being dis charged 5 4 Drinking water connec tion Connect your appliance to a drinking water connection Install...

Page 12: ...al if there is a power supply 1 Insert the non heating appliance plug of the power cable into the appliance 2 Insert the mains plug of the appli ance into a nearby socket The connection data for the appli ance can be found on the rating plate 3 Check that the mains plug is inser ted properly ...

Page 13: ...self with your appliance 6 1 Appliance You can find an overview of the parts of your appliance here 1 2 3 8 7 6 4 5 1 Rating plate Rating plate with E number and FD num ber Page 47 The data you need for Customer Service Page 47 1 Depending on the appliance specifications ...

Page 14: ... in the basket If the tableware has not been washed properly clean the spray arm Cleaning the spray arm Page 33 6 Filter system Filter system Page 32 7 Basket Basket Page 19 8 Dispenser for rinse aid Add rinse aid to the dispenser for rinse aid Rinse aid system Page 23 1 Depending on the appliance specifications 6 2 Controls You can use the control panel to configure all functions of your applianc...

Page 15: ...rogramme Page 30 4 Programme sequence display The programme sequence display shows the current cycle of the appli ance e g washing or drying 5 Timer programming1 Setting timer programming Page 29 6 Additional functions1 Additional functions Page 18 7 Rinse aid refill indicator Rinse aid system Page 23 8 Special salt refill indicator Water softening system Page 20 9 Water supply display Display for...

Page 16: ...normal conditions and a water hard ness of 9 20 E Different influen cing factors such as water temperat ure or pipe pressure may result in deviations Programme Use Programme se quence Additional func tions Intensive 70 Dishes Washing pots and pans non fragile table ware and cut lery Level of soiling Removing stub born burned or dried on food remnants con taining starch and protein When using powde...

Page 17: ...ware in the stemware bas ket Level of soiling Removing lightly adhering fresh food rem nants Particularly gentle Pre rinse Cleaning 40 C Intermediate rinse Final rinse 60 C Drying ExtraDry Additional func tions Page 18 Quick 45 Dishes Cleaning delic ate tableware cutlery temper ature sensitive plastics and glasses Level of soiling Removing lightly adhering fresh food rem nants Time optimised Clean...

Page 18: ... available depending on the appliance configur ation Additional func tion Use Hygiene To ensure a higher hygiene status for the appliance and dishes the temperature is raised and maintained for an extra long period Especially suit able for clean ing chopping boards or baby bottles Additional func tion Use Continuous use of this function in creases the hygiene status This will in crease the run nin...

Page 19: ...ket always without sorting it and with the sharp points downwards 9 3 Folding prongs Use the folding prongs to position tableware securely e g plates You can fold the prongs down to po sition pans bowls and glasses better 1 Folding down prongs1 If you do not need the prongs fold them down 1 Push the lever forwards and fold down the prongs 1 2 2 To use the prongs again fold them back up a The prong...

Page 20: ...water or other residues we recommend you operate the appliance without tableware before using it for the first time Tip You can change these settings and other Basic settings Page 31 at any time 11 Water softening sys tem Hard water leaves limescale on the tub and tableware and parts of the appliance may become blocked To ensure good dishwashing results you can treat the water with special salt an...

Page 21: ... for special salt just before the pro gramme starts The amount of spe cial salt required depends on the wa ter hardness the higher the water hardness the greater the amount of special salt required ATTENTION Detergent may damage the water softening system Only fill the dispenser of the water softening system with special dish washer salt Special salt can damage the tub due to corrosion To make sur...

Page 22: ...hed off and the salt refill indic ator is deactivated 11 5 Regeneration of the wa ter softening system In order to obtain fault free function of the water softening system the appli ance performs reheating of the water softening system at regular intervals Regeneration of the water softening system takes place before the end of the main rinse cycle in all pro grammes It will increase the run time ...

Page 23: ...he max mark max 3 If rinse aid spills out remove it from the tub Spilled rinse aid can cause ex cessive frothing during the wash cycle 4 Close the lid of the dispenser for rinse aid a The lid clicks into position 12 2 Setting the amount of rinse aid If there are streaks or water marks on tableware change the amount of rinse aid 1 Press 2 Press and hold 3 Turn the programme selector until flashes 4...

Page 24: ...dding Special salt Page 21 and Rinse aid Page 23 separately Modern powerful detergents mainly use a low alkaline formulation with enzymes Enzymes break down starch and remove protein Oxygen based bleaching agents are generally used to remove coloured marks e g tea or ketchup Note Follow the manufacturer s in structions for each detergent Detergent Description Tabs Tabs are suitable for all cleanin...

Page 25: ... recommend using special salt and rinse aid from a wa ter hardness of 17 E If you are us ing combined detergent the washing programme is adjusted automatically to ensure the best possible washing and drying result 13 2 Unsuitable detergents Do not use detergent which could cause damage to the appliance or present a risk to health Detergent Description Hand wash ing up liquid Hand washing up li qui...

Page 26: ...tergent follow the manufac turer s instructions and quantities for dosage in the detergent dis penser 3 Close the lid of the detergent dis penser a The lid clicks into position a The detergent dispenser will open automatically at the optimum time during the programme Powder or liquid detergent will spread around the washing tank and dissolve there Tablets will fall into the appli ance and dissolve...

Page 27: ...hly acidic cleaning solutions in par ticular commer cial or industrial cleaners are not safe to use in the dishwasher with aluminium If you are using highly caustic al kaline or highly acidic cleaning agents in partic ular commercial or industrial cleaning agents do not put alu minium parts in the dishwasher interior The water tem perature of the programme is too high Select a pro gramme with lowe...

Page 28: ...t in them Do not block the spray arm so it can still turn 14 3 Removing tableware WARNING Risk of injury Hot tableware can cause burns to the skin When hot tableware is sensitive to shock may crack and can result in injury When the programme has ended do not empty the appliance until the tableware has cooled down for a while Check the washing tank and ac cessories for soiling and clean if necessar...

Page 29: ...epend on the pro gramme selected Press the button for the relevant additional function a The additional function is set and the additional function button flashes 15 5 Setting timer programming1 You can delay the start of the pro gramme by 3 6 or 9 hours 1 Press repeatedly until the relev ant display lights up 2 To activate timer programming press Note To deactivate timer program ming press repeat...

Page 30: ...as already started you will need to can cel it first Press for approx 3 seconds a The programme is cancelled and ends after approx 1 minute 15 9 Switching off appliance 1 Please note the information on Safe use Page 9 2 Press 3 To prevent damage from dripping water turn the water tap off tight not applicable to appliances with Aqua Stop Tip If you press during the wash cycle the programme currentl...

Page 31: ...ased This may increase the run time slightly Note Please take care with delicate tableware Setting Intensive dry ing Page 31 1 Factory setting may vary according to model Setting Intensive drying 1 Press 2 Press and hold 3 Turn the programme selector until flashes 4 Release the button 5 Turn the programme selector until the right level has been set If the LED lights up Intensive drying is switched...

Page 32: ...ning products Only use suitable cleaning products to clean your appliance Safe use Page 9 17 4 Tips on appliance care Follow the tips on appliance care to make sure your appliance functions properly at all times Action Benefit Wipe the door seals the front of the dishwasher and the control panel regularly using a damp cloth and wash ing up liquid This ensures the parts of the appli ance will remai...

Page 33: ...assemble the filter system Make sure that the locking catches on the coarse filter click into posi tion 7 Insert the filter system into the ap pliance and turn the coarse filter clockwise Make sure that the arrow markings match up 17 6 Cleaning the spray arm Limescale and soiling in the dish washing water may block the nozzles and bearing of the spray arm Clean the spray arm regularly 1 Pull up th...

Page 34: ...l connection cable which is available from the manufacturer or his Customer Service Fault Cause and troubleshooting Appliance door will not open or cannot be opened easily Childproof lock is activated Open the appliance door Page 28 Fault Cause and troubleshooting Display for water sup ply lights up Supply hose is kinked Install the supply hose without kinks Water tap is turned off Turn on the wat...

Page 35: ...iphon and open if ne cessary Cover of the wastewater pump is loose Secure the cover of the Wastewater pump Page 45 so it clicks into position Display Check water supply flashes A technical fault is present 1 Press 2 Unplug the appliance or switch off the fuse 3 Wait at least 2 minutes 4 Insert the mains plug of the appliance in a socket or switch on the fuse 5 Switch the appliance on 6 If the prob...

Page 36: ...ngle where possible The combined detergent used has a poor drying per formance 1 Use rinse aid to improve drying performance 2 Use a different combined detergent with a better drying performance Extra Dry not activated to improve drying perform ance Activate Extra Dry Tableware removed too early or drying process not yet ended 1 Wait until the programme ends 2 Only remove tableware 30 minutes afte...

Page 37: ...ient space in between The spray jets must reach the surfaces of the table ware 2 Avoid points of contact Spray arm rotation is blocked Arrange tableware so that it does not obstruct spray arm rotation Spray arm nozzles are blocked Clean the Spray arms Filters are soiled Clean the filters Cleaning filters Page 32 Filters are inserted incorrectly and or not engaged 1 Insert the filters properly Filt...

Page 38: ...ort programme Dis solving time of the tab is not attained Select a more intensive Programme or use Powder detergent Page 24 Washing effect and dissolving performance are re duced after a prolonged storage time or detergent is very lumpy Change your detergent Page 24 Water marks on plastic parts Due to laws of physics droplet formation on plastic surfaces is unavoidable After drying water marks are...

Page 39: ... or add special salt 3in1 organic eco detergent is not effective enough Set the Water softening system Page 20 to the water hardness and use separate detergents pro prietary detergent special salt rinse aid Too little detergent is being used Increase the amount of detergent used or change Detergent Page 24 Washing programme selected too weak Select a more intensive washing programme Tea residue or...

Page 40: ...ottom The formation of films is due to ingredients of food remnants and tap water limescale soaplike 1 Check the setting of the water softening system 2 Add special salt Adding special salt Page 21 3 If you are using combined detergents tabs activ ate the water softening system Follow the information about detergents Information on detergents Page 25 Plastic parts inside the appliance are discol o...

Page 41: ...able for dishwashers Use dishwasher proof glasses Glasses are usually only suitable for use in a dish washer i e long term wear or long term changes must be expected Avoid a lengthy steam phase standing time after wash cycle ends Use a programme with a lower temperature Set the softening system to the water hardness Use detergent with a glass protection component Rust spots on cutlery Cutlery is n...

Page 42: ...ect special salt tablets Do not use special salt tablets Refill indicator for spe cial salt does not light up Water softening system is switched off Setting the water softening system Page 21 Refill indicator for rinse aid lights up Insufficient rinse aid 1 Add Rinse aid Page 23 2 Set the amount of rinse aid to be dispensed Refill indicator for rinse aid does not light up Rinse aid system is switc...

Page 43: ...rly Close the appliance door Power and or water supply has been interrupted 1 Check the power supply 2 Check the water supply Top basket is pressing against inner door and pre venting appliance door from being closed securely Check whether the rear panel of the appliance is being pressed in by a socket or hose holder that has not been removed Arrange the tableware so that no parts project bey ond ...

Page 44: ...tallation No appliance fault present Does not affect functioning of the appli ance Can only be remedied in the domestic installation Knocking or rattling noise Spray arm is striking tableware Arrange tableware so that the spray arms do not strike tableware With a small load the water jets directly strike against the tub Distribute the tableware evenly Load the appliance with more tableware Light i...

Page 45: ...Use a sponge if necessary 5 Loosen the screws on the pump cover Torx T 20 6 Pull up and remove the pump cover 7 Remove any remnants of food and foreign bodies in the interior 8 Insert the pump cover press down and screw firmly in place 9 Install the filter system 10 Insert the basket 19 Transportation stor age and disposal You can find out here how to prepare your appliance for transportation and ...

Page 46: ...f the water tap 10 To empty the residual water out of the appliance detach the supply hose and let the water drain out 19 4 Disposing of old appli ance Valuable raw materials can be re used by recycling WARNING Risk of harm to health Children can lock themselves in the appliance thereby putting their lives at risk With redundant appliances unplug the power cord Then cut through the cord and damage...

Page 47: ...ice is free of charge Detailed information on the warranty period and terms of warranty in your country is available from our after sales service your retailer or on our website If you contact Customer Service you will require the product number E Nr and the production number FD of your appliance The contact details for Customer Ser vice can be found in the enclosed Customer Service directory or o...

Page 48: ... You can find more information about your model online at https eprel ec europa eu 1 This web address is linked to the official EU EPREL product database Please then follow the instructions on searching for the model The model identifier is made up of the charac ters before the slash in the product number E Nr on the rating plate Al ternatively you can also find the model identifier in the first l...

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Page 52: ...for help You ll find it here Expert advice for your Bosch home appliances help with problems or a repair from Bosch experts Find out everything about the many ways Bosch can support you www bosch home com service Contact data of all countries are listed in the attached service direct ory 9001707711 9001707711 020118 550 EA en BSH Hausgeräte GmbH Carl Wery Straße 34 81739 München GERMANY www bosch ...

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