Troubleshooting
en-us
37
Dishes not dry. Rinse aid dispenser
9*
is empty
or incorrect rinse aid amount is set.
Add rinse aid or adjust setting - the use of
rinse agent improves drying, use the Auto
cycle, use the Sanitize option.
Extra Dry heat option not chosen.* Activate Extra Dry heat option.*
Water collected in depressions on
the dishes and silverware.
Arrange dishes in upper rack to slope so
water can drain.
Door was opened or dishes
removed before wash cycle was
completed.
Wait until wash cycle ends before opening
door or removing dishes.
Plastics don’t absorb heat like
cutlery or china and don’t dry as
well.
Use more intensive wash cycles (with hotter
rinse water) or activate Extra Dry heat
option.*
Silverware not arranged properly in
the silverware basket or top rack.
Arrange silverware properly and separate
them so they don’t contact each other.
Odor
Note:
Water
testing is done
in the factory.
Occasionally
water may still
appear in
dishwasher at
purchase which
may create an
odor.
Food debris in the dishwasher
sump and door seal.
Clean sump filters, sump and door seal as
needed.
Food debris left on dishes too long. Run dishwasher more frequently.
Not using rinse aid or using
improper detergent.
Use rinse aid and the proper detergent.
Residual standing water in the
sump.
Make sure previous wash cycle has finished.
Drain line is clogged or drain hose
is kinked, clogged or blocked. Or
drain hose was not installed with a
high loop.
Unclog drain line or replace drain hose. Be
sure drain hose is installed with high-loop.
Note:
If odor still persists, run the Normal/
Regular cycle until it flushes and interrupt
the cycle and place an 8 oz. cup of distilled
white vinegar solution on the upper rack and
then finish the cycle.
Dishwasher
isn’t filling with
water (or
“Check water
supply” display
occurs)
Water supply hose is kinked.
Install new supply hose (without kinks).
Previous wash cycle was not
completed or current wash cycle
was interrupted.
Complete wash cycle or reset dishwasher.
Delay start or Child lock may be
activated.
Reset Delay start or Child lock functions
(refer to the appropriate sections in this
manual).
Water supply line is clogged.
Unclog water line.
Water supply was turned off.
Turn on water supply.
Fascia panel is
discolored or
scratched.
Panel was cleaned with
bleach-based wipes or abrasive
cleaners/cleaning pads.
Use mild detergents with soft damp cloth.
Summary of Contents for SHPM78W54N
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