Bosch SHP88PZ55N Operating Instructions Manual Download Page 47

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Troubleshooting

en-us

Troubleshooting

Troubleshooting

Dishwashers may occasionally

exhibit problems that are unrelated to

a malfunction of the dishwasher itself.

The following information may help

you with a dishwasher problem

without involving a repair

professional.

Problem

Cause

Action

Error code

“

‚‰

is lit.

Supply hose kinked.

Install supply hose without kinks.

Water supply turned off.

Turn on the water supply.

Water supply line is clogged.

Unclog water line.

Error code

“

ƒƒ

is lit.

Water in sump since sump filters

are dirty or blocked.

Clean filters.

Error code

“

ƒ…

is lit.

Drain line is clogged.

Unclog drain line.

Drain hose is kinked, clogged or

blocked.

Replace drain hose.

Drain pump impeller (vanes) is

clogged or blocked.

Remove drain pump cover, clean around

pump impeller and replace cover.

Drain pump cover was loose.

Lock drain pump cover into place in the

sump.

Error code

“

ƒ†

is lit.

Drain pump is blocked or pump

cover is loose.

Clean drain pump and lock drain pump

cover into place in the sump.

Error code

“

ƒˆ

is lit.

Supply voltage too low (less than

98 volts).

Not a dishwasher fault; have the supply volt-

age and electrical installation checked.

A different

error code is

indicated on

the digital dis-

play.

(

“

‹‚

“

„‹

)

A technical fault has probably

occurred.

Switch off dishwasher with the On/Off

switch

(

. After a short time restart the

dishwasher.

If the problem recurs, turn off the tap and

pull out the power supply plug.

Call customer service and mention the error

code.

Summary of Contents for SHP88PZ55N

Page 1: ...en us Operating instructions Dishwasher SHP88PZ55N SHV88PZ53N SHX88PZ55N SHXM63WS5N ...

Page 2: ...2 ...

Page 3: ...ses of Damage 11 Getting Started 12 Water softening system special salt 15 Rinse Aid 18 Loading the Dishwasher 20 Detergent 31 Dishwasher Cycles 33 0Dishwasher Cycle Options 34 1Operating the Dishwasher 37 2Care and Maintenance 42 3Troubleshooting 47 4Customer Service 54 Statement of Limited Product Warranty 55 ...

Page 4: ...OOLQJ RXW WKH SURGXFW UHJLVWUDWLRQ FDUG HQFORVHG ZLWK RXU QHZ XQLW ZZZ ERVFK KRPH FRP XV 86 RU ZZZ ERVFK KRPH FD DQDGD 7R OHDUQ PRUH DERXW RXU GLVKZDVKHU DQG DYDLODEOH DFFHVVRULHV DV ZHOO DV PDQ RWKHU WRS TXDOLW RVFK DSSOLDQFHV YLVLW RXU ZHE VLWH DW 7KLV PDQXDO ZDV ZULWWHQ ZLWK RXU VDIHW DQG FRQYHQLHQFH LQ PLQG DQG WKH LQIRUPDWLRQ FRQWDLQHG KHUHLQ LV YHU LPSRUWDQW H KLJKO UHFRPPHQG WKDW RX UHDG WK...

Page 5: ...a result of non observance of this warning 9 CAUTION This indicates that minor or moderate injuries may occur as a result of non observance of this warning NOTICE This indicates that damage to the appliance or property may occur as a result of non compliance with this advisory Note This alerts you to important information and or tips ...

Page 6: ...s injury or death Do not use the dishwasher in any way not covered in this manual or for any purpose other than those explained in the following pages 9 WARNING RISK OF INJURY Severe injury and or product damage could result from the use of unauthorized service technicians or non original replacement parts All repairs must be performed by an authorized service technician using only original equipm...

Page 7: ...n of the dishwasher Use and Care manual for instructions on how to properly clean your dishwasher 9 WARNING HEALTH HAZARD Never use harsh chemicals to clean your dishwasher Some bleach based products can damage your dishwasher and may present health hazards GROUNDING INSTRUCTIONS This appliance must be grounded to a metal permanent wiring system or an equipment grounding conductor must be run with...

Page 8: ...ck the manufacturer s recommendations Do not operate your dishwasher unless all enclosure panels are in place Do not tamper with or override controls and interlocks Do not abuse sit or stand on the door or dish racks of the dishwasher 9 WARNING RISK OF INJURY To avoid risk of injury always use caution when opening the door during or following a wash cycle as hot water or steam may escape Do not fu...

Page 9: ...washer Note To avoid dishwasher damage do not allow water to remain in your dishwasher systems through extended periods of freezing temperatures Freezing temperatures can damage the water fill valve and potentially other components of your dishwasher NOTICE It is highly recommended for the end user to become familiar with the procedure to shut off the incoming water supply and the procedure to shu...

Page 10: ...g This product may contain a chemical known to the State of California which can cause cancer or reproductive harm Therefore the packaging of your product may bear the following label as required by California DQFHU DQG 5HSURGXFWLYH DUP ZZZ 3 DUQLQJV FD JRY 67 7 2 251 352326 7 21 51 1 51 1 ...

Page 11: ...ipes can cause stainless steel doors and tubs to rust Using harsh chemicals e g bleach abrasive cleaners scouring pads metal or plastic or abrasive cloths paper towels can damage your dishwasher s exterior door panel fascia panel and buttons To avoid dishwasher damage do not load the dishwasher with paper products plastic bags packing materials or anything other than normal dishwasher safe dishwar...

Page 12: ...g Started 12 Getting Started GettingStartedAppliance overview The dotted lines show optional features which may or may not be included with your dishwasher ZDMFT 0O 0GG 4UBSU 3FTFU TFD 0QUJPOT ZDMF 4UBUVT 5HVHW VHF ...

Page 13: ...cle options P Start button 1 Interior light 1 Third rack 12 Upper rack 1 Upper spray arm 1B Detergent tab tray 1R Zeolite outlet cover zeolite container 1Z Lower spray arm 1b Dispenser for special salt 1j Filters 9 Silverware basket 9 Lower rack 92 Rinse aid dispenser 9 Detergent dispenser 9B Lock for detergent dispenser 9J Rating plate Cycle time remaining Add Rinse Aid Lights up when rinse aid i...

Page 14: ...ing Multi tabs select the lowest setting Rinse aid Amount of rinse aid affects drying When using Multitabs select setting 0 š Intensive drying š š š Off Improved drying for glasses and plasticware Cycle completion signal ƒ Signal sounds when wash cycle is complete Info light On Light is projected to signal an active wash cycle Auto power off ƒ Dishwasher switches off automatically after wash cycle...

Page 15: ...ed test strip If purchasing a different test strip follow manufacturers instructions 1 Run the water at the kitchen sink for 5 minutes 2 Dip the end of the test strip with the colored squares into the tap water for 1 second and shake off excess water 3 After one minute compare the test strip to the chart below and determine the Dishwasher Water Softener setting 4 Adjust the dishwasher Water Soften...

Page 16: ...l display 8 salt should be topped off Always refill with special salt immediately before switching on the appliance This ensures that overrun special salt solution is immediately washed out and does not corrode the rinsing tub NOTICE Detergent will destroy the water softening system Never pour detergent into the salt dispenser Top off the salt as follows 1 Undo the screw plug on the dispenser 1b 2...

Page 17: ...ofteningsystemIf the use of combined detergents with a salt component impairs the low salt indicator on the digital display 8 the low salt indicator can be switched off Proceed as described under Setting water softening system and set the value to The water softening system and salt refill indicator are now switched off ...

Page 18: ...Wipe up any spills with a damp cloth 1 Open the rinse aid dispenser 92 by pressing on the latch of the lid and pull it open 2 Add liquid rinse aid to the dispenser 92 until it is full Do not overfill Avoid spilling into air vent hole 3 Close the lid Lid must be fully closed until it clicks in order to seal 4 Wipe up any excess rinse aid that may have puddled when the dispenser reservoir is full Th...

Page 19: ... Press the function key until the display 8 shows 4 Press the function key 3 to select the desired setting 5 Press the Start button P to save the setting Turning off rinse aid indicator Proceed as described in the section Setting the amount of rinse aid used and set value to The rinse aid indicator is now turned off NOTICE Using no rinse aid or setting the dispenser to may result in longer cycle t...

Page 20: ... or become yellow Non stick Coat ings Apply a light coating of veg etable oil to non stick sur faces after drying Plastics Makesuretheplasticwareis dishwasher safe Stainless Steel Sterling Silver and Silver Plates Load these so they do not come in contact with other metals stainless steel dish washer tub walls or the inner door Not Recommended Acrylic Crazing or small cracks throughout the acrylic...

Page 21: ...mal dishwasher safe dishware and kitchenware Loading the upper rack Ensure items do not protrude through the bottom of the racks and block the spray arms Note When pushing the upper rack 12 into the dishwasher push it until it stops against the back of the tub so the upper rack spray arm 1 connects to the water supply at the back of the tub Do not push racks in using the door Loading the lower rac...

Page 22: ...ck 12 place setting suggested loading pattern Alternate loading pattern Alternate loading pattern with pots and pans For best results load large items face down in the lower rack Loading patterns for upper rack 12 place setting suggested loading with My Way Rack ...

Page 23: ...ware basket Place knives and sharp utensils with their handles up and forks and spoons with their handles down If large or oddly shaped items are loaded in the silverware basket be sure they do not nest together 9 WARNING RISK OF INJURY The sharp points and edges of knives and other sharp utensils can cause serious injury Load knives and other sharp utensils with edges down Do not allow children t...

Page 24: ... tab on one basket can slip into the notch on the other basket Push the two halves in opposite directions until they click Note The silverware basket lid may also be folded downward in order to leave the basket open This dishwasher is equipped with a silverware drawer that should accommodate most silverware loading needs However if you are washing while the silverware drawer has been removed or wi...

Page 25: ...cycle ends Open the door slightly and allow dishes to cool for a few minutes before unloading Note Dishes are more likely to chip when unloading before cooling When unloading the dishwasher to prevent water from dripping onto dry dishes unload the lower rack 9 first Next unload the silverware basket 9 followed by the upper rack 12 and then the third rack if equipped 1 Salad fork 2 Teaspoon 3 Dinne...

Page 26: ... it up Note Check spray arm for clearance after adjustment Rack accessories Flip tines The upper and lower rack are fitted with flip tines that can be folded down depending on what you may need to load in the rack Lower rack flip tines To fold down pull flip tine gently forward and release it from the notch Push the flip tine downward To fold up push flip tines into an upright position until the h...

Page 27: ...hey also serve as stemware supports Loading patterns for upper rack on page 22 Extra tall item sprinkler If an item is too tall to be placed in the lower rack 9 even with the upper rack 12 in the raised position remove the empty upper rack 12 by pulling it out of the dishwasher until it stops Pull the front of the rack upward and outward until the rack will not slide out anymore Then lift it up an...

Page 28: ...ot reinstall the upper rack 12 without removing the extra tall item sprinkler B optional feature which may or may not be included with your dishwasher Removing Installing third rack Removing third rack 1 1 Pull out third rack all the way 1 2 Lift upper rollers over the stopper hooks of both rails 2 3 Pull third rack out forward and upward so that the holding hooks and the lower rollers of the rack...

Page 29: ... of the third rack 2 3 Slide third rack in and lift the upper rollers over the front stopper hooks of both rails 3 4 Push in third rack 4 Removing Installing upper rack with Rackmatic Removing upper rack 12 1 Pull out upper rack all the way 1 2 Lift front rollers over the stopper hook of the rail 2 3 Pull out upper rack forwards and upwards so that the upper and lower rollers of the rack slide ove...

Page 30: ... all the way 1 2 Insert upper rack at an angle Make sure that the stopper hooks of both rails slide in between the upper and lower rollers on the rear side of the rack 2 3 Slide upper rack in and lift the upper rollers over the front stopper hooks of both rails 3 4 Push in upper rack 4 ...

Page 31: ...ill clean most loads The detergent dispenser cup has lines that measure detergent to 1 tablespoon 15 ml and 1 75 tablespoons 25 ml 3 tablespoons 45 ml of detergent will completely fill the detergent dispenser Note If you do not know the hardness of your water supply use 15 ml of detergent Increase the amount if necessary to the least amount required to get your kitchenware clean Use the measuring ...

Page 32: ...enser 9 Pour detergent into the dry detergent dispenser 9 only Add detergent Do not overfill the detergent dispenser Dosage see manufacturer s instructions on the packaging 3 Close the lid by placing the finger on the lid as shown Slide the lid closed until it clicks The detergent dispenser will open automatically at the ideal time for the set cycle The powder or liquid detergent is distributed in...

Page 33: ...uto Smartest cycle with most flexible soil sensing which is ideal for mixed dishware and food soils all Glass Best for delicate dishes and glasses the Glass cycle lowers temperature and cycle length to decrease energy usage Delay Half Load Extra Dry Extra Scrub Normal see note at bot tom of table Recommended for daily regular or typical use to completely wash a full load of nor mally soiled dishes...

Page 34: ...obtain a defined disinfecting performance Continuous use of this function increases the hygiene status This additional option is ideal for cleaning items such as chopping boards and baby bottles Using the Sanitize option may also improve drying The cycle time and energy usage may be increased CrystalDry Patented CrystalDry technology thoroughly dries dishes and plastics such as baby bottles and fo...

Page 35: ...mpacted Heavy Auto Glass Normal Speed60 Rinse Cycle time min 110 135 105 129 75 85 130 145 60 9 Water usage gal L 4 9 6 4 18 6 24 2 3 4 6 4 13 1 24 5 2 4 3 9 9 0 14 6 2 5 5 5 9 6 21 3 8 14 3 1 1 4 1 Wash temp F C 151 160 66 71 127 140 53 60 113 122 45 50 113 136 45 58 122 50 in coming Rinse temp F C 151 66 136 58 122 50 136 58 158 70 in coming Half Load Cycle time min 114 95 105 70 80 100 115 N A ...

Page 36: ...A Water usage gal L 4 9 6 4 18 6 24 2 3 4 6 4 12 9 24 1 N A 2 5 5 5 9 6 21 N A N A Rinse temp F C 162 72 162 72 N A 162 72 N A N A Extra Scrub Cycle time min 125 150 120 145 90 100 145 160 N A N A Water usage gal L 4 9 6 4 18 6 24 2 3 5 6 4 13 13 24 1 2 4 3 8 9 0 14 6 2 5 5 5 9 6 21 N A N A Rinse temp F C 151 66 136 72 122 50 136 58 N A N A CrystalDry Cycle time min 140 165 135 159 105 115 160 175...

Page 37: ...ng Start to begin a wash cycle setting Delay time and pressing Start opening the door while Delay time is active opening the door during a wash cycle Note This function cannot be deactivated Operating the touch buttons Buttons are sensitive and should be touched gently Avoid any grease or food particles resting on the buttons as they could activate the dishwasher Wiping and cleaning can also activ...

Page 38: ...e wash cycle time is determined during the wash cycle by the water temperature the amount of dishes as well as the degree of soiling and may vary depending on the selected wash cycle Delay Start You can delay the start of the cycle in one hour increments up to 24 hours To set Delay start 1 Open the door and press the On Off button Select a cycle 2 Press the Delay button from the wash cycle options...

Page 39: ...ngth of time the control panel stays illuminated after the cycle is complete To save energy the recommended setting is This setting can be adjusted from to ƒ To change the setting 1 Open the door 2 Press On Off button 3 Hold down function key and press Start button P until the display 8 shows x or š x x can be any number 4 Release both buttons The indicator of function key flashes and the display ...

Page 40: ...art button again and close the appliance door Cancel a cycle Reset 1 Open the door and press and hold Start button P for approximately 3 seconds until the display reads then close door again 2 Wait about 1 minute while the dishwasher drains 3 Open the door and press the On Off button Changing the wash cycle When the Start button has been pressed the wash cycle cannot be changed The only way a wash...

Page 41: ...ction key and press Start button P until the display 8 indicates x x can be any number 4 Release both buttons The indicator of function key flashes and the display 8 indicates the factory set value 5 Press the function key 3 to switch the InfoLight feature on or off 6 Press Start button P to save the setting optional feature which may or may not be included with your dishwasher TimeLight Optical d...

Page 42: ...on the stainless steel make sure the rinse aid dispenser is full and functioning properly Clean the door seal regularly with a damp cloth to remove food particles that may collect from normal loading and cause odor A soiled door seal may not seal properly NOTICE Never use a steam cleaner to clean your dishwasher The manufacturer is not liable for any resulting damage Do not use sponges as they cou...

Page 43: ... cleaning performance Your filter system may need to be cleaned when You notice food soils remaining on the filter system or objects trapped in the Large Object Trap A drop in cleaning performance or a gritty film forms on the dishware When washing normally attached food soils that have been scraped before loading in a household that runs the dishwasher every other day your filter should be cleane...

Page 44: ...ilter system in reverse sequence and lock into place by screwing the Large Object Trap until the marking arrows align Spray arms Check spray arms 1 1Z for grease and limescale deposits If you find such deposits Fill detergent dispenser 9 with detergent and start the appliance without utensils in the cycle with the highest rinsing temperature Wash Cycle Information on page 35 Clean the appliance wi...

Page 45: ...ge if necessary Using a spoon pry off the pump cover until it clicks then grip the cover and pull upward until it resists and then pull forward Check inner compartment and remove any foreign objects 9 WARNING Use caution when removing parts for cleaning as some debris may be sharp Place cover in the original position press down and engage Reinstall filters Note The drain pump will not work properl...

Page 46: ...to the dishwasher Do not leave soiled dishware in unit and leave door slightly open During colder weather please follow the instructions for winterizing your unit below Winterizing your unit NOTICE If your dishwasher will be unused for a period of time in a location that experiences freezing temperatures holiday home or through a vacation period have your dishwasher winterized by a professional se...

Page 47: ...kinked clogged or blocked Replace drain hose Drain pump impeller vanes is clogged or blocked Remove drain pump cover clean around pump impeller and replace cover Drain pump cover was loose Lock drain pump cover into place in the sump Error code ƒ is lit Drain pump is blocked or pump cover is loose Clean drain pump and lock drain pump cover into place in the sump Error code ƒˆ is lit Supply voltage...

Page 48: ...d Reset Delay start or Child lock functions refer to the appropriate section in this man ual Delay Start on page 38 The door may have been closed without selecting a wash cycle Select a wash cycle and close the door Water supply may not be turned on or connected Check and turn on water supply Wash cycle won t resume after door was opened and closed The door has been open for more than 4 seconds af...

Page 49: ...ay arm nozzles and filters of all debris and obstructions Spray arms on page 44 Little or no water spray due to clogged or misaligned filters 1j Clean filters and make sure they re installed correctly Filter components on page 43 Dishes are nested or placed too closely together and racks are over filled Space dishes apart so spray jets can reach the surface of the dishes and dishes don t contact e...

Page 50: ...ar in dish washer at pur chase which may create an odor Food debris in the dishwasher sump and door seal Clean sump filters sump and door seal as needed Care and Maintenance on page 42 Food debris left on dishes too long Run dishwasher more frequently Not using rinse aid or using improper detergent Use rinse aid and the proper detergent Residual standing water in the sump Make sure previous wash c...

Page 51: ...er interior and racks wheels squeak from lime scale deposits in hard water Use a dishwasher cleaner every few months If dishwasher has a water softener increase the setting Hard water kept 3 in 1 detergent or Eco detergent from being effective Use separate dishwasher detergent rinse aid and dishwasher softener salt if dish washer has a softener Under dosing of detergent Use more detergent or chang...

Page 52: ...lor normally which is not due to the dishwasher Rinse temperature is too low Select more intensive wash cycles with higher washing temperatures Dishes pre cleaned too well so dishwasher defaults to a less inten sive wash cycle and stubborn soil ing isn t removed Do not pre rinse dishes and remove only large food deposits Detergent resi due in tub detergent dis penser or detergent tab tray Detergen...

Page 53: ...not shut Cover guides are blocked by sticky detergent residue Remove detergent residue Detergent on page 31 Unable to select desired cycle Previous cycle not finished Operating the Dishwasher on page 37 Touch sensi tive keys not activating eas ily or activating without being touched Water or other liquid on the surface Wiping the fascia with a wet cloth may cause unwanted activation Wipe the fasci...

Page 54: ...and are not pleased with the service you have received please take the following steps until the problem is corrected to your satisfaction 1 Call us at 1 800 944 2904 2 Contact Customer Service from our web site www bosch home com us or www bosch home ca 3 Contact your installer or the Bosch Authorized Service Contractor in your area 4 Write us BSH Home Appliances Corporation 1901 Main Street Irvi...

Page 55: ...stalled tolled extended or suspended for any reason whatsoever This Product is also warranted to be free from cosmetic defects in material and workmanship such as scratches of stainless steel paint porcelain blemishes chip dents or other damage to the finish of the Product for a period of thirty 30 days from the date of purchase or closing date for new construction This cosmetic warranty excludes ...

Page 56: ...LLY BECOME NULL AND VOID Authorized service providers are those persons or companies that have been specially trained on BSH products and who possess in the opinion of BSH a superior reputation for customer service and technical ability note that they are independent entities and are not agents partners affiliates or representatives of BSH Notwithstanding the foregoing BSH will not incur any liabi...

Page 57: ...ach you how to use the Product or visits where there is nothing wrong with the Product correction of installation problems you are solely responsible for any structure and setting for the Product including all electrical plumbing or other connecting facilities for proper foundation flooring and for any alterations including without limitation cabinetry walls floors shelving etc and resetting of br...

Page 58: ...ll be effective unless authorized in writing by an officer of BSH Home Appliances Corporation How to Obtain Warranty Service TO OBTAIN WARRANTY SERVICE FOR YOUR PRODUCT YOU SHOULD CONTACT THE NEAREST BSH AUTHORIZED SERVICE CENTER OR CALL 1 800 944 2904 ...

Page 59: ......

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Bosch SHP88PZ55N, Operating Instructions Manual

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