Bosch SHP878 Series Operating Instructions Manual Download Page 46

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Troubleshooting

Dishwasher

runs a long

time.

Incoming water is not warm

enough.

Before starting a cycle, run hot water faucet

at the sink closest to the dishwasher.

Cycle time depends on wash cycle

chosen and amount of soil on

dishes (dishwasher sensors

increase cycle times to ensure

dishes are clean when heavy soil is

detected).

Scrape food off of dishes and use less

intensive wash cycles.

Rinse aid dispenser

is empty,

or rinse aid setting = 0. Without

rinse aid, wash cycle defaults to

longest time with most number of

washes and rinses.

Add rinse aid and change rinse aid setting

depending on water hardness.

Dishwasher is connected to cold

water supply.

Connect dishwasher to hot water supply.

Dishes aren’t

clean enough

Spray arms are blocked or

misaligned where they cannot

rotate freely.

Make sure spray arms

can

rotate freely.

Little or no water spray due to

clogged spray arm nozzle.

Clean out spray arm nozzles and filters of all

debris and obstructions.

"Spray arms"

on page 43

Little or no water spray due to

clogged or misaligned filters

Clean filters and make sure they’re installed

correctly.

"Filter components"

on page 42

Dishes are nested or placed too

closely together and racks are

overfilled.

Space dishes apart so spray jets can reach

the surface of the dishes and dishes don’t

contact each other.

"Loading the

Dishwasher" on page 17

Improper or ineffective wash cycle

or detergent used.

Choose a more intensive wash cycle and

use appropriate dishwasher detergents.

"Wash Cycle Information" on page 33

Detergent is made less effective

due to hard water.

Install a water softener and choose a more

intensive wash cycle.

Removable

spots or

streaks on

glasses and

silverware.

Too much rinse aid causes streaks

and too little rinse aid can cause

spots.

Add rinse aid and check rinse aid setting

(recommended setting 4-5).

"Rinse Aid"

on page 15

Mineral deposits from hard water.

Install a water softener.

Water from top (3rd) or upper rack

dripped on racks below.

Unload lower rack 1st, upper rack 2nd and

top (3rd) rack last.

Summary of Contents for SHP878 Series

Page 1: ...Dishwasher SHP87P SHX87P SHXM88 SHPM88 SHVM88 SHPM78 SHP878 SHXM78 SHVM78 SHX878 SHV878 en us Operating instructions ...

Page 2: ...2 ...

Page 3: ...INSTRUCTIONS 6 ƒCauses of Damage 11 Getting Started 12 Rinse Aid 15 Loading the Dishwasher 17 Detergent 29 Dishwasher Cycles 31 0Dishwasher Cycle Options 32 1Operating the Dishwasher 36 2Care and Maintenance 41 3Troubleshooting 45 4Customer Service 50 Statement of Limited Product Warranty 51 ...

Page 4: ...OOLQJ RXW WKH SURGXFW UHJLVWUDWLRQ FDUG HQFORVHG ZLWK RXU QHZ XQLW ZZZ ERVFK KRPH FRP XV 86 RU ZZZ ERVFK KRPH FD DQDGD 7R OHDUQ PRUH DERXW RXU GLVKZDVKHU DQG DYDLODEOH DFFHVVRULHV DV ZHOO DV PDQ RWKHU WRS TXDOLW RVFK DSSOLDQFHV YLVLW RXU ZHE VLWH DW 7KLV PDQXDO ZDV ZULWWHQ ZLWK RXU VDIHW DQG FRQYHQLHQFH LQ PLQG DQG WKH LQIRUPDWLRQ FRQWDLQHG KHUHLQ LV YHU LPSRUWDQW H KLJKO UHFRPPHQG WKDW RX UHDG WK...

Page 5: ...a result of non observance of this warning 9 CAUTION This indicates that minor or moderate injuries may occur as a result of non observance of this warning NOTICE This indicates that damage to the appliance or property may occur as a result of non compliance with this advisory Note This alerts you to important information and or tips ...

Page 6: ...s injury or death Do not use the dishwasher in any way not covered in this manual or for any purpose other than those explained in the following pages 9 WARNING RISK OF INJURY Severe injury and or product damage could result from the use of unauthorized service technicians or non original replacement parts All repairs must be performed by an authorized service technician using only original equipm...

Page 7: ...n of the dishwasher Use and Care manual for instructions on how to properly clean your dishwasher 9 WARNING HEALTH HAZARD Never use harsh chemicals to clean your dishwasher Some bleach based products can damage your dishwasher and may present health hazards GROUNDING INSTRUCTIONS This appliance must be grounded to a metal permanent wiring system or an equipment grounding conductor must be run with...

Page 8: ...ck the manufacturer s recommendations Do not operate your dishwasher unless all enclosure panels are in place Do not tamper with or override controls and interlocks Do not abuse sit or stand on the door or dish racks of the dishwasher 9 WARNING RISK OF INJURY To avoid risk of injury always use caution when opening the door during or following a wash cycle as hot water or steam may escape Do not fu...

Page 9: ...washer Note To avoid dishwasher damage do not allow water to remain in your dishwasher systems through extended periods of freezing temperatures Freezing temperatures can damage the water fill valve and potentially other components of your dishwasher NOTICE It is highly recommended for the end user to become familiar with the procedure to shut off the incoming water supply and the procedure to shu...

Page 10: ...g This product may contain a chemical known to the State of California which can cause cancer or reproductive harm Therefore the packaging of your product may bear the following label as required by California DQFHU DQG 5HSURGXFWLYH DUP ZZZ 3 DUQLQJV FD JRY 67 7 2 251 352326 7 21 51 1 51 1 ...

Page 11: ...ipes can cause stainless steel doors and tubs to rust Using harsh chemicals e g bleach abrasive cleaners scouring pads metal or plastic or abrasive cloths paper towels can damage your dishwasher s exterior door panel fascia panel and buttons To avoid dishwasher damage do not load the dishwasher with paper products plastic bags packing materials or anything other than normal dishwasher safe dishwar...

Page 12: ...g Started 12 Getting Started GettingStartedAppliance overview The dotted lines show optional features which may or may not be included with your dishwasher ZDMFT 0O 0GG 4UBSU 3FTFU TFD 0QUJPOT ZDMF 4UBUVT 5HVHW VHF ...

Page 13: ...on H Wash cycle options P Start button 1 Interior light 1 Third rack 12 Upper rack 1 Upper spray arm 1B Detergent tab tray 1J Vent hole 1R Zeolite outlet cover zeolite container 1Z Lower spray arm 1b Dispenser for special salt 1j Filters 9 Silverware basket 9 Lower rack 92 Rinse aid dispenser 9 Detergent dispenser 9B Lock for detergent dispenser 9J Rating plate Cycle time remaining Add Rinse Aid L...

Page 14: ... aid Amount of rinse aid affects drying When using Multitabs select setting 0 š Intensive drying š š š Off Improved drying for glasses and plasticware Cycle completion signal ƒ Signal sounds when wash cycle is complete Info light On Light is projected to signal an active wash cycle Auto power off ƒ Dishwasher switches off automatically after wash cycle is complete TimeLight ƒ While a wash cycle is...

Page 15: ...Wipe up any spills with a damp cloth 1 Open the rinse aid dispenser 92 by pressing on the latch of the lid and pull it open 2 Add liquid rinse aid to the dispenser 92 until it is full Do not overfill Avoid spilling into air vent hole 3 Close the lid Lid must be fully closed until it clicks in order to seal 4 Wipe up any excess rinse aid that may have puddled when the dispenser reservoir is full Th...

Page 16: ...ons 4 Press the function key until the display 8 shows 5 Press the function key 3 to select the desired setting 6 Press the Start button P to save the setting Turning off rinse aid indicator Proceed as described in the section Setting the amount of rinse aid used and set value to The rinse aid indicator is now turned off NOTICE Using no rinse aid or setting the dispenser to may result in longer cy...

Page 17: ...lor or become yellow Non stick Coatings Apply a light coating of vegetable oil to non stick surfaces after drying Plastics Makesuretheplasticwareis dishwasher safe Stainless Steel Sterling Silver and Silver Plates Load these so they do not come in contact with other metals stainless steel dishwasher tub walls or the inner door Not Recommended Acrylic Crazing or small cracks throughout the acrylic ...

Page 18: ... Refer to the Dishware Materials section for more information about dishware suitability NOTICE To avoid dishwasher damage do not load the dishwasher with paper products plastic bags packing materials or anything other than normal dishwasher safe dishware and kitchenware Loading the upper rack Ensure items do not protrude through the bottom of the racks and block the spray arms Note When pushing t...

Page 19: ... setting suggested loading pattern Alternate loading pattern Alternate loading pattern with pots and pans For best results load large items face down in the lower rack Loading patterns for upper rack 12 place setting suggested loading pattern with third rack cutlery drawer ...

Page 20: ...ate loading pattern with stemware Use supports to load stemware glasses in the upper rack optional feature which may or may not be included with your dishwasher Loading patterns for third rack 12 place setting suggested loading pattern My Way Rack optional feature which may or may not be included with your dishwasher ...

Page 21: ...ature which may or may not be included with your dishwasher The Double Flex silverware basket This basket splits along its length resulting in two halves that may be placed in a variety of positions in the lower rack 9 greatly increasing the lower rack s loading versatility The basket snaps together either side by side or back to back To split the Double Flex silverware basket Grasp the basket and...

Page 22: ... cycle ends Open the door slightly and allow dishes to cool for a few minutes before unloading Note Dishes are more likely to chip when unloading before cooling When unloading the dishwasher to prevent water from dripping onto dry dishes unload the lower rack 9 first Next unload the silverware basket 9 followed by the upper rack 12 and then the third rack if equipped 1 Salad fork 2 Teaspoon 3 Dinn...

Page 23: ... Pull the upper rack out of the dishwasher until it stops 2 To lower the rack push the RackMatic lever inward 3 To raise the rack hold the basket on the sides of the upper rack and lift it up Note Check spray arm for clearance after adjustment With silverware basket Upper rack Lower rack Setting 1 max ø 9 4 in 24 cm 12 6 in 32 cm Setting 2 max ø 10 4 in 26 5 cm 11 8 in 30 cm Setting 3 max ø 11 4 i...

Page 24: ... Upper rack flip tines To fold down push flip tines downward with gentle pressure To fold up push flip tines into an upright position until the holder engages in the notch Third rack The third rack 1 horizontally positions knives spatulas and other oversized tools for improved cleaning and easier loading and unloading Arrange cutlery in third rack as illustrated You can fold down the side shelves ...

Page 25: ...ns for upper rack on page 19 Extra tall item sprinkler If an item is too tall to be placed in the lower rack 9 even with the upper rack 12 in the raised position remove the empty upper rack 12 by pulling it out of the dishwasher until it stops Pull the front of the rack upward and outward until the rack will not slide out anymore Then lift it up and away from the dishwasher until the rollers are c...

Page 26: ...ng tall items such as plastic cutting boards and tall baking sheets on the lower rack s right side or center NOTICE To avoid dishwasher damage do not reinstall the upper rack 12 without removing the extra tall item sprinkler B optional feature which may or may not be included with your dishwasher ...

Page 27: ...e holding hooks and the lower rollers of the rack slide over the stopper hooks of both rails 3 Installing third rack 1 1 Pull out third rack rails all the way 1 2 Insert third rack at an angle Make sure that the stopper hooks of both rails slide in between the holding hooks and the lower rollers of the third rack 2 3 Slide third rack in and lift the upper rollers over the front stopper hooks of bo...

Page 28: ...rds so that the upper and lower rollers of the rack slide over the stopper hooks of both rails 3 Installing upper rack 12 1 Pull out upper rack rails all the way 1 2 Insert upper rack at an angle Make sure that the stopper hooks of both rails slide in between the upper and lower rollers on the rear side of the rack 2 3 Slide upper rack in and lift the upper rollers over the front stopper hooks of ...

Page 29: ...at measure detergent to 1 tablespoon 15 ml and 1 75 tablespoons 25 ml 3 tablespoons 45 ml of detergent will completely fill the detergent dispenser Note If you do not know the hardness of your water supply use 15 ml of detergent Increase the amount if necessary to the least amount required to get your kitchenware clean Use the measuring lines in the detergent dispenser cup as a guide to measure th...

Page 30: ...enser 9 Pour detergent into the dry detergent dispenser 9 only Add detergent Do not overfill the detergent dispenser Dosage see manufacturer s instructions on the packaging 3 Close the lid by placing the finger on the lid as shown Slide the lid closed until it clicks The detergent dispenser will open automatically at the ideal time for the set cycle The powder or liquid detergent is distributed in...

Page 31: ...es and a shorter cycle length Perfect for lightly soiled dishes all Glass Best for delicate dishes and glasses the Glass cycle lowers temperature and cycle length to decrease energy usage Delay Half Load CrystalDry Normal see note at bottom of table Recommended for daily regular or typical use to completely wash a full load of normally soiled dishes all Note In order to obtain optimal performance ...

Page 32: ...itional option is ideal for cleaning items such as chopping boards and baby bottles Sanitized will appear in the display window when sanitation requirements are met Using the Sanitize option may also improve drying There is a slight increase in energy consumption CrystalDry Patented CrystalDry technology thoroughly dries dishes and plastics such as baby bottles and food storage containers Natural ...

Page 33: ...0 135 105 129 75 85 130 135 75 85 60 30 9 Water usage gal L 4 9 6 4 18 6 24 2 3 4 6 4 12 9 24 1 2 4 3 9 9 0 14 6 2 3 5 5 8 8 21 2 4 3 9 18 6 24 6 3 8 14 3 2 8 10 5 1 1 4 1 Wash temp F C 151 160 66 71 127 140 53 60 113 122 45 50 113 131 45 58 113 122 45 50 122 50 113 45 incom ing Rinse temp F C 151 66 136 58 122 50 136 58 122 50 158 70 124 51 incom ing Half Load Cycle time min 114 95 105 70 80 100 ...

Page 34: ...4 5 N A N A N A Rinse temp F C 151 66 136 58 122 50 136 58 122 50 N A N A N A CrystalDry Cycle time min 140 165 135 159 105 115 160 165 105 115 N A N A N A Water usage gal L 4 9 6 4 18 6 24 2 3 4 6 4 12 9 24 1 2 4 3 9 9 0 14 6 2 4 5 5 8 8 21 2 4 3 9 9 0 14 6 N A N A N A Rinse temp F C 153 67 153 67 135 57 153 67 135 57 N A N A N A Eco Cycle time min 105 130 100 110 75 80 110 120 75 80 N A N A N A ...

Page 35: ...e been designed to meet the requirements of Section 6 of the NSF ANSI Standard for Residential Equipment for soil removal and sanitization efficacy There is no intention either directly or indirectly to imply that all cycles have passed sanitization performance tests ...

Page 36: ...e door during a wash cycle Note This function cannot be deactivated AquaSensor The AquaSensor is an optical measuring device which measures the cleanliness of the rinse water The AquaSensor is used according to the wash cycle If the AquaSensor is active clean rinse water can be transferred to the next rinse and water consumption can be reduced by 0 8 1 5 gal 3 6 liters If the rinse water is not ye...

Page 37: ...e digital display 8 2 Press the Start button P to save setting Note Your dishwasher is protected against unintentional operation If the appliance door remains open for more than 4 seconds after pressing the Start button the operation will be paused Press the Start button again and close the appliance door Wash cycle end The wash cycle has ended when the display 8 reads If the signal tone has been ...

Page 38: ... opening the door during or following a wash cycle as hot water or steam may escape Do not fully open the door until water noises have stopped and steam has subsided Interrupting the wash cycle 9 CAUTION Expansion overpressure may cause the appliance door to open and or water to escape If the door was opened on an appliance which has a hot water connection or is heated always leave the door ajar f...

Page 39: ...open the appliance door until the light point is no longer visible on the floor If the appliance door is not completely closed the light spot flashes If the appliance is installed at eye level with flush furniture front the light point is not visible In darkened rooms some light scattering may be visible This is normal and cannot be changed You can switch the Infolight on or off To change the sett...

Page 40: ...ive drying The final rinse uses a higher temperature which improves the drying result The cycle time may increase slightly Caution if utensils are delicate This feature has two settings 1 Open the door 2 Press the On Off button 3 Hold down function key and press Start button P until the display 8 indicates š x x can be any number 4 Release both buttons 5 Press function key until the display 8 indi...

Page 41: ...on the stainless steel make sure the rinse aid dispenser is full and functioning properly Clean the door seal regularly with a damp cloth to remove food particles that may collect from normal loading and cause odor A soiled door seal may not seal properly NOTICE Never use a steam cleaner to clean your dishwasher The manufacturer is not liable for any resulting damage Do not use sponges as they cou...

Page 42: ...hen You notice food soils remaining on the filter system or objects trapped in the Large Object Trap A drop in cleaning performance or a gritty film forms on the dishware When washing normally attached food soils that have been scraped before loading in a household that runs the dishwasher every other day your filter should be cleaned Note Clean the filter after washing loads with large amounts of...

Page 43: ...ilter system in reverse sequence and lock into place by screwing the Large Object Trap until the marking arrows align Spray arms Check spray arms 1 1Z for grease and limescale deposits If you find such deposits Fill detergent dispenser 9 with detergent and start the appliance without utensils in the cycle with the highest rinsing temperature Wash Cycle Information on page 33 Clean the appliance wi...

Page 44: ...over in the original position press down and engage Reinstall filters Note The drain pump will not work properly if the drain pump cover is not snapped in completely until it clicks Preparing your unit for vacation NOTICE Before leaving for vacation during warmer weather besides turning off the main valve also turn off water supply at the nearest point to the dishwasher Do not leave soiled dishwar...

Page 45: ...ng and holding the START button for at least three seconds Delay start or Child lock may be activated Reset Delay start or Child lock functions refer to the appropriate section in this manual Delay Start on page 37 The door may have been closed without selecting a wash cycle Select a wash cycle and close the door Water supply may not be turned on or connected Check and turn on water supply Wash cy...

Page 46: ...ay arm nozzles and filters of all debris and obstructions Spray arms on page 43 Little or no water spray due to clogged or misaligned filters 1j Clean filters and make sure they re installed correctly Filter components on page 42 Dishes are nested or placed too closely together and racks are overfilled Space dishes apart so spray jets can reach the surface of the dishes and dishes don t contact ea...

Page 47: ...ance on page 41 Food debris left on dishes too long Run dishwasher more frequently Not using rinse aid or using improper detergent Use rinse aid and the proper detergent Residual standing water in the sump Make sure previous wash cycle has finished Drain line is clogged or drain hose is kinked clogged or blocked Or drain hose was not installed with a high loop Unclog drain line or replace drain ho...

Page 48: ...ensation vent is blocked Clean out vent and move tall items like trays away from the vent Improper installation Have an authorized service professional remount the dishwasher White limescale on dishes tub racks or door White residue coats dishwasher interior and racks wheels squeak from lime scale deposits in hard water Use a dishwasher cleaner every few months If dishwasher has a water softener i...

Page 49: ... a soft dry cloth when possible If you must use a damp cloth to clean dry immediately Never pour water on the controls Touch keys not being activated properly Press the center of the touch key with the flat area of your fingertip A beep will sound to indicate that the selection has been made Touching the keys lightly should work Note There is a built in delay to prevent someone from launching seve...

Page 50: ...and are not pleased with the service you have received please take the following steps until the problem is corrected to your satisfaction 1 Call us at 1 800 944 2904 2 Contact Customer Service from our web site www bosch home com us or www bosch home ca 3 Contact your installer or the Bosch Authorized Service Contractor in your area 4 Write us BSH Home Appliances Corporation 1901 Main Street Irvi...

Page 51: ...stalled tolled extended or suspended for any reason whatsoever This Product is also warranted to be free from cosmetic defects in material and workmanship such as scratches of stainless steel paint porcelain blemishes chip dents or other damage to the finish of the Product for a period of thirty 30 days from the date of purchase or closing date for new construction This cosmetic warranty excludes ...

Page 52: ... have no responsibility or liability for repairs or work performed by a non authorized servicer If you choose to have someone other than an authorized service provider work on your Product THIS WARRANTY WILL AUTOMATICALLY BECOME NULL AND VOID Authorized service providers are those persons or companies that have been specially trained on BSH products and who possess in the opinion of BSH a superior...

Page 53: ...re to humidity lightning power surges structural failures surrounding the appliance and acts of God In no event shall BSH have any liability or responsibility whatsoever for damage to surrounding property including cabinetry floors ceilings and other structures or objects around the Product Also excluded from this warranty are Products on which the serial numbers have been altered defaced or remov...

Page 54: ... ABOVE LIMITATIONS MAY NOT APPLY TO YOU THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE No attempt to alter modify or amend this warranty shall be effective unless authorized in writing by an officer of BSH Home Appliances Corporation How to Obtain Warranty Service TO OBTAIN WARRANTY SERVICE FOR YOUR PRODUCT YOU SHOULD CONTACT THE NEA...

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