Bosch SGV78B53UC User Manual Download Page 53

Page: 53 / 64

Customer service

en-us

To empty the residual water out

of the appliance, detach the

supply hose and let the water

drain out.

18.4 Disposal of your old

appliance

Environmentally sound disposal

allows valuable raw materials to

be recycled.

WARNING

Avoid a risk of entrapment upon

disposal.

▶

Unplug the appliance from the

power outlet.

▶

Cut the power cord and remove

the door upon discarding the

appliance.

▶

Check your local area for large

appliance recycling programs.

Customer service

19 Customer service

Customer service

If you have any questions, are un-

able to eliminate an issue in the

appliance yourself, or the appli-

ance needs to be repaired, please

contact our Customer Service.

We will work to find an appropri-

ate solution for you thereby avoid-

ing unnecessary visits by a ser-

vice provider.

With any warranty repair, we will

make sure your appliance is re-

paired by a trained authorized ser-

vice provider using genuine re-

placement parts. We use only

genuine replacement parts for all

repairs.

Detailed information on the war-

ranty period and terms of warranty

can be found in the Statement of

Limited Product Warranty, from

your retailer, or on our website.

If you contact the Customer Ser-

vice, you will require the model

number (E-Nr.), the production

number (FD) and the consecutive

numbering (Z-Nr.) of your appli-

ance.

USA:

1-800-944-2904

www.bosch-home.com/us/owner-

support/get-support

www.bosch-home.com/us/shop

CA:

1-800-944-2904

www.bosch-home.ca/en/service/

get-support

www.bosch-home.ca/en/service/

cleaners-and-accessories

For assistance with connecting to

Home Connect™, you can also

view instructions here:

www.home-connect.com/us/en/

help-support/set-up

19.1 Model number (E-

Nr.), production

number (FD) and

consecutive

numbering (Z-Nr.)

You can find the model number

(E-Nr.), the production number

(FD) and the consecutive number-

ing (Z-Nr.) on the appliance's rat-

ing plate.

The rating plate is located inside

the appliance door.

Making a note of your appliance's

details and the Customer Service

telephone number will enable you

to find them again quickly.

19.2 AquaStop® Pledge

In addition to the standard war-

ranty provided by BSH, BSH will

also compensate customers for

damage caused by a specific fault

in the AquaStop system giving

Summary of Contents for SGV78B53UC

Page 1: ...Register your appliance and join the Bosch family of perks bosch home com us mybosch Dishwasher SGV78B53UC en us User manual ...

Page 2: ...Before using for the first time 22 8 1 Initial use 22 9 Water softening system 22 9 1 Overview of water hardness settings 22 9 2 Setting the water softening system 23 9 3 Special Dishwasher Salt 23 9 4 Switching off the water softening system 24 10 Rinse aid system 24 10 1 Rinse aid 24 10 2 Setting the amount of rinse aid 25 10 3 Switching the rinse aid system off 25 11 Detergent 25 11 1 The corre...

Page 3: ...pray arms 40 17 Troubleshooting 41 18 Transportation storage and disposal 52 18 1 Removing the appliance 52 18 2 Vacation and Storage 52 18 3 Transporting the appliance 52 18 4 Disposal of your old appliance 53 19 Customer service 53 19 1 Model number E Nr production number FD and consecutive numbering Z Nr 53 19 2 AquaStop Pledge 53 20 Technical specifications 55 20 1 Information regarding Free a...

Page 4: ...occur as a result of non observance of this warning NOTICE This indicates that damage to the appliance or property may occur as a result of non compliance with this advisory Note This alerts you to important information and or tips 1 2 General information To reduce the risk of fire electrical shock or serious injury observe the following This appliance is provided with installation instructions an...

Page 5: ...s or lack of experience and knowledge unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety 1 5 Grounding instructions This appliance must be grounded to a metal permanent wiring system or an equipment grounding conductor must be run with the circuit conduc tors and connected to the equipment grounding terminal or lead on th...

Page 6: ...ks of the dishwasher WARNING Under certain conditions hydrogen gas may be produced in a hot water system that has not been used for two weeks or more Hydrogen gas is explosive Before using a dishwasher that is connected to a hot water system that has been unused for two weeks or longer turn on all hot water faucets and let the water flow from each for several minutes This will release any accumula...

Page 7: ...l enclosure panels are in place Do not tamper with or override controls and interlocks WARNING For safe care and operation of your appliance observe the following Follow the safety instructions and directions for use on the detergent and rinse aid product labels Do not use harsh chemicals such as bleach based products to clean your dishwasher Some bleach based products can damage your dish washer ...

Page 8: ...w children to play in or on the dishwasher When children become old enough to operate the appliance it is the responsibility of the parents legal guardians to ensure the children are instructed in safe practices by qualified persons Remove the dishwasher door to the washing compartment when re moving an old dishwasher for service or discarding 1 8 State of California Proposition 65 Warnings This p...

Page 9: ...ispenser of the water softening system with special dishwasher salt Harsh chemicals such as bleach based products can damage your dishwasher Do not use harsh chemicals such as bleach based products to clean your dishwasher Protect your appliance from the elements Protect against freezing to avoid possible damage to the fill valve Damage caused by freezing is not covered by the warranty Environment...

Page 10: ...e opening or the blow opening of the Zeolith container Do not position heat sensitive dishware parts directly in front of the blow opening of the Zeolith container Appliance Page 11 3 3 AquaSensor The AquaSensor is an optical measuring device light barrier which measures the turbidity of the washing water You can save water with the AquaSensor The operation of the AquaSensor depends on the selecte...

Page 11: ...ce 4 1 Appliance Here you can find an overview of the parts of your appliance 1 15 14 13 12 2 3 4 5 6 7 8 9 10 11 1 Rating plate Rating plate with E number and FD number Page 53 You will need this data to contact Cus tomer service Page 53 2 Detergent dispenser Detergent is added to the detergent dispenser 3 Lower rack Lower rack Page 19 1 Depending on the appliance specifications ...

Page 12: ... shelf Page 20 10 Upper spray arm The upper spray arm washes the dish ware in the upper rack If the dishware has not been washed properly clean the spray arms Cleaning the spray arms Page 40 11 Intake opening of the Zeolith container The intake opening is required for Ze olith drying Page 9 12 Blow opening of the Ze olith container The blow opening is required for Ze olith drying Page 9 13 Filter ...

Page 13: ...tem Page 22 4 Rinse aid refill indicator Rinse aid system Page 24 5 WLAN display Home Connect Page 35 6 Water supply display Display for water supply 7 Cycle buttons and options Cycles Options 8 Start button Starting the wash cycle Page 31 9 button If you press for approx 3 seconds you can open the basic settings 10 Remote Start 11 Electronic delay time Setting the electronic delay time Page 31 12...

Page 14: ... with your appliance 14 13 Display The display shows information about the remaining run time or ba sic settings You can change the basic settings via the display and the setting buttons 1 Depending on the appliance specifications ...

Page 15: ...s and a water hardness of 16 20 E Different influencing factors such as water temperature or pipe pressure may result in deviations Cycle Purpose Cycle sequence Usage 1 Hour min 2 Electrical kWH 3 Water gal Heavy Dishware Washing pots and pans non fragile dishware and silverware Level of soiling Removing stub born burned or dried on food remnants con taining starch and protein Intensive Pre Rinse ...

Page 16: ... temperature sensitive plas tics glasses and stemware in the stemware holder Level of soiling Removing com mon household food remnants lightly dried on Particularly gentle Pre Rinse Cleaning 113 F 122 F Intermediate rinse Final rinse 122 F Drying 1 1 25 1 35 2 0 570 0 580 3 2 5 3 9 Express Dishware Cleaning deli cate dishware silverware temperature sensitive plas tics and glasses Level of soiling ...

Page 17: ... save a combination of a Cycle and an Option You can save the selected Cycle and Option combination via the Home Connect app or on the ap pliance The pre rinse cycle is pre pro grammed to this button and is fine for all types of dishware The dish ware is rinsed with cold water Tip You can use the Home Con nect app to download additional Cycles and Options and save them 1 Save Favorite on the appli...

Page 18: ... pliance and dish ware the temper ature is increased and maintained for an extra long period Especially suit able for cleaning chopping boards or baby bottles Continuous use of this option im proves the hy giene status Option Use This will increase the run time and energy consump tion Features 7 Features Features You can find an overview of the possible features of your appli ance and how to use t...

Page 19: ...r lower the rack evenly to the right level Rack heights Page 21 Check that the rack is level on both sides 5 Slide the rack in 7 2 Lower rack Arrange pans and plates in the lower rack a Silverware basket 1 Large plates up to a diameter of 12 inches can be arranged in the lower rack as shown 1 Depending on the appliance specifications ...

Page 20: ...7 4 Silverware drawer Arrange silverware in the silver ware drawer Arrange silverware with the points and sharp edges down 7 5 Cup shelf Use the cup shelf and the space underneath for small cups and glasses or for large items of silver ware e g cooking spoons or serving cutlery If you do not need the cup shelf you can fold it up 7 6 Flip tines Use the flip tines to position dish ware securely e g ...

Page 21: ...the small items holder to ar range small items of dishware e g light plastic parts 7 8 Rack heights Set the racks at the right height Appliance height 32 inches with silverware basket Level Upper rack Lower rack 1 max ø 8 5 12 2 max ø 9 5 11 3 max ø 10 5 10 Appliance height 32 inches with silverware drawer Level Upper rack Lower rack 1 max ø 6 12 2 max ø 7 11 3 max ø 8 10 ...

Page 22: ...ou operate the appli ance without dishware before using it for the first time Tip You can change these set tings and other Basic settings Page 33 at any time Water softening system 9 Water softening system Water softening system Hard water leaves limescale on dishware as well as the washing tank and parts of the appliance may become blocked To ensure good dishwashing re sults you can treat the wat...

Page 23: ...lt refill indicator lights up add special dishwasher salt to the dispenser for salt just before the cycle starts The amount of spe cial dishwasher salt required de pends on the water hardness The higher the water hardness the greater the amount of salt re quired NOTICE Detergent may damage the water softening system Only fill the dispenser of the water softening system with special dishwasher salt...

Page 24: ...2 To open the basic settings press for 3 seconds a The display shows Hxx a The display shows 3 Press repeatedly until the display shows H00 4 To save the settings press for 3 seconds a The water softening system is switched off and the salt refill indicator is deactivated Rinse aid system 10 Rinse aid system Rinse aid system You can use the rinse aid system and rinse aid to get dishware and glasse...

Page 25: ...e aid within a combina tion detergent has limited effec tiveness You will generally get better results using a separate rinse aid 1 Press 2 To open the basic settings press for 3 seconds a The display shows Hxx a The display shows 3 Press repeatedly un til the display shows the value set at the factory r05 4 Press repeatedly until the display shows r00 5 To save the settings press for 3 seconds a ...

Page 26: ...not designated for dishwasher use or contains chlorine Detergent Description Liquid hand soap Liquid hand soap can cause increased froth ing and dam age the appli ance Detergent con taining chlorine This may leave chlorine residue on dishware 11 3 Information on Detergent Follow the instructions on deter gents in everyday use Detergents marked as ecologi cal environmentally friendly generally cont...

Page 27: ...75 Tbsp 20 ml 25 ml detergent is sufficient for normal soiling If dishware is only lightly soiled slightly less than the amount of detergent specified is usually sufficient 3 Close the lid of the detergent dispenser a The lid clicks into position a The detergent dispenser will open automatically at the opti mum time during the cycle Powder or liquid detergent will spread around the washing tank an...

Page 28: ...r if it is marked as suitable for dishwashers by the manufac turer Cause Recommenda tion Glass and dish ware is not suit able for dish washers Only put glasses and china in the dishwasher if it is marked as suitable for dishwashers by the manufac turer The chemical composition of the detergent causes dam age Use a deter gent marked as kind to dish ware by the manufacturer Highly caustic alkaline o...

Page 29: ...dishware To save resources do not pre rinse dishware under running water 2 Observe the following when ar ranging dishware Put heavily soiled dishware in the lower rack e g pans The more powerful spray jet ensures that the dishwashing result will be better To avoid damage to dish ware arrange it so it is sta ble and cannot tip over To avoid injury arrange sil verware with the points and sharp edges...

Page 30: ...ies for soiling and clean if necessary Cleaning and maintenance Page 37 12 4 Loading patterns Recommended loading patterns 12 place settings Lower rack Upper rack Third rack Additional loading patterns for 10 place settings Lower rack Upper rack Third rack ...

Page 31: ...you do not perform any ac tions on the appliance for 10 minutes it will automatically switch off 13 4 Setting a cycle To adjust the wash cycle to the soiling level of the dishware se lect a suitable cycle Press the right cycle button a The cycle is set and the cycle button flashes a The remaining run time of the cycle appears on the display 13 5 Setting options You can set options to complete the ...

Page 32: ... the appliance switches off 2 Press On Off 3 Press to resume the wash cycle 13 9 Terminating the wash cycle To end a cycle early or to switch from one that has already started you will need to cancel it first 1 Open the appliance door 2 Press for approx 4 seconds 3 Close the appliance door a All displays light up a As soon as the displays are off the display shows 0h 01m and the residual water is ...

Page 33: ...ardness Setting the water soft ening system Page 23 Level H00 switches the water softening system off Rinse aid disp r05 1 r00 r06 Set the amount of rinse aid Setting the amount of rinse aid Page 25 Switch the rinse aid sys tem off with level r00 Intensive drying d00 1 d00 d01 The temperature is in creased during the final rinse which improves the drying result This may in crease the run time slig...

Page 34: ...itches Info Light off Signal volume b02 1 b00 b03 Adjusting the signal vol ume Level b00 switches the signal tone off Wi Fi Cn0 1 Cn0 Cn1 Switch the wireless net work connection on or off Level Cn0 switches the wireless network connec tion off Remote Start rc11 rc0 rc2 Activate or deactivate The following settings are possible With the setting rc0 the option is perma nently deactivated With the se...

Page 35: ...is at www home con nect com To be able to use Home Con nect you must first set up the connection to the WLAN home network Wi Fi 1 and to the Home Connect app Connecting appliance to the WLAN home network Wi Fi Page 36 The Home Connect app will guide you through the entire regis tration process Follow the instruc tions in the Home Connect app to make the settings Tips Please consult the Home Con ne...

Page 36: ...ll be permanently activated and you can start your appliance with a mobile device at any time Activating remote start If you have selected remote start rc1 with the basic setting you can activate the remote start func tion on your appliance Requirements The appliance is connected to your WLAN home network The appliance is connected to the Home Connect app With the basic setting Remote start Page 3...

Page 37: ...to use the Home Connect functions for the first time Note Please note that the Home Connect functions can be utilized only with the Home Con nect app Information on data protection can be called up in the Home Connect app Cleaning and maintenance 16 Cleaning and maintenance Cleaning and maintenance To keep your appliance working efficiently for a long time it is im portant to clean and maintain it...

Page 38: ...l of Cleaner Placement 1 Grease and limescale Liquid machine care product or machine descaler in powder form Appliance interior e g bottle hung in the silverware bas ket or powder in the interior 2 Food remnants and deposits Machine cleaner Detergent dispenser To ensure optimal cleaning perfor mance the program doses the cleaners independently of each another during the relevant clean ing phase Th...

Page 39: ... product in the appliance interior Only use machine care prod ucts specially designed for dishwashers 4 Pour the machine cleaner into the detergent dispenser until it is filled completely Do not place any additional ma chine cleaner in the appliance interior 5 Press 6 Press a Machine Care is run a Once the wash cycle has ended the indicator for Ma chine Care goes out 16 5 Filter system The filter ...

Page 40: ...em into the appliance and turn the coarse filter clockwise Make sure that the arrow mark ings match up 16 6 Cleaning the spray arms Limescale and soiling in the dish washing water may block the noz zles and bearings on the spray arms Clean the spray arms regu larly 1 Unscrew the upper spray arm and pull down to remove 1 2 2 Pull up the lower spray arm to remove 3 Check the outlet nozzles on the sp...

Page 41: ...tely Water protection system is activated 1 Turn off the water faucet 2 Call customer service Page 53 E 31 00 lights up al ternately Water protection system is activated 1 Turn off the water faucet 2 Call customer service Page 53 E 34 00 lights up al ternately Water is continuously running into the appliance 1 Turn off the water faucet 2 Call customer service Page 53 E 32 00 lights up al ternately...

Page 42: ...Wastewater hose is blocked or kinked 1 Reposition the wastewater hose without kinks 2 Remove residues Siphon connection is still sealed Check the connection to the siphon and open if necessary Cover of wastewater pump is loose Secure the cover of the Wastewater pump Page 51 so it clicks into position E 61 02 lights up al ternately Wastewater pump is blocked Clean the wastewater pump Clean wastewat...

Page 43: ...53 and give the error code Dishware is not dry No rinse aid used or dosage set too low 1 Add Rinse aid Page 24 2 Set the amount of rinse aid to be dispensed Setting the amount of rinse aid Page 25 Cycle or cycle option has no drying phase or dry ing phase is too short Select a wash cycle with drying Page 15 Some option buttons decrease the drying re sult Water collects in recesses of dishware or s...

Page 44: ...Not an error Condensation drying creates water droplets in the tub This is normal Moisture in the air condenses on the inside walls of the appli ance runs off and is pumped out No action required Food remnants on dishware Dishware was placed too close together or rack is overfilled 1 Arrange dishware with sufficient space in be tween The spray jets must reach the surfaces of the dishware 2 Avoid p...

Page 45: ...s not obstructed by dishware Loading dishware Page 29 Items of dishware are blocking the dispenser lid 2 Do not place dishware or fragrance dispensers in the tab collecting tray The lid of the detergent dispenser is blocked by the tab and will not open Position the tab in the detergent dispenser crosswise not vertically Tabs are used in the quick or short cycle There is not enough time for the tab...

Page 46: ...hanically The hardness range is set incorrectly or the wa ter hardness is greater than 62 E 8 9 mmol l Set the Water softening system to the water hardness or add special salt 3in1 organic eco detergent is not effective enough Set the Water softening system to the water hardness and use separate detergents name brand special salt rinse aid Too little detergent is being used Increase the amount of ...

Page 47: ...e appliance mainly at the bot tom The formation of films is due to ingredients of food remnants and tap water limescale soap like 1 Check the setting of the water softening sys tem 2 Add special salt 3 If you are using combined detergents tabs activate the water softening system Follow the information on detergents Plastic parts inside the appliance are discolored Plastic parts inside the applianc...

Page 48: ... for dishwashers Use dishwasher proof glasses Glasses are usually only suitable for cleaning in a dishwasher i e long term wear or long term changes must be expected Avoid a lengthy steam phase standing time af ter wash cycle ends Use a program with a lower temperature Set the softening system to the water hard ness Use detergent with a glass protection compo nent Detergent residue is present in t...

Page 49: ...ening system is switched off Adjust water softening system Refill indicator for rinse aid lights up No rinse aid 1 Add Rinse aid Page 24 2 Set the amount of rinse aid to be dispensed Setting the amount of rinse aid Page 25 Refill indicator for rinse aid does not light up Rinse aid system is switched off Set the amount of rinse aid Display flashes Appliance door is not closed properly Close the app...

Page 50: ...t closed properly Close the appliance door Power and or water supply has been interrupted 1 Check the power supply 2 Check the water supply Upper rack is pressing against inner door and preventing appliance door from being closed se curely Check whether the rear panel of the appliance is being pressed in by a power outlet or a hose holder that has not been removed Arrange the dishware so that no p...

Page 51: ...ing the wash cycle Position light items of dishware securely 17 1 Clean wastewater pump Large food remnants or foreign objects can block the wastewater pump As soon as the dishwash ing water no longer drains prop erly the wastewater pump must be cleaned CAUTION There may be some sharp debris such as glass fragments blocking the wastewater pump Use caution when removing parts for cleaning 1 Disconn...

Page 52: ...aving for vacation dur ing warmer weather besides turning off the main valve also turn off water supply at the nearest point to the dish washer During colder weather please follow the instructions for winterizing your unit below Winteriznig your unit If your dishwasher will be un used for an extended period of time in a location that experi ences freezing temperatures vacation home or through a va...

Page 53: ...ormation on the war ranty period and terms of warranty can be found in the Statement of Limited Product Warranty from your retailer or on our website If you contact the Customer Ser vice you will require the model number E Nr the production number FD and the consecutive numbering Z Nr of your appli ance USA 1 800 944 2904 www bosch home com us owner support get support www bosch home com us shop C...

Page 54: ... BSH will compensate cus tomers reasonable and verifi able damages A condition of all warranty claims is the appliance with AquaStop must have been in stalled and connected correctly in accordance with all instruc tions this also includes a prop erly installed AquaStop exten sion genuine accessories The warranty does not cover defective feed lines or fittings leading to the AquaStop con nection at...

Page 55: ...download the li cense information on the brand product website search for your appliance model on the product website and check additional doc uments Alternatively you can send a request to ossre quest bshg com or to BSH Hausgeräte GmbH GmbH Carl Wery Str 34 D 81739 München Germany The source code will be made available to you on request To file a request please email to ossrequest bshg com or sen...

Page 56: ...so warranted to be free from cosmetic defects in ma terial and workmanship such as scratches of stainless steel paint porcelain blemishes chip dents or other damage to the finish of the Product for a period of thirty 30 days from the date of pur chase or closing date for new con struction This cosmetic warranty excludes slight color variations due to inherent differences in painted and porcelain p...

Page 57: ...thorized service provider Authorized service providers are those persons or companies that have been specially trained on BSH products and who possess in BSH s opinion a superior repu tation for customer service and technical ability note that they are independent entities and are not agents partners affiliates or rep resentatives of BSH Notwith standing the foregoing BSH will not incur any liabil...

Page 58: ...nterfere with servicing the Product Damage or defects caused by labor or parts installed by any non authorized service provider unless approved by BSH before service is per formed In no event shall BSH have any li ability or responsibility whatsoever for damage to surrounding prop erty including cabinetry floors ceilings and other structures or objects around the Product Also excluded from this wa...

Page 59: ...R CONSEQUENTIAL DAM AGES AND SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WAR RANTY LASTS SO THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU THIS WARRANTY GIVES YOU SPE CIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE No attempt to alter modify or amend this warranty shall be ef fective unless authorized in writing by an officer of BSH 21...

Page 60: ... Canada licence exempt RSS standard s Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference including interference that may cause undesired operation of the device Operation in the band 5150 5250 MHz is only for indoor use to reduce the potential for harmful interference to co channel mobile satellite systems Le...

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Page 64: ...o on mobile phones www bosch home com welcome Looking for help You ll find it here Expert advice for your Bosch home appliances help with prob lems or a repair from Bosch experts Find out everything about the many ways Bosch can support you www bosch home com service Contact data of all countries are listed in the attached service directory 9001594777 9001594777 010126 650 V5 en us BSH Home Applia...

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