12
Service and Support
Our service helpdesk at our headquarters in Lohr, Germany and our worldwide
service will assist you with all kinds of enquiries. You can reach us around the
clock - even on weekend and on holidays.
Helpdesk
Service Hotline
Worldwide
Phone
+49 (0) 9352 40 50 60
Outwith Germany please con‐
tact our sales/service office in
your area first.
For hotline numbers refer to
the sales office addresses on
the Internet.
Fax
+49 (0) 9352 40 49 41
Internet
You will also find additional notes regarding service, mainte‐
nance (e.g. delivery addresses) and training.
Preparing Information
For quick and efficient help please have the following information ready:
●
Detailed description of the fault and the circumstances
●
Information on the type plate of the affected products, especially type co‐
des and serial numbers
●
Your phone, fax numbers and e-mail address so we can contact you in
case of questions.
DOK-SUPPL*-VEP*XX.4***-PR03-EN-P
Rexroth IndraControl VEP **.4 Embedded Terminal
Bosch Rexroth AG
133/139
Service and Support
