
QV Series Heat Pumps
QV Series Heat Pumps
8733829041 (2021/07)
40
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Troubleshooting
Subject to change without prior notice
NO FAN
OPERATION—
CONSTANT
AIRFLOW
MOTOR
X
X
See Action
No fan
operation
signal
Check for 24 VAC between "G" and
"C." Check all wiring connections.
Make sure that the thermostat
connection plug is securely
connected.
Loose wiring
Check all wiring connections at motor
and control box. Check that power
and control harnesses are securely
connected.
Interface
board
problem
Make sure that the interface board is
not damaged and that all DIP switches
are in the proper configuration (refer
to the blower performance tables).
Faulty motor
Check supply voltage to the motor.
Check that all motor wires are secure.
Move the "TEST" DIP switch to "ON"
and the other switches to "OFF" on
the "ADJUST" switch block on the
interface board—the motor should run
at 70% torque when "G" is called. With
power off spin the motor shaft—noise,
resistance or uneven motion can be
signs of motor failure.
UNIT NOT
SHIFTING
INTO
COOLING AND
HEATING
X
X
Reversing
valve solenoid
energized
Faulty
solenoid
Check that the reversing valve
solenoid is receiving 24 VAC.
If it is receiving 24 VAC, check the
resistance of the solenoid—an open
circuit may indicate a burned out
solenoid.
Reversing
valve solenoid
NOT
energized
Miswired/
faulty
thermostat
Check that the reversing valve
thermostat wire is connected to the
“O” terminal of the thermostat.
Check for a contact closure between
“O” and “R.”
Loose wire
on “O”
terminal
Check that the wires from the
thermostat to the unit are securely
connected and that the wires from the
electrical box to the reversing valve
are connected.
Unit Troubleshooting
Problem
Mode
Check
Possible
Cause
Action
Cooling
Heating