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Praesideo

Service manual

Digital Public Address and Emergency sound system

Summary of Contents for Praesideo

Page 1: ...Praesideo Service manual en Digital Public Address and Emergency sound system ...

Page 2: ...l with awareness of hazards of electronic equipment must be allowed to service this product Under no circumstances may the original design be modified or altered without written permission from Bosch Security Systems Bosch assumes no liability arising out of any unauthorized modification of design Warning Use of substitute replacement parts which do not have the same specified characteristics may ...

Page 3: ...fault solving information 17 8 2 Strange System behavior 17 8 3 General Faults 17 8 3 12 messages can be played instead of 4 17 8 3 2BGM can t be heard after upgrading the software to 2 1 17 8 4 Download problems 18 8 4 1Download fails from PC to NCO 18 8 4 2Download fails from NCO to an other unit 18 8 5 Network Controller related problems 18 8 5 1NCO TCP IP settings in Display show n a 18 8 5 2N...

Page 4: ...ine versions 31 11 Amplifier ground short circuit test 32 11 1 General 32 11 2 Test instructions 32 12 Hyper terminal 33 12 1 General 33 12 2 Correct the TCP IP settings 33 13 Problem information form 36 14 JTAG Programming Cable 38 14 1 General 38 14 2 When upgrade the CPLD software 38 14 3 Upgrading 39 14 3 1 CPLD Software version check 39 14 3 2 Hardware version CPLD relation 39 ...

Page 5: ...pander LBB 4404 CobraNet Interface LBB 4410 Network splitter LBB 4414 Fiber Interface LBB 4421 Power amplifier 1x 500W LBB 4422 Power amplifier 2x 250W LBB 4424 Power amplifier 4x 125W LBB 4426 Power amplifier 4x 60W LBB 4428 Power amplifier 8x 60W LBB 4430 Call station basic LBB 4432 Call station keypad LBB 4433 Call station kit LBB 4434 Call station keypad kit LBB 4442 Line supervision set LBB 4...

Page 6: ... regular RMA procedure or repair the unit according the repair instructions in this document and with the available spare parts Due to the throughput time of repairs via Solectron it s advisable to arrange a local solution with the service partners For example keep an extra Network controller or Power amplifier at the supplier or installer And if the application requires it emergency or local fire...

Page 7: ...in every unit This lifetime depends strongly on the ambient temperature where the Praesideo equipment is installed If a limited service lifetime is a requirement the following relation with ambient temperature needs to be considered A rule of thumb for every 10 C less ambient temperature the lifetime of the unit doubles All Praesideo units Power Amplifiers excluded 100 000 Hours 11 4 years lifetim...

Page 8: ...Remote access to the Network Controller is described how to connect a LAN modem via your regular telephone line With this application you are able to remotely change settings download software and the possibility to look in the diagnose page at the fault events In this way you know for example that you should bring another call station to the customer From software version 2 0 it s possible to res...

Page 9: ...p lit 5322 442 01425 Call station kit set of connection plugs cables 3922 156 27830 contains parts to wire 2 LBB4433 kit s Ext keypad kit set of connection plugs cables 3922 156 27840 contains parts to wire 2 LBB4434 kit s CD ROM Configuration and diagnostic software 3922 156 27820 24V power connector Fibre interface and splitter 2422 026 05316 ...

Page 10: ...twork Controller spare parts Nr description 12NC Used in Qty 1 Front rotary knob 3922 156 29710 All 19 Praesideo units 10 2 Foot assembly 3922 156 25070 All 19 Praesideo units 10 3 Loudspeaker 5322 240 30700 LBB4401 00 1 4 Power supply module 4022 430 10110 LBB4401 00 1 Connectors Display ...

Page 11: ... in Qty 1 Front rotary knob 3922 156 29710 All 19 Praesideo units 10 2 Foot assembly 3922 156 25070 All 19 Praesideo units 10 3 Power supply module 4022 430 10060 LBB4421 4422 4424 4426 and 4428 1 4 PCB I O 3922 156 25220 LBB4421 4422 4424 and 4426 1 Flatband cable 2x10P 240mm 5322 320 12373 LBB 4401 4402 4421 4422 4424 and 4426 1 Connectors ...

Page 12: ...ly 5322 242 10801 LBB4430 LBC2500 1 6 Power connector Fiber interface splitter Pin Description Type Remarks 1 GND Ground connection Input 2 VDD External Power from a Local power supply Input 25 to 58V 5A peak 2s 3 VDD Main Power from the main network branch Output 25 to 58V 5A peak 2s 4 Do not connect Figure 2 Pin connection power plug fiber interface and splitter ...

Page 13: ...Praesideo Service manual Chapter en 13 Bosch Security Systems 2004 28 3922 880 62312 6 1 Power connector assembly ...

Page 14: ...1 1 6 4 X2 X1 Rear view of powersupply board FAN INPUTS Mains present LED connector X1 connector X2 Pin Definition Pin Definition 1 PGND 1 backup sensing 2 PGND 2 mute 3 58V 3 13V 4 58V 4 NGND 5 13V 6 24V DC Backup input Output 2 24V 0 5A NGND Power factor Corrector 90 264V Fuse switch DC DC Converter 58V Mains inlet Output1 58V 12A PGND 15A 100k Output 3 4 13V 13V 1 15A Mute 13 13V Backup sensing...

Page 15: ...d and afterwords been removed stays this yellow LED on It will be off when the power from the pof side is removed OFF On Operating no external power available but powered from the POF side OFF Blinking Fault No external power available and no communication with the Network Controller Check the POF cables connections and external power supply On Blinking Fault external power available but no commun...

Page 16: ...laying Yellow left Yellow right Blinking Power on but there is a fault in the system look for the fault in the diagnose page Higher or the same priority announcements are made Yellow left Yellow right ON Power on lower priority announcements are made Red right ON Power on Emergency EVAC announcement is made All leds on or blinking could indicate faulty download or defect to the call station caused...

Page 17: ...system behaves in an unexpected way and you have solved all fault events in the diagnostic page the following steps can be checked Configuration file for correct configuration o Correct serial numbers o Enabling of the used units o Correctness of the message names If every unit contains the same software version Software version of each unit connected to the NCO is mentioned from version 2 1 in up...

Page 18: ... via S2 S1 on the LBB4428 Make again the download power off the unit and remove the jumper 8 4 2 1 Download of a new unit to a software version 2 0 Units manufactured from week 3 in 2005 can t be downloaded with a software version lower than 2 0 Incase of an expansion of a system using a software version lower than 2 0 the system needs to be upgraded 8 5 Network Controller related problems 8 5 1 N...

Page 19: ...hen you have a large system which is near or over the POF cable limitations starting up the system in power amplifier groups could solve the problem Example you have 20 Power amplifiers 10 amplifiers are switched on and 10 off 1 Switch on the NCO and therewith start up the first 10 power amplifiers 2 Switch on the other 10 power amplifiers with the mains switch See also chapter 9 5 4 Communication...

Page 20: ... Check The Power Amplifiers have a possibility to check if your system is running as a ring redundant connected or as a branch not redundant connected Go via the menu on the booster via the front knob to settings serial number Push the front knob for 5 seconds until you are in menu 2Aa No you can see the indication ring or branch depending on the way of connection The message end of branch indicat...

Page 21: ...tching off and on the NCO 2 Set the error counters of 2Ab to 0 via menu 2Ac 3 Look if 1 of the counters is increasing in number Instability can be caused by cable problems Exceeding the maximum cable length To sharp bends Poor mounting of connectors Or just a bad cable From Software version 2 1 it s possible to lower the network signal 3dB half power mode With the half power mode it s possible to ...

Page 22: ...a NC logging tool available on the Software CD that logs the Fault events on your PC With this NC logging tool Fault events can be saved and printed out Here below you will find the fault events with there description and advise on fault finding and solving Configuration Version Description Logs the mismatch of the version number of the configuration file and the version number of the software Fau...

Page 23: ... ring For example a defective fiber interface Check if one of the POF cables is disconnected One of the cables could be defect See chapter cable check 8 8 9 1 1 General Fault Events The following events can occur on the following types of units Network controllers Audio expanders Power Amplifiers Call stations and Fibre interfaces Memory Error Description Logs the memory error in a unit Extra info...

Page 24: ...system When this event occurs during a full use of input contacts and audio inputs of this unit remove some inputs to an other unit or upgrade the system to the 2 1 software version Unit Not Configured Description Logs the connection of a unit that is not configured Fault finding Check in the Configuration software if the unit is configured and enabled Unit Reset Description Logs the watchdog rese...

Page 25: ...mplifier Extra information Number of the amplifier which malfunctioned Note Not available on 8x60W booster Fault finding Check if the ambient temperature isn t over 55ºC Check if the forced rack cooling is functioning correct if used Check if the Fans inside the booster are turning In dusty areas it might be needed that the booster needs to be cleaned With an air compressor dust can be removed fro...

Page 26: ... 4 of the used power EOL failure Description Logs the WLS end of line failure in an Amplifier Extra information Number of the amplifier which malfunctioned Fault finding Check the loudspeaker lines Check if your cable length over exceeds 1KM and the max load isn t reached See Amplifier overload Check if a WLS board is connected Disconnect the speaker cable at the output of the mentioned amplifier ...

Page 27: ...nts can only occur on call stations Audio Path Supervision Description Logs the audio path fault on a call station Fault finding Open the unit and check the connections at the PCB Check the microphone connection Call station Extension Description Logs the mismatch of the number of configured and detected extensions on a call station Extra information Number of configured extensions Number of detec...

Page 28: ...Praesideo Service manual Chapter en 28 Bosch Security Systems 2004 28 3922 880 62312 possible and replace from your PC the original messages ...

Page 29: ...work fault Most probable faults are network faults such as receive and transmit faults due to collisions excessive network delay or broadcast traffic and exhausted network bandwidth Other faults could be related to configuration faults Extra information Error code 255 Audio mute error This event occurs when the audio is muted Waarom Fault finding Check the following Do not connect the CobraNet int...

Page 30: ...Praesideo Service manual Chapter en 30 Bosch Security Systems 2004 28 3922 880 62312 Datasheet This datasheet can be downloaded from www peakaudio com ...

Page 31: ...de unit software page in the configuration software NCO Display page 2F Software version for example 1 30 0822 Display page 2G Baseline version for example 1 60 1052 PAM Display Page 2C Baseline version for example 1 60 1052 Figure 3 Example SW versions screen dump of upgrade unit software page 10 2 Software and baseline versions Software version Baseline version Problems solved 1 00 0611 1 44 084...

Page 32: ...ages stays in the diagnostic list please contact the service department of Bosch Security systems in Breda When the Praesideo units are build in a rack the units as well as the rack should be connected to ground When Battery back up is used the negative pole must be connected to mechanical ground Advisable is to make a connection from the 48V minus pole at the back of the Praesideo to the mechanic...

Page 33: ... TCP IP settings To start HyperTerminal select the application from the Windows start menu by choosing Start Æ Programs Æ Accessories Æ HyperTerminal Æ HyperTerminal After HyperTerminal is started you will see a window similar to the one below Follow the instructions on the screen and fill in a name for the connection for example Praesideo Press OK to continue Select the serial port you will use t...

Page 34: ... 28 3922 880 62312 Now it is time to set the properties for the used serial port Use the setting like shown in the window below and continue by pressing OK After a restart of the network controller the window of HyperTerminal should show an image similar to that below ...

Page 35: ... command prompt VxWorks Boot will appear Press C for configuration and press Enter than fill in the case sensitive values shown below If a setting is already displayed correct press Enter To clear a field press Put a 0 behind every line to be sure no hidden characters could be there Use to go to the previous field Use your own IP address and gateway settings of course When you want to get back to ...

Page 36: ... Project Name City Reported by Company Country Date Telephone nr System information Present SW version Date delivered Previous SW version Date installed System components Qty HW version Production date Serial number NCO Audio Expander Amplifiers 1x500w 2x250w 4x125w 4x60w 8x60w CST CST kit Fibre interface Splitters Fault description ...

Page 37: ...Praesideo Service manual Chapter en 37 Bosch Security Systems 2004 28 3922 880 62312 Project information Project Name Date Project information Project Name Date Project information Project Name Date ...

Page 38: ... to be used Figure 4 JTAG Programming Cable 14 2 When upgrade the CPLD software The CPLD software upgrade mainly consists of network stability improvement Problems like spontaneous unit missing fault events Power amplifiers that remain in standby after a start up of the system could benefit a CPLD software upgrade Note Only upgrade if the CPLD software version of the unit is older than the supplie...

Page 39: ...pgrade is preferred Audio Expander LBB4402 Hardware Production week Serial number 01 05 0312 120000304 Power Amplifiers Hardware Production week Serial number LBB4421 01 18 LBB4422 01 19 LBB4424 01 20 LBB4426 01 09 LBB4421 0312 LBB4422 0312 LBB4424 0312 LBB4426 0312 LBB4421 0B00007DD LBB4422 0A00006B0 LBB4424 0900006F7 LBB4426 070000629 Call station LBB4430 Hardware Production week Serial number 0...

Page 40: ...nstallation a pop up box will ask you if you want to see the latest software updates select close You will be asked to restart your computer please do this Connect the JTAG cable to your parallel port on the computer and connect the cable to the unit who needs to be upgraded see pictures an locations below o Power Amplifier Right upper pins on the right side of the Network connectors The I O board...

Page 41: ...Praesideo Service manual Chapter en 41 Bosch Security Systems 2004 28 3922 880 62312 Figure 7 PCB Power Amplifier Figure 8 Cable connected to call station JTEG ...

Page 42: ... Cable connected to Fibre interface When your computer is fully restarted select start left below on your screen Choose programs Xilinx ISE 5 Accessories Impact A pop up box appears Leave the setting default and select each time next 2 times finish and ok until drawing appears as below Figure 11 drawing of the green Icon ...

Page 43: ...ile folder from the delivered CD the CPLD Software version rse_master_slave_v15 jed for call station and call station kit rse_slave_v14 jed for Power Amplifier and Audio expander Select open After opening the file the CPLD software will be uploaded into the program Figure 12 Download result page The result should show at the bottom Successfully Right mouse click on the green Icon and choose Progra...

Page 44: ...80 62312 Press on the ok knob Now the CPLD software will be upgraded The following message appears Follow these steps for the all Call stations Call station kits Power Amplifiers and Fibre interfaces Make a mark on the back of the unit sticker with the CPLD version of the unit ...

Page 45: ...sch Security Systems B V Business Unit Communication Systems P O Box 90106 4800 RA Breda The Netherlands www boschsecuritysystems com 2004 Bosch Security Systems B V Data subject to change without notice ...

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