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Troubleshooting

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15

16  Troubleshooting

You can rectify minor faults on your appliance yourself. Read the troubleshooting information before contacting after-
sales service. This will avoid unnecessary costs.

WARNING ‒ Risk of injury!

Improper repairs are dangerous.

Repairs to the appliance should only be carried out
by trained specialist staff.

If the appliance is defective, call Customer Service.

WARNING ‒ Risk of electric shock!

Incorrect repairs are dangerous.

Repairs to the appliance should only be carried out
by trained specialist staff.

Only use genuine spare parts when repairing the
appliance.

If the power cord of this appliance is damaged, it
must be replaced by trained specialist staff.

WARNING ‒ Risk of burns!

The hotplate heats up but the display does not work.

Switch off the fuse in the fuse box.

Call the customer service.

WARNING ‒ Risk of fire!

The hob switches off automatically and can no longer
be operated. It may switch on unintentionally at a later
point.

Switch off the fuse in the fuse box.

Call the customer service.

16.1 Information on display panel

Fault

Cause and troubleshooting

None

There has been a power cut.

1.

Check the household fuse for the appliance.

2.

Check whether there has been a power failure by trying other electrical appliances.

All displays flash

The control panel is wet or objects are lying on it.

Dry the control panel or remove the object.

Several hotplates have been used over a prolonged period at high power settings. The hot-
plate has been switched off to protect the electronics.

1.

Wait a while.

2.

Touch any touch field.

a

When the message no longer appears, the electronics have cooled down sufficiently.
You can continue to cook.

 

Despite being switched off by 

, the electronics have become hot again. All hotplates have

therefore been switched off.

1.

Wait a while.

2.

Touch any touch field.

a

When the message no longer appears, the electronics have cooled down sufficiently.
You can continue to cook.

   and the heat set-

ting flash alternately.
A signal sounds.

Hot pot near the control panel. There is a risk that the electronics will overheat.

Remove the pan.

a

The display goes out shortly afterwards.

 and audible signal Hot pot near the control panel. The hotplate has been switched off to protect the electron-

ics.

1.

Remove the pot.

2.

Wait a while.

3.

Touch any touch field.

a

When the message no longer appears, the electronics have cooled down sufficiently.
You can continue to cook.

 

The hotplate was on for too long and has switched off automatically.
You can switch the hotplate back on again immediately.

 and hotplates do

not heat up

Demo mode is activated.

1.

Disconnect the appliance from the power supply for 30 seconds by briefly switching off
the circuit breaker in the fuse box.

2.

Touch any touch field within the next three minutes.

Summary of Contents for PKM9 DK1 Series

Page 1: ...Register your new device on MyBosch now and get free benefits bosch home com welcome Hob PKM9 DK1 en User manual ...

Page 2: ...2 Ø cm PKM9 DK1 Ø 14 5 Ø 18 12 18x27 18x37 Ø 18 12 Ø 27 5 21 14 5 Ø 18 ...

Page 3: ...ate remote control This does not apply if operation with appliances included in EN 50615 is switched off 1 3 Restriction on user group This appliance may be used by children aged 8 or over and by people who have reduced physical sensory or mental abilities or inad equate experience and or knowledge provided that they are supervised or have been instructed on how to use the appliance safely and hav...

Page 4: ...pan base and the hotplate Always keep hotplates and saucepan bases dry WARNING Risk of suffocation Children may put packaging material over their heads or wrap themselves up in it and suffocate Keep packaging material away from chil dren Do not let children play with packaging ma terial Children may breathe in or swallow small parts causing them to suffocate Keep small parts away from children Do ...

Page 5: ... energy Cover saucepans with suitable lids Cooking without a lid consumes considerably more energy Lift lids as infrequently as possible When you lift the lid a lot of energy escapes Use a glass lid You can see into the pan through a glass lid without having to lift it Use pots and pans with flat bases Uneven bases increase energy consumption Use cookware that is suitable for the quantity of food ...

Page 6: ...zone Control panel Automatic zone control Kitchen timer Timer Stopwatch function Touch field without light bar above the symbols Touch field Name Hotplate selection Notes Depending on the operating condition of the hob the touch fields that can currently be selected light up brightly or dimmed If you touch one of these fields the relevant function is activated Touch fields which cannot currently b...

Page 7: ...he large extended cooking zone is ac tivated The light bar above lights up brightly Large roaster Large teppan yaki Large grill plate The small extended cooking zone 2 and 3 and the single circuit hotplate 1 can also be operated inde pendently with different heat settings This produces dif ferent temperature areas for example for the large roaster the teppanyaki or the grill plate With the small e...

Page 8: ... Melting Food Ongoing cooking setting Ongoing cooking time in minutes Chocolate cooking chocolate 1 1 5 Food Ongoing cooking setting Ongoing cooking time in minutes Butter honey gelatine 1 2 Heating or keeping warm Stew e g lentil stew 1 2 Milk1 1 5 2 5 Sausages in water1 3 4 1 Prepare the dish without the lid Defrosting and heating Spinach frozen 2 5 3 5 10 20 Goulash frozen 2 5 3 5 20 30 Poachin...

Page 9: ...the cooking zone 2 Touch in the settings area a The display lights up 6 2 Switching off PowerBoost If you do not switch off the PowerBoost function it will switch off automatically after a certain period of time The hotplate switches back to heat setting 9 1 Select the hotplate 2 Select any ongoing cooking setting a The display goes out 7 Sensor frying system Hotplates marked with the symbol featu...

Page 10: ...commended setting for frying with sensor frying system This is where you can find recommendations regarding which frying setting is best used for what food The fry ing time depends on the type weight thickness and quality of the food Cooking tips The frying settings given here are for cooking with the system pan The frying settings may vary if you use different pans First heat the empty pan Add th...

Page 11: ...es1 2 4 6 Croûtons 3 6 10 Toasting almonds nuts or pine kernels1 2 3 7 1 Place the food in the cold pan 8 Childproof lock You can use the childproof lock to prevent children from switching on the hob 8 1 Activating the childproof lock Requirement The hob is switched off 1 Switch on the hob with 2 Press and hold for approx 4 seconds a The display lights up for 10 seconds a The hob is locked 8 2 Dea...

Page 12: ...will then sound The kitchen timer runs inde pendently of all other settings Setting the kitchen timer 1 Touch a above lights up brightly a lights up in the timer display 2 Set the required time on the control panel a The timer starts counting down after a few seconds a A signal sounds when the time has elapsed flashes in the timer display a above flashes a The display switches off after 10 seconds...

Page 13: ...rious factors such as the voltage quality of the power supply The display can be activated in the basic settings Page 13 14 Basic settings You can configure the basic settings for your appliance to meet your needs 14 1 Overview of the basic settings You can find an overview of the basic settings and the default factory settings here Dis play Selection Automatic childproof lock Switched off1 Switch...

Page 14: ...ervice the online shop or a retailer ATTENTION Unsuitable cleaning products may damage the sur faces of the appliance Never use unsuitable cleaning products Unsuitable cleaning products Undiluted detergent Detergent intended for dishwashers Abrasive cleaners Aggressive cleaning products such as oven spray or stain remover Abrasive sponges High pressure or steam jet cleaners 15 2 Cleaning the glass...

Page 15: ...The control panel is wet or objects are lying on it Dry the control panel or remove the object Several hotplates have been used over a prolonged period at high power settings The hot plate has been switched off to protect the electronics 1 Wait a while 2 Touch any touch field a When the message no longer appears the electronics have cooled down sufficiently You can continue to cook Despite being s...

Page 16: ...ies on use are unable to rectify faults on the appliance yourself or if your appliance needs to be repaired contact Customer Service Function relevant genuine spare parts according to the corresponding Ecodesign Order can be obtained from Customer Service for a period of at least 10 years from the date on which your appliance was placed on the market within the European Economic Area Note Under th...

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Page 20: ...ng for help You ll find it here Expert advice for your Bosch home appliances help with problems or a repair from Bosch experts Find out everything about the many ways Bosch can support you www bosch home com service Contact data of all countries are listed in the attached service directory 9001584338 9001584338 011117 PKM9 DK1 en Robert Bosch Hausgeräte GmbH Carl Wery Straße 34 81739 München GERMA...

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