Bosch MIC IP starlight 7000i, Installation Manual

Page: 58 / 66

58 en | Error Codes MIC IP starlight 7000i
2019-11 | 2.1 | Installation Manual Bosch Security Systems
18 Error Codes
For certain conditions, MIC cameras will display status codes on the video image. The table
below identifies the status codes, their descriptions, and the recommended action to resolve
the condition.
Most status codes appear on the OSD until you acknowledge them. The codes identified with
asterisks (**) appear for approximately 10 seconds, then disappear automatically.
To clear the status code in the OSD, send the appropriate acknowledge command. If
necessary, refer to the operation instructions in the Video Management System software for
issuing acknowledge commands, or to the appropriate section in the User Manual for your MIC
camera for details on issuing the “AUX OFF 65” command.
Status
Code Description Recommended action
(to be completed by a qualified Service
Technician)
2 Capacity of external PoE device is
insufficient to support operation of
the camera's window defroster.
Note : MIC IP fusion 9000i only.
An incorrect type of PoE (such as one based
on IEEE 802.3af) with insufficient power
output may be connected to the camera.*
3 Capacity of external PoE device is
insufficient to support operation of
the camera's internal heater. An incorrect type of PoE+ or PoE++ (such as
one based on IEEE 802.3af or IEEE 802.3at)
with insufficient power output may be
connected to the camera.*
4 Capacity of the external PoE device
is insufficient to support operation
of the camera's window defroster.
Note : MIC IP fusion 9000i only.
An incorrect type of PoE+ or PoE++ (such as
one based on IEEE 802.3af or IEEE 802.3at)
with insufficient power output may be
connected to the camera.*
5 When operating using redundant
power sources, the camerais
detecting insufficient voltage being
provided by the external High PoE
power source. 1. Verify that the High PoE power source
(midspan or switch) can provide 95 W of
output power.
2. Verify that the network cable is not longer
than 100 m maximum.
3. If using the 95W High PoE Midspan
(NPD-9501A), verify that both LEDs are
green. If not, refer to the “Troubleshooting”
section of the installation manual of the
midspan.
6 When operating using redundant
power sources, the camera is
detecting insufficient voltage being
provided by the external 24 VAC
power source. 1. Verify that the 24 VAC power source can
provide at least 4.0 A to the camera.
2. Verify that the wire gage of the power
cable is sufficient for the distance between
the power source and the camera and that
the voltage getting to the user cable of the
camera is between 21 VAC and 30 VAC.
7 Camera may be operating in an
environment where ambient
temperature is below the
specification of the camera. 1. Verify that the ambient temperature is not
below -40 °C (-40 °F).