16
After-sales service
Our after-sales service is there for you if your appliance needs
to be repaired. We will always find the right solution in order to
avoid unnecessary visits from a service technician.
E-number and FD-number
When you call our authorised service, please provide your E-
number and the FD-number. You can find this information on
the label located inside the drawer. You can enter the data for
your equipment here so that you can find it easily in case of a
fault.
Please find the contact data of all countries in the enclosed
customer service list.
To book an engineer visit and product advice
Trust the expertise of the manufacturer, and rest assured that
the repair will be carried out by trained service technicians
using original spare parts for your domestic appliance.
Energy and environment tips
Here you can find tips on how to save energy when baking and
roasting in the oven and when cooking on the hob, and how to
dispose of your appliance properly.
Saving energy
■
Only preheat the oven if this is specified in the recipe or in
the tables in the instruction manual.
■
Use dark, black lacquered or enamelled baking tins, because
they absorb heat particularly well.
■
Open the oven door as infrequently as possible while the
food is baking and roasting.
■
For longer cooking times, the oven can be turned off
10 minutes before the end of the cooking time, and the meal
can be finished using residual heat.
Saving energy with the gas hob
■
Always use a saucepan which is the correct size for your
food. A larger, less full saucepan requires a lot of energy.
■
Always place a suitable lid on the saucepan.
■
The gas flame must always be in contact with the base of the
saucepan.
Environmentally-friendly disposal
Dispose of packaging in an environmentally-friendly manner.
Tested for you in our cooking studio.
Here you will find a selection of dishes and the ideal settings for
them. We will show you which type of heating and which
temperature are best suited for your dish. You can find
information about suitable accessories and the height at which
they should be inserted. There are also tips about cookware
and preparation methods.
Notes
■
The values in the table apply to dishes placed into the
cooking compartment when it is cold and empty.
Only preheat the appliance if the table specifies that you
should do so. Line the accessories with greaseproof paper
before preheating.
■
The times specified in the tables are guidelines only. They will
depend on the quality and composition of the food.
■
Use the accessories supplied. Additional accessories may be
obtained as special accessories from specialist retailers or
from the after-sales service.
Before using the appliance, remove all accessories from the
cooking compartment that you will not be using.
■
Always use oven gloves when taking hot accessories or
ovenware out of the cooking compartment.
■
Your oven is suitable for baking on one level.
Caution!
The appliance was manufactured to suit the reference gases
specified in the standards. If a gas is used which does not
comply with the specified gas mixture and pressure, cooking
performance and heat output may not produce the desired
result.
E
No.
FD
No.
Customer Service
O
GB
0844 8928979
Calls from a BT landline will be charged at up to 3
pence per minute. A call set-up fee of up to 6 pence may
apply.
IE
01450 2655
This appliance complies with European Directive
2002/96/EC on Waste Electrical and Electronic
Equipment (WEEE). The directive gives a framework for
the collection and recycling of old appliances, which is
valid across the EU.
Name of the gas
Gas mixture (%)
G20
CH
4
= 100
G25
CH
4
= 86, N
2
= 14
G30
n-C
4
H
10
= 50, i-C
4
H
10
= 50
Summary of Contents for HGG223121M
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