Bosch FLEXIDOME IP NIN-70122 Installation Manual Download Page 27 | Manualshive

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Troubleshooting

LED status overview

The camera has four LEDs that are visible when the side flap is
opened:
–

Two LEDs (green and red) indicate the camera status

–

Two LEDs (green and orange) indicate the LAN status

Push

LEDs

8

8.1

FLEXIDOME IP
panoramic 7000 MP

Troubleshooting | en

27

Bosch Security Systems

2015.02 | v1.0 | AM18-Q0684

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Summary of Contents for FLEXIDOME IP NIN-70122

Page 1: ...FLEXIDOME IP panoramic 7000 MP NIN 70122 en Installation Manual ...

Page 2: ......

Page 3: ...nts 14 4 3 System requirements 15 5 Installation 16 5 1 Local storage 16 5 2 Ceiling mount 17 5 2 1 Mount flush to ceiling 17 5 2 2 Mounting with a Surface Mount Box 19 5 3 Wall mount 20 5 4 Removing the camera 21 6 Network connection 24 6 1 Network and PoE power 24 7 Configuration 25 7 1 Browser connection 25 7 1 1 Establishing the connection 25 7 1 2 Protected network 25 7 2 Bosch Video Client 2...

Page 4: ...tenance 32 9 1 Cleaning 32 9 1 1 Lens cleaning 32 9 2 Repair 32 9 3 Reset 33 10 Decommissioning 34 10 1 Transfer 34 10 2 Disposal 34 11 Technical data 35 11 1 Specifications 35 11 2 Dimensions 41 4 en Table of Contents FLEXIDOME IP panoramic 7000 MP 2015 02 v1 0 AM18 Q0684 Bosch Security Systems ...

Page 5: ...f not avoided could result in damage to the equipment or environment or data loss Safety precautions Caution Installation should only be performed by qualified service personnel in accordance with the National Electrical Code NEC 800 CEC Section 60 or applicable local codes 1 1 1 1 2 FLEXIDOME IP panoramic 7000 MP Safety en 5 Bosch Security Systems 2015 02 v1 0 AM18 Q0684 ...

Page 6: ... device from power and lightning surges 5 Adjust only those controls specified in the operating instructions 6 Operate the device only from the type of power source indicated on the label 7 Unless qualified do not attempt to service a damaged device yourself Refer all servicing to qualified service personnel 8 Install in accordance with the manufacturer s instructions in accordance with applicable...

Page 7: ...or more of the following measures reorient or relocate the receiving antenna increase the separation between the equipment and receiver connect the equipment into an outlet on a circuit different from that to which the receiver is connected consult the dealer or an experienced radio TV technician for help Intentional or unintentional modifications not expressly approved by the party responsible fo...

Page 8: ...g therefore Bosch Security Systems cannot be held liable for any damage that results from missing video information To minimize the risk of losing information we recommend multiple redundant recording systems and a procedure to back up all analog and digital information Notice We recommend that memory cards only be used for local storage of alarm recordings 1 5 8 en Safety FLEXIDOME IP panoramic 7...

Page 9: ...m faults incompleteness or discrepancies between this manual and the product described Trademarks All hardware and software product names used in this document are likely to be registered trademarks and must be treated accordingly More information For more information please contact the nearest Bosch Security Systems location or visit www boschsecurity com http www boschsecurity com catalog_overvi...

Page 10: ...ly designed interiors will all benefit from the discreet design The camera is easily mounted to any surface using a twist click mechanism via the supplied mounting ring The high quality IR corrected lens is factory focused and is not restricted by a bubble so installation is simplified and sharpness is assured The LED indicators reset button and SD card slot are easily accessed via two hinges at t...

Page 11: ...ance in a specific environment Select the application variant best suited to your installation The application variant must be selected before any other changes are made as the camera reboots automatically and resets the factory defaults when the application variant is changed This camera has the following application variants Client side dewarping Edge dewarping Using the camera To access the fea...

Page 12: ...ions listed below for viewing and controlling the camera Download store Download the latest applications and firmware from http downloadstore boschsecurity com Video Security Client The Video Security Client is a free easy to use video surveillance application provided by Bosch for local and remote monitoring of IP cameras and appliances The software supports up to 16 cameras The Video Security Cl...

Page 13: ... unique enterprise IP video surveillance solution that provides seamless management of digital video audio and data across any IP network It is designed to work with Bosch security products as part of a total video surveillance management system Third party integration Third party integrators can easily access the internal feature set of the camera for integration into large projects Access to IVA...

Page 14: ... safest container in which to transport the unit and can be used if returning the unit for service Contents The packaging contains FLEXIDOME IP panoramic 7000 MP camera Quick install instructions Identification labels Mounting ring 2 x Allen keys T10 and 1 5 4 x screws 4 5 x 40 4 x plugs 2 x washers M4 x 14 for mounting to 4s box Surface Mount Box with four M5 screws delivered separately with SMB ...

Page 15: ...rmance that matches or is better than the resolution of the camera Windows 7 or later operating system Network access Internet Explorer version 11 or later or Application software for example Video Security Client Bosch Video Client or Bosch Video Management System Notice Megapixel cameras can generate high bitrate streams Ensure that your network can handle high volume traffic and that you use a ...

Page 16: ...l information Inserting an SD card 1 Push a small object for example the 1 5 Allen key into the opening above the access flap to open it push straight do not wobble 2 Slide the memory card into the slot until it latches into place 3 Turn the locking screw counterclockwise to lock the card into place 1 5 mm SD card Push 5 5 1 16 en Installation FLEXIDOME IP panoramic 7000 MP 2015 02 v1 0 AM18 Q0684...

Page 17: ...th a diameter of 6 mm 0 24 in 4 Insert the supplied mounting plugs 6 x 30 into the holes 5 Use the supplied screws 4 5 x 40 to securely attach the mounting ring to the ceiling surface Ø 6 m m x4 x4 Ø105 4 13 133 5 25 4 5 x 40 121 4 77 M4 x 14 x2 4s box Note If using a recessed 4s mounting box attach the mounting ring using two screws and the supplied washers M4 x 14 5 2 5 2 1 FLEXIDOME IP panorami...

Page 18: ...on the back of the camera 2 Mount the slots on the back of the camera onto the studs of the mounting ring 3 Rotate the camera body clockwise until it clicks into place RJ45 N S W E 18 en Installation FLEXIDOME IP panoramic 7000 MP 2015 02 v1 0 AM18 Q0684 Bosch Security Systems ...

Page 19: ...ameter of 6 mm 0 24 in 3 Insert the supplied mounting plugs 6 x 30 into the holes 4 Use the supplied screws 4 5 x 40 to securely attach the SMB to the surface 5 Use the four screws M5 to attach the mounting ring to the SMB 6 Attach the camera body to the mounting ring as described above 9 5 mm 0 375 in Ø 6 m m x3 4 5 x 4 x3 M5 5 2 2 FLEXIDOME IP panoramic 7000 MP Installation en 19 Bosch Security ...

Page 20: ...s mounted in one of the four 90 rotation positions and that it is horizontal along the axes shown Use the slots as a reference When attaching the mounting ring ensure that the N is at the top When attaching the camera body ensure that the Bosch logo is at the top 90 0 180 270 Top N 5 3 20 en Installation FLEXIDOME IP panoramic 7000 MP 2015 02 v1 0 AM18 Q0684 Bosch Security Systems ...

Page 21: ...to the opening above the access flaps to open them push straight do not wobble 2 Using the T10 Allen key turn each mounting screw four full turns counterclockwise to loosen them x4 x4 T10 T10 Push Push 5 4 FLEXIDOME IP panoramic 7000 MP Installation en 21 Bosch Security Systems 2015 02 v1 0 AM18 Q0684 ...

Page 22: ...n the camera counterclockwise to disconnect it from the mounting ring 2 Disconnect the Ethernet cable and remove the camera 22 en Installation FLEXIDOME IP panoramic 7000 MP 2015 02 v1 0 AM18 Q0684 Bosch Security Systems ...

Page 23: ...orrect remounting of the camera 1 Using the T10 Allen key turn each mounting screw four full turns clockwise to tighten them this resets the mounting clips 2 Close the flaps x4 x4 T10 T10 FLEXIDOME IP panoramic 7000 MP Installation en 23 Bosch Security Systems 2015 02 v1 0 AM18 Q0684 ...

Page 24: ...th RJ45 connectors the camera network socket is Auto MDIX compliant Power is supplied to the camera via the Ethernet cable compliant with the Power over Ethernet standard Notice Use only PoE approved devices 6 6 1 24 en Network connection FLEXIDOME IP panoramic 7000 MP 2015 02 v1 0 AM18 Q0684 Bosch Security Systems ...

Page 25: ...Enter the IP address of the unit as the URL 3 During initial installation confirm any security questions that appear IP Helper The IP Helper tool is a free PC application that makes it easy to detect Bosch cameras and devices on your network Protected network If a RADIUS server is used for network access control 802 1x authentication the unit must be configured first To configure the unit connect ...

Page 26: ... relevant Operation Manual for more information Video Security Client Video Security Client The Video Security Client is a free easy to use video surveillance application provided by Bosch for local and remote monitoring of IP cameras and appliances The software supports up to 16 cameras The Video Security Client has extensive dewarping capabilities and can be used for client side dewarping as wel...

Page 27: ... that are visible when the side flap is opened Two LEDs green and red indicate the camera status Two LEDs green and orange indicate the LAN status Push LEDs 8 8 1 FLEXIDOME IP panoramic 7000 MP Troubleshooting en 27 Bosch Security Systems 2015 02 v1 0 AM18 Q0684 ...

Page 28: ...transmission Incorrect unit configuration Check all configuration parameters reset to factory default if necessary Faulty installation Check all cables plugs contacts and connections Wrong IP address Check the IP addresses ping Faulty data transmission within the LAN Check the data transmission with ping The maximum number of connections has been reached Wait until there is a free connection and c...

Page 29: ...udio voice connection is already in use by another receiver Wait until the connection is free and then call the sender again The unit does not report an alarm Alarm source is not selected Select possible alarm sources on the Alarm sources configuration page No alarm response specified Specify the desired alarm response on the Alarm connections configuration page if necessary change the IP address ...

Page 30: ...nd repeat the upload Placeholder with a red cross instead of the ActiveX components JVM not installed on your computer or not activated Install JVM Web browser contains empty fields Active proxy server in network Create a rule in the local computer s proxy settings to exclude local IP addresses The camera LED flashes red Firmware upload failed Repeat firmware upload 30 en Troubleshooting FLEXIDOME...

Page 31: ...ork Check the cable connections in this case The device is not correctly integrated into the network Check the IP address subnet mask and gateway address Customer service If a fault cannot be resolved please contact your supplier or system integrator or go directly to Bosch Security Systems Customer Service The version numbers of the internal firmware can be viewed on a service page Please note th...

Page 32: ...ing used to reduce light reflections Remove dust with a blower brush or grease free soft brush Wipe water drops off the lens with a clean soft lint free cloth and dry the lens surface Use special lens cleaning paper or cloth treated with lens cleaning fluid to gently wipe off any remaining dirt wipe spirally from the lens center towards the edge Repair Notice Never open the casing of the unit The ...

Page 33: ...hanges to the settings are overwritten by the factory defaults A reset may be necessary for example if the unit has invalid settings that prevent it from functioning as desired Push Reset 9 3 FLEXIDOME IP panoramic 7000 MP Maintenance en 33 Bosch Security Systems 2015 02 v1 0 AM18 Q0684 ...

Page 34: ...and electrical appliances which have reached the end of their working life must be collected and disposed of separately from household waste material Separate collecting systems are usually in place for disused electronic and electrical products Please dispose of these units at an environmentally compatible recycling facility per European Directive 2012 19 EU 10 10 1 10 2 34 en Decommissioning FLE...

Page 35: ...S Total sensor pixels 12MP Used pixels 180 version 3648 x 2160 8MP Used pixels 360 version 2640 x 2640 7MP Video performance Sensitivity 360 lens 3100K reflectivity 89 F2 8 30IRE Color 0 55 lx Mono 0 18 lx Video performance Sensitivity 180 lens 3100K reflectivity 89 F2 8 30IRE Color 0 46 lx Mono 0 15 lx 11 11 1 FLEXIDOME IP panoramic 7000 MP Technical data en 35 Bosch Security Systems 2015 02 v1 0...

Page 36: ...oding interval 1 to 25 30 ips Video resolution H x V 180 version Video 1 channel Image circle 3640 x 2160 Video 2 channel Panoramic 2688 x 800 E PTZ 2048 x 1152 Corridor 1600 x 1200 Video 3 channel E PTZ 1280 x 720 Video resolution H x V 360 version Video 1 channel Full image circle 2640 x 2640 Video 2 channel Full panoramic 3584 x 504 E PTZ 1536 x 864 Quad 1536 x 864 Panoramic 2688 x 800 Double p...

Page 37: ...ic Shutter AES Fixed 1 30 1 25 to 1 15000 selectable Default shutter Sharpness Sharpness enhancement level selectable Backlight compensation Off On Intelligent Auto Exposure BLC Contrast enhancement On off Noise reduction Intelligent Dynamic Noise Reduction with separate temporal and spatial adjustments Intelligent defog Intelligent Defog automatically adjusts parameters for best picture in foggy ...

Page 38: ...ation Optical Lens 180 version 2 1 mm fixed focus lens IR corrected F2 8 Lens 360 version 1 6 mm fixed focus lens IR corrected F2 8 Lens mount Board mounted Iris control Fixed iris Field of view 180 version 180 H x 93 V Field of view 360 version 180 H x 180 V Minimum object distance 0 1 m Day Night Switched mechanical IR filter Audio Audio input Integrated microphone can be permanently disabled 38...

Page 39: ...Memory card slot Supports up to 32 GB SDHC 2 TB SDXC card An SD card of Class 6 or higher is recommended for HD recording Recording Continuous recording ring recording alarm events schedule recording Software Unit Configuration Via web browser or Configuration Manager Firmware update Remotely programmable Software viewer Web browser Bosch Video Client or third party software FLEXIDOME IP panoramic...

Page 40: ...n Encryption TLS 1 0 SSL DES 3DES Ethernet 10 100 Base T auto sensing half full duplex Connectivity ONVIF Profile S Auto MDIX Mechanical Dimensions 158 x 33 mm 6 22 x 1 30 in Weight 445 g 0 98 lb Environmental Operating Temperature 20 C to 40 C 4 F to 104 F Storage Temperature 20 C to 60 C 4 F to 140 F Operating humidity 20 to 93 RH Storage humidity up to 98 RH Vandal resistance IK06 Lens IK04 40 ...

Page 41: ...Dimensions Ø105 4 13 Ø158 6 22 mm in 68 2 68 34 1 34 N S W E Ø150 5 90 11 2 FLEXIDOME IP panoramic 7000 MP Technical data en 41 Bosch Security Systems 2015 02 v1 0 AM18 Q0684 ...

Page 42: ...Ø158 6 22 47 1 85 NPT 3 4 PG16 42 en Technical data FLEXIDOME IP panoramic 7000 MP 2015 02 v1 0 AM18 Q0684 Bosch Security Systems ...

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Page 44: ...Bosch Security Systems B V Torenallee 49 5617 BA Eindhoven Netherlands www boschsecurity com Bosch Security Systems B V 2016 ...

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