Troubleshooting
en
11
Note:
Shadows on the door panes, which look like
streaks, are caused by reflections made by the in-
terior lighting.
3.
Dry with a soft cloth.
8.8 Cleaning aid
The cleaning aid is a quick alternative for occasionally
cleaning the cooking compartment. The cleaning aid
softens dirt by vaporising the soapy water. The dirt can
then be removed more easily.
Setting the cleaning aid
1.
Add a few drops of washing-up liquid to a cup of
water.
2.
Place a spoon in the cup to prevent delayed boiling.
3.
Place the cup in the centre of the cooking compart-
ment.
4.
Set the microwave power setting to 600 W.
5.
Set the cooking time to 3 minutes.
6.
Start the microwave.
7.
Once the cooking time has elapsed, leave the doors
closed for an additional three minutes.
8.
Wipe out the cooking compartment with a soft cloth.
9.
Leave the cooking compartment to dry with the door
open.
9
Troubleshooting
You can rectify minor faults on your appliance yourself.
Read the troubleshooting information before contacting
after-sales service. This will avoid unnecessary costs.
WARNING ‒ Risk of injury!
Improper repairs are dangerous.
▶
Repairs to the appliance should only be carried out
by trained specialist staff.
▶
If the appliance is defective, call Customer Service.
WARNING ‒ Risk of electric shock!
Incorrect repairs are dangerous.
▶
Repairs to the appliance should only be carried out
by trained specialist staff.
▶
Only use genuine spare parts when repairing the
appliance.
▶
If the power cord of this appliance is damaged, it
must be replaced by the manufacturer, the manufac-
turer's Customer Service or a similarly qualified per-
son in order to prevent any risk.
9.1
Malfunctions
Fault
Cause and troubleshooting
The appliance is not working.
The mains plug of the power cord is not plugged in.
▶
Connect the appliance to the power supply.
The circuit breaker is faulty.
▶
Check the circuit breaker in the fuse box.
There has been a power cut.
▶
Check whether the lighting in your kitchen or other appliances are working.
Malfunction
1.
Switch off the fuse in the fuse box.
2.
Switch the fuse back on after approx. 10 seconds.
3.
If the malfunction occurs again, call after-sales service.
Door is not fully closed.
▶
Check whether food remains or foreign material are trapped in the door.
The time selector is not set.
▶
Set the time selector.
Food takes longer than usual to
heat up.
The microwave power setting is set too low.
▶
Set a higher microwave power setting.
You have placed a larger amount of food than normal in the appliance.
▶
Set a longer cooking time.
You need double the time when you have double the amount.
The food is colder than usual.
▶
Turn or stir the food from time to time during cooking.
Turntable grates or grinds.
Dirt or debris is in the area around the turntable drive.
▶
Clean the roller ring and recess in the cooking compartment.
Microwave mode is cancelled.
Appliance has a fault.
▶
If this fault recurs, call the after-sales service.
