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Your Bosch dishwasher requires no special care other than that described in the Care and Maintenance
section. If you are having a problem with your dishwasher, before calling for service please refer to the Self
Help section. If service is necessary, contact your dealer or installer or an authorized service center. Do not
attempt to repair the appliance yourself. Any work performed by unauthorized personnel may void the
warranty.
If you are having a problem with your Bosch dishwasher and are not pleased with the service you have
received, please take the following steps (in the order listed below) until the problem is corrected to your
satisfaction:
1. Contact your installer or the Bosch Authorized Service Contractor in your area.
2. E-mail us from the customer service section of our website, www.boschappliances.com.
3. Write us at the address below:
BSH Home Appliances, Corp.
5551 McFadden Avenue
Huntington Beach, CA 92649
4. Call us at 1-800-944-2904.
Please be sure to include (if you are writing), or have available (if you are calling), the following information:
• Model number
• Serial number
• Date of original purchase
• Date the problem originated
• Explanation of the problem
You will find the model and serial number information on the label located on the right edge of the
dishwasher door as shown in Figure 30.
Also, if you are writing, please include a daytime phone number where you can be reached.
Please make a copy of your invoice and keep it with this manual.
Figure 30
Serial Number Model Number
Model and Serial Number Label
Customer Service
