Bosch DKE 94 Series, Use And Care Manual

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English 8
Warranty
General Information
The warranties provided by BSH Home Appliances Corp. in this Statement of Limited
Warranty apply only to the BSH Ventilation Hood (“hood”) and Internal Blower sold to
you, the first using purchaser, provided that the hood and blower were purchased (1)
for your use and not for resale and (2) in the United States or Canada and is located in
the country of purchase. As used in this Statement of Limited Warranty, the term “Date
of Installation” shall refer to the earlier of the date the hood and internal blower are
installed or ten (10) business days after the date the hood and internal blower are sold
to the first using purchaser, the warranties stated herein apply only to the first using
purchaser and are not transferable.
Standard Limited
Warranty
Standard Limited Warranty BSH warrants that its hood and internal blower are free
from defects in materials and workmanship for a period of twelve (12) months from the
Date of Installation. During the warranty period, BSH or its authorized service center
will repair or replace, at its sole option, any hood or internal blower that proves to have
been defective under conditions of normal use without charge. All removed parts and
components shall become the property of BSH, at BSH’s option. All replaced and/or
repaired parts shall assume the identity of the original part for purposes of this war-
ranty and this warranty shall not be extended with respect to such parts.
Other Conditions of the
Limited Warranties
Other Conditions of the Limited Warranties The warranties provided in this Statement
of Limited Warranty exclude defects or damage resulting from (1) use of the hood or
internal blower in other than its normal and customary manner (commercial use of the
hood or internal blower shall not be deemed normal or customary), (2) misuse, abuse,
accidents or neglect, (3) improper operation, maintenance, installation or unauthorized
service, (4) adjustment or alteration or modification of any kind, (5) a failure to comply
with applicable state, local, city, and county electrical and/or building codes and (6)
external forces such as floods, fires, acts of God or other circumstances beyond
BSH’s control. Also excluded from this warranty are scratches and damages on exter-
nal surfaces and exposed parts of the hood and internal blower on which the serial
numbers have been altered, defaced of removed. To the extent allowed by law, this
warranty sets out your exclusive remedies with respect to products covered by it,
whether the claim arises in contract or tort (including strict liability and negligence) or
otherwise. BSH will not be liable for consequential or incidental damages, losses, or
expenses. THIS WARRANTY IS IN LIEU OF ALL OTHER EXPRESS WARRANTIES.
ANY WARRANTY IMPLIED BY LAW, WHETHER FOR MERCHANTABILITY OR FIT-
NESS FOR A PARTICULAR PURPOSE OR OTHERWISE, SHALL BE EFFECTIVE
ONLY FOR THE PERIOD THAT THIS EXPRESS WARRANTY IS EFFECTIVE. No
attempt to alter, modify, or amend this warranty shall be effective unless authorized in
writing by an officer of BSH.
How to Obtain Warranty
Service
How to Obtain Warranty Service To obtain warranty service for the hood or internal
blower, you should contact the nearest BSH authorized service center or the BSH
Customer Support Call Center, 5551 McFadden Avenue, Huntington Beach, CA
92649, 800/944-2904. Please have your model number and serial number when you
call. They are printed on the inside left panel of the hood and the bottom of the internal
blower.
Notice To California
Owners
NOTICE TO CALIFORNIA OWNERS If your hood or internal blower needs warranty
service and there is no authorized BSH service center reasonably close to you, you
may notify the BSH reseller from whom you purchased the hood or internal blower. If
the BSH reseller fails to repair or replace the defective parts, or partially refund your
purchase price (where applicable), you may have the hood or internal blower repaired
at any large appliance repair shop or center and you will be reimbursed for all reason-
able expenses provided the costs are substantiated in writing and the work performed
is covered by this warranty. BSH shall not reimburse any repair costs hereunder which
exceed the depreciated value of the hood or internal blower.