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Bosch CTC29S04DI, User Manual

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Bosch CTC29S04DI User Manual Download Page 25

Troubleshooting

 en

25

Troubleshooting

15 Troubleshooting

Troubleshooting

You can rectify minor faults on your appliance yourself. Read the troubleshoot-
ing information before contacting after-sales service. This will avoid unneces-
sary costs.

WARNING

Risk of electric shock!

Incorrect repairs are dangerous.

▶

Repairs to the appliance should only be carried out by trained specialist
staff.

▶

Only use genuine spare parts when repairing the appliance.

▶

If the power cord of this appliance is damaged, it must be replaced by the
manufacturer, the manufacturer's Customer Service or a similarly qualified
person in order to prevent any risk.

Fault

Cause and troubleshooting

The appliance is not
cooling, the displays
and lighting are lit.

Showroom mode is switched on.

▶

Carry out the appliance self-test.

a

Once the appliance self-test has ended, the appli-
ance switches to normal operation.

The LED lighting does
not work.

Different causes are possible.

▶

Call customer service.
The customer service number can be found in the
enclosed customer service directory.

Side panels of the ap-
pliance are warm.

Not a fault. The side panels contain pipes which heat
up during the cooling process. Units touching the ap-
pliance will not be damaged by the heat.
No action required.

The warning signal
sounds.

The appliance door is open.

▶

Close the appliance door.

Summary of Contents for CTC29S04DI

Page 1: ...Register your new device on MyBosch now and get free benefits bosch home com welcome Fridge freezer CTC29S04DI CTC35S03DI en User manual ...

Page 2: ...eatures 15 6 1 Shelf 15 6 2 Fixed shelf 15 6 3 Refrigerator compartment flap 15 6 4 Fruit and vegetable con tainer with humidity control 15 6 5 Door rack 16 6 6 Ice cube maker 16 6 7 Accessories 16 7 Basic operation 17 7 1 Switching on the appliance 17 7 2 Operating tips 17 7 3 Switching off the appliance 17 7 4 Setting the temperature 17 8 Additional functions 17 8 1 Super cooling 17 8 2 Super fr...

Page 3: ...iance for cleaning 21 14 2 Cleaning the appliance 22 14 3 Removing the fittings 22 15 Troubleshooting 25 15 1 Power failure 28 15 2 Conducting an appliance self test 28 16 Storage and disposal 28 16 1 Taking the appliance out of operation 28 16 2 Disposing of old appliance 29 17 Customer Service 30 17 1 Product number E Nr and production number FD 30 18 Technical data 30 ...

Page 4: ...nment Up to an altitude of 2000 m above sea level 1 3 Restriction on user group This appliance may be used by children aged 8 or over and by people who have reduced physical sensory or mental abilities or inadequate experience and or knowledge provided that they are supervised or have been instructed on how to use the appliance safely and have understood the resulting dangers Children must not pla...

Page 5: ...stallation regulations When installing the appliance check that the power cable is not trapped or damaged If the insulation of the power cord is damaged this is dangerous Never let the power cord come into contact with heat sources WARNING Risk of explosion If the appliance s ventilation openings are sealed a leak in the re frigeration circuit may result in a flammable mixture of gas and air Keep ...

Page 6: ... children Do not let children play with small parts WARNING Risk of explosion If the cooling circuit is damaged flammable refrigerant may es cape and explode To accelerate the defrosting process do not use any other mechanical devices or means other than those recommended by the manufacturer If food is stuck to the freezer compartment loosen it with a blunt implement such as the handle of a wooden...

Page 7: ...s may cause burns by refrigeration Never put frozen food straight from the freezer compartment into your mouth Avoid prolonged contact of the skin with frozen food ice and surfaces in the freezer compartment CAUTION Risk of harm to health To prevent food from being contaminated you must observe the following instructions If the door is open for an extended period of time this may lead to a conside...

Page 8: ...ains If the appliance or the power cord is damaged immediately un plug the power cord or switch off the fuse in the fuse box Call customer services Page 30 Incorrect repairs are dangerous Repairs to the appliance should only be carried out by trained specialist staff Only use genuine spare parts when repairing the appliance If the power cord of this appliance is damaged it must be re placed by the...

Page 9: ...Safety en 9 Call after sales service Page 30 ...

Page 10: ... out of direct sunlight Install the appliance as far away as possible from heating elements cookers and other heat sources Maintain a 30 mm clearance to electric or gas cookers Maintain a 300 mm clearance to oil or solid fuel cookers Make sure there is a distance of 50 mm between the side wall and the appliance Never cover or block the exterior ventilation grilles Saving energy during use Note The...

Page 11: ...rating plate Appliance Fig 1 4 Page 14 The weight of the appliance ex works may be up to 70 kg depending on the model The subfloor must be sufficiently stable to bear the weight of the appli ance Permitted room temperature The permitted room temperature de pends on the appliance s climate class The climate class can be found on the rating plate Appliance Fig 1 4 Page 14 Climate class Permitted roo...

Page 12: ...electricity supply 1 Insert the mains plug of the appli ance s power cable in a socket nearby The connection data of the appli ance can be found on the rating plate Appliance Fig 1 4 Page 14 2 Check the mains plug is inserted properly a The appliance is now ready for use ...

Page 13: ...ising yourself with your appliance Familiarising yourself with your appliance 5 1 Appliance You can find an overview of the parts of your appliance here A B 1 2 3 1 4 5 6 7 8 9 10 1 A Freezer compartment Page 19 B Refrigerator compartment Page 18 1 Fixed shelf Page 15 2 Ice cube maker Page 16 3 Lighting ...

Page 14: ...e control panel to configure all functions of your appliance and to obtain information about the operating status 1 2 3 4 5 6 7 8 2 1 lights up when the refriger ator compartment mode is switched off 2 Freezer compartment sets the temperature of the freezer compartment 3 lights up when Super freezing is switched on 4 Displays the set temperature for the freezer compartment in C 5 switches the refr...

Page 15: ...n adjust the humidity in the fruit and vegetable container using the humidity controller This allows fresh fruit and vegetables to be stored for longer than with conven tional storage The air humidity in the fruit and vegetable container can be set according to the type and amount of food to be stored by moving the humidity control Low humidity required when primarily storing fruit or mixed items ...

Page 16: ... ice cube maker The ice cubes cannot be removed individually from the ice cube tray Too much drinking water was ad ded and is running into the ice cube container causing any ice cubes to freeze together 2 When the ice cubes are frozen ro tate the knob on the ice cube tray several times in a clockwise direc tion and release it a The ice cubes will loosen and fall into the ice cube container 3 Pull ...

Page 17: ...ature Setting the refrigerator compartment temperature Press Refrigerator compart ment repeatedly until the temper ature display shows the required temperature The recommended temperature in the refrigerator compartment is 4 C Setting the freezer compartment temperature Press Freezer compartment re peatedly until the temperature dis play shows the required temperat ure The recommended temperature ...

Page 18: ...frigerator compartment mode Press and hold for 3 seconds until lights up Alarm 9 Alarm Alarm 9 1 Door alarm If the appliance door is open for a while the door alarm switches on A warning tone sounds Switching off the door alarm Close the appliance door or press any touch field on the control panel a The warning tone is switched off Refrigerator compartment 10 Refrigerator compart ment Refrigerator...

Page 19: ...er compartment Page 22 2 Store food directly on the floor of the freezer compartment 11 2 Tips for storing food in the freezer compartment Store food in air tight packaging Do not bring food which is to be frozen into contact with frozen food Spread out the food over a wide area in the freezer compartment 11 3 Tips for freezing fresh food Freeze fresh and undamaged food only Freeze food in portion...

Page 20: ...se quark in the refrigerator compartment Defrost bread at room temperat ure Prepare food for immediate con sumption in the microwave in the oven or on the hob Water system 12 Water system Water system Your appliance is equipped with wa ter carrying components 12 1 Water dispenser Dispense cold water via the water dispenser Filling the water tank CAUTION Risk of harm to health If you fill the tank ...

Page 21: ...r compartment The fully automatic NoFrost system ensures that the freezer compartment remains frost free Defrosting is not required Cleaning and servicing 14 Cleaning and servi cing Cleaning and servicing To keep your appliance working effi ciently for a long time it is important to clean and maintain it carefully Customer Service must clean inac cessible points Cleaning by cus tomer service can g...

Page 22: ...ss steel cleaning agents on the outside of the appli ance If you clean fittings and accessories in the dishwasher this may cause them to become deformed or discol our Never clean fittings and accessory in the dishwasher 1 Prepare the appliance for cleaning Page 21 2 Clean the appliance the fittings the accessories and the door seals with a dish cloth lukewarm water and a little pH neutral washing ...

Page 23: ...the fruit and vegetable container as far as it will go 2 Lift the fruit and vegetable con tainer at the front and remove it Removing the ice cube maker 1 Remove and empty the ice cube tray and the ice storage container 2 Lift the fixed shelf with the holder at the rear and remove it 3 Slide the holder out of the fixed shelf at the side ...

Page 24: ...g position the ice cube maker on the left hand side of the fixed shelf Removing the water container 1 Lift and remove the water con tainer 2 Remove the cover from the water container and empty the container 3 ATTENTION Sharp objects may damage the seal Never use sharp objects to remove the seal Remove the seal from the cover ...

Page 25: ...ervice or a similarly qualified person in order to prevent any risk Fault Cause and troubleshooting The appliance is not cooling the displays and lighting are lit Showroom mode is switched on Carry out the appliance self test a Once the appliance self test has ended the appli ance switches to normal operation The LED lighting does not work Different causes are possible Call customer service The cu...

Page 26: ...ion pan from overflowing mop up the condensation water with a sponge The evaporator is defrosted if no more condensa tion water runs into the evaporation pan 6 Clean the interior of the appliance Page 22 7 Switch the appliance back on Page 17 The temperature dif fers greatly from the setting Different causes are possible 1 Switch off the appliance Page 17 2 Switch the appliance back on after five ...

Page 27: ...f Automatic defrosting is running No action required The appliance makes noises The appliance is not level Align the appliance using a spirit level and the screw feet The appliance is not free standing Observe the minimum clearances for the appliance Fittings wobble or stick Check the removable fittings and if required re place these Bottles or containers are touching Move the bottles or container...

Page 28: ...is run ning a long audible signal sounds a If at the end of the appliance self test two audible signals sound and the temperature display indic ates the set temperature your ap pliance is OK The appliance switches to normal operation a If at the end of the appliance self test 5 audible signals sound and the temperature display LEDs light up with a different brightness in form customer service The ...

Page 29: ... Management and Handling Rules 2016 concerning used elec trical and electronic ap pliances The guideline determ ines the framework for the return and recycling of used appliances Note This product doesn t contain any of hazardous substances as specified in the e waste Management and Handling Rules 2016 Any disposal through un authorized agencies per son will attract action un der Environment Prote...

Page 30: ...of warranty in your country is available from our after sales service your retailer or on our website If you contact Customer Service you will require the product number E Nr and the production number FD of your appliance The contact details for Customer Ser vice can be found in the enclosed Customer Service directory or on our website 17 1 Product number E Nr and production number FD You can find...

Page 31: ......

Page 32: ...vice Free and easy registration also on mobile phones www bosch home com welcome Looking for help You ll find it here Expert advice for your Bosch home appliances help with problems or a repair from Bosch experts Find out everything about the many ways Bosch can support you www bosch home com service Contact data of all countries are listed in the attached service direct ory 8001181928 8001181928 ...

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