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Troubleshooting
en
21
14.1 Malfunctions
Fault
Cause and troubleshooting
The appliance is not
working.
The mains plug of the power cord is not plugged in.
▶
Connect the appliance to the power supply.
The circuit breaker is faulty.
▶
Check the circuit breaker in the fuse box.
There has been a power cut.
▶
Check whether the lighting in your kitchen or other appliances are working.
Malfunction
1.
Switch off the fuse in the fuse box.
2.
Switch the fuse back on after approx. 10 seconds.
a
If the fault was a one-off, the message disappears.
3.
If the message appears again, call the after-sales service. Please specify the exact error
message when calling.
→
Appliance is not heat-
ing, colon is flashing
in the display.
Demo mode is activated in the basic settings.
1.
Disconnect the appliance from power supply by briefly switching off the circuit breaker in
the fuse box.
2.
Deactivate demo mode in the basic settings in the next 3 minutes.
Microwave operation
is stopped.
Malfunction
1.
Switch off the fuse in the fuse box.
2.
Switch the fuse back on after approx. 10 seconds.
a
If the fault was a one-off, the message disappears.
3.
If the message appears again, call the after-sales service. Please specify the exact error
message when calling.
→
Food takes longer
than usual to heat up.
The microwave power setting was too low.
▶
Select a higher microwave power setting.
You have placed a larger amount of food than normal in the appliance.
▶
Set a longer cooking time.
Double the amount needs double the cooking time.
The food was colder than usual.
▶
Stir or turn the food during cooking.
Microwave not work-
ing.
The door was not fully closed.
▶
Check whether food residue or debris is trapped in the door.
has not been pressed.
▶
Press
.
12:00 flashes in the
display and the
symbol lights up.
There has been a power cut.
▶
Reset the time.
→
The appliance is not
in operation. A cook-
ing time is shown in
the display.
has not been pressed.
▶
Press
.
14.2 Information on display panel
Fault
Cause and troubleshooting
A message with "D"
or "E" appears in the
display, e.g. D0111
or E0111.
Malfunction
1.
Switch off the fuse in the fuse box.
2.
Switch the fuse back on after approx. 10 seconds.
a
If the fault was a one-off, the message disappears.
3.
If the message appears again, call the after-sales service. Please specify the exact error
message when calling.
→