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Conettix Universal Dual Path Communicator
Maintenance and troubleshooting | en
91
Bosch Security Systems, Inc.
Installation and Operation Manual
2017.11 | 05 | F.01U.311.207
11.6.7
Cellular network registration
Description:
The B465 is attempting to register on the cellular network. This issue occurs if the registration
never occurred, and can last up to 8 minutes. After 8 minutes, the LEDs change to the double-
flash Radio Registration state. This condition can also happen if only one tower is within RF
range and it has an outage. The module continues to attempt to establish communications.
Solution:
1.
Refer to
Wireless Reception Issues
if the signal strength is unacceptable.
2.
Replace the SIM card with a known good test card. If the signal strength is acceptable,
confirm that the wireless service provider activated this account and the SIM card
correctly.
3.
If the problem continues, replace the B465.
11.6.8
USB COM port error
Description:
COM error occurs when trying to connect to the B465 using the USB serial program. The
following screen shows.
Figure
11.2: COM port error
Solution:
1.
Click OK.
2.
Click File -> New Connection.
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