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AUTODOME IP starlight 5100i

Service | en

69

Bosch Security Systems

User Manual

2020-11 | draft 0.9 |

11

Service

11.1

Maintenance

Update server

The address of the update server appears in the address box.
1.

Click

Check

to make a connection to this server.

2.

Select the appropriate version for your camera to download the firmware from the server.

Firmware

The camera functions and parameters can be updated by uploading new firmware. To do this,
the latest firmware package is transferred to the device via the network. The firmware is
installed there automatically. Thus, a camera can be serviced and updated remotely without
requiring a technician to make changes to the device on site. The latest firmware can be
obtained from your customer service center or from the download area.

i

Notice!

Potential loss of data
Bosch recommends that you save all device configurations, including IVA and calibration, on
your network before starting a firmware update.

i

Notice!

Before starting a firmware update, make sure to select the correct upload file.
Do not interrupt the firmware installation. Even changing to another page or closing the
browser window leads to interruption.
Uploading the wrong files or interrupting the upload can result in the device no longer being
addressable, requiring it to be replaced.

!

Caution!

Do not remove power to the unit during a factory default or a firmware update. Wait at least
two minutes for the default process to complete. If the unit appears to be "frozen" after two
minutes, then reboot the unit. Refer to

Troubleshooting, page 73 for more details.

Progress

The progress bar displays the progress of the firmware upload.

Note:

Once the progress bar reaches 100%, a reset page may appear. If this page appears,

allow the reset page to complete its action.

Upload history

Click

Show

to view the firmware upload history.

Configuration

Click

Browse...

to navigate to the required firmware file (*.fw).

Note:

Ensure that the file to be loaded comes from the same unit type as the unit that you

want to configure.
Click

Upload

to begin transferring the file to the unit. Click OK to the warning message to

continue the firmware upload, or Cancel to stop the upload.
Click

Download

to save the camera settings to a file to upload to the same camera or to a

similar camera in the future.

Maintenance log

You can download an internal maintenance log from the unit to send it to Customer Service
for support purposes. Click

Download

and select a storage location for the file.

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Summary of Contents for AUTODOME IP starlight 5100i

Page 1: ...AUTODOME IP starlight 5100i en User Manual ...

Page 2: ......

Page 3: ...ing status 12 3 1 8 Date and Time 12 3 1 9 Full screen video 12 3 1 10 Saving snapshots 12 3 1 11 Recording live video 12 3 1 12 Video Security App 13 3 1 13 Show latest event 13 3 1 14 Audio communication 13 3 1 15 Storage CPU and network status 13 3 1 16 Status icons 13 3 2 Playback 14 3 2 1 Selecting the recording stream 14 3 2 2 Searching for recorded video 14 3 2 3 Exporting recorded video 14...

Page 4: ...g 46 8 2 Storage Management 46 8 2 1 Device manager 46 8 2 2 Recording media 46 8 2 3 Activating and configuring storage media 47 8 2 4 Formatting storage media 47 8 2 5 Deactivating storage media 47 8 3 Recording Profiles 47 8 4 Maximum Retention Time 49 8 5 Recording Scheduler 49 8 6 Recording Status 50 8 7 Recording Statistics 50 8 8 Image Posting 50 8 9 SD Card Status 51 9 Alarm 52 9 1 Alarm C...

Page 5: ...3 66 10 5 Multicast 67 10 6 IPv4 Filter 67 11 Service 69 11 1 Maintenance 69 11 2 Licenses 70 11 3 Certificates 70 11 4 Logging 70 11 5 Diagnostics 70 11 6 System Overview 71 12 AUX Commands 72 13 Troubleshooting 73 13 1 Rebooting the unit 73 13 2 Physical reset button 74 13 3 Customer Service and Support 75 14 Support 76 ...

Page 6: ... select Support Apps and Tools Online Apps Video Bosch Project Assistant app Select the appropriate operating system and then click the appropriate button to download and install the app From Google Play Store play google com search for Bosch Project Assistant Select the app from the list Click the Install button From Apple Store itunes apple com search for Bosch Project Assistant Select the app f...

Page 7: ...TODOME IP starlight 5100i Introduction en 7 Bosch Security Systems User Manual 2020 11 draft 0 9 1 Fill in the fields User name and Password 2 Click OK If the password is correct the desired page appears ...

Page 8: ...g out of the device Help on this page Get context sensitive help for the page that you are seeing 2 1 Live page The Live page is used to display the live video stream and control the unit Below the live video is a field with the date and time Below the date time field is a row of icons related to the video feed Icon Description Function Full screen video See the selected stream in full screen mode...

Page 9: ...et immediately If a page does show a Set button you must click the Set button for a change to take effect i Notice Save each change with the associated Set button Clicking the Set button saves the settings only in the current field Changes in any other fields are ignored Some changes only take effect after the unit is rebooted In this case the Set button changes to Set and Reboot 1 Make the desire...

Page 10: ...ard around the PTZ control in the direction that you want to move the camera Zoom Click the button to zoom in Click the button to zoom out A snap to area or snap to zoom function allows you to select a different area of the video image to which to zoom the camera Hold the Ctrl key and use your mouse to draw a box rectangle over the video to define the area to which to zoom When you release the Ctr...

Page 11: ...ation of the unit the alarm input and the output are displayed next to the image Expand the Digital I O group if necessary The alarm symbol is for information and indicates the status of an alarm input The symbol lights when the input alarm is active The alarm output allows the operation of an external device for example a light or a door opener To activate the output click the checkmark symbol Th...

Page 12: ...a image changes during an automatic recording The icon lights up and displays a moving graphic to indicate a running recording If no recording is taking place a static icon is displayed 3 1 8 Date and Time Date Time unlabeled The unlabeled date and time ticker appears above the row of icons including that is below the lower left corner of the live video image 3 1 9 Full screen video Click the full...

Page 13: ...io signals sent from the unit but only the user who first pressed the F12 key can send audio signals others must wait for the first user to release the key 3 1 15 Storage CPU and network status When you access the unit with a browser the icons in the list that follows are at the top right corner of the window CPU load icon Network load icon The information from the icons can help with solving prob...

Page 14: ...k is only visible when a direct iSCSI or memory card is configured for recording with Video Recording Manager VRM recording this option is not active On the left side of the screen there are four groups Connection Search Export Track list 3 2 1 Selecting the recording stream On the left side of the browser expand the Connection group if necessary To view a recording stream 1 Click the Recording dr...

Page 15: ...with the sequence is displayed in the bar in gray Arrows indicate the position of the image currently being played back within the sequence The time bar offers various options for navigation in and between sequences If required click in the bar at the point in time at which the playback should begin Change the time interval displayed by clicking the plus or minus icons or use the mouse scroll whee...

Page 16: ...the mode if the mode is set If the mode is not set the phrase No certificate installed appears to the right of the mode name Password This field indicates if a password is set for the camera Certificate A check mark in this check box indicates that at least one certificate is loaded onto the camera If no certificates are loaded then No certificate installed appears to the right of the text The Esc...

Page 17: ...ssword for a new password or Certificate for a certificate that the new user is authorized to use Note Use a maximum of 19 characters Do no use special characters Confirm password In each case enter the new password a second time to eliminate typing mistakes i Notice A new password is only saved when you click the Set button You should therefore click the Set button immediately after entering and ...

Page 18: ...ra can receive the time signal from time server using various time server protocols and then use it to set the internal clock The unit polls the time signal automatically once every minute Enter the IP address of a time server here You can choose to have the DHCP server give a time server date by selecting the Overwrite by DHCP option Time server type Select the protocol that is supported by the s...

Page 19: ...ve video indicator an icon that pulses on the OSD to show that the video stream is live Select Off to hide the Live video indicator Alarm mode stamping Select On to display a text message overlay in the image in the event of an alarm It can be displayed at a position of your choice that you can then specify using the Custom option Or it can be set to Off for no overlay information 1 Select the des...

Page 20: ... iris and zoom level on the OSD Refer to the section Lens Settings to configure these settings The fields Position XY and 0 255 appear 1 In the field Position XY specify the exact position The default is 10 2 In the field 0 255 enter the position range The default is 176 Select Off to hide the region from view Transparent background Check this box to make transparent the stamp background on the im...

Page 21: ...he GB T 28181 national standard H 264 elementary stream Select this checkbox to select or to enable the H 264 elementary stream Registration timeout Enter a value in milliseconds for the registration timeout The default is 3600 Heartbeat timeout Enter the value in seconds for the heartbeat timeout The default is 15 Server ID Enter the ID of the server Server IP address Enter the server IP address ...

Page 22: ... use the original image again delete the entries in the fields Company logo and Device logo Show VCA metadata When video content analysis VCA is activated additional information is displayed in the live video stream With the MOTION analysis type for example the sensor fields in which motion is recorded are marked with yellow rectangles Using Essential Video Analytics or Intelligent Video Analytics...

Page 23: ...Live page Options are Small Medium Large 720p 1080p and Resource based JPEG interval You can specify the interval at which the individual images should be generated for the M JPEG image on the Live page JPEG quality You can specify the quality at which the JPEG images appear on the Live page 5 2 Live functions On this page you can adapt the functions on the LIVE page to your requirements You can c...

Page 24: ...ing recording video sequences on the local memory should be displayed below the live image Video sequences can only be saved if this icon is visible I frames only stream Here you can specify whether the LIVE page displays a viewing tab for an I frame only stream Show Pre positions Here you can specify whether the section Pre positions of the Live page displays a drop down box with the list of scen...

Page 25: ...ote The button to connect to the device with that service is not active 6 2 Accounts Four separate accounts can be defined for posting and recording export Type Select either FTP or Dropbox for the account type Before using a Dropbox account ensure that the time settings of the device have been correctly synchronized Account name Enter an account name to be shown as the target name Note The fields...

Page 26: ...DNS Provider from the drop down list Host name Enter the host name registered for the unit User name Enter the user name you registered Password Enter the password you registered Force registration now Force the registration by transferring the IP address to the DynDNS server Entries that change frequently are not provided in the Domain Name System It is a good idea to force the registration when ...

Page 27: ... the field Sensor mode requires approximately 10 20 seconds to complete During this time no changes can be made The cameo image freezes Image rotation To invert the live video image because the camera is mounted in inverted orientation select 180 If the camera is mounted upright select 0 Mirror image Select On to output a mirror image of the camera picture Note Privacy masks are not supported in m...

Page 28: ...e provided by the camera itself The focal length is provided if the camera has a built in lens Select the appropriate mounting position of the camera Options that appear depend on the type of camera Height m The height describes the vertical distance from the camera to the ground plane of the captured image Typically the elevation of the mounted camera above the ground Enter the height in meters o...

Page 29: ...s that the camera may have As an alternative select the Calculate check box to obtain values based on the calibration elements that are marked on the image Focal length mm Enter the focal length manually or click the refresh icon to obtain values that are provided by any sensors that the camera may have As an alternative select the Calculate check box to obtain values based on the calibration elem...

Page 30: ...camera is below the horizon i Notice If the distance to the camera geolocation is not relevant it is enough to determine height and focal length in relation to each other This allows a simple calibration by marking 2 3 persons each with a vertical line and setting their size 1 80 m 71 in for all is sufficient Use at least one person in the front and one person in the background of the image for be...

Page 31: ...This mode is optimized for most standard scenes both indoor and outdoor Sodium lighting This mode covers most situations It should be used in applications where the lighting changes from day to night It takes into account sun highlights and street sodium vapor lighting Vibrant This mode provides a more vivid image with increased contrast sharpness and saturation LPR IR required This mode is optimi...

Page 32: ...mation to obtain a well balanced color reproduction In Manual RGB mode the Red Green and Blue gain can be set manually to a desired position Apply white balance Click Hold to put ATW on hold and save the current color settings The mode changes to manual The table below identifies the options available in the field White balance and the additional fields that appear depending on the options selecte...

Page 33: ... blue gain slider to offset the factory white point alignment reducing blue introduces more yellow 7 2 2 ALC ALC mode Select the mode for automatic light level control Fluorescent 50 Hz Fluorescent 60 Hz Standard ALC level Adjust the video output level 15 to 0 to 15 Select the range within which the ALC will operate A positive value is more useful for low light conditions a negative value is more ...

Page 34: ... switchover Adjust the slider to set the video level at which the camera in Auto mode switches from monochrome to color operation 15 to 15 A low negative value means that the camera switches to color at a lower light level A high positive value means that the camera switches to color at a higher light level The actual switch over point might change automatically to avoid instable switching Iris pr...

Page 35: ... disable the feature Select Extreme to activate the feature for viewing images of very low contrast Select the amount of intensity for the defog feature Note This field appears only when the option in Intelligent Defog is On or Auto Intelligent Dynamic Noise Reduction Select On to activate intelligent Dynamic Noise Reduction DNR which reduces noise based on motion and light levels Sharpness level ...

Page 36: ...ions to the Internet and one for LAN connections Pre programmed profiles are available each giving priority to different perspectives You can change individual parameter values of a profile and you can also change the name You can switch between profiles by clicking the appropriate tabs Caution The profiles are rather complex They include a large number of parameters that interact with one another...

Page 37: ...e slider Note A higher frame rate makes motion sequences smoother but requires more disk space A lower frame rate achieved by skipping frames requires less disk space but makes motion sequences less smooth Video resolution Select the desired resolution for the video image Note The value in this field adjusts the resolution for SD streams only Advanced settings If necessary use the expert settings ...

Page 38: ...t which the image quality still meets your needs 3 Set the value for I P frame delta QP to the lowest possible value This is how to save bandwidth and memory in normal scenes The image quality is retained even in the case of increased movement since the bandwidth is then filled up to the value that is entered under Maximum bit rate Background delta QP Select the appropriate encoding quality level ...

Page 39: ...us with low bandwidths The frame rate is displayed next to the slider Click Test to see when and if a specific stream will drop frames 7 5 Encoder Statistics Stream Identifies the current stream 1 2 or JPEG Zoom Identifies the current zoom factor of the camera 1x 2x 4x or 8x Averaging period Select the appropriate averaging period as a means of stabilizing the long term bit rate 7 6 Encoder Region...

Page 40: ...ositions and Tours 6 If required select another region and repeat the steps 7 To remove a region select the area and click the waste bin icon 8 Click Set to apply the region settings 7 7 Privacy Masks Global settings Disable masks Click the check box to hide all privacy masks Mask enlargement Select this check box to enlarge all masks automatically while the camera is in motion Pattern Select the ...

Page 41: ...tings Type a value between 1 and 60 expressed in degrees inclusive The default setting is 30 Inactivity Selects the time period the dome must be not controlled until the inactivity event will be executed Off default camera remains on a current scene indefinitely Pre position 1 camera returns to Pre position 1 Previous AUX camera returns to the previous AUX activity Inactivity period Determines the...

Page 42: ...nual camera movements made during the recording including its rate of pan tilt and zoom speeds and other lens setting changes The tour does not capture camera video during the recording of the tour Note 1 You can save a total of 15 minutes of recorded actions between the two tours To record a tour 1 Click the Start Recording button The system prompts you to overwrite the existing tour 2 Click Yes ...

Page 43: ...r for the pre position from 1 to 256 4 Type an optional name for the pre position up to 20 characters long 5 Click OK to save the pre position to the list Pre positions 6 To include the pre position in a standard tour select the check box to the left of the field Include in standard tour marked with An asterisk appears to the left of the name in the list Pre positions 7 For IR cameras only To add ...

Page 44: ... tour Return to the Live page Select Special Functions Click AUX Control Type 7 in the input box and click AUX on 6 To stop the tour type 7 and click AUX off Sequence settings Include in standard tour marked with Select this checkbox to include the pre position in the standard tour Upload Click the button to upload the tour configuration to the camera Dwell times Standard pre position tour Select ...

Page 45: ...olume using the slide Values range from 0 to 119 Line Out Set the line output gain using the slider Values range from 0 to 115 Recording format Select a format for audio recording The default value is AAC 48 kbps You can select AAC 80 kbps G 711 or L16 depending on the required audio quality or sampling rate AAC audio technology is licensed by Fraunhofer IIS http www iis fraunhofer de amm 7 14 Pix...

Page 46: ...e Managed by Video Recording Manager software box is only an indicator it cannot be changed here If the Managed by Video Recording Manager software box is checked you are not able to configure any further recording settings on this page 8 2 2 Recording media Select a media tab to connect to the available storage media iSCSI Media To use an iSCSI system as the storage medium a connection to the des...

Page 47: ... the target selected 8 2 4 Formatting storage media All recordings on a storage medium can be deleted at any time Check the recordings before deleting and back up important sequences on the computer s hard drive 1 Click a storage medium in the Managed storage media list to select it 2 Click Edit below the list 3 Click Format in the new window to delete all recordings in the storage medium 4 Click ...

Page 48: ...Select what is to be included in the recordings Audio If audio is not enabled Off is shown Click on Off and the page is redirected to the Audio section Metadata Standard recording Select the mode for standard recordings Continuous the recording proceeds continuously If the maximum recording capacity is reached older recordings are overwritten automatically Pre alarm recording takes place in the pr...

Page 49: ... with dates that fall on varying weekdays Weekdays Assign as many time periods in 15 minute intervals as needed for any day of the week Move the mouse cursor over the table the time is displayed 1 Click the profile to be assigned in the Time periods box 2 Click a field in the table and while holding down the left mouse button drag the cursor across all of the fields to be assigned to the selected ...

Page 50: ...Stop button to deactivate the recording scheduler Running recordings are interrupted and the configuration can be changed Recording status The graphic indicates the recording activity of the camera You will see an animated graphic while recording is taking place 8 6 Recording Status Details of the recording status are displayed here for information These settings cannot be changed 8 7 Recording St...

Page 51: ...ectly For example the file snap011005_114530 jpg was stored on October 1 2005 at 11 45 and 30 seconds VCA overlays To include VCA overlays in the email select this check box Posting interval Enter the interval in seconds at which the images are sent to an FTP server Enter zero for no images to be sent The following field may or may not appear depending on your camera Target Select the target accou...

Page 52: ...2 is transmitted for automatic connections Bear this fact in mind when assigning the profile see Encoder Profile Number of destination IP address Specify the numbers of the IP addresses to be contacted in the event of an alarm The unit contacts the remote stations one after the other in the numbered sequence until a connection is made Destination IP address For each number enter the corresponding ...

Page 53: ...the receiver that is to be used to display the alarm image i Notice Refer to the destination unit documentation concerning image display options and available video outputs Decoder If a split image is set for the selected video output select a decoder to display the alarm image The decoder selected determines the position in the split image SSL encryption SSL encryption protects data used for esta...

Page 54: ...name in the field 2 Click the icon again The new profile name is saved Do not use any special characters for example in the name Special characters are not supported by the system s internal management The default option is Profile 1 If you select the option Silent VCA then the system creates metadata to facilitate searches of recordings but no alarm is triggered You cannot change any parameters f...

Page 55: ...y compared with the current video image If the current video image in the marked areas differs from the reference image an alarm is triggered This detects tampering that would otherwise not be detected for example if the camera is turned 1 Click Reference to save the currently visible video image as a reference 2 Click Add mask and select the areas in the reference image that are to be ignored Cli...

Page 56: ...om turning the camera mount bracket for example Scene too bright Activate this function if tampering associated with exposure to extreme light for instance shining a flashlight directly on the lens should trigger an alarm Use the slider to set the threshold of the alarm trigger Scene too dark Activate this function if tampering associated with covering the lens for instance by spraying paint on it...

Page 57: ...ropriate SMTP port SMTP user name Enter a registered user name for the chosen mailserver here SMTP password Enter the required password for the registered user name here Format You can select the data format of the alarm message Standard with JPEG E mail with attached JPEG image file SMS E mail in SMS format to an e mail to SMS gateway for example to send an alarm by cellphone without an image att...

Page 58: ...Closed Supervised if the alarm is to be triggered by opening the contact Select N O S Normally Open Supervised if the alarm is to be triggered by closing the contact A supervised alarm transmits both the alarm condition and the tamper condition Depending on how the alarm is configured a short or a break in the alarm s circuit can trigger the tamper signal NCS and NOS contacts are only present on s...

Page 59: ...es 1 Click Examples under the Alarm Task Editor field to see some script examples A new window opens 2 Enter new scripts in the Alarm Task Editor field or change existing scripts in line with your requirements 3 When finished click Set to transmit the scripts to the device If the transfer was successful the message Script successfully parsed is displayed over the text field If it was not successfu...

Page 60: ...100i 2020 11 draft 0 9 User Manual Bosch Security Systems Pre position defines a pre position from shot 1 256 Note This option is not available for the input Time range Monochrome triggers the camera to give the output in monochrome mode ...

Page 61: ...nput Alarm input Day night IVA MOTION Connection Time Time range 1 Input 1 2 Input 2 00 00 00 00 00 00 Output 1 Output 2 None Alarm output AUX on AUX off Pre position 1 Output 1 1 Scan 360 7 Custom tour 8 Pre position tour 18 Auto pivot 57 Night mode 60 On screen display 67 IR focus correction 80 Digital zoom Scene 1 Scene 2 Not available as an Output if Input is Time range Click the checkbox Enab...

Page 62: ...set up appropriately so that once an IP address is assigned it is retained each time the system is rebooted Ethernet The Ethernet options are defined in this section IP V4 address IP address Enter the desired IP address for the camera in this field The IP address must be valid for the network Subnet mask Enter the appropriate subnet mask for the selected IP address here Gateway address If you want...

Page 63: ... must deactivate the HTTP port In this case select Off HTTPS browser port If you wish to allow browser access on the network via a secure connection select an HTTPS browser port from the list if necessary The default HTTPS port is 443 Select the Off option to deactivate HTTPS ports only unsecured connections will now be possible The camera uses the TLS 1 0 encryption protocol You may have to activ...

Page 64: ...ximum value in bytes for the package size including IP header to optimize data transmission 10 3 Advanced The settings on this page are used to implement advanced settings for the network RTSP RTSP port If necessary select a different port for the exchange of the Real Time Streaming Protocol RTSP data from the list The standard RTSP port is 554 Select Off to deactivate the RTSP function 802 1x Aut...

Page 65: ...nal watts that you want the camera to use Requested total The value in this field is the total number of watts from the fields Requested for camera and Additional Power Allocated power The value in this field is the number of watts of allocated power to the camera 10 4 Network Management SNMP The camera supports two versions of Simple Network Management Protocol SNMP for managing and monitoring ne...

Page 66: ...e type of data in a data packet and divides the packets into traffic classes that can be prioritized for forwarding Consult with your network administrator for assistance configuring the Audio Video Control and the Alarm video settings and to select the appropriate Post alarm time Post alarm time has a time period from 0 s seconds to 3 h hours 15 s seconds is the default option 10 4 2 SNMP SNMP v1...

Page 67: ... simultaneous data reception on receivers that need to activate the multicast function To do this check the box and enter the multicast address Multicast Address Enter a valid multicast address to be operated in multicast mode duplication of the data stream in the network With a 0 0 0 0 setting the encoder for the stream operates in multi unicast mode copying of data stream in device The camera su...

Page 68: ...68 en Network AUTODOME IP starlight 5100i 2020 11 draft 0 9 User Manual Bosch Security Systems Mask 1 2 Enter the subnet mask for the appropriate IPv4 address ...

Page 69: ...ndow leads to interruption Uploading the wrong files or interrupting the upload can result in the device no longer being addressable requiring it to be replaced Caution Do not remove power to the unit during a factory default or a firmware update Wait at least two minutes for the default process to complete If the unit appears to be frozen after two minutes then reboot the unit Refer to Troublesho...

Page 70: ...deletion click Cancel Note You can only delete certificates that you have added you cannot delete the default certificate 11 4 Logging Number of displayed entries Select the number of entries to display Event Logging Current log level Select the level of event for which to display log entries or to log Software Sealing Enable software sealing Select this check box to enable software protection tha...

Page 71: ... camera and maintains a log of all events such as those listed below Click the REFRESH button to reload log data 11 6 System Overview This window is for information only and cannot be modified Keep this information at hand when seeking technical support Select the text on this page with a mouse and copy it so that it can be pasted into an e mail if required ...

Page 72: ...R mode off Available for AUTODOME IP 5000i IR AUTODOME IP starlight 5100i IR only 57 On Off Night mode IR Filter In Out 60 On Off On Screen Display OSD 67 On Off Focus adjust for external IR Illuminators 80 On Off Digital Zoom lock 88 On Off Proportional speed 94 On Recalibrate Azimuth Compass 95 On Off Azimuth Elevation Display 96 On Off Compass Points Display 100 On Off Record Tour A 101 On Off ...

Page 73: ...R Configuration Manager or BVMS or similar software identifies the unit as Videojet Generic 4 Reboot the unit using one of the following methods In the web browser type the IP address and then reset without any punctuation Press the Enter key OR In Configuration Manager right click the IP address and click Restart 4 Wait two minutes for the process to complete If you cannot control the unit after ...

Page 74: ...The camera has no video out Steps to complete a hardware reset for all camera models 1 Apply power to the camera Search for the IP address and then log on to the camera using the web browser Note You can use Configuration Manager to identify the IP address 2 Find the hardware reset button on the camera block See each section below to locate the reset button for your camera model 3 Push and hold th...

Page 75: ... instructions USA and Canada Telephone 800 289 0096 option 5 Fax 800 366 1329 Email repair us bosch com Customer Service Telephone 800 289 0096 option 3 Fax 800 315 0470 Email orders us bosch com Technical Support Telephone 800 289 0096 option 4 Fax 800 315 0470 Email technical support us bosch com Europe Middle East Africa and Asia Pacific Regions Contact your local distributor or Bosch sales off...

Page 76: ...rt Bosch Security and Safety Systems offers support in these areas Apps Tools Building Information Modeling Commissioning Warranty Troubleshooting Repair Exchange Product Security Bosch Building Technologies Academy Visit the Bosch Building Technologies Academy website and have access to training courses video tutorials and documents www boschsecurity com xc en support training ...

Page 77: ...AUTODOME IP starlight 5100i Support 77 Bosch Security Systems User Manual 2020 11 draft 0 9 ...

Page 78: ...78 Support AUTODOME IP starlight 5100i 2020 11 draft 0 9 User Manual Bosch Security Systems ...

Page 79: ......

Page 80: ...Bosch Security Systems B V Torenallee 49 5617 BA Eindhoven Netherlands www boschsecurity com Bosch Security Systems B V 2020 202011232004 ...

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