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21

Statement of Limited Product Warranty
Bosch Dishwashers

What this Warranty Covers & Who it Applies to: 

 the limited warranty 

provided BSH Home Appliances (“Bosch”) in this Statement of Limited Product 

Warranty applies only to Bosch dishwashers (“Product”) sold to you, the 

first using purchaser, provided that the Product was purchased: (1) for your 

normal, household (non-commercial) use, and has in fact at all times only 

been used for normal household purposes; (2) new at retail (not a display, 

“as is”, or previously returned model), and not for resale, or commercial use; 

and (3) within the united states or Canada, and has at all times remained 

within  the  country  of  original  purchase.  the  warranties  stated  herein 

apply only to the first purchaser of the Product and are not transferable.   

• 

please make sure to return your registration card; while not necessary 

to effectuate warranty coverage, it is the best way for Bosch to 

notify you in the unlikely event of a safety notice or product recall.  

How  Long  the  Warranty  Lasts: 

  Bosch  warrants  that  the  product  is 

free  from  defects  in  materials  and  workmanship  for  a  period  of  three 

hundred  sixty  five  (365)  days  (i.e.,  1  year)  from  the  date  of  purchase.  

the  foregoing  timeline  begins  to  run  upon  the  date  of  purchase,  and 

shall  not  be  stalled,  tolled,  extended,  or  suspended,  for  any  reason 

whatsoever.    labor and shipping costs are included in this basic coverage. 

Extended Limited Warranty:

  Bosch also provides these additional limited 

warranties: 

• 

2  Year  Limited  Warranty: 

  Bosch  will  repair  or  replace  any 

component that proves to be defective in materials or workmanship 

(excludes labor charges).

• 

5  Year  Limited  Warranty  on  Electronics:

    Bosch  will  repair  or 

replace  any  Bosch  microprocessor  or  printed  circuit  board  if  it 

proves to be defective in materials or workmanship (excludes labor 

charges).

• 

5 Year Limited Warranty on Dish Racks:

  Bosch will replace the 

upper or lower dish rack (excluding rack components), if the rack 

proves  defective  in  materials  or  workmanship  (excludes  labor 

charges).

• 

Lifetime Warranty against Stainless Steel Rust Through:

 Bosch 

will  replace  your  dishwasher  with  the  same  model  or  a  current 

model that is substantially equivalent or better in functionality, if 

the inner liner should rust through (excludes labor charges). Bosch 

will replace the stainless steel door if the door should rust through 

(excludes labor charges).

the foregoing timeline begins to run upon the date of purchase, and shall 

not be stalled, tolled, extended, or suspended, for any reason whatsoever.   

Repair/Replace as Your Exclusive Remedy

 

During this warranty period, 

Bosch or one of its authorized service providers will repair your product 

without charge to you (subject to certain limitations stated herein) if your 

product proves to have been manufactured with a defect in materials or 

workmanship.    if  reasonable  attempts  to  repair  the  product  have  been 

made without success, then Bosch will replace your product (upgraded 

models may be available to you, in Bosch’s sole discretion, for an additional 

charge).  all removed parts and components shall become the property 

of Bosch at its sole option. all replaced and/or repaired parts shall assume 

the  identity  of  the  original  part  for  purposes  of  this  warranty  and  this 

warranty shall not be extended with respect to such parts. Bosch’s sole 

liability and responsibility hereunder is to repair manufacturer-defective 

product  only,  using  a  Bosch-authorized  service  provider  during  normal 

business hours. for safety and property damage concerns, Bosch highly 

recommends that you do not attempt to repair the product yourself, or 

use an un-authorized servicer; Bosch will have no responsibility or liability 

for repairs or work performed by a non-authorized servicer.  if you choose 

to have someone other than an authorized service provider work on your 

product, tHis WarrantY Will autoMatiCallY BeCoMe null anD VoiD. 

authorized service providers are those persons or companies that have been 

specially trained on Bosch products, and who possess, in Bosch’s opinion, 

a superior reputation for customer service and technical ability (note that 

they are independent entities and are 

not

 agents, partners, affiliates or 

representatives of Bosch). notwithstanding the foregoing, Bosch will not 

incur any liability, or have responsibility, for the product if it is located in a 

remote area (more than 100 miles from an authorized service 

provider)  or  is  reasonably  inaccessible,  hazardous,  threatening,  or 

treacherous locale, surroundings, or environment; in any such event, if 

you request, Bosch would still pay for labor and parts and ship the parts to 

the nearest authorized service provider, but you would still be fully liable 

and responsible for any travel time or other special charges by the service 

company, assuming they agree to make the service call.  

Out  of  Warranty  Product:   

Bosch  is  under  no  obligation,  at  law  or 

otherwise,  to  provide  you  with  any  concessions,  including  repairs,  

pro-rates, or product replacement, once this warranty has expired.

Warranty Exclusions: 

 the warranty coverage described herein excludes 

all  defects  or  damage  that  are  not  the  direct  fault  of  Bosch,  including 

without limitation, one or more of the following: (1) use of the product 

in  anything  other  than  its  normal,  customary  and  intended  manner 

(including without limitation, any form of commercial use, use or storage 

of an indoor product outdoors, use of the product in conjunction with air 

or water-going vessels); (2) any party’s willful misconduct, negligence, 

misuse, abuse, accidents, neglect, improper operation, failure to maintain, 

improper or negligent installation, tampering, failure to follow operating 

instructions, mishandling, unauthorized service (including self-performed 

“fixing” or exploration of the appliance’s internal workings); (3) adjustment, 

alteration or modification of any kind; (4) a failure to comply with any 

applicable state, local, city, or county electrical, plumbing and/or building 

codes,  regulations,  or  laws,  including  failure  to  install  the  product  in 

strict conformity with local fire and building codes and regulations; (5) 

ordinary  wear  and  tear,  spills  of  food,  liquid,  grease  accumulations,  or 

other substances that accumulate on, in, or around the product; and (6) 

any external, elemental and/or environmental forces and factors, including 

without  limitation,  rain,  wind,  sand,  floods,  fires,  mud  slides,  freezing 

temperatures,  excessive  moisture  or  extended  exposure  to  humidity, 

lightning,  power  surges,  structural  failures  surrounding  the  appliance, 

and acts of God.  in no event shall Bosch have any liability or responsibility 

whatsoever  for  damage  to  surrounding  property,  including  cabinetry, 

floors,  ceilings,  and  other  structures  or  objects  around  the  Product.  

also excluded from this warranty are scratches, nicks, minor dents, and 

cosmetic  damages  on  external  surfaces  and  exposed  parts;  products 

on  which  the  serial  numbers  have  been  altered,  defaced,  or  removed; 

service visits to teach you how to use the product, or visits where there 

is  nothing  wrong  with  the  product;  correction  of  installation  problems 

(you are solely responsible for any structure and setting for the product, 

including all electrical, plumbing or other connecting facilities, for proper 

foundation/flooring, and for any alterations including without limitation 

cabinetry, walls, floors, shelving, etc.); and resetting of breakers or fuses.

 

 

TO THE EXTENT ALLOWED BY LAW, THIS WARRANTY SETS OUT YOUR 

EXCLUSIVE  REMEDIES  WITH  RESPECT  TO  PRODUCT,  WHETHER  THE 

CLAIM ARISES IN CONTRACT OR TORT (INCLUDING STRICT LIABILITY, 

OR NEGLIGENCE) OR OTHERWISE.  THIS WARRANTY IS IN LIEU OF ALL 

OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED. ANY WARRANTY 

IMPLIED  BY  LAW,  WHETHER  FOR  MERCHANTABILITY  OR  FITNESS 

FOR A PARTICULAR PURPOSE, OR OTHERWISE, SHALL BE EFFECTIVE 

ONLY  FOR  THE  PERIOD  THAT  THIS  EXPRESS  LIMITED  WARRANTY  IS 

EFFECTIVE. IN NO EVENT WILL THE MANUFACTURER BE LIABLE FOR 

CONSEQUENTIAL, SPECIAL, INCIDENTAL, INDIRECT, “BUSINESS LOSS”, 

AND/OR  PUNITIVE  DAMAGES,  LOSSES,  OR  EXPENSES,  INCLUDING 

WITHOUT  LIMITATION  TIME  AWAY  FROM  WORK,  HOTELS  AND/OR 

RESTAURANT MEALS, REMODELLING EXPENSES IN EXCESS OF DIRECT 

DAMAGES WHICH ARE DEFINITIVELY CAUSED EXCLUSIVELY BY BOSCH, 

OR OTHERWISE.  SOME STATES DO NOT ALLOW THE EXCLUSION OR 

LIMITATION  OF  INCIDENTAL  OR  CONSEQUENTIAL  DAMAGES,  AND 

SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED 

WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO 

YOU.  THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU 

MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.   

no  attempt  to  alter,  modify  or  amend  this  warranty  shall 

be  effective  unless  authorized  in  writing  by  an  officer  of  BsH. 

How to Obtain Warranty Service:

  to oBtain WarrantY serViCe for 

YOUR PRODUCT, YOU SHOULD CONTACT THE NEAREST BOSCH AUTHORIZED 

serViCe Center, or Call 800-944-2904, or write Bosch at:  BsH Home 

appliances - 5551 Mcfadden avenue, Huntington Beach, Ca 92649 / 

Summary of Contents for ASCENTA SHE5AL

Page 1: ...SE AND CARE MANUAL MODEL SHE4AM SHE5AM SHX3AM SHE5AL SHX5AL SHX6AP GUIDE D ENTRETIEN ET D UTILISATION DU LAVE VAISSELLE MODEL SHE4AM SHE5AM SHX3AM SHE5AL SHX5AL SHX6AP MANUAL DE USO Y CUIDADO PARA LAVADORA DE PLATOS MODEL SHE4AM SHE5AM SHX3AM SHE5AL SHX5AL SHX6AP ...

Page 2: ...es visit our website at www boschappliances com Please contact us if you have any questions or comments Call 1 800 944 2904 or write to BSH Home Appliances Corp 5551 McFadden Avenue Huntington Beach CA 92649 Enjoy IMPORTANT SAFETY INSTRUCTIONS 3 Dishwasher Components 4 Dishwasher Features and Options 4 5 Dishware Materials 6 Preparing and Loading the Dishware 6 8 Dishware Preparation 6 Loading the...

Page 3: ...which is the washing of household dishware and kitchenware This dishwasher is provided with Installation Instructions and this Use and Care Manual Read and understand all instructions before using the dishwasher Use only detergents or rinsing agents recommended for use in a dishwasher and keep them out of the reach of children When loading items to be washed Locate sharp items so that they are not...

Page 4: ...s dishwasher one of the quietest in North America Nylon Coated Racks Eliminate cuts and nicks and have a five year warranty Flow Through Heater Heats water to a temperature of up to 160 F Condensation Drying A high temperature final rinse a low temperature stainless steel tub and the sheeting action of a rinse agent result in drying that is hygienic energy efficient and economical Triple Filtratio...

Page 5: ... Suspension no yes Dishwasher Features and Options Silverware Basket standard flexible flexible Exposed Front Control no yes yes yes yes SHE4AM02 yes standard no SHE4AM12 SHE5AL SHX5AL SHX6AP Exposed Front Control no no yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes standard standard standard Lower Rack Flip Tines no yes no no no no no no no Time Remaining ...

Page 6: ... rust Hand wash and dry immediately Non Dishware Items Your dishwasher is intended for use in cleaning ONLY standard household dishware and kitchenware Pewter Brass Bronze Pewter will tarnish Hand wash and dry immediately Tin Tin will rust Hand wash and dry immediately Wood Wooden bowls wooden utensils and wood handled utensils can crack warp and lose their finish Preparing and Loading the Dishwar...

Page 7: ...ht Adjustment select models Remove the empty rack by pulling it out of the dishwasher to the point that it can be lifted upward as shown in Figure 5 Pull the rack outward and up until the rollers are completely free of the roller guides Re insert the rack with the other set of rollers on the roller guides as shown in Figure 6 Loading the Bottom Rack Place large items in the bottom rack Load pots p...

Page 8: ... of the lower rack The Flexible Silverware Basket This basket is designed for maximum versatility The basket splits along its length resulting in two halves that may be placed in a variety of positions in the lower rack greatly increasing the lower rack s loading versatility To split the Flexible Silverware Basket 1 Grasp the basket as shown in Figure 10A and slide the two halves in opposite direc...

Page 9: ...ergent if necessary to the least amount required to get your dishware and kitchenware clean Use the measuring lines in the detergent dispenser cup as a guide to measure the amount of detergent recommended in Table 1 Figure 12 Use fresh powdered deter gent for best results 1 tablespoon will clean most loads 3 tablespoons Max do not overfill When using detergent tabs lay them flat to avoid contact w...

Page 10: ...ls Rinse and Hold Allows you to rinse the food soil off of a partial load and hold them in the dishwasher until there is a full load Dishware Drying At the end of the cycle the dishwasher will stop and a period of condensation drying will follow Wash Cycle Options OPTIDRYTM This feature senses when the unit is low on Rinse Agent and automatically increases the drying time For best performance alwa...

Page 11: ...Set the Amount of Rinse Agent Dispensed NOTE If your glasses have spots you need more Rinse Agent If your glasses have streaks you need less Rinse Agent With the CLEAN and RINSE AGENT Indicator Lights flashing Press the button to change the amount of Rinse Agent Dis pensed As you press the button you will notice the Wash Cycle Indica tor Lights illuminating If none of the Wash Cycle Indicator Ligh...

Page 12: ...el the Cycle Press and hold the START RESET button until the Countdown Display reads 0 01 Wait until the Countdown Display reads 0 00 and turn the unit off You are now ready to start a new cycle Note You cannot cancel a cycle with the Child Lock feature activated Setting Options Rinse Agent Amount Extra Dry Heat Activation Door must be closed Press the ON OFF button to turn the unit on One of the ...

Page 13: ...the Wash Cycle Indicator Lights will be flashing to show you are in the Wash Cycle selection mode To enter the Options Setup Mode press and hold down the button then press and release the START RE SET button then release the button The Clean Indicator Light and at least one addition Indicator Light will be flashing to show you are in the Options Setup Mode Press the button to select the option you...

Page 14: ...terrupt a cycle or open the dishwasher door during a cycle To avoid floor damage and possible mold growth do not allow wet areas to remain around or under the dishwasher Check Clean the Stainless Steel Inner Door and Tub Clean the outer edges of the inside door panel regularly to remove debris that might collect there from normal loading If spots begin to appear on the stainless steel tub or inner...

Page 15: ...ted on the inside of your dishwasher under the lower rack and is easily accessible During normal use the filter system is self cleaning You should occasionally inspect it for foreign objects and clean it when necessary CAUTION To avoid injury do not reach into the large object trap with your fingers The large object trap could contain sharp objects To Remove the Large Object Trap Cylinder Filter A...

Page 16: ...intain drying performance and the water usage will be unmodified in comparison to the normal program cycles The NSF Symbol A dishwasher or a dishwasher cycle that has the NSF symbol has been certified by the NSF International to meet very strict requirements of wash time and water temperature to ensure dishware and kitchenware sanitization These requirements are explained in the document NSF ANSI ...

Page 17: ...ates when the door is opened and controls are visible Check the fuse or circuit breaker box and re 1 place the fuse or reset the breaker if neces sary Ensure that door is properly latched and com 2 pletely closed Dishwasher seems to run a long time Incoming water is not warm enough 1 Cycle time can vary due to soil and wa 2 ter conditions Rinse agent dispenser is empty 3 Dishwasher connected to co...

Page 18: ...l persists run the Normal Regular cycle until it flushes and interrupt the cycle and place an 8 oz cup of distilled white vinegar solu tion on the top rack and then finish the cycle Dishwasher not filling with water Restriction in the water supply system 1 Previous wash cycle was not complet 2 ed Delay start is active 3 Ensure that the water supply valve typically 1 located under kitchen sink is o...

Page 19: ...pect items are banging into each other or into the spray arms refer to the Preparing and Loading section of this manual for opti mal arrangement Detergent dispenser cover will not shut Improper operation of detergent 1 cover Previous cycle has not been fin 2 ished reset or cycle was inter rupted Refer to Adding Detergent and Rinse Aid 1 section of this manual for instructions on opening and closin...

Page 20: ...osch Authorized Service Contractor in your area 2 Contact customer service through our website www boschappliances com 3 Write us at the address below BSH Home Appliances Corporation 5551 McFadden Avenue Huntington Beach CA 92649 4 Call us at 1 800 944 2904 Please be sure to include your model information listed below as well as an explanation of the problem and the date it originated You will fin...

Page 21: ...rea more than 100 miles from an authorized service provider or is reasonably inaccessible hazardous threatening or treacherous locale surroundings or environment in any such event if you request Bosch would still pay for labor and parts and ship the parts to the nearest authorized service provider but you would still be fully liable and responsible for any travel time or other special charges by t...

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