Bosch AMC2-4W, Installation Manual

Page: 52 / 70

Troubleshooting
If problems occur, they should first be tackled directly - for
example check the Network connection, IP-address and DIL
switch settings. Nevertheless it is sometimes an indirect help to
reset the AMC2-4W unit to its factory defaults.
If there is no indication on the display, check voltage provided
from the power supply, power up the controller.
If the controller is not online, or operation is not as expected
per configuration:
1.
Check connections/ configuration as per described in
Chapter 4 and Section 5.2.
2. Cycle the power of the controller.
3. In rare cases reset the controller software as described in
Section 5.3.1.
4. For factory default reset refer to Section 5.3.2.
If problem persists, please request after sales support.
Resetting the Software
1. Insert the provided screwdriver into the hole until it
reaches the reset button as shown in the figure below.
2. Press the reset button for at least three seconds.
3. The AMC2-4W deletes its application program leaving only
its bootloader and network setting.
As soon as it is online again, the AMC2-4W bootloader will
download a fresh copy of the application program and
configuration. If the problem persists please request technical
support.
5.3
5.3.1
52 en | Operating
Access Modular
Controller
2016-11 | AMC2-4W | Bosch Sicherheitssysteme