(185,1)
[ Edit: 2019/ 9/ 13
Model: 2020MY AIVI ST3 OM_N20E-AV1NJU0_NAVIOM19-022 ]
Apple CarPlay®
Symptom
Cause and Countermeasure
Cannot start Apple CarPlay® though it is tethered to the
vehicle.
The USB cable is not connected to the USB connection port. Properly connect the
USB cable to the USB connection port.
“USB (Universal Serial Bus) connection ports” (page 2-7)
Use an Apple Lightning
TM
cable (Mfi certified) to connect your phone to the USB
connection port and check the cable that is not broken.
Apple CarPlay® setting is not active on your iPhone®. Turn on “CarPlay” on your
iPhone®.
The device is not compatible with Apple CarPlay®. Check the compatibility
requirements.
Apple CarPlay® performance decreases. For example,
slow connectivity or slow application functionality.
or
An error message appears when trying to access
features of Apple CarPlay®. A blank screen appears when
trying to access maps.
Confirm you have a compatible iPhone®, a cellular connection and an active data
plan.
Use an Apple Lightning
TM
cable (Mfi certified) to connect your phone to the USB
connection port.
Phone’s performance or cellular connection. Disconnect and reconnect your
phone.
Phone’s performance or cellular connection. Cycle phone power off/on to restart.
Cannot access Siri® using
<
>
on the steering wheel.
The USB cable may not be properly connected. Disconnect and reconnect the USB
cable.
Siri® setting is not enabled on the phone. Turn on “Siri” on your phone.
Check that you are pushing and holding
<
>
instead of just pushing the switch
to initiate Siri® operation.
8. Troubleshooting guide
Condition:
8-15