Bosch Active Plus, User Manual

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English– 6
1 270 020 XBI | (11.4.16) Bosch eBike Systems
– “2. Bat. vx.x.x.x”: When using 2 battery packs this is the
software version of the other battery pack. This menu item
is displayed only when the on-board computer is in the
holder.
– “Gear vx.x.x.x”: This is the software version of the automat-
ic transmission. This menu item is displayed only when the
on-board computer is in the holder. This menu item is dis-
played only in conjunction with an automatic transmission.
Error Code Indication
The components of the eBike system are continuously and au-
tomatically monitored. When an error is detected, the respec-
tive error code is indicated in text indication
d .
Press any button on the on-board computer 3 or on the oper-
ating unit 9 to return to the standard indication.
Depending on the type of error, the drive unit is automatically
shut off, if required. Continued travel without assistance from
the drive unit is possible at any time. However, have the eBike
checked before attempting new trips.
f
Have all repairs performed only by an authorised bike
dealer.
Code Cause Corrective Measure
410 One or more buttons of the on-board
computer are blocked. Check if any buttons are blocked, e.g. from dirt or debris. Clean the but-
tons, if required.
414 Connection problem of the operating
unit Have connections and contacts checked.
418 One or more buttons of the operating
unit are blocked. Check if any buttons are blocked, e.g. from dirt or debris. Clean the but-
tons, if required.
419 Configuration error Restart the system. If the problem persists, contact your Bosch eBike
dealer.
422 Connection problem of the drive unit Have connections and contacts checked.
423 Connection problem of the eBike
battery pack Have connections and contacts checked.
424 Communication error among the
components Have connections and contacts checked.
426 Internal time-out error Restart the system. If the problem persists, contact your Bosch eBike
dealer. In this error status, it is not possible to display or adjust the wheel
circumference in the basic settings menu.
430 Internal battery pack of the on-board
computer is empty. Charge the on-board computer (in the holder or via the USB port).
431 Software version error Restart the system. If the problem persists, contact your Bosch eBike
dealer.
440 Internal error of the drive unit Restart the system. If the problem persists, contact your Bosch eBike
dealer.
450 Internal software error Restart the system. If the problem persists, contact your Bosch eBike
dealer.
460 Error at USB connection Remove the cable from the USB connection of the on-board computer.
If the problem persists, contact your Bosch eBike dealer.
490 Internal error of the on-board com-
puter Have the on-board computer checked.
500 Internal error of the drive unit Restart the system. If the problem persists, contact your Bosch eBike
dealer.
502 Bike lighting error Check the light and the associated wiring. Restart the system. If the prob-
lem persists, contact your Bosch eBike dealer.
503 Error of the speed sensor Restart the system. If the problem persists, contact your Bosch eBike
dealer.
510 Internal sensor error Restart the system. If the problem persists, contact your Bosch eBike
dealer.
511 Internal error of the drive unit Restart the system. If the problem persists, contact your Bosch eBike
dealer.
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