ED01_REV02-2021 IFU CTS-EN
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13.
WARRANTY
Oscar Boscarol warrants the CTS (all models) for a period of 1 year from the date of purchase from the original distributor
or manufacturer. The company guarantees that the device is free from defective materials and/or defects due to
manufacturing processes.
The warranty does not cover: normal wear and tear of the device, discolouration and any other cosmetic irregularities
that do not affect the operation of the unit.
If, during the entire warranty period of 1 year, the product is found to be defective it must be sent to Oscar Boscarol
S.r.l. (Ltd) with a note describing the defect. Oscar Boscarol S.r.l. (Ltd) will repair or replace at its discretion the defective
parts and/or the whole unit. All shipping costs are the responsibility of the customer.
Warranty conditions:
To benefit from the guarantee, the registration form in the product documentation must be completed and returned
by post, fax or e-mail to the following address:
OSCAR BOSCAROL SRL
V. E. Ferrari, 29 - 39100 BOLZANO, ITALY
To validate the guarantee process, the customer must provide evidence of the following documentation:
1.
a copy of the invoice and/or purchase receipt containing the batch number of the device and the date of
purchase
2.
confirmation by the manufacturer or a person representing the manufacturer that it is indeed a fault due to
the production process or defective components since their procurement
3.
absence of tampering, modifications and/or anything not conforming to the original product
In terms of safety, reliability and functionality of the CTS, Oscar Boscarol S.r.l. can only be held liable if:
1.
all technical operations, repairs, modifications and inspections were carried out by Oscar Boscarol S.r.l. or an
authorised service centre
2.
the device has been and is being used correctly, strictly following the instructions given in these operating
instructions
With reference to what is described in these warranty conditions, Oscar Boscarol S.r.l. cannot be held responsible for
accidental direct or indirect damages, if modifications, repairs, unauthorized technical interventions have been made
on the device or any of its parts have been damaged by accident or improper use. There are no other express or limited
warranties of merchantability, fitness or any other kind on the CTS other than those described in this user manual.
