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Troubleshooting
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8 Troubleshooting
X
Observe all safety and warning information (see „2 Safety“).
Operating situation
Cause
Remedy
The cooktop cannot be switched
on.
Knob ring missing.
Slot the knob ring onto the control knob.
The fuse or automatic circuit breaker of the
electrical wiring system in the apartment and/or
house is defective.
Replace the fuse. Switch the automatic circuit
breaker back on.
The fuse or the automatic circuit breaker trips
several times.
Contact the BORA Service Team.
The power supply is disconnected.
Have a specialist electrician inspect the power
supply.
Odours and vapours are formed
when operating the new cooktop.
This is normal with brand new appliances.
Wait a few operating hours.
If odours continue to form, contact the BORA
Service Team.
The cooling fan continues to
run when the cooktop has been
switched off
The cooling fan will continue to run until the
cooktop has cooled down and will then switch off
automatically.
Wait until the cooling fan switches off automatically
A cooking zone or the entire
cooktop switches off automatically.
A cooking zone has been in operation too long.
Put the cooking zone back into operation (see
„Operating the cooktop extractor“).
The overheating protection has tripped.
(see „4.3 Safety devices“).
The power setting is automatically
shut off prematurely.
The overheating protection has tripped.
(see „4.3 Safety devices“).
Control knob display
L
.
The childproofing feature is activated.
Switch off the childproofing feature (see
„Childproofing feature (system function)“).
Control knob display
/
.
Continuous operation (8 s) of the control knob or
control knob dirty.
Take your finger off the control knob or clean the
knob.
Control knob display
E 0 0 2
,
E 0 2 1
,
E 0 5 7
,
E 0 8 2
,
E 0 8 3
Temperature too high
Allow the cooktop to cool
Control knob display
E 0 1 9
.
Error in the touch surface values.
Perform touch command.
Call the BORA Service Team.
Control knob display
E 0 2 2
Knob settings incorrectly interpreted.
Operating panel switches off after 3.5 to 7.5
seconds
Replace the control knob.
Tab. 8.1
Resolving a fault
Acknowledge the error by tapping the control knob.
X
In all other cases, contact the BORA Service Team (see „10 Warranty, technical service, spare parts, accessories“) and enter the
error number displayed and the appliance type.
