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This Boori Kids product (“Product”) (including mattress) carry a full five (5) year manufacturer’s warranty (“Warranty Period”) to 

the end-purchaser (“the Customer”) as testimony to the quality and longevity of the product. 

This warranty excludes general wear & tear and damage caused, by the Product not being used in accordance with its instructions or 

the care instructions. During this Warranty Period Boori Australia Pty Ltd (ABN 43 160 962 354) (“Boori”) will replace or repair 

any defective part. In the event of a Product being replaced, as a whole unit or part thereof during the Warranty Period, the warranty 

on the replacement will expire five (5) years from the original purchase date. 

This guarantee excludes accidental damage, misuse and or improper transporting and handling. 

The warranty is void if the original Product has been altered in design or colour in anyway. 

Subject to the Australian Consumer Law, this Warranty does not apply to any products sold as seconds, floor stock, repaired 

products, or products that have a defect where this has been drawn to the customer’s attention before the purchase of the product. In 

addition, this Warranty will not apply if:

 

(a) Repairs to a product are made or attempted by a service provider other than one approved by Boori. 

 

(b)  The product has not been used or maintained in accordance with the manufacturer’s instructions as provided with the 

product. 

 

(c)  The customer uses the product in an abnormal manner for example if the product is abused, misused, dropped, crushed, 

impacted with any hard surface, exposed to extreme heat (including fire) or cold, not maintained properly or used after 

partial failure. 

 

(d)  The product has been modified, incorrectly adjusted or operated, subjected to incorrect electrical supply or inconsistent 

electrical supply or used with inappropriate accessories. 

 

(e)  The product is tampered with in any way

All warranty claims must be lodged:

 

1.  at the place of original purchase as set out on your receipt for purchase of the Products or you may contact Boori on 02 9833 

3769 to obtain further details; and 

 

2.  together with a proof of purchase.  

Where the Customer makes a claim pursuant to this Warranty, all expenses incurred in sending the Products to Boori are the 

Customer’s responsibility. 

Boori’s liability in respect of a breach of a consumer guarantee or any warranty made under this Warranty for any Products not of a 

kind ordinarily acquired for personal, domestic or household use is limited, in relation to the Products to the extent permissible by 

law and at it’s option to:

 

1.  replacing the Products or the supply of equivalent Products;

 

2.  the repair of the Products;

 

3.  the payment of the cost of replacing the Products or of acquiring equivalent goods; or

 

4.  the payment of the cost of having the Products repaired.

To the extent permitted by law, all other warranties whether implied or otherwise, not set out in this Warranty are excluded 

and Boori is not liable in contract, tort (including, without limitation, negligence or breach of statutory duty) or otherwise to 

compensate the Customer for:

1.  any increased costs or expenses;

2.  any loss of profit, revenue, business, contracts or anticipated savings;

3.  any loss or expense resulting from a claim by a third party; or

4.   any special, indirect or consequential loss or damage of any nature whatsoever caused by the Customer’s failure in complying 

with its obligations.

Limitations on Warranty Disclaimers

In the following paragraph, ‘Our’ means ‘Boori’, ‘You’ means ‘the Customer’ and ‘goods’ means ‘Products’:

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement 

or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage.  You are also entitled to have 

the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

The benefits given to the Customer in this Warranty are in addition to other rights and remedies under a law in relation to the 

Products to which this warranty applies.

Warranty Against Defects - Australia

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