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9.2.
Data administration
Data administration including set-up of data structures with all desired folders will be
performed on a computer and transferred to Milestone 311 via a USB connection. Voice
labels for the folders on the other hand need to be recorded through Milestone 311. The
alphanumeric name which a folder carries from the computer’s point of view (e.g.,
“Documents”) does not necessarily have any connection with the additional voice label
which you may give the same folder. The voice label of the folder “Documents” is not
changed by you changing the folder name from “Documents” to “My texts” via the
computer.
To safeguard against inadvertent deletion of system files (beeps, settings) these files are
stored in a hidden part of the memory and they are not accessible via the computer. The
settings for the playback cursor and volume settings, etc. are stored in the “MSAVE.DAT”
file at the top level of the internal memory. The file carries the attribute “not visible” but may
be displayed by Windows. If the “MSAVE.DAT” file is deleted all pause settings, current
volume settings, etc. will be lost and the device will return to the default settings. Next time
Milestone 311 goes into sleep mode a new “MSAVE.DAT” file is created.
If there is no file system available on the internal memory (not formatted) the message “No file
system. Please format through PC connection” is played upon start-up of the device.
Milestone 311 needs to be connected to a computer via the USB cable and needs to be
formatted. Please refer to chapter 5 “Troubleshooting” for a description of the required
steps.
10.
Software upgrades
Software upgrades on Milestone 311 may be performed quickly in a straightforward fashion
by transferring the file with the new software into a root directory of the Milestone 311.
Please see below for the required steps:
•
Connect your Milestone 311 via USB cable to a computer
•
Copy the file with the new software into a root directory (highest level directory in the
internal memory or on the memory card)
•
Properly log-off your Milestone 311 from the computer
•
Remove the USB cable from your Milestone 311
•
Within the next 2-3 minutes Milestone 311 will update automatically. The device will let you
know what it is doing. Simply wait until you hear the message „Software updated“.
11.
Troubleshooting
11.1.
Nothing works anymore
If you feel that your Milestone 311 is not functioning properly then it may be that the device is
not powered, the device is in sleep mode, the keyboard is locked, the volume is set to low or
the memory is full. Please perform the following checks prior to contacting your sales
representative:
Step 1:
