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Care And Maintenance

Troubleshooting

Problems

1. No power, logs do not 

glow.

2. "E1" is displayed on 

control panel.

3. "E2" is displayed on 

control panel.

4. "E3" is displayed on 

control panel.

5. Fan motor continues 

to blow after unit is 

powered off.

6. Power cord gets warm 

to the touch.

1. The unit does not have 

power.

2. The overheat protection 

device has been 

engaged.

3. The ambient temperature 

sensor is broken or not 

working correctly.

4. Child Lock function is 

activated. 

5. Normal operation.

6. Normal operation.

Possible Causes

1. Check that unit is plugged into a standard 

120 volt outlet. Then make sure power is set 

at "ON" position.

2. Unplug unit, wait 5-10 minutes, then the 

sensor will reset itself. Plug the unit back 

in and turn on the heater. If the problem 

persists, call customer service.

3. Unplug unit, wait 5-10 minutes, then the 

sensor will reset itself. Plug the unit back 

in and turn on the heater. If the problem 

persists, call customer service. 

4. To inactivate the Child Lock function, hold 

the POWER button for 10 seconds. 

5. This is a standard feature; the blower runs 

for an additional 20 seconds to ensure heat 

will not be trapped inside the unit.

6. This is normal for a heater appliance as it 

requires more current to operate. Check the 

connections of the appliance cord and the 

outlet. Make sure the plug fits tightly into 

the outlet. During use, check the plug and 

outlet frequently to determine if it is HOT; 

if so, discontinue use of the appliance and 

consult with a qualified electrician to check 

or change the overheating outlet(s).

Solutions

For more information about collection and recycling of used batteries, please contact your local municipality, your waste 

disposal service or the point of sale where you purchased this item.

A battery may contain hazardous substances that could be endangering to the environment 

and human health.

• This symbol marked on the battery and/or packaging indicates that used battery shall not be 

treated as municipal waste. Instead it shall be left at the appropriate collection point for recycling.

• By ensuring the used battery is disposed of correctly, you will help prevent potential negative 

consequences for the environment and human health. The recycling of materials will help to 

conserve natural resources.

DISPOSAL OF USED BATTERY:

21

FIREBOX OPERA

TIONS

Summary of Contents for Nuxcio

Page 1: ...future reference QUESTIONS PROBLEMS OR MISSING PARTS Please Contact Customer Service Before Returning to Store Please carefully check the unit and make sure there is no damage when you open the carto...

Page 2: ...INSTRUCTIONS Preparation Assembly FIREBOX OPERATIONS FCC IC Information Safety Information Operating Instructions Care And Maintenance Troubleshooting Table of Contents Package Contents Fireplace Mant...

Page 3: ...touch hot surfaces Keep combustible material such as furniture pillows bedding papers clothes and curtains at least 3 feet from the front of the heater and keep them away from the side and rear WARNIN...

Page 4: ...ncluded with the electric fireplace 7 Any installation labor construction transportation or other related costs expenses arising from defective part s repair replacement or otherwise of same will not...

Page 5: ...n one person Tools Required Philips Screwdriver Hand Drill Hex Key Tool Included 5 ASSEMBLY INSTRUCTIONS Number of spare hardware is indicated in Hardware Identification Use the Touch up Pen to cover...

Page 6: ...SEMBLY INSTRUCTIONS x 1 x 1 x 1 x 1 x 1 A A C C B B D D E E Base Panel Side Panel Left Side Panel Right Front Panel Left Media Shelf G x 1 x 1 x 1 x 1 Centre Up Panel Back Panel Cabinet Top Panel Fron...

Page 7: ...located behind the side flanges Keep them for later use Caution Do Not let front face panel fall forward once the screws are removed This could break the glass or lead to damage or injury Gently lean...

Page 8: ...TIONS 4 3 EE x 18 BB x 18 BB BB BB BB BB BB BB BB BB BB BB BB BB BB EE EE EE EE EE EE EE EE EE EE EE EE EE EE EE EE EE EE BB BB BB BB B C Spread the Acrylic Shards onto the emberbed area Then Re Insta...

Page 9: ...Assembly 9 ASSEMBLY INSTRUCTIONS Do not fully tighten screws during assembly Only tighten when all parts are installed in place 5 6 BB x 4 B C I D BB BB BB BB EE x 2 BB x 2 I D EE EE BB BB...

Page 10: ...ly Do not fully tighten screws during assembly Only tighten when all parts are installed in place 10 ASSEMBLY INSTRUCTIONS 8 7 II x 4 BB x 6 BB BB BB II II II II C I B A EE x 3 BB x 3 BB BB EE EE H BB...

Page 11: ...Assembly 11 ASSEMBLY INSTRUCTIONS Do not fully tighten screws during assembly Only tighten when all parts are installed in place 9 10 BB x 4 E BB BB CC x 2 II x 2 JJ x 2 F II II JJ JJ CC...

Page 12: ...Assembly Do not fully tighten screws during assembly Only tighten when all parts are installed in place 12 ASSEMBLY INSTRUCTIONS 11 12 BB BB BB H G JJ JJ JJ JJ JJ JJ II II II II II x 4 JJ x 6 BB x 5...

Page 13: ...Assembly 13 ASSEMBLY INSTRUCTIONS Do not fully tighten screws during assembly Only tighten when all parts are installed in place 13 14 BB BB BB BB BB x 4...

Page 14: ...Assembly Do not fully tighten screws during assembly Only tighten when all parts are installed in place 14 ASSEMBLY INSTRUCTIONS 15...

Page 15: ...Assembly 15 ASSEMBLY INSTRUCTIONS Do not fully tighten screws during assembly Only tighten when all parts are installed in place 16...

Page 16: ...lications the safety mounting tape KK must be fastened to studs headers or other structural wall members The included plastic wall anchors OO are intended for use with solid wall applications only til...

Page 17: ...structions may cause harmful interference to radio or television reception which can be determined by turning the equipment off and on The user is encouraged to try and correct the interference by one...

Page 18: ...an extension cord or relocatable power tap outlet power strip This heater includes an automatic protection system that will shut off the unit to prevent overheating If the unit is at risk of overheat...

Page 19: ...efore power OFF the unit fan will have 20 seconds delay to ensure heat will not be trapped inside the unit Press the MODE button to cycle through the different functions Each time the MODE button is p...

Page 20: ...other applicable regulations to reduce the risk of fire electrical shock and injury to persons WARNING Do not use this fireplace if any part of it has been under water Immediately call a qualified se...

Page 21: ...he blower runs for an additional 20 seconds to ensure heat will not be trapped inside the unit 6 This is normal for a heater appliance as it requires more current to operate Check the connections of t...

Page 22: ...S OR MISSING PARTS Please Contact Customer Service Before Returning to Store cs soupro com 1 800 239 0689 www soupro com Crafted in China Distributed by Source Pro USA Inc 26300 SC HWY 121 Whitmire SC...

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