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Due to the high cost of the SD
™
Map Card and potential for high loss rate, any SD
™
Map Card not recorded missing at the time of delivery will not be covered under a
transportation claim for reimbursement. If a vehicle is received after hours (STI) or
on weekends, the shortage must be reported to the delivering carrier within 48
business hours of receipt of the vehicle by either email, FAX or US mail (return
receipt requested) or it, too, cannot be covered under a transportation claim for
reimbursement
.
Once vehicle is accepted/signed for, it is the dealership’s responsibility to maintain
custody of the SD
™
Map Card. Loss or theft of the SD
™
Map Card after the car was
received is NOT Warrantable.
Replacement SD
™
Map Cards can be purchased through Kia Parts. P/N varies by
model: refer to EPC
NOTICE
If missing, note the discrepancy on the BOL/shipping document and open a transportation
claim to account for the missing SD
™
Map Card. The following information will be required
when filling out a transportation claim form:
VIN (17 digits)
Carrier Code (this is a drop down menu)
Delivery Date
Delivery Sheet Number
Load Number
RO Number
Claim Number (dealer provides/single digit)
Damage Code
:
#85-08-06
Part Cost
Labor Amount (if any)
III. Filing a Transportation Claim
