SECTION
VIII
: WARRANTY
LIMITED WARRANTY FOR INDIRECT WATER HEATER
Bock Water Heaters, Inc.
110 S. Dickinson Street
Madison, WI 53703
Phone: 608-257-2225
WHAT DOES THIS LIMITED WARRANTY COVER?
HOW DO YOU GET SERVICE UNDER THE LIMITED WARRANTY?
This limited warranty applies only to the original consumer purchaser
General Defects and Malfunctions:This warranty covers defections and malfunctions in your
.
new water heater for a period of one year from the original installation date. We will repair or
replace, at our option, any defective or malfunctioning component of the water heater. This
limited warranty will terminate if you sell or otherwise transfer the water heater, or the water
heater is installed at a location different from its original installation location.
For
water heaters installed in single family dwellings and used exclusively for residential uses:
Tank and
internal
coil
Heat Exchanger:
We also warrant that the tank and internal coil heat
exchanger
will not leak due to defective materials or workmanship during the lifetime of the tank
if the
original owner submits the Limited Warranty Registration Card to manufacturer within 30-
days
of installation AND submits the original sales receipt as proof of original purchaser at time of
warranty
service. If the Limited Warranty Registration Card is NOT submitted to manufacturer
within
30-days of installation AND/OR the original sales receipt is NOT provided when you
contact
us for warranty service, then the warranty period for the tank and internal coil heat
exchanger
will be limited to seven years from the date of manufacture. If the tank and internal coil
heat
exchanger is leaking and we have verified that the leak is due to a defect in materials and
workmanship,
we will replace the tank with a tank that is the nearest Bock model available at the
time
of replacement. This warranty applies only to the originally purchased tank, and does not
apply
to any replacement tank or subsequently installed tank.
For all water heaters NOT installed in single family dwellings and used exclusively for
commercial
uses:
Tank
and internal coil Heat Exchanger: We also warrant that the tank and internal coil heat
exchanger
will not leak due to defective materials or workmanship for three years from the date of
original
installation or from date of manufacture in the event the Limited Warranty Registration
Card
was not completed and returned to manufacturer. If the tank and heat exchanger is leaking
and
we have verified that the leak is due to a defect in materials and section as if it were the
original
tank. For example, if we send you a replacement tank under this the time of replacement.
If a
replacement tank is provided, it will remain warranted under this workmanship, we will
replace
the tank with a tank that is the nearest Bock model available at
limited
warranty two years after the original installation date, then the replacement tank will
remain
warranted for the remaining one year after the original installation date.
You can also write us at the following address:
Warranty Support Group
We will respond not later than ten days after we have received your request for service.
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15
In order for the warranty period to begin on the date of installation, you must return the
warranty registration card attached below within 30 days of purchasing the water heater. You
may also register your water heater online at www.bockwaterheaters.com. You must have a copy
of the original sales receipt at the time you request service. Failure to return the warranty
registration card and provide a copy of the sales receipt will result in the warranty period
beginning from the date of manufacture.
To get service under this limited warranty you should contact either the dealer or installer. If
dealer or installer
