TROUBLESHOOTING GUIDE
PROBLEM
CAUSE
SOLUTION
The massager
doesn't turn on
Shuts off
automatically
The power adapter
plug is loose
The 15-minute timer
Reconnect the plug to the
outlet
Power is off
No power
Try a different power outlet
The massager has a timer
and will turn off on its own
after 15 minutes. You can
press the power button to
start another 15-minute
massage.
The massager's
overheat protection
feature will switch off
the massager
automatically when it’s
too hot.
Please wait for the
massager to cool down
before powering it back
on.
Press the power button to
turn on the massager
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