TROUBLESHOOTING GUIDE
PROBLEM
CAUSE
SOLUTION
The massager
doesn't turn on
Shuts off auto-
matically
The power adapter
plug is loose
The 15-minute timer
Reconnect the plug to the
outlet
Power is off
No power
Try a different power outlet
The massager has a timer
and will turn off on its own
after 15 minutes. You can
press the power button to
start another 15-minute
massage.
The massager's
overheat protection
feature will switch off
the massager automati-
cally when it’s too hot.
Please wait for the massag-
er to cool down before
powering it back on.
Press the power button to
turn on the massager
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