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EN
Limited Warranty
What this Warranty Covers
Horizon Hobby, Inc., (Horizon) warranties that the Products
purchased (the “Product”) will be free from defects in
materials and workmanship at the date of purchase by the
Purchaser.
What is Not Covered
This warranty is not transferable and does not cover (i)
cosmetic damage, (ii) damage due to acts of God, accident,
misuse, abuse, negligence, commercial use, or due to
improper use, installation, operation or maintenance, (iii)
modification of or to any part of the Product, (iv) attempted
service by anyone other than a Horizon Hobby authorized
service center, or (v) Products not purchased from an autho-
rized Horizon dealer.
OTHER THAN THE EXPRESS WARRANTY ABOVE, HORIZON
MAKES NO OTHER WARRANTY OR REPRESENTATION, AND
HEREBY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES,
INCLUDING, WITHOUT LIMITATION, THE IMPLIED
WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE. THE
PURCHASER ACKNOWLEDGES THAT THEY ALONE HAVE
DETERMINED THAT THE PRODUCT WILL SUITABLY MEET THE
REQUIREMENTS OF THE PURCHASER’S INTENDED USE.
Purchaser’s Remedy
Horizon’s sole obligation and purchaser’s sole and exclusive
remedy shall be that Horizon will, at its option, either (i)
service, or (ii) replace, any Product determined by Horizon to
be defective. Horizon reserves the right to inspect any and all
Product(s) involved in a warranty claim. Service or replace-
ment decisions are at the sole discretion of Horizon. Proof
of purchase is required for all warranty claims. SERVICE OR
REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS
THE PURCHASER’S SOLE AND EXCLUSIVE REMEDY.
Limitation of Liability
HORIZON SHALL NOT BE LIABLE FOR SPECIAL, INDIRECT,
INCIDENTAL OR CONSEQUENTIAL DAMAGES, LOSS OF
PROFITS OR PRODUCTION OR COMMERCIAL LOSS IN ANY
WAY, REGARDLESS OF WHETHER SUCH CLAIM IS BASED
IN CONTRACT, WARRANTY, TORT, NEGLIGENCE, STRICT
LIABILITY OR ANY OTHER THEORY OF LIABILITY, EVEN IF
HORIZON HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES. Further, in no event shall the liability of Horizon
exceed the individual price of the Product on which liability
is asserted. As Horizon has no control over use, setup,
final assembly, modification or misuse, no liability shall be
assumed nor accepted for any resulting damage or injury.
By the act of use, setup or assembly, the user accepts all
resulting liability. If you as the purchaser or user are not
prepared to accept the liability associated with the use of the
Product, purchaser is advised to return the Product immedi-
ately in new and unused condition to the place of purchase.
Law
These terms are governed by Illinois law (without regard to
conflict of law principals). This warranty gives you specific
legal rights, and you may also have other rights which vary
from state to state. Horizon reserves the right to change or
modify this warranty at any time without notice.
WARRANTY SERVICES
Questions, Assistance, and Services
Your local hobby store and/or place of purchase cannot
provide warranty support or service. Once assembly, setup
or use of the Product has been started, you must contact
your local distributor or Horizon directly. This will enable
Horizon to better answer your questions and service you in
the event that you may need any assistance. For questions
or assistance, please direct your email to productsupport@
horizonhobby.com, or call 877.504.0233 toll free to speak to
a Product Support representative. You may also find informa-
tion on our website at www.horizonhobby.com.
Inspection or Services
If this Product needs to be inspected or serviced, please
use the Horizon Online Service Request submission process
found on our website or call Horizon to obtain a Return
Merchandise Authorization (RMA) number. Pack the Product
securely using a shipping carton. Please note that original
boxes may be included, but are not designed to withstand
the rigors of shipping without additional protection. Ship via
a carrier that provides tracking and insurance for lost or
damaged parcels, as Horizon is not responsible for merchan-
dise until it arrives and is accepted at our facility. An Online
Service Request is available at http://www.horizonhobby.com
under the Support tab. If you do not have internet access,
please contact Horizon Product Support to obtain a RMA
number along with instructions for submitting your product
for service. When calling Horizon, you will be asked to pro-
vide your complete name, street address, email address and
phone number where you can be reached during business
hours. When sending product into Horizon, please include
your RMA number, a list of the included items, and a brief
summary of the problem. A copy of your original sales
receipt must be included for warranty consideration. Be sure
your name, address, and RMA number are clearly written on
the outside of the shipping carton.
Notice: Do not ship LiPo batteries to Horizon. If you
have any issue with a LiPo battery, please contact the
appropriate Horizon Product Support office.
Warranty Requirements
For Warranty consideration, you must include your
original sales receipt verifying the proof-of-purchase
date.
Provided warranty conditions have been met, your
Product will be serviced or replaced free of charge. Service
or replacement decisions are at the sole discretion of
Horizon.
Non-Warranty Service
Should your service not be covered by warranty ser-
vice will be completed and payment will be required
without notification or estimate of the expense unless
the expense exceeds 50% of the retail purchase
cost.
By submitting the item for service you are agree-
ing to payment of the service without notification. Service
estimates are available upon request. You must include this
request with your item submitted for service. Non-warranty
service estimates will be billed a minimum of ½ hour of
labor. In addition you will be billed for return freight. Horizon
accepts money orders and cashiers checks, as well as Visa,
MasterCard, American Express, and Discover cards. By sub-
mitting any item to Horizon for service, you are agreeing to
Horizon’s Terms and Conditions found on our website http://
www.horizonhobby.com/Service/Request/.
