BMW X6 2009 Service And Warranty Information Download

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The Ultimate

Driving Machine

Service and
Warranty
Information

2009

X5
X6

© 2008 BMW of North America, LLC
Woodcliff Lake, New Jersey 07677
The BMW name, model names and logo are registered trademarks.
Printed in U.S.A. 08/08

SD92-370

*SD92-370*

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127433_09a_X5_X6_SWcover.qxp:bmw_document 8/16/08 7:55 AM Page 1

Summary of Contents for X6 2009

Page 1: ...The Ultimate Driving Machine Service and Warranty Information 2009 X5 X6 ...

Page 2: ...___________ Home _____________________________________________________________________ Model ________________________________________________ Year _______________ VIN Retail In Service Date _________________________________________________________ Trim Code ___________________________________ Color Code_____________________ Production Date __________________________________________________________...

Page 3: ...ance summary 7 Standard operations 7 Engine oil 7 Front brake 7 Rear brake 7 Vehicle Check 7 Brake fluid 8 Spark plugs not shown in CBS 8 Automatic Transmission not shown in CBS 8 Emission Control Maintenance Schedule 8 Evidence of Maintenance Work 8 Battery Care 17 Corrosion Protection 17 Restoring corrosion protection 17 Underbody maintenance 17 Body Inspection 18 Customer Assistance Information...

Page 4: ...al 33 Limited Warranty Rust Perforation 2009 X5 and X6 33 REQUIRED MAINTENANCE 33 Federal Emissions System Defect Warranty Valid only in the U S A and Puerto Rico 34 What is not covered 35 General 36 Federal Emissions Performance Warranty Valid only in the U S A and Puerto Rico 36 California Emission Control Warranty Statement Your Warranty Rights and Obligations 38 Manufacturer s Warranty Coverag...

Page 5: ...uthorized BMW centers using Original BMW Parts The BMW Maintenance Program The BMW Maintenance Program is a benefit designed to help reduce the cost of ownership The program has been devised with the following objectives to maximize vehicle safety reliability and resale value by minimizing breakdowns resulting from wear and minimizing cost and inconvenience by computing maintenance intervals based...

Page 6: ...annot be determined 䉯 Maintenance or repair after the vehicle is deemed a total loss 䉯 Maintenance or repairs performed by other than an authorized BMW SAV center within the United States or Puerto Rico 䉯 Vehicles used in competitive events 䉯 Oil changes performed outside the recommended maintenance intervals as indicated by the Service Interval Indicator Maintenance Upgrade Option Please contact ...

Page 7: ...g term storage will interrupt the calculation of time based services Have all items requiring time based maintenance such as brake fluid and coolant and possibly also the engine oil brought up to date by your BMW SAV center Also see the section on battery care on page 17 of this statement Service Interval Display Info Display screen contents The distance remaining until your next service briefly a...

Page 8: ...t brake pads 6 Rear brake pads 7 Brake fluid Note The display icons for the state required safety and emissions inspections may be deactivated by your BMW center if the state in which your BMW is registered does not require them The sequence of displayed service items may vary The data for the next service appointment is show first 4 ...

Page 9: ...t more detailed information on every entry Turn the controller to scroll through the list then confirm the selected entry Confirm to exit the list Symbols No service is currently required The service deadline has already passed The deadline for service or a state inspection is approaching Please contact your SAV center for an appointment The current service status is automatically saved in the veh...

Page 10: ...BMW center If you are unable to obtain BMW High Performance Synthetic Oil or an approved synthetic oil from the list above use only a synthetic oil with an API rating of SM or higher The following maintenance elements must be performed at the mileage time stated time intervals begin from the vehicle s production date 䉯 Brake Fluid Service Change brake fluid every two years or when specified by CBS...

Page 11: ...eplace brake pads clean brake pad contact points in calipers 䉯 Brake discs Check surface and thickness if necessary replace at extra charge Rear brake Maintenance work 䉯 Replace brake pads clean brake pad contact points in calipers 䉯 Brake discs Check surface and thickness if necessary replace at extra charge 䉯 Parking brake Check condition brake lining thickness and function if necessary replace ...

Page 12: ...trol Maintenance Schedule The maintenance schedule as shown is required for the proper functioning of the emission control systems for optimum vehicle performance and fuel economy Basic Engine Engine oil As specified by CBS Engine oil filter As specified by CBS Fuel System Air filter As specified by CBS Ignition System Spark plugs X5 Replace at intervals of 100 000 miles Spark plugs X6 Replace at ...

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Page 21: ...tic dip painting process which cathodically deposits paint particles on all body parts attracting paint particles into the minutest cavities or seams Body parts are designed to provide optimum corrosion protection During manufacture exterior body parts receive an additional corrosion protection coat Hood trunk doors and other body parts with metal folds are coated with PVC and sealed from the outs...

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Page 28: ...ons and Service Representative will carefully review all the facts involved and let you know what further action will be taken in conjunction with your BMW SAV center Please remember the first step in resolving a complaint is to contact the authorized BMW SAV center that performed the work on your vehicle They have the necessary equipment and the personnel to achieve this goal We are confident tha...

Page 29: ...uments you submit without attending a hearing BBB AUTO LINE will usually render a decision within 40 days from the time you file your complaint The decision is binding on BMW NA if you decide to accept it BMW NA must comply with the decision within the time frame specified by the arbitrator Important You must use BBB AUTO LINE before asserting in court any rights or remedies created by the Magnuso...

Page 30: ...umption that BMW NA has had a reasonable number of attempts to conform the vehicle to its applicable express warranties if within 18 months from delivery to the buyer or 18 000 miles on the vehicle s odometer whichever occurs first one or more of the following occurs The same nonconformity a failure to conform to the written warranty that substantially impairs the use value or safety of the vehicl...

Page 31: ...N REPAIRS BEYOND THE TERMS OF THE WARRANTY CHECKWITHYOUR AUTHORIZED BMW SAV CENTER TO DETERMINE WHETHER ANY ADJUSTMENT PROGRAM IS APPLICABLE TOYOUR SAV BMW Roadside Assistance The BMW Roadside Assistance Program reflects BMW s commitment to your complete satisfaction with the BMW ownership experience It is available for U S version BMWs in all 50 states Canada and Puerto Rico 24 hours a day 365 da...

Page 32: ...dside Assistance service representative 䉯 A description of your SAV s problem Specific and accurate information will enable the Roadside Assistance service representative to provide the proper help Emergency Valet Service Should there be a need beyond BMW Roadside Assistance Emergency Valet will provide a personal assistant who will help in every way to get you to your final destination Emergency ...

Page 33: ...er on the next business day If you request that the SAV be taken to a location other than the nearest authorized BMW SAV center any additional expense will be your responsibility However you may request at no cost to be taken to a different BMW SAV center as long as it is within 50 additional miles of the nearest BMW SAV center Towing requests for SAV disabled because of casualty fire act of God o...

Page 34: ... days per incident Always contact BMW Roadside Assistance for trip interruption benefits They will assist in making all the necessary arrangements Car Rental Discounts Discounts are available from Hertz and Enterprise car rental companies Benefits may vary with each company and location and are subject to change without notice Simply display your Roadside Assistance card showing the applicable Pla...

Page 35: ...he extent still in effect an international warranty covers U S specification vehicles traveling outside the U S The duration and scope of the international warranty may be more limited than the U S limited warranties The California Emissions Control System Limited Warranty applies to all 2009 U S specification BMW X5 and X6 SAVs sold leased and or registered in California Connecticut Maine Massach...

Page 36: ... 10 years unlimited mileage from the date of purchase In order to be eligible for this coverage the SAV must be a new SAV retailed in the State of Kansas and the repair performed by an authorized BMW SAV center in Kansas Other Items Wheel alignment balancing and wiper blade inserts are covered up to 2 000 miles Items which are subject to wear and tear or deterioration due to driving habits or cond...

Page 37: ...tes do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages so the above limitations and exclusions may not apply to you Limited Warranty Rust Perforation 2009 X5 and X6 BMW of North America LLC BMW NA warrants this original SAV against defects in materials or workmanship which will result in rust perforation of the SAV b...

Page 38: ...lies only to U S specification SAVs distributed by BMW of North America LLC BMW NA or sold through the BMW NA European Delivery Program In accordance with the defect warranty provisions of section 207 b of the Clean Air Act BMW NA warrants to the first retail purchaser and each subsequent purchaser that the SAV a was designed built and equipped so as to conform at the time of sale with all regulat...

Page 39: ... of equivalent quality may impair the effectiveness of the emission control system If other than certified BMW Service Parts or Authorized Remanufactured Parts are used for maintenance repair or replacement of components affecting emission control the owner should obtain assurances that such parts are warranted by their manufacturer to be equivalent to genuine BMW parts in performance and durabili...

Page 40: ...ions that have established periodic vehicle emissions tests to encourage proper vehicle maintenance and require the car to pass an emissions test approved by the U S Environmental Protection Agency and 1 The SAV was distributed by BMW of North America LLC BMW NA or sold through the BMW NA European Delivery Program and 2 The SAV has been maintained and operated in accordance with the instructions f...

Page 41: ...od specified by local or state laws not to exceed 30 days to avoid further penalties or sanctions If the claim is denied the authorized BMW SAV center will notify you in writing of the reason s The authorized BMW SAV center is required by law to honor the claim if notice of denial is not received by the owner within the specified time period You may obtain further information concerning the emissi...

Page 42: ... occurs first If an emission related part specially noted on page 42 as having coverage for 7 years or 70 000 miles 8 years or 100 000 miles for certain models is defective the part will be repaired or replaced by BMW NA This is your long term emission control system DEFECTS WARRANTY Owner s Warranty Responsibilities As the SAV owner you are responsible for the performance of the required maintena...

Page 43: ...rnia Smog Check test or an EPA approved short test then BMW NA will repair your SAV so that it will pass this test Items that require scheduled replacement are warranted up to the replacement interval specified in the Service section of this Statement BMW NA may repair a part in lieu of replacing it when performing warranty repairs Parts for which replacements are made become the property of BMW N...

Page 44: ...bor parts and diagnosis not to exceed BMW suggested retail price for all warranted parts replaced and labor charges based on the manufacturer s recommended time allowance for the warranty repair and the geographically appropriate hourly labor rate that are covered under this warranty Replaced parts and paid invoices must be presented to an authorized BMW SAV center as a condition of reimbursement ...

Page 45: ...u specific legal rights and you may also have other rights which vary from state to state THE DURATION OF ANY IMPLIED WARRANTIES INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY IS LIMITED TO THE DURATION OF THE EXPRESS WARRANTIES HEREIN BMW OF NORTH AMERICA LLC BMW NA HEREBY EXCLUDES INCIDENTAL AND CONSEQUENTIAL DAMAGES INCLUDING LOSS OF TIME INCONVENIENCE OR LOSS OF USE OF THE VEHICLE FOR ANY B...

Page 46: ...Charge Air Cooler Charge Air Induction Tract Cylinder Head Cover Gasket Set Engine Control Module Exhaust Manifold Exhaust Manifold Gasket Exhaust Manifold w Catalyst Exhaust Pipe w Catalyst Exhaust Pipe Gasket Between Catalyst Turbocharger Exhaust Pipe Gasket Between Manifold Turbocharger Evaporative Canister Fuel Filler Pipe Fuel Pump w Filter Fuel Tank Fuel Tank Unit w Fuel Level Sensor Left Hi...

Page 47: ...overage 8Years 100 000 miles 8Years 100 000 miles 7Years 70 000 miles 7Years 70 000 miles Thermostat Throttle Body Torque Converter Transmission Control Module Turbocharger Vacuum Reservoir Valvetronic Control Unit Valvetronic Sensor VANOS VVT Adjustment Unit 43 ...

Page 48: ...hange your address or purchase a used BMW Tire Warranty Statement Tires are warranted by their respective manufacturer as detailed in the applicable tire manufacturer s warranty statements Instructions for proper tire care and maintenance are contained in the Owner s Manual Should you experience difficulty in obtaining warranty service from a tire manufacturer your authorized BMW center will assis...

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Page 51: ...tes or if there are no cards left please contact the BMW Customer Relations Center at 1 800 831 1117 BMW of North America LLC P O Box 1227 Westwood NJ 07675 9868 Attn Customer Satisfaction NO POSTAGE NECESSARY IF MAILED IN THE UNITED STATES BUSINESS REPLY MAIL FIRSTCLASSMAIL PERMITNO 131 WESTWOOD NJ For immediate updates or if there are no cards left please contact the BMW Customer Relations Cente...

Page 52: ...r above if known Purchased Privately Exported Traded Destroyed Lease Ended Stolen Gifted Never Owned Information Change Card Please print new owner or update your customer information For immediate updates please contact the BMW Customer Relations Center at 1 800 831 1117 The information provided by you will be used by BMW to update new owner and customer information Rest assured that we will not ...

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Page 54: ... LLC Woodcliff Lake New Jersey 07677 The BMW name model names and logo are registered trademarks Printed in U S A 08 08 SD92 370 SD92 370 More about BMW The Ultimate Driving Machine bmwusa com 1 800 334 4BMW European model shown ...

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