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Overview
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The following applies only to vehicles owned and operated in the US.
REPORTING SAFETY DEFECTS
If you believe that your vehicle has a defect that could cause a crash or could cause injury or death, you should
immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying BMW of
North America, LLC, P.O. Box 1227, Westwood, New Jersey 07675-1227, Telephone (201) 307-4000.
If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in
a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in
individual problems between you, your dealer, or BMW of North America, LLC.
To contact NHTSA, you may either call the Auto Safety Hotline toll-free at 1-800-424-9393 (or 366-0123 in
Washington, D.C. area) or write to: NHTSA, U.S. Department of Transportation, Washington, D.C. 20590. You can
also obtain other information about engine vehicle safety from the Hotline.
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