BMW 2010 ActiveHybrid X6 Service And Warranty Information Download Page 1

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Woodcliff Lake, New Jersey 07677

The BMW name, model names and logo are registered trademarks.

Printed in U.S.A. 08/09

SD92-390

*SD92-390*

Service and

Warranty

Information

2010

ActiveHybrid X6

The Ultimate

Driving Machine

More about BMW

bmwusa.com

1-800-334-4BMW

The Ultimate

Driving Machine

Summary of Contents for 2010 ActiveHybrid X6

Page 1: ...Service and Warranty Information 2010 ActiveHybrid X6 The Ultimate Driving Machine ...

Page 2: ...______ Home ______________________________________________________________________ Model _________________________________________________ Year_______________ VIN Retail In Service Date__________________________________________________________ Trim Code____________________________________ Color Code_ _____________________ Production Date_____________________________________________________________...

Page 3: ...operations 7 Engine oil 7 Front brake 7 Rear brake 7 Vehicle check 7 Brake fluid 8 Spark plugs not shown in CBS 8 Automatic transmission not shown in CBS 8 Emission Control Maintenance Schedule 8 Evidence of Maintenance Work 8 12v Service Battery Care 17 Corrosion Protection 17 Restoring corrosion protection 17 Underbody maintenance 17 BMW Roadside Assistance 17 Owner s Eligibility 18 Getting Star...

Page 4: ...imited Warranty Rust Perforation 2010 X6 26 Federal Emissions System Defect Warranty Valid only in the U S A and Puerto Rico 27 What is not covered 28 General 28 Federal Emissions Performance Warranty Valid only in the U S A and Puerto Rico 29 California Emission Control Warranty Statement Your Warranty Rights and Obligations 31 Manufacturer s Warranty Coverage 31 Owner s Warranty Responsibilities...

Page 5: ...er in the United States or Puerto Rico will perform the scheduled or additional maintenance services on your vehicle at no expense to you Coverage The BMW Maintenance Program covers all factory recommended maintenance as determined by the Condition Based Service CBS system Additional items that need replacement due to normal wear and tear and that are not covered by the original New SAV Limited Wa...

Page 6: ... system which computes the actual optimum maintenance requirements based not only upon the accumulated mileage but taking into account important factors such as high or low engine speeds short or long trip driving and condition of the engine oil and brake pads Condition Based Service CBS CBS is a further development of the Service Interval Indicator System Sensors and sophisticated algorithms take...

Page 7: ... compute mode when you press one of the two buttons in the turn signal indicator lever Info Display screens in the instrument cluster Display the remaining distance or the service date for the various maintenance operations by pressing the knob in the instrument cluster for approximately five seconds Then press the knob quickly and repeatedly to display the successive maintenance operations 3 ...

Page 8: ...e pads 6 Rear brake pads 7 Brake fluid Note The display icons for the state required safety and emissions inspections may be deactivated by your BMW SAV center if the state in which your BMW is registered does not require them The sequence of displayed service items may vary The data for the next service appointment is shown first 4 ...

Page 9: ... displayed You can request more detailed information on every entry Select the entry and press the controller To exit from the menu Select the arrow and press the controller Symbols No service is currently required The deadline for service or a state inspection is approaching Please contact your BMW SAV center for an appointment The service deadline has already passed You can request more detailed...

Page 10: ...ne which SAE grade is best suited for your vehicle contact an authorized BMW center If you are unable to obtain BMW High Performance Synthetic Oil or an approved synthetic oil from the list above use only a synthetic oil with an API rating of SM or higher The following maintenance elements must be performed at the mileage time stated time intervals begin from the vehicle s production date 䉯 Brake ...

Page 11: ...t points in calipers 䉯 Brake discs Check surface and thickness if necessary replace at extra charge Rear brake Maintenance work 䉯 Replace brake pads clean brake pad contact points in calipers 䉯 Brake discs Check surface and thickness if necessary replace at extra charge 䉯 Parking brake Check condition brake lining thickness and function if necessary replace at extra charge Unless covered by Mainte...

Page 12: ... Oil Service Automatic transmission not shown in CBS Maintenance work 䉯 Replace ATF at intervals of 100 000 miles Emission Control Maintenance Schedule The maintenance schedule as shown is required for the proper functioning of the emission control systems for optimum vehicle performance and fuel economy Basic Engine Engine oil As specified by CBS Engine oil filter As specified by CBS Fuel System ...

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Page 21: ...ptimum corrosion protection During manufacture exterior body parts receive an additional corrosion protection coat Hood trunk doors and other body parts with metal folds are coated with PVC and sealed from the outside All floor panels receive a resilient coating of PVC for maximum protection against damage due to stones etc Corrosion protection materials tested over many years are applied to the s...

Page 22: ...ion Number found on your vehicle registration or on the bottom driver s side of your windshield 䉯 Model description of your vehicle 䉯 License plate number of your vehicle 䉯 Vehicle location including nearby crossroads intersections highway mile markers street numbers landmarks etc 䉯 Location you are calling from including a telephone number where you can be reached If you are calling from a public...

Page 23: ...thorized BMW SAV center any additional expense will be your responsibility However you may request at no cost to be taken to a different BMW SAV center as long as it is within 50 additional miles of the nearest BMW SAV center Towing requests for vehicles disabled because of casualty fire act of God or violation of law federal state or local are provided at the expense of the owner driver If it is ...

Page 24: ...ponse we urge you to contact the General Manager or BMW Center Operator Despite the best intentions of all parties a misunderstanding may occur between you and your BMW SAV center Should this occur and you require further assistance please contact the BMW NA Customer Relations and Services Department at Telephone 1 800 831 1117 Email customerrelations bmwusa com Website www bmwusa com When contact...

Page 25: ... program is free of charge to you the consumer but there are some minimum requirements for participation in the program Please contact BBB AUTO LINE at the address or phone number listed below for more details BBB AUTO LINE 4200 Wilson Boulevard Suite 800 Arlington VA 22203 1 800 955 5100 If you wish to use the program and you qualify for participation you will be required to provide the following...

Page 26: ...rst contact BMW NA about your problem or a delay of up to 30 days if the arbitrator requests an inspection report by an impartial technical expert or further investigation and report by BBB AUTO LINE 6 You are required to use BBB AUTO LINE before asserting in court any rights or remedies conferred by California Civil Code Section 1793 22 You are not required to use BBB AUTO LINE before pursuing ri...

Page 27: ... reject the decision issued by a BBB AUTO LINE arbitrator If you reject the decision you will be free to pursue further legal action The arbitrator s decision and any findings will be admissible in a court action 11 If you accept the arbitrator s decision BMW NA will be bound by the decision and will comply with the decision within a reasonable time not to exceed 30 days after we receive notice of...

Page 28: ...rranty limitations or exclusions for such country or region In such case please contact the Customer Relations and Services Department for further information The BMW limited warranties apply only to U S specification BMW vehicles and is valid only when repairs are performed at an authorized U S BMW dealer subject to all applicable exclusions or limitations All other U S specification programs suc...

Page 29: ...d BMW SAV center Safety Belt Warranty Kansas Safety belts are covered under the New SAV Limited Warranty for defects in material or workmanship for a period of 10 years unlimited mileage from the date of purchase In order to be eligible for this coverage the vehicle must be a new SAV retailed in the State of Kansas and the repair performed by an authorized BMW SAV center in Kansas Other Items Whee...

Page 30: ... INCIDENTAL AND CONSEQUENTIAL DAMAGES INCLUDING LOSS OF TIME INCONVENIENCE OR LOSS OF USE OF THE VEHICLE FOR ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY APPLICABLE TO THIS PRODUCT Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages so the above limitation...

Page 31: ...first retail sale or the date the vehicle is first placed into service as a sales demonstrator Aftersales Mobility Program AMP Vehicle or company vehicle whichever is earlier Warranty claims must be made as soon as reasonably possible after a defect is discovered To make a claim the vehicle must be brought to any authorized BMW SAV center during normal business hours The authorized BMW SAV center ...

Page 32: ...ment of maintenance parts such as spark plugs filters and similar items used in required maintenance services the repair or replacement of maintenance parts beyond the first required inspection maintenance or if the part has been replaced earlier for reasons other than it being defective The SAV or any part of the SAV unless a failure causes the SAV to fail to conform to applicable emission regula...

Page 33: ...ility Program AMP Vehicle or company vehicle whichever is earlier This warranty continues for a period of 2 years or 24 000 miles whichever occurs first except for specific emissions control components as listed on page 30 for which the warranty period is 8 years or 80 000 miles whichever occurs first This warranty is made subject to the terms and conditions that apply to the Emission Control Syst...

Page 34: ...TEM FUEL METERING SYSTEM IGNITION SYSTEM POSITIVE CRANKCASE VENTILATION SYSTEM PCV FUEL EVAPORATIVE CONTROL SYSTEM EXHAUST SYSTEM ENGINE EMISSION CONTROL SYSTEM SENSORS DEVICES ONBOARD DIAGNOSTIC SYSTEM OBD RELATED PARTS ASSOCIATED WITH THE ABOVE SYSTEMS The following components and or systems are is covered under the Federal Emission Warranty for a period of 8 years or 80 000 miles whichever occu...

Page 35: ...an emission related part specially noted on page 34 as having coverage for 7 years or 70 000 miles 8 years or 100 000 miles for certain models is defective the part will be repaired or replaced by BMW NA This is your long term emission control system DEFECTS WARRANTY Owner s Warranty Responsibilities As the vehicle owner you are responsible for the performance of the required maintenance listed in...

Page 36: ...the California Smog Check test or an EPA approved short test then BMW NA will repair your vehicle so that it will pass this test Items that require scheduled replacement are warranted up to the replacement interval specified in the Service section of this Statement BMW NA may repair a part in lieu of replacing it when performing warranty repairs Parts for which replacements are made become the pro...

Page 37: ...no liability under this warranty with respect to parts other than genuine BMW parts However the use of non genuine BMW replacement parts does not invalidate the warranty on other components unless non genuine BMW parts cause damage to warranted parts What is not covered This warranty does not cover malfunctions caused by any of the following accident flood misuse modification alteration tampering ...

Page 38: ...ooling Fan Electrical Vacuum Pump E Pump Control Unit Engine Control Module Exhaust Manifold Exhaust Manifold Gasket Exhaust Pipe Gasket Between Catalyst Turbocharger Exhaust Pipe Gasket Between Manifold Turbocharger Evaporative Canister Fuel Filler Pipe Fuel Pump with Filter Fuel Tank High Pressure Fuel Pump High Pressure Fuel Rail High Pressure Sensor Fuel HV Battery Hybrid Functions Control Mod...

Page 39: ...Models ActiveHybrid X6 Coverage 7 Years 70 000 miles Turbocharger Vacuum Booster Vacuum Pump Vacuum Reservoir VANOS VVT Adjustment Unit 35 ...

Page 40: ...hange your address or purchase a used BMW Tire Warranty Statement Tires are warranted by their respective manufacturer as detailed in the applicable tire manufacturer s warranty statements Instructions for proper tire care and maintenance are contained in the Owner s Manual Should you experience difficulty in obtaining warranty service from a tire manufacturer your authorized BMW center will assis...

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Page 43: ...r above if known Purchased Privately Exported Traded Destroyed Lease Ended Stolen Gifted Never Owned Information Change Card Please print new owner or update your customer information For immediate updates please contact the BMW Customer Relations Center at 1 800 831 1117 The information provided by you will be used by BMW to update new owner and customer information Rest assured that we will not ...

Page 44: ...tes or if there are no cards left please contact the BMW Customer Relations Center at 1 800 831 1117 BMW of North America LLC P O Box 1227 Westwood NJ 07675 9868 Attn Customer Satisfaction NO POSTAGE NECESSARY IF MAILED IN THE UNITED STATES BUSINESS REPLY MAIL FIRSTCLASSMAIL PERMITNO 131 WESTWOOD NJ For immediate updates or if there are no cards left please contact the BMW Customer Relations Cente...

Page 45: ...th America LLC Woodcliff Lake New Jersey 07677 The BMW name model names and logo are registered trademarks Printed in U S A 08 09 SD92 390 SD92 390 More about BMW bmwusa com 1 800 334 4BMW The Ultimate Driving Machine ...

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