Care Instructions
Use original BluPrints charger to ensure better charging & longer battery life.
Use good quality thermal paper roll (75 GSM) & recommended paper size rolls for better print quality. Other paper
types can cause jams and potentially cause damage.
Ensure the paper is loaded properly to print on the thermal side. Thermal paper only prints on one side.
Avoid contact with water or any conductive material (such as metal). In case such a thing happens just switch off the
device immediately and get in touch with customer support.
Ensure that print command is given only when the paper roll is present in the printer otherwise it might lead to damage
to the printer head.
Keep the printer cover closed always to protect it from exposure to dust & sunlight exposure. Do not try to dismantle
the device on your own.
Keep the printer head dust free. You can use cotton pads to clean the printer head.
Keep the printer away from devices like microwaves that can obstruct Wi-Fi or Bluetooth signals.
Turn Off the printer when not use it for long time periods.
Precautions:
Be sure not to print continuously over 1 meter, otherwise may cause damage to the printer head.
Water or other liquid should not spill into the printer, also the printer should not be appeared in the rail, or else may
cause printer damage.
Please do not open the paper case cover or touch the paper roll while printing or feeding; otherwise the printer may
work improperly.
If print with serial interface, should not unplug the interface cable in the course of printing, or else some printing data
may be lost.
When print with Bluetooth interface, the communication distance should be within 10 meters, otherwise the printer
doesn’t print or prints rubbish codes.
Too high (50℃) r too low (10℃) temperature and too high (80%) or too low (20%) relative humidity both effect the
quality.
The Print paper in poor quality or stored for too long time also may reduce the print quality even damage the printer.
Be sure to use up the power of the battery before charge it, as it can ensure the using life of the battery.
If the printer will be stored for a long time, please be sure to take out the battery, otherwise may damage the battery
and printer.
Normal thermal paper can’t be kept too long time, if you need to keep the receipt for a long period, please choose long
term effective thermal paper.