Care Instructions
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Use original BluPrints charger to ensure better charging & longer battery life.
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Use good quality thermal paper roll (75 GSM) & recommended paper size rolls for better print quality. Other paper
types can cause jams and potentially cause damage.
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Ensure the paper is loaded properly to print on the thermal side. Thermal paper only prints on one side.
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Avoid contact with water or any conductive material (such as metal). In case such a thing happens just switch off the
device immediately and get in touch with customer support.
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Ensure that print command is given only when the paper roll is present in the printer otherwise it might lead to damage
to the printer head.
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Keep the printer cover closed always to protect it from exposure to dust & sunlight exposure. Do not try to dismantle
the device on your own.
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Keep the printer head dust free. You can use cotton pads to clean the printer head.
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Keep the printer away from devices like microwaves that can obstruct Wi-Fi or Bluetooth signals.
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Turn Off the printer when not use it for long time periods.
Precautions:
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Be sure not to print continuously over 1 meter, otherwise may cause damage to the printer head.
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Water or other liquid should not spill into the printer, also the printer should not be appeared in the rail, or else may
cause printer damage.
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Please do not open the paper case cover or touch the paper roll while printing or feeding; otherwise the printer may
work improperly.
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If print with serial interface, should not unplug the interface cable in the course of printing, or else some printing data
may be lost.
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When print with Bluetooth interface, the communication distance should be within 10 meters, otherwise the printer
doesn’t print or prints rubbish codes.
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Too high (50℃) r too low (10℃) temperature and too high (80%) or too low (20%) relative humidity both effect the
quality.
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The Print paper in poor quality or stored for too long time also may reduce the print quality even damage the printer.
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Be sure to use up the power of the battery before charge it, as it can ensure the using life of the battery.
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If the printer will be stored for a long time, please be sure to take out the battery, otherwise may damage the battery
and printer.
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Normal thermal paper can’t be kept too long time, if you need to keep the receipt for a long period, please choose long
term effective thermal paper.