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ENGLISH
ENGLISH
TROUBLE SHOOTING
Failure phenomena Possible reasons
Solution
The machine cannot
be started.
Whether the socket has electricity
or not;
Power supply should be
checked;
Whether the power supply plug is
inserted well or not;
Power supply should be
plugged;
Air cannot be blown
out.
Whether the air inlet or air outlet
is blocked by substances;
The position should be replaced
or the substances should be
removed;
The motor is not operated;
Please contact with warranty
agents;
The machine cannot
reach the optimized
purification.
Whether the machine is installed
in the place without ventilation
or not; or whether there is an
obstacle near the machine or not;
Obstacle should be removed;
The HEPA filter and activated
carbon filter are not replaced for a
long time
Replace filters
Air outlet has a weird
odor.
Whether a lot of smell is produced
temporarily or not (many people
smoke, etc.);
The smell can gradually
disappear after the product is
operated for certain time.
The filter is not replaced for a
long time (according to different
operation environments, the
activated carbon and HEPA filters
may require for replacement once
every several months or even
weeks)
Place filters in the area of
adequate sunshine or favorable
ventilation for about 2—3h in
order to evaporate the water
(it is forbidden to place under
strong sunshine; otherwise,
these filters are deformed and
machine properties are affected)
The machine
automatically starts
sleep mode (all
indicating lights
turn off) in the
environment that
the light is turned
on (or there is a light
source in the room)
The surrounding light is rather
dim which may affect the
photosensor and make machine
enter into the sleep model .
The machine is moved to a
brighter area.
The machine cannot
start the sleep mode
in the environment
that the lights turn
off.
Outdoor light enters into the
room so that machine fails to
enter into the sleep model
Efforts are made to prevent light
from entering, such as closing
the doors and windows and
shielding with curtains. .
PM2.5 value in the
display screen is too
high or maintains
at a high value and
cannot be reduced.
The filter of particle sensor is too
dirty.
According to the guidance, the
filter of particle sensor is taken
out for cleaning.
If you can not solve the problem by above method, please contact with a qualified
technician or after sales service center for repair.
DO NOT TRY TO ADJUST OR REPAIR THIS APPLIANCE BY YOURSELF.
NOTE:
ENVIRONMENT FRIENDLY DISPOSAL
Do not dispose of the device together with household waste. To
prevent harming to the environment as well as the health from
uncontrolled removal, recycle them appropriately to promote
the possibility of prolonging the reuse of raw materials in the
future. Take the device to collecting places or stores where this
device is sold.
