2. Frequent disconnection and noise
-
Make sure your earphones are fully charged
-
Make sure the distance between your device and the headset is less than 35 feet.
-
Make sure nothing is blocking the signal between your device and your Bluetooth earphones
-
Restore XR500 to factory settings by following instructions in the previous section of the manual
3. Device is connected to earphones, but music does not sound
-
Please go through troubleshooting steps 1 and 2
-
Keep in mind some devices do not have a stereo Bluetooth module and Bluetooth function to listen
to music. Please connect your Bluetooth earphones to another device
-
Restore XR500 to factory settings by following instructions in the previous section of the manual
4. The red LED does not come on while charging
-
This can happen when you have not used the earphones for a long time.
-
Please allow at least 30 minutes to charge and the problem should be solved.
-
-Restore XR500 to factory settings by following instructions in the previous section of the manual
5. Can't connect the earphones to your device
-
Restore XR500 to factory settings by following the instructions in the previous section of the
manual.
-
Go to your device's Bluetooth menu and delete all saved devices from the list by clicking "forget this
device".
-
Turn your device's Bluetooth off then turn back on, Deepbassx will be deleted.
-
Power off device then turn back on.
-
Unplug Deepbassx from charging cable then power on.
-
Enter the earphone into the pairing mode and follow instructions for connecting.
6. My device is asking for a password
-
If prompted please enter 0000 as the password on your device
SAFETY RULES
1-
Never disassemble or modify your headset for any reason. Doing this may cause the headset to
malfunction or become combustible. The damage to your device can void your manufacturer's
warranty.
2-
Do not allow your device to get wet, liquids can cause serious damage. Water damage to your
device can void your manufacturer's warranty.
3-
Avoid exposing your device to very cold or very hot temperatures (below 37F or above 112F).
Extreme temperature can cause the deformation of the device and reduce the charging and life of
your device.
4-
Avoid using your device's light close to the eyes of children or animals.
5-
Do not use the device during a thunderstorm. Thunderstorms can cause the device to malfunction
and increase the risk of electric shock.
NOTE
