Troubleshooting
Your BlueBOLT™ enabled Power Management
Component (
BB-ZB1)
is completely plug-and-play
and does not require any software installation.
The BlueBOLT™ control interface is operated
through your web browser.
1
) Using any Internet connected computer, go to
www.mybluebolt.com using your standard Internet
browser.
2)
Follow the on screen instructions to create an
account and/or take control of your BlueBOLT™
enabled product.
Note:
you will need the
BB-ZB1
’s unique MAC address and challenge
key (provided on the label on the back of
BB-ZB1
) in order to register the unit online.
3)
If BlueBOLT™ cannot detect your device
within 20 seconds of inputting your MAC address
and challenge key, please follow the on-screen
troubleshooting guide. Also confirm the
BB-ZB1
is properly connected to the Internet.
Panamax LLC, 1690 Corporate Circle, Petaluma, CA 94954
707-283-5900 • 800-472-5555 • www.panamax.com • www.mybluebolt.com
©2012 Panamax LLC, Panamax, Furman and BlueBOLT logos are US registered trademarks of Panamax. ZigBee is a registered trademark of ZigBee Alliance, Inc.
www.panamax.com
www.mybluebolt.com
www.furmansound.com
SERVICE
If you require technical support or equipment
service, please contact the Service Department at
1-800-472-5555. All equipment being returned
for repair must have a Return Authorization (RA)
number. To get an RA number, call the Customer
Service Department. Before returning any equip-
ment for repair, be sure that it is adequately
packed and cushioned against damage in ship-
ment, and that it is insured. We suggest that you
save the original packaging and use it to ship
the product for servicing. Also, please provide a
note with your name, address, phone number, RA
number and a description of the problem.
LIMITED 1 YEAR WARRANTY
Panamax/Furman Limited Product Warranty:
Panamax Inc. warrants to the purchaser of this
product for a period of one (1) year from the date
of purchase, that the unit shall be free of defects
in design, material or workmanship, and Panamax
Inc. will repair or replace any defective unit.
Full warranty information is available online at
www.Panamax.com or www.FurmanSound.com.
FCC CLASS B DIGITAL DEVICE INFORMATION
NOTE: This equipment has been tested and found
to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules and
Industry Canada license-exempt RSS Standard(s).
These limits are designed to provide reason-
able protection against harmful interference in a
residential installation. This equipment generates,
uses and can radiate radio frequency energy and,
if not installed and used in accordance with the
instructions, may cause harmful interference to
radio communications. However, there is no guar-
antee that interference will not occur in a particu-
lar installation.
Changes or modifications not expressly
approved by the party responsible for compliance could
void the user’s authority to operate the equipment.
• Is your
BB-ZB1
receiving power? Check the
power cable and confirm the unit is on.
• Is your BB-ZB1 installed properly? The “Link”
light should be illuminated (solid green) and the
“Activity” light should be blinking intermittently
(green).
• Is your Internet connection functioning?
• Can you access a general web page?
• Is your BB-ZB1 connected to your internet
router or modem? Check the Ethernet cable
and confirm that the unit is connected to an
active Internet connection, and make sure those
connected devices are receiving power.
If you have answered “Yes” to all of these
questions and are still unable to connect your
Power Management component, (
BB-ZB1)
contact
Panamax/Furman customer service at 1-800-
472-5555.
