41
14 Help and Support
Bluebird is committed to ensuring that you get the most out of the device. If you encounter any problems
while using the device, then please use the following methods to contact us for service and support.
14.1 Preparing for Service
You are responsible for backing up any important information or data before bringing the device for
servicing. The repair process may require formatting or replacing the hard disk drive in the device,
resulting in the loss of all data stored on the device.
14.2 Bluebird Customer Service
Customers Service Center
Telephone: +82-70-7730-8000
Fax: +82-2-548-0870
Email: [email protected]
Address: Customer Service Center
B-704, SSang-young IT Twintower
442-5 Sangdaewon-dong, Joongwon-gu,
Seongnam-si, Gyeonggi-do,
Republic of Korea
Operating Hours
Monday to Friday: 9:30 am – 6:30 pm (GMT +9 hours)
The center is closed on Saturdays, Sundays, and national holidays.
